I would like to recommend Hanks Body Shop to everyone. Damian and his team were very kind and…read moreprofessional in dealing with me. They fixed my Cadillac STS very quickly and their prices were very reasonable. Thank you very much. Hunter Jones

My SRT Durango got side swiped. Because we bought it from Lithia, we called them and were told to…read moretake it to Hanks. I called and spoke to Brad and he said bring it right over and he'd take care of me. He called me the next day and said the estimate was done and had already contacted the insurance co., who sent their own estimator, and agreed with repairs. They started on it a couple days later and was done within 2 weeks. Because it is metallic black, I was skeptical of the paint matching. When I picked it up, it was sunny and the paint matched perfectly! You couldn't tell it was in a wreck or had been painted or that it was even in a body shop! Great work all around!

Josh is actually Joel. Sorry LOL I have continued to take my car to them and are satisfied at…read morethis point. When I get some money put together I will be bringing in my '88 Daytona Shelby Z. A mechanic friend worked on it and I think they may have "fixed" the repairs made by my now retired Dodge guy and now won't start.

I was very disappointed by what I witnessed during my visit. An elderly woman was looking for a map…read moreand appeared confused. Instead of treating her with patience and respect, the cashiers were rude to her and even laughed at her. It seemed like she may have been dealing with memory issues or dementia, which made their behavior even more upsetting. Everyone deserves to be treated with kindness and dignity, especially elderly customers who may need extra assistance. Watching staff laugh at someone who was clearly struggling left a very negative impression of this location.

I stopped in for the first time due to a check engine light. The purge valve. I was met by the…read moreowner Allen. I asked.when can you get me in? They said right now. I said would tomorrow morning be okeh. I was given the price to do the job. Showed up the next morning. The part was put into my car. They also did an inspection, found a minor little thing.. took my car for a test run brought it back. All good. The shop is clean, the tech's are friendly and knowledgeable. I'll be going back to have that minor thing taken care of when I get an oil change.

Brought vehicle in with an oil leak around the front crankshaft seal. Despite being told this, they…read moredecided the leak was from he oil pan. I was charged $1558 for the repair and oil change. This did not fix the leak and I was told to bring it back and they would make it right. They verified he leak was in fact from the crank seal and to fix the seal I was quoted a discounted rate of $800 "to help me out" which I declined.

We bought an RV--a Winnebago View on a Mercedes Sprinter chassis--and we lovingly named it…read more"Wombat." We adore the little tank, like seriously, to death. Then, for the last two weeks, Wombat and I got into a real toxic relationship with the onboard "good vibes" system. We went to Mercedes twice. Same story both times: a bunch of charging, a bunch of "we'll look into it," and absolutely no real solution--just money leaving the building at warp speed. So I convinced my hubby: "No more Mercedes." He agreed, and we went private. He found Quinn at European Performance. Quinn promised us a diagnostic on the DEF for free--which, naturally, my husband grabbed like it was a limited-edition coupon that might disappear. Mercedes in Billings wanted 2.5 times what everyone else was charging, so even the savings felt emotional. We pulled in, and before I could finish my seatbelt rant, Quinn had Wombat backed out and connected up. He ran diagnostics fast--like, "where did the time go?" fast. And here's the plot twist: the problem wasn't some rare unicorn issue. It was stuff that's extremely common on the Sprinter chassis... the kind that apparently no one can find or fix consistently. Fun, right? Quinn worked some magic, we got it sorted, and now Wombat is back to being the road-loving weirdo we know and love--no more drama, no more countdown, no more mystery warnings. So if your Sprinter chassis is throwing a fit go see Quinn. He'll get you back on the road without the repeat crash-and-paycycle. Wombat says thank you. And honestly? So do we.

Yeah, so, I have been told quite a few times not to go through these guys. The whole time I stood…read moreby them and were like "no, they are awesome.". Unfortunately, I have to say something because wow... I have taken my car in to these guys and they have done a good job fixing the things that I have paid for them to replace. However; here's the upsetting part... I took my car into them 3 times in a row telling them "it's running funny", "it's acting weird", etc. I also give them a little info... "while I was out of town I changed the spark plugs myself. You might want to start there, in case I did something wrong as I am not certified but they are. They assured me it wasn't the problem. They even said "It was driving fine, no issue." and to "keep driving it around until something popped up on the dashboard". Love that for me. Even told me that it "sounds" like and is "probably" a piston ring which would be a $8,000 fix. Went on a 1,000 mile (one way) road trip it almost gave out 35 miles before the destination. Thank you to new friends, I knew someone to help me. 15 minutes later... he SHOWED me that I, in fact, had forgotten to tighten my spark plugs. Also, thank you to my friends... even after pushing the car as much as I had... with a little bit of cleaning and proper putting it back together... compression test was perfect and she was running like normal. Beats $8,000 motor replacement... just saying.

I pulled in and got taken care of immediately. Everyone was so quick and efficient and friendly. No…read morestress. I like being able to stay in the vehicle with my dogs! Highly recommend. Everyone working here is awesome! Thank you. Thank you. Thank you!

I am new to town and was looking for an oil change place. This location is awesome. It's a little…read moresketchy with the parking because it's so close to Grand, but you can safely wait behind another car in line if they are busy. They had two bays going at once and I only had to wait about 15 minutes. Heck! It wasn't bad at all! I went and bought Chick-fil-A before going and sat there scrolling on my phone! Easy peasy! I had my pup with me and was able to stay in the car the whole service. Thank y'all! You're my new favorite car people!!

Very honest, prompt and reliable with exceptional quality service. The worker was very…read moreknowledgeable with a great attitude. Highly appreciated and recommended.

