We had a great tour today with Mark. So informative and fun. Mark is a great guide and…read morephotographer. His media presentation really makes this tour better than any other tour. His tour vehicle is clean and comfortable. Do yourself a favor and take this super fun tour! Highly recommended.

This was amazing I got to see George kastanzas house and the building from Seinfeld our tourguide…read moremark was great would do again

My wife and I wanted to do something different this time in LA. This was it !…read more1. You will see many different tours out there . Most of them are open air . You may think that's what I want . ACTUALLY , the closed windows were great because of the air conditioning! The windows were plenty big enough to see everything and you didn't smell marijuana all day. . 2. We saw everything ! We leaned a lot from our driver and.he knew pretty much everything. 3. The bus was clean and comfortable especially for an all day tour . 4. I thought we had plenty of time at each stop and the stops were perfect IMO. -Santa Monica -Venice Beach -Beverly Hills -Farmers Market -Griffith Park -Hollywood 5. Our driver cared about everyone . One of our stops , a couple ( from another country) was lost . He made contact with them , made sure they were ok BUT did not leave !! We started with everyone and returned with everyone ! 6. It didn't affect us BUT he was bilingual and very good at spanish with his other guests 7. Very important - Our driver/ tour guide was amazing ! His name was John G. Very knowledgeable about everything LA even the history . He knew something about everything . Plants , trees , buildings , where stars lived , gee wiz things, even things about the other guests states they were from . Everything !! Too much too list . He enjoyed his job . We did not have a vibrant bus but that didn't stop his overall enthusiasm and motivation . I hope everyone have him a tip. He earned every bit of it . Always felt safe , he had road detours , that didn't matter , he found a way around !! Our one time in LA after several trips so why not !! This company is top notch. Why this company with so many out there . It was recommended by Universal Studios . Then we researched . Over 7,000 reviews with 4.8 stars out of 5. Thank you John G!!! And thank you A Day in La!! PS. The buses are painted some unique colors for a reason . Huge help with so many different companies !! Tour duration 4+ hr

Truly enjoyed the experience. A great way to spend a day exploring the city. We saw so much and did…read moreso much and now we have a very good idea where we would like to return to explore more. The tour guide was funny and very attentive. Thank you for a wonderful tour!

We had a great time with David. He was an excellent tour guide, very friendly and knowledgeable…read more Thank you for making our trip memorable.

We have never done a similar tour but as our friends from AZ were looking for a true Hollywood…read moreexperience, we chose this company for the good ratings and also a great Groupon deal.... we met at the location a bit early and were able to use the restroom before leaving for our tour. Our tour guide Dave was awesome - engaging, informative and also inquisitive as we were all an active part of the tour. What more to add? Yes, book the last tour of the day as the tour guide may not feel as stressed to get back to the Hollywood Blvd location on time and you may see some of the local celebrities, either driving their vehicles or briefly walking outside. Great company and ditto experience.

No stars were seen but my tour was so much fun. My tour guide was top tier he made the tour so…read morefunny. Don't remember his name but it started with a C

tmz had the best tour ever! paula and kiki were thw greatest. the information shared was…read moreawesome. they kept it fun and interesting. the finger or the wave was dun and the special treats were also great! thanks a bunch

Steven was very responsive with my numerous inquiries even prior to booking with him and he was…read morealways courteous, professional, and honest. I knew I had to book the bus at least 6 months in advance to make sure I got a great price and that the bus was available. The bus tour was one of our family activities for my 3-day family reunion in late July, consisting of 200 people. About 60 went on the bus tour. My family enjoyed the tour and had phrases of how great Steven and his team were. To top the great service we got, Steven even drove back to hotel that my family was staying in to bring back an iPad which one of my aunts left behind. Now that is beyond customer service! Steven, I thank you for taking great care of my family! I will definitely book again.

Impressive service! Called to get estimates for a company party, and after a few questions, I…read morereceived so much great information AND we determined a double decker wasn't going to serve my needs for this party. This was amazing because the level of time, energy and thoughtfulness I was given went beyond what some vendors provide even customers that wind up using them. LA Double Decker will stay on my list for future outings for sure!

