Rae is super cool and plays all the jams! The bus is clean and she kept the temp to a very…read morecomfortable level especially during the hot summer days

Rae was a great driver! Very welcoming, the bus was clean, and she got us there safely!read more

We contracted 3 drivers and all our volunteers and customers raved at the their professionalism,…read moreresponsiveness, customer service, and friendliness! We were very pleased with GTS's service and the cleanliness of the shuttles themselves!

We booked a charter bus for our students, and everything went perfectly--the driver was on time,…read moreand we all had a great experience. A big thank you to Shirley for all her help!

Seated comfortably on the right about six rows from the front. I witness the drivers change shifts…read more As they exchanged pleasantries, the departing driver fled as quickly as possible. While the new driver set up his things and teasingly called out to the departing driver 'part timer'. The new driver begin pushing buttons, adjusting mirrors, his seat, and other. Sounds like a long drawn out process but actually we were on our way rather quickly. After a short time, while at a stop, the driver unbuckled his seat belt, opened the door and meticulously repositioned a mirror on the external of bus. At the next stop he did the same only this time he meticulously positioned things around his seat / work station. In that moment I thought to myself, 'I wonder is this guy meticulous about everything in life.' There were various other thoughts about this meticulous driver going through my mind but mostly in that moment the greatest feeling I felt was safe. If this driver was this meticulous about everything, even his water, I was convinced he too would be as meticulous and mindful about his driving. Thankfully, my inclination regarding the driver was on point. He turned out to be a very safe and conscientious driver. I enjoyed a very beautiful, scenic, (still new to the area) and safe ride. Sending a big thank you to the Big Blue Bus Team! Thanks Big Blue Bus team for getting us around comfortably and safely.

This was one of the most alarming encounters I've had with a public transit driver. While traveling…read morenorth near Santa Monica Beach, the driver of the large blue bus was weaving through traffic and maneuvering around vehicles in a way that seemed completely unnecessary. This wasn't an empty road--there were pedestrians, tourists, and families all over the area. What was most frustrating was the complete lack of concern afterward. When we ended up ahead of the bus, the driver looked over at us with an attitude and made dismissive gestures as if our concerns meant nothing. Instead of acknowledging the situation, he acted like everyone else on the road was the problem. Operating a vehicle that carries passengers should come with a higher level of care and awareness. A bus is not something that can stop on a dime, and careless decisions behind the wheel can have devastating consequences. The driver's behavior displayed poor judgment and a disregard for the safety of both passengers and the public. I sincerely hope this matter is taken seriously before someone's luck runs out and a preventable tragedy occurs.

After a Westwood absence in 2023, Westwood Park and Ride is back one block north on Kinross off…read moreVeteran Ave. Park in lot 36, an open lot which is clearly marked. Park and Ride is convenient, cheap ($6 round trip I believe?) and the only way I've gone to the Bowl for as long as I can remember. As before, you can board the bus earlier than the time chosen on your ticket. If you ride in a fancy tourist type bus, it'll be on your way there. Not only was tonight's bus air conditioned, with a bathroom, and played music, it was clean, with reclining seats and foot rests. Some seats even had seat belts. The tv screens were not in use but there is storage area above seats. The return ride bus is more like a city bus, mostly hard uncomfortable seats and not the smoothest ride especially on the freeway. Maybe they use a nice bus on the way because the Westwood route is on surface streets, about 70 long minutes, but also scenic through Beverly Hills, and West Hollywood via Sunset. It was a pleasant surprise to pass The Magic Castle. Once you arrive at the Bowl, an employee boards and gives you instructions on how to get on the right ride back. The employees are very helpful in making sure you find the right bus.

I bought tickets to the Hollywood Bowl for Saturday night. I was meeting a friend at the Bowl. I…read morelooked for reviews of the Culver City and Westwood shuttles and couldn't find any. They moved Culver City to an area that has a covered parking lot and I didn't feel safe as a woman traveling alone. I chose Westwood instead. I parked in Lot 36 on Kinross Ave. It was easy and the lot is open. It cost 6$. The buses were already there. I got on a bus quickly. The bus takes the 405 north to the 101 South. We arrived at the Bowl in 40 minutes. I was pleasantly surprised. There wasn't enough air on the bus or I would rate it 5 stars. On the way home the buses were easy to find in Lot B. I got right on a bus, and again was back at Lot 36 in 40 minutes. It would have been quicker if there wasn't a freeway detour. Everyone exited the bus and we were all parked in a small area. It felt very safe. Maybe this will become my preferred rout to the Bowl.