My family is truly blown away by the exceptional service we experienced from the fine folks at…read moreDiamond Automotive! I was late for my slot, as life happened while toting around my 4 girls. Nonetheless, I pulled up to the garage, and Josh met me outside with an understanding smile and a handshake. Upon noticing that I had an army of babies with me, he immediately helped get us into the spacious waiting room! He showed the girls the huge play area, with crayons, toys, books....you name it, and my favorite....a beautiful family heirloom -- A mini wooden rocking chair!!!! Josh informed me that it has been in the family for over 60 years!!!! Being a parent, and having your children in a situation where they have to wait in really any public setting brings it's own level of stress! That all melted away the moment we step foot in there. Now, getting down to the business side of things. Unfortunately, it was my starter that had completely gone bad. Josh reassured me that they could get it fixed, and had the part there in 5 minutes. He was completely up front and honest with the pricing of the part (pricey little bugger....which I already knew). He gave every discount he could find, including the mine discount! He kept me up to date on the timing of when my vehicle would be on the road again. Every rack in that place was full, and all of the mechanics were working hard to free a rack up for my vehicle. Josh explained that they were doing the best they could, to which I replied that we had every amenity that we needed and would be just fine.... That in fact I'm sure my kids wouldn't want to leave and it would be a struggle to get them to out of there, which it was! It wasn't 15 minutes later that Josh came over with a video showing me my new starter in its full glory....It was music to my ears after having to jump start my vehicle in the cold for the last 2 weeks; hoping the whole component didn't fail all together! And as soon as the video finished, he pointed over my shoulder out the window behind me. I turn around, and there's my "Silver Smokey" waiting right out front for us!!!! I was speechless! Josh explained that a mechanic named Gibson had seen me with my girls and didn't wait for a rack! He climbed under my vehicle; laying on the snow and ice to install the new starter! Gibson brought my keys in, just covered in snow and ice! He didn't have to do that, but he had told Josh he didn't want me waiting with all of my kids! That is what really tugged at my heart strings! When you look out for my kids, you have my heart, as well as a lifelong loyal customer!!!! I mean, Josh had already set the bar for how he treats his customers, and you just can't beat it!!!! Vehicles may just be a hunk of metal to some, but my hunk of metal carries my most precious cargo, and when I feel I can trust a family owned and operated business to keep us running safely on the road, you got more than just my business....You have my respect and my absolute trust!!!! DO YOURSELVES A FAVOR, AND KEEP YOUR BAR OF EXCELLENCE HIGH....JUST LIKE THESE FOLKS DO!!! GO SEE THESE GUYS!!!! THANK YOU JOSH AND THANK YOU GIBSON FOR LOOKING OUT FOR MY FAMILY!

We stopped at this location on our way through town today…read more The service was fast, friendly, efficient and honest!! Loved the complimentary ice cream and coffee! Our oil change was done in a short amount of time and the price was extremely reasonable!! Great crew at this Master Lube!!

From the first person that greeted me to the last I felt very trusting and comfortable with this…read morebusiness. Everyone was very appreciative of my business and speedy about getting me back on the road. I'm going to go to the downtown location for the a detail. And will post about my experience. Thank you!

Carmart purchased my vehicle after using the kbb link to sell my truck. I recently relocated and…read morethe truck was in the shop being repaired for damages from a deer. Since I didn't want to fly back and drive the distance to the East coast again I decided to sell the vehicle remotely. Initially we went back and forth over the price. I was offered more using the Edmunds site brokering the deal elsewhere however Carmart360 was closer to the shop doing the work and they did come up on their offer based on the Edmunds offer. We started discussing the sale price March 24, 2021. we agreed on a price and they took possession of the vehicle April 9, 2021. As I'm remotely doing this they sent the paperwork and I signed and returned it April 14th, 2021. They paid the lender next day, and the deductible to the autoshop from the sale price. Which was super great and so convenient. I was told they would send the remaining payout to me once they received the lien release from my lender. So I waited..... called and was told it's policy and their hands are tied. So I waited..... and I waited some more. I have contacted my lender and the dealership multiple times. Lender informed me they need a fed ex acct number to overnight and a letter from the dealer stating they would not cancel payment if title was released early. I sent the sales guy a text notifying of this. Asking to expedite the matter, I planned to use the payment as the down on my replacement. Today May 7th On star notified me the account on my truck has been cancelled in my name. Someone has purchased the truck. Yeah!!!! I called the dealership since I would assume they had the title as they sold the truck. Nope I was wrong and informed so. Here is where my 1 star comes in. 1.) They took possession of the truck almost a month ago. 2.) The attitude I got a month after they took the truck and I finally called to say I would like my money. 3.) I left both sets of keys in my truck and was informed only one was in there and I would need to pay out 250 to replace the second set. I was warned by other dealerships they pay slow but had I known I would have sold else where or picked up my truck. I also would not have suggested their buying services to 2 people. If I were ever to return To the area based off the conversation and attitude from Daniel, I would purchase elsewhere. However if you don't need the money within the next month and a half, and you want to deal with a whole lot of back and forth then it's maybe 3 stars. If you enjoy getting attitude from a used car sales manager when you call to figure out Why how They can buy and sell a vehicle before you are even paid out this is the place for you. ‍

My wife and I bought our new (to us) car here. They really were very helpful in the whole car…read morebuying experience. They priced the car we wanted very reasonably so we were very happy with that. The salesman was not pushy at all and was nice to deal with (which is pretty unusual for a used car salesman). So overall they are very good and had the right car for us.