We need a car service for about 20 people. Mr. C was professional, respectful, and accommodating…read more What a pleasant experience for my first time renting. Also, with all the places and spaces we put Mr. C through?? He did it all with a great attitude. You couldn't ask for more. His car was immaculate, has great air conditioning, and was comfortable. He has a microphone in it if you want to give a real tour and communicate. Also, he will let you link your music so you can bump whatever you like. We were unable to book him for another time but were so glad that we were finally able to. Thank you for your service. And I'll be referring more clients!

We used Big C's Charter service for our senior leadership trip with 20 high schoolers. This is my…read more3rd year planning this trip and this was the first time we have used Big C's and it was the BEST charter experience we have had. There were 20 high school seniors and 4 chaperones and we were picked up on time in a clean, beautiful bus, with wonderful service. We spent 10 hours going to different stops in LA and everything was perfect, including an ice chest of ice-cold water! We used them again on our trip to the airport a few days later and same experience. Communication was perfect from inquiry about pricing to contracting and during the trip. I booked with Big C because of the wonderful Yelp reviews and am so glad I did. They will definitely be our go-to charter anytime we are in Southern California. Thanks Clarence!

My family booked the LA Night Tour for our last night in LA and were lost trying to find the ticket…read morebooth. Needless to say, we arrived 10+ minutes late to hear the buses already backing out. The manager at the office radioed the bus and guide and got them to pull over so my family of 5 could run and jump on. It was an incredible act of kindness, and we were extremely grateful. But then the guide was even BETTER. Brian was outstanding with his story telling and kindness. The tour was nice. The people are Star Line were great.

Los Angeles traffic is well known as some of the worst in the country, so rather than spending our…read morevacation fighting with traffic we decided to take a bus tour that covered some of the more crowded venues. After doing some research, we settled on the Starline full day tour which encompasses their three main tour routes, Hollywood, Santa Monica Pier, and the Griffith Park Observatory. Doing all three was very reasonably priced considering the amount of time and the area covered, not to mention the hassle of parking at some venues. Our guide, Ross, was knowledgeable and friendly. He also answered all of my silly questions. There were some major disappointments that had nothing to do with our guide. The tour bus was not only dated, but marginally roadworthy, with the check engine light on and the TPMS warning illuminated. This was a 13 passenger van with the roof cut away. Seat pitch was similar to a budget airline seat. My 5'3" wife was not able to sit comfortably due to the narrow seat spacing. There were also no cup holders, or space allocated for purchases or camera equipment. Ingress and egress was an adventure. The floor level was two very narrow steps (maybe 3" wide) down to curb height or two short narrow steps and one big step to street level. I felt lucky and deserving of an award each time I made it out without breaking any bones. There was a 18" to 2 foot wide panel to protect the passengers from the sun, although it often only shaded part of the middle seat passengers. Each seat had a seat belt, but my second row passenger side seat belt kept tightening and locking, so I ultimately couldn't use it. The PA system worked perfectly. The guide was easily heard and understandable. He also was able to speak enough Spanish to help the members of the tour that spoke limited English. The bus rode smoothly over some rough roads. Due to local ordinances some parking locations required a bit of walking to get to the ultimate destination, for example Rodeo Drive and the pier were both required pretty long walks. I doubt any other tour company operating legitimately would be able to do much better. There were plenty of great views and perfectly timed stop overs to allow some exploration. I never felt rushed or bored. Clear timing expectations were given and I think they were well thought out based on their experience. So do I recommend this company- that is the real question. I wish they would get better buses. That would make it a no brainer. With the current equipment I would probably stick with the Griffith Observatory portion of the tour only since parking there is either crazy expensive or impossible to find. With a newer more spacious mini-bus with cup holders, package accommodations, working seat belts, and legally required vehicle maintenance I would definitely take the full day tour.