The driver for Top Transportation was very careful while towing my classic 1970 Cadillac DeVille…read moreConvertible to Bear Alignment in Corona.

Our experience with the office in arranging the limo service was very professional and courteous…read more We were made to feel that we were important customers. And then Shariwf, our driver, was the epitome of professional. Patient, friendly and above all, safety conscious. A great experience all around

The MOST UNRELIABLE bus company! Big Blue Buses DON'T SHOW…read moreUP half the time. Completely Undependable. Unprofessional. Sometimes the bus arrives 5 minutes early. The driver glances over, then steps on the gas and leaves. You walk to the bus stop ON TIME, they drive by & leave without you. If you are taking the last bus of the night, beware. The last bus DOESN'T SHOW UP and you are stranded there. The "Rapid 7" is the SLOWEST ride ever, drifting down Pico 10 miles an hour. Stopping for 5 minute breaks, pulling over & waiting for periods because the driver says "she's early." If you transfer to another bus, you'll miss it. PLAN ON BEING LATE FOR WORK. Big Blue Bus - SOMETIMES WE SHOW UP, SOMETIMES WE DON'T. But we expect you to pay us a fare.

Big Blue Bus is the Santa Monica municipal bus operator. They have many routes serving…read moreneighborhoods in West LA in addition to their local service in Santa Monica. Route 3 runs from Los Angeles International Airport to Santa Monica. I had a couple 8 hour layovers in LA to and from Australia, so I used that time to visit some areas that I haven't been to in the LA area. To catch this bus, you need to get to the LAX Transit Center. To get there from LAX, catch the free LAX Lot C shuttle bus on the arrivals level of the terminal you arrive at. If you see this bus on the departures level, they won't let you on. You have to catch the bus downstairs. The LAX Lot C bus drops you off across the street from the LAX Transit Center in which you can catch the 3. There are actually two versions of the 3. The Rapid 3 and the local 3. Both cost $1.25 to ride, but the rapid is faster as it skips some stops. While I had been told that traffic was bad in LA and that I should use Uber to get around, I found taking the 3 was pretty good except during rush hour traffic. Even then, traffic was slow but not at a standstill. I made it back to the airport with plenty of time to spare. For the return trip to the airport, follow the sign leading you to the shuttle back to LAX. It is located in the adjoining parking lot. I spent most of my layovers in LA in Marina del Rey which is a good spot. It is not too far away from LAX and there are plenty of places there to eat and drink. I wanted to check out Venice Beach, but the stops on the route are a bit of a distance away from the beach so it require some walking or a bus transfer. Ridership on this bus seems to be a mix of people who work at or near LAX, tourists and commuters. There were some characters on the bus, but typical of a big city like LA. Most people were just looking at their phones while riding. If you have a long layover at LAX, I would recommend checking out nearby neighborhoods like Marina del Rey and Venice. This bus is a good option to getting to those areas, but make sure you give yourself sufficient time to get back. Otherwise, I would opt for Uber for the return trip.

Thank you Do Good Bus, Rebecca and Bianca for making my birthday fun and fulfilling! In honor of…read moremy milestone birthday and wanting to find a way to give back, I came across the Do Good Bus and quickly reserved my date. Rebecca was responsive from the get-go and she and Bianca were amazing hosts on the bus. With my group coming from different parts of my life, they did a great job with ice breakers and getting everyone chatting with each other. It helped set the stage for everyone to work together on our community service, which was supporting EnrichLA with some gardening at a middle school. Definitely a unique activity where you have fun giving back. Go for a ride!

I have absolutely nothing bad to say about Do Good Bus! From the start, this was the best volunteer…read moreand team-building event I've been apart of. I'm always very hesitant when working with new companies because you just never know what can potentially go wrong--and the pressure is just that much more intense when you have 10+ staff members involved. So I'm very happy that Rebecca and her team, Lindsay and Andrew, were able to put together this amazing event. Rebecca really understands how to bring everything together, from the initial planning stages to the introduction/start of the event + during the event and bringing it all together at the end. They're all very professional and have a lot of experience in this. Even the team-building activities/games were fun (not too geared towards extroverts, introverts will enjoy it as well). There was a miscommunication with one of the locations we were supposed to stop by at, but Rebecca was very professional and had an alternative option already planned (which turned out to be an even better stop). Everything still went smoothly and we got back to the office early. I can't imagine how much more perfect the day could have gone. I highly recommend all businesses take advantage of Do Good Bus. It puts so much ease on the planner because you don't need to personally reach out to organizations about hosting an event. I would most definitely choose them again to host a future event!

