I've been to a lot of dentists across the US and this office is by far the best. Clean facility,…read morevery nice staff, and they do great work. I have a really hard time getting numb, but Dr. Hugh seemed to have no problem, and was also able to fix teeth that other dentists couldn't. I'd definitely recommend this dental office.

Patty is rude and disrespectful! She said " I don't give a shit" in front of a 5 year old girl and…read morescared her. This all happened because she doesn't know how to do her Job and file claims! Owner dentist doesn't want to resolve and talk about her bad behavior! He hides and doesn't resolve issues! Let's Patty talk to people they way she wants. No authority in that place... Don't use this dental office unless you like to be taken for your money....

I have been going to this clinic for 3 years with my whole family . I had my annual cleaning and…read morex-rays in July. Patty, the receptionist, asked if anything had changed on my end regarding address and insurance, to which it had not. Didn't pay anything for that appointment (because that appointment was preventative care and covered 100% by my in-network insurance). But I needed to come back a week later to have a cavity filled and was quoted $90 because they were in network with my insurance. Had my cavity filled and Patty told me that the price was actually only $75 per my insurance, which I paid. Then, I find out a week later that they went out of network with my insurance 6 months prior, they never told me. When Patty asked me if anything had changed on my end, that would have been a good time for her to let me know that things had changed on their end . Their website clearly states they are in network with my insurance (Aetna) (Patty didn't even know they had gone out of network 6 months earlier ) and now they are charging me for everything and refuse to work with me on it . They are taking no responsibility in this matter. I have been very kind and professional in trying to resolve this matter and they have completely ghosted me and they keep sending me bills. Super disappointed in their lack of care and unprofessional manner.

Friendly staff. Amazing service. Great Dentist!. Very caring and professional. Best dentist I've…read morehad in 20 years

I had been seeing this dentist for awhile and he had done very well. I recently had a crown put in…read moreand he had left a nerve exposed. When I went in to have it fixed before I left the state for a job his fix was medicated tooth paste. Now that I am in California I will have to pay another dentist to do the job I paid for once already. You'd think that the patient would receive better consideration than this.

I had my teeth cleaned yesterday for the first time since covid. I have avoided coming to any…read moredentist because of a low pain threshold and severe anxiety. Reviews on Yelp described the staff here as kind, careful and professional and I completely agree. I have several upcoming appointments scheduled and am confident of receiving similar treatment. So glad to have found this dental office!

Great care, excellent service and very professional and competent staff! I would highly recommend…read moreDr. Matlock and staff! Teeth cleaning with Kayla is excellent and, as always, Dr. Matlock's assessment and advice is thorough, reasonable and cost effective. Any work performed by Dr. Matlock has been pain free and quality.

THE BEST! Dr. Backer is awesome with a needle to numb you...I rarely ever feel but a slight pinch!…read moreSame for my spouse! Dr. Backer is fast, reliable, & very professional, always a positive attitude/demeanor. I've gone to Dr. Backer starting in '08-'09, & stayed with him until we moved from Creswell to Elmira, OR in '13. We were unaware that Dr. Backer had/has a practice in Eugene, bc I/we would have stayed with him! I/we returned to Dr. Backer in '23 & I swear..it was like a breath of fresh air to have Dr. Backer as our sole dentist. He's absolutely THE BEST!

Great atmosphere, kind and funny staff, personable and thorough dentist.read more

I was referred to this practice after I had surgery to place the locators so that my dentures would…read moreslip right in. And I didn't know that they would be slipping and sliding out while I was eating. After numerous trips to have them adjusted I gave up and went to someone else. He is taking his time and he said that my previous dentures had been done very poorly.DUH ! Another $5,500 but I won't be removing my teeth from my sandwich anymore. I'm being blamed for their errors, like I want to pay for this again ?

I had a new patient exam at Oakmont Family Dental with Dr. Jillian Rose. Elise took me back to get…read morexrays. She made me feel so welcome and comfortable, she provided me with a warm neck wrap and a cozy blanket for my time in the chair. She was talkative, kind and explained everything that was happening. It felt good to be seen and heard while in the chair. Dr. Jill was just as kind and helpful. I never once felt out of place in the office and they didn't make me feel like a dummy with bad oral hygiene. I have scheduled further care and cleanings with Oakmont Family Dental. I highly recommend this office, especially if you might be a little nervous in the chair. They take it one step further then anywhere I have been in the past.

Very kind office staff. Unfortunately , the prices are on the high side. They also recommended work…read morethat another highly credentialed UCLA trained dentist said was unnecessary. In my experience, I'm glad I got a second opinion to avoid unnecessary work.

This was my first visit and I was blown away at how kind everyone was and how comfortable they made…read moreme feel. I am someone who experiences a high level of dental anxiety and this was by far the best I have ever been treated. The hygienist that I saw yesterday was just filling in, but she was so gentle and understanding I wish she was permanent. When the doctor was running a bit behind, or got stuck with another patient, she advised me right away. She also took the time to sit and have an actual conversation with me and that helped ease my anxiety. I have nothing but great things to say about her, I am just bummed I forgot her name so I could not give her the recognition she deserves. It is odd for me to say, but I am actually excited to go back and have treatment done with Dr. Gill. As I am in healthcare myself, I appreciate the kindness in this office. I had to drive a ways to find this dentist office, but it was well worth it.