Great tour! Dave made the experience memorable! Highly recommend the tour and the guide.read more

Arrived Early, Treated Rudely, Safety Issues, 30+ Minutes Late…read more We prepaid for the 11:00 AM open-air tour 4 days in advance and arrived at 10:40 AM with printed confirmation stating the bus leaves on time and all late arrivals are bumped to the next tour. Instead, we were repeatedly told to "come back closer to 11" and then that there was a "bus issue" and come back at 11:15 am. We wandered around in the cold. We checked in 3-4 times because we had lunch plans after the 2-hour tour. Staff claimed another group was late (which turned out NOT to be true). Meanwhile, employees were trying to recruit more passengers. Only after we said we were canceling 30 minutes late, did they send us to board a bus. The driver was nice, but one seat behind him had no working seat belt. Three blocks after leaving, the bus was called back to pick up a group of 8 even though there were only 7 seat belts available. We were pressured to give up our safe seats and wait for another bus. We refused to exit. We refused to sit without a seat belt. The older male staff member was aggressive and extremely rude. The tour left over 30 minutes late. Disorganized, misleading, RUDE older man and unsafe. Horrible experience for the start of our vacation. Would NOT recommend.

We were in town for a RUSH concert at the Kia Forum. We initially thought we would Uber from the…read morehotel, but then saw a shuttle service posted at the hotel front desk. It was a direct shuttle bus from the hotel to the Forum. The bus was there ahead of time and letting everybody get on as they checked our tickets. The bus was clean and the driver was polite and helpful. As we got underway, the driver started telling jokes and playing RUSH music to get us ready for the concert. He told us multiple times where we would be picked up after the concert, and he was there and ready as we left the concert. The really bonus is we didn't have to wait for an Uber, not to mention you had to walk forever to get to a place where an Uber can pick up up after the concert. The drive back was just as fun, jokes, music and a great experience overall.

I hired VIP for my event with Habitat Los Angeles and the service was phenomenal. Liliana was…read moreamazing. Julio was amazing. Arthur was amazing. Levon was amazing. We've been doing this event for over 20 years and had to switch shuttle vendors several times because they just can't even get the basic things right let alone the small things right. Our drivers got all the things right the big things, the small things I didn't have to babysit anyone it was the best service I've ever seen out of a transportation company. We absolutely plan to hire them again and I'm so grateful for everything that everyone did. Julio kept a really good eye out for all our guests. He made sure everyone was on and no one left behind. He was incredibly kind to everyone he was incredibly professional. Liliana was so pleasant and nice and warm. She was over the top professional. Also I couldn't have asked for better Arthur and Levon were and nice and careful and did a great Job. I can't wait to use this service again.

Took the 5.5 hour tour and was disappointed…read more Spent way too much time on celebrity house tours which was uninteresting and not disclosed. Our tour guide only spoke about himself and did not once introduce himself or engage with most of the group. He made racist comments towards a group of Chinese passengers who had a slight language barrier and left the vehicle for a different tour company. We were told we'd have 15 minutes to view the Hollywood sign which I had waited years to do, from a number of angles however we had three minutes and it was an obstructed view over a mile away that was impossible to show up in pictures. We were supposed to have an hour in Hollywood Blvd but he told us to arrive back at 5.15 instead of 5.30 and this gave us only 30 minutes as we were late. We then decided the trip was not worth the suggested $20 tip PER PERSON in a group and we did not return to the truck.

Like others, we had a racist, inappropriate, absolutely horrible guide. If you are a woman or…read morebringing children, STAY AWAY! On several occasions, even though there were young children, he told sexually inappropriate stories, such as George Michael and the bathroom he used with men for sex in the park. He was insulting to different races, and his stories were off-putting. I was expecting to learn about the architecture and places we were going, but instead got random facts about "celebrities" no one really knew, and inaccurate information. As a single woman, he was very creepy and inappropriate (I'll just leave it at that). I debated writing this but realized that they never replied to or addressed other reviews - so my guess is they have no intention of getting rid of any bad guides. Note - I did 2 other tours in So Cal that week and they were amazing... and have done an LA tour in the past was sooooo much better.