I've used Lux Bux for traveling to Vegas more than 6 times the past several years. It departs from…read morean Anaheim hotel around 8:45am and arives at Harrah's Hotel around 1:30pm. Return is from 3:15pm to around 8pm if there's no traffic. These include a 20 minute stop halfway in Barstow Station. It's cheaper than a flight I get to avoid aiport TSA hassle. Pros: - Comfy seats and always a nice clean bus - Free drinks and snacks form tour guide person, often an old russian lady who likes to tell jokes that are hit-and-miss. - Free checked bag service where the bus driver can store roller bags in the under-bus compartment (although I just carry my small duffel bag onboard and tuck it under the seat) - Two free movies on overhead screens - Now there is assigned seating so no more needing to rush to get in line early to grab preferred seats. Cons: - No longer provided free earbuds to watch the movies. Bring your own standard jack earbuds or else they charge $3 to buy one. - On one trip back from LV the bus broke down, but they got another bus out for us in less than 30 minutes to continue our trip. - The free Wifi can get spotty at remote locations in the dessert, probably not good enough for continuous video streaming.

Buses themselves are fine and clean…read more School used this company as a charter for a local field trip. One of the 3 buses "broke down" en route to pick kids up, but chose not to communicate this until all the kids were waiting in the hot sun, on the asphalt to be picked up. Didn't send another bus, didn't try to solve the problem... Just seemingly didn't care. Unbelievable. Do NOT recommend.

Normally I would take Amtrak for my trip but on this particular day they had planned track…read moremaintenance which would had ment 2 separate train ride and a bus connection... so I went with FlixBus since it's just 1 bus ride with 2 stops. I had pay the fee for an extra seat for extra space and also picked the "panorama" seat selection to be in the front and as the name suggests, a panorama view out the front window. Instead I got a backward facing seat at a table for 4 with the passengers facing me using the shared table for their carry on and wanting to use my extra seat for bag storage.

Flixbus is not dependable and I do not recommend it. I will go into greater detail, but here are…read moresome things you can expect: 1. The bus to show up at the wrong location. 2. The bus might not be marked as a "Flixbus." 3. The bus will leave early without you (see screenshots for a bus that is leaving over 30 minutes early). 4. Customer service might say they cannot give you a refund due to their "terms and conditions." Ask them to cite the specific clause because they are just saying that! I took Flixbus from San Diego to LA and it was a fine, comfortable experience but I had difficulties with the return trip. I was at the correct bus stop early (3:17pm for a bus that left at 3:35pm) and there was another passenger waiting for Flixbus there too. An unmarked black bus pulled up across the street at 3:30pm and left at 3:31pm. When I checked at 3:40 p.m. it said that the bus had departed. I guess the unmarked bus at the wrong location must have been my bus and when I contacted customer service for a refund they tried to tell me that it did not qualify for a refund in the United States according to their terms & conditions. I had to ask them to try to cite their applicable terms & conditions and when they realized they could not they finally agreed to process the refund. I have attached screenshots of the tracking from the app that shows that the bus is willing to leave early. Please note that the Irvine stop is scheduled for 6:35pm but left at 6:01pm, over 30 minutes early! Even in the official emails they recommend you are just 15 minutes early, so at this point why even bother scheduling it? The Amtrak is more expensive but at least runs on an actual dependable schedule, so I will be using that instead.

Worst company on planet earth, booked two tickets round trip from OC two months ahead but never had…read morean email saying the trip was cancelled or anything. Only realize on snow day that I won't be able to make it there, flew to LAX, books 1500 worth of hotel and lift tickets, and ended up not able to go. Disasterous of a company

I have used several reliable bus companies while living in NYC to go skiing, so assumed this was a…read morevalid company. However, unreliable and has zero customer service. There is no phone number to call and they do not respond to emails. DO NOT BOOK. My experience was - I booked a trip for 2 on Sat 1/29/23. I received notice one-day before on Fri 1/28/23 at 1:30pm the trip was cancelled from OC. I sent several emails that night to see if we could be transferred to the LA bus - no answer. So now I have $460 in lift tickets from Mammoth that I need to use. So I re-book a trip with LA Mammoth Bus Co on Sat 2/11/23. I receive an email on Thurs 2/9/23 stating they are shutting down their operations for remainder of 2023. Putting aside the unreliably and nuisance of finding the day before when you have your gear ready to go that your trip is cancelled, the main concern is now I have $460 in credits to mammoth I cannot use.... I wrote into the LA Mammoth Bus Co email to see if they have any suggestions or protocol to get a refund, no reply. This company is unreliable, and in my opinion fraudulent.