Hi , my husband and I are in our 70s , my husband has suffered with anxiety for 30 years and now…read morethe medicines that conventional doctors gave him don't work any longer so he sunk back in major anxiety and very bad side effects from meds not working. We have been to at least 10 to 15 psych throughout the years ,until we met our " guardian angel", Eric Spronz , omg we never expected to be heard and cared for by this wonderful doctor , pa, whatever you want to call him,but trust me, he is sent from above to HELP , my husband now a few days after 1st meeting , taking new medications, that abviously he needed and is getting back to his old self, happy, secure and confident ,Eric is only a phone call away! please do it for yourself , go see him once and you will be amazed! God bless him and be well , we are a happy family again sm

I warn you all to stay away and be wary of this exploitative private practice where the staff is…read morenot trained to deal with neurodivergent people or senior citizens especially with disabilities, ranging from vision and hearing impairments. Their website doesn't match the poor, rude, and frustrating staff that we dealt with to just schedule an appointment, which parents couldn't have scheduled on their own independently. For example, they're still paper-based. This is incredibly unsafe because their staff collect and share medical and financial info without HIPAA-compliance via encrypted forms or emails. Who knows how they or whoever accidentally gets this sensitive info may abuse it? Plus, this makes it difficult for those who aren't tech-savvy to complete their new patient intake, which is only 15 minutes. When we heard that their missed visit fee was $250 from their staff (especially their insensitive practice manager), they were neither empathetic nor accommodating in responding to our clarifying questions. When I checked that they only charge $50 for missed appointment fees, I was still alarmed because their patients likely struggle with issues, ranging from executive function to emotional regulation, and yet they show no compassion for resolving misunderstandings with neurodivergent patients and caregivers except to exploit their deficits by coercing them to pay for what they signed under false pretenses. No breakdown of costs including missed appointment cancellation fees were provided to answer our request. Plus, their staff conflicted with their messaging whereby their practice manager claims that they require cancellations within 24 hours to replace the vacancy with another patient while the other receptionist stated that it's impractical to find another patient on short notice. Since they don't seem to have social media, a system for communicating with patients efficiently except by phone and email, or even a telemedicine-equipped service to reduce costs during and after the pandemic, maybe that's why they';re so desparate to nickel and dime a disabled, neurodivergent senior citizen for missing a new patient intake after suffering from a stroke, recovering from a flight with vertigo, and other complications. Clearly, their staff have no business sense to invest in patient-centric customer care and I have no doubt this business will eventually close given their inability to treat the neurodiverse community with respect according to the American Disabilities Act and other regulations. Had they accommodated a courtesy waiver or televisit intake, they could've gain a family of patients and referrals at the expense of damaging the hard-earned reputation of Dr. Alan Steinberg, MD, who "served as a psychiatric consultant to Suffolk County Adult Protective Services and the Elder Abuse Multidisciplinary Task Force for Suffolk County." What would happen if their patients learned this is how their staff, including medical director, who is only a nurse, mistreats other prospective patients? Plus, he'd rather trust his staff than listen to the patient and caregiver for a balanced, holistic perspective to make any billing decision. Would you want a clinician claiming to be a doctor making one-sided decisions without listening to your account of events for a fair chance at reconciling misunderstandings? Worse yet, who is making medical decisions & prescribing drugs when there seems to be no certified doctor (except an emeritus retiree, who let's a nurse take over his practice)? Doesn't this sound scary, unsafe, and wary? ZERO stars if I could rate this place, which would likely be disgrace to its founder.

They take care of me real good here I never had a problem the doctor always concern about meread more

Cancer is a scary thing. The staff at Stony Brook Cancer Center were outstanding!!! Dr. Baklois…read morewas amazing and took the time to explain everything to me and my MIL. She made sure all our questions were clearly answered and that things were understood. The nurses were also really great and the navigator was also awesome. We left feeling confident in what had to be done and we feel great about our choice in receiving care at the Stony Brook Cancer Center. HIGHLY HIGHLY RECOMMEND!!!

I am not pleased with this office since Dr. Pilchman has retired. I have been calling for the…read morepast week to get a pre med order for a brain MRI with no results. This will be the second time I'll have to cancel the test. First time the test was canceled was because the doctors never bothered to get the authorization that was needed as per CHS radiology. Furthermore, the individual that answers the phone told me I shouldn't plead my case to her as she doesn't treat patients. Guess I'll be looking for a new PCP My issues have since been resolved shortly after I posted this.

Dr Pilchman is patient, knowledgeable, and really listens to her patients. She has been my family…read moredoctor for about 25 years and I highly recommend her.

I have been a patient here for over 20 years! Dr Ravindran is one of the most thorough physicians I…read morehave ever seen. She's a fantastic diagnostician. She takes the time to talk to her patients and address all their concerns . Highly recommend ! Her office staff is fabulous as well.

I had put in an Internet inquiry for an appointment for a NF car accident. I received a prompt…read morereply the next day and set an appointment for the following day. I made sure to let the woman I spoke to know that it was for a NF case. When I arrived 35 minutes early for my appointment I wasn't acknowledged at all until about a half hour later when the receptionist asked for my insurance cards. I told her I wasn't going through my insurance because it was NF and the instant I said it, the receptionist tried to dissuade me from seeing the doctor even though I was already there for my app. She asked if I had another doctor I could go to because I hadn't been to this office in years and they didn't have my history. When I was insistent on keeping the app I had already made she asked for a copy of my car insurance ID, I don't carry a physical copy with me and didn't have it and the receptionist jumped on the opportunity to send me away. I am a medical biller and I have billed NF before, it may be office policy to obtain a copy but they don't need the copy to bill out the claim. The policy # and claim # (both of which I had) would suffice. She could've taken the information and asked me to bring a copy at my earliest convenience. But like I said she was ready to get rid of me the second I alerted her to it being a NF case and refused to take me on without it. I have never had such a disrespectful /incompetent experience at a doctor's office before. I don't recommend this office to anyone.

Just the best doctor that really listens to you and cares and understands what your going through…read morehelped me feel a lot better

I absolutely love Heather! She is an amazing psychiatrist. She has the time to listen and checks in…read moreon you. She recently helped me out so much just from texting me! She cares so much for her patients!! I highly recommend!