The most disgusting, rude, unprofessional, obnoxious receptionist I have ever witnessed in my life…read more Doctor should really reconsider who he has working for him or she should reconsider her job there! If you're not a people person maybe consider a job where you don't speak/see people all day long :)

-I made an appointment TWO WEEKS ago for 4/16 -Day before…read moreappointment, I am told the doctor can't see me, but a PA can -Day of appointment, I am told that they are switching the time AND the PA -I canceled at time of appointment. #SoDone The office is highly disorganized and the documents they ask you to sign are well beyond what most practices ask. Do not waste your time. Find a primary associated with NYU or one of the better hospitals. Thanks to Arsenio Medical, I have to wait another 10 days to see another doctor because of their ineptitude.

This place is a joke! I made an appointment for 1230pm I arrived at 12:22 and waited over an hour…read moreand 45 minutes to see someone. To top it off there are a few of the front office staff that need an attitude check especially with patients that are sick. Why make appointments? Why not schedule less patients? Why waste peoples time when they are sick? Makes zero sense to me if I ran my business like this I would have no clients! If I could give them less stars I would. The only saving grace is the doctors if it wasn't for them I would have left after waiting so long. But I WOULD HIGHLY RECOMMEND YOU GO ELSEWHERE if you're sick.

Very rude staff and incompetent to give you the right information. Can never get through bc they…read moreare too "busy"... their phones are usually off the hook bc if you walk in there they are socializing. And staff even huffs n puff when they have to do their job.

Doctors and staff are excellent. They take their time with each patient to go over concerns and…read morefears. They always answer questions thoroughly and call back to explain results from all blood work and scans.

Worst experience ever!!! This physician came highly recommended. However I called and waited over a…read moremonth to get in as a new client. When I called I was told that the schedule was not out yet for the new month at that was starting in only a few days. I left numerous messages and did not receive a call back. Finally after speaking with a staff I was told I would need to wait another month. I am disheartened and disappointed by the way that the provider and his staff treated me. My advice to any new clients-- go somewhere else!!!!

Dr. Schwartz is a great doctor, he cares much for his patients, and has been practicing since the…read more50's. He was my grandfather's doc, and I chose him as my primary because... well let's face it.. if gramps made it okay to age 88, then maybe the doc is doing something right? Anyway, how much can you really say about a doctor? I don't get sick often, so i don't see him often. I do know he genuinely cares about his patients, though. I'd imagine between taking my grandfather here, and seeing the doc myself on occasion, I've probably been here twice as much as anyone else. He doesn't have the most current equipment, but he has everything he needs to get the job done. Good enough for me. His years of experience in the field mean more to me than fancy equipment. Dr. Schwartz is Board Certified in Gastroenterology and Internal Medicine.

He is caring and considerate of his patients. He takes the time to speak with you and is not in a…read morehurry during examinations. I can't speak highly enough about him and his office staff.

I took my son for a shot he needed for school and when we were brought into the exam room behind…read morethe door was a mouse trap. To me that's not a good look for a pediatrics or any Dr to have in the exam room. They were much better as a private practice before becoming part of Mount SInai. We will not be using them anymore

I wish there were better options in the neighborhood. Making an appointment is very difficult…read more And dare to request a callback from a doctor. Had to wait 2 weeks for results of a chest x-ray. I left several messages and finally got a call 2 weeks later. Now is the second time I am waiting for the doctor (or nurse) to call me back and haven't been able to do this for 4 days. 4 days to get a call back from a doctor or nurse? I've called every single day. The nurse called me back from a unlisted number, left a message and that was it. crickets. And when I call the front desk, although nice, they say "That's odd, we usually respond sooner than that." This is my second such experience, so I don't believe that. I also started coming to this office soon after it opened and do remember the staff problems before... Although they move slowly, I believe the interaction has gotten better by the staff. Waiting times have gotten longer. I spend a lot of time in the waiting room and in the patient room waiting to see the doctor. With the problems I describe unfortunately I haven't been able to find a better option in the area. But as soon as I do, i'm out. O, almost forgot, although they have a nice online portal, messaging doctors on site is futile. Crickets.