There isn't much left in the Mayberry Mall so it was nice to see that Belk is still chugging along with a store full of merchandise. It's not cheap but I don't know that you'll save a tremendous amount buying it from those "river" people online. Mrs. had a nice walk through the shoe department checking out some things and trying on one or two. Nothing caught her eye. Over to the men's department for curiosity sake because I don't really need any new clothes at the moment. Good styles, reasonable prices. No huge bargains but not out of whack. If I needed a new wardrobe, this would be a good stop. [Review 1764 of 2024 - 3684 in North Carolina - 22787 overall] read more

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Belk has really changed a lot since the Belk I knew growing up in Mount Airy. The store is no longer maintained the way it used to be when Mr. Belk was in charge. The store is overcrowded with racks, clothes disheveled and employees that won't even acknowledge you when you walk by them or vice versa. The parking lot outside Belk gives you a preview of what's in store. You cannot see the paint lines clearly, the exterior of the building doesn't match the part of the mall that Belk does not own. Now you're probably thinking it's this way because it's Christmas, but it's like this all the time. I'd recommend shopping at the Belk in Winston Salem, because at least down there, you can park in a decent parking lot and move through the store without tripping over a lot of fixtures while seeing a good choice of clothes. Sure, the employees still won't speak to you, but we've all grown accustomed these days to poor customer service e everywhere, right? read more

If you need it, they most likely will have it. If they don't have it, they will find a store that does. Very reasonable prices.....always something on sale. read more

I always find great sales and mark downs. Today I was excited to pick up an $80 twin bed sheet set for $16! They have some beautiful Christmas ornaments 75% off as well. This appears to be a great store for larger women. I wear a small size so choices are more limited for me but I did find a nice vest 70% off. It's worth a quick stop. read more

I worked here for a short time with my medical alert service dog. While working the employees were extremely disrespectful/ the store was always gross. I never received any training. They just threw me out in the front and expected me to know everything. I was given a letter stating I was the only "disabled" person and the only person who asked for reasonable accommodation- is their reason for firing me :). This is a disgusting work environment. Don't waste money or time at this store. read more

It is the town's only large commercial department store, and it doesn't really show. Though considering, It's one of the last remaining stores in the old Mayberry Mall as it goes through reconstruction, it probably deserves some slack. The pros of this location are that it's small enough I can generally run in find what I need in 15 minutes or less. It's also handy if you come into town and need to pick up a last minute wardrobe addition, or if you live nearby and just want to avoid having to drive to the Winston Salem Mall. The cons are that there's not a large selection and things get picked through quickly. It's also a struggle to find most things aside from obvious new additions. The online product finder on the website is basically useless. The home décor and children's section is also really lacking compared to other locations. Products: Now all that being said, you can find some decent stuff here for a good deal. There is always some kind of sale happening, so if you shop here frequently you can find some nice stuff for a decent price. I can generally count on finding some casual shorts and sundresses for the summer, accessories, and athletic or athleisure wear for a reasonable price here. It is important to note that they're limited compared to larger stores, and they seem to cater to pretty specific clientele; teenagers, forty year old women who want to dress like teenagers, every adult man who wants people to think they have money, and elderly women who have got some cash to blow and a church crowd they think they need to impress. This location also technically has a makeup and beauty department, but I haven't bothered with it in years'. My first makeover was in this Belk 12 years ago and I bought my first Clinique products, I'm still using their products to this day, but I drive to Winston to get them because It's always a better deal and experience. This location has no competition at all for beauty products outside of drug stores, Walmart, and Winston Salem shops 30+ minutes away, so why they don't try to push a lot more products is beyond me. I've spent ten minutes in their makeup and fragrance section more than once an not even been greeted by the women working the department. I've even directly asked about their ability to get certain products in for brands they carry, and never was able to get a straight answer, so I just stopped trying. Customer service at this location is nothing like what it used to be, and most people will tell you it's because they really need more staff. A lot of the women there are genuinely trying their best and are generally nice, but it still really impacts the experience when you're standing in line for 15 minutes and not able to get help finding things or getting questions answered. Seriously they may have two registers open on a good day, and whoever is at the register (especially at the women's department) does everything. And I mean everything. While waiting in line once I watched the woman working the register have to handle ordering for a customer, process returns, ring up purchases, answer general questions and complaints from guests as they shopped which she had to stop ringing up the customer to do, try to locate stock for a customer while they were shopping, and do stock recovery from the walls - all with a line of people waiting in line to pay. It's not always that hectic, but I've definitely seen it get out of hand. The vibe of the whole store is also generally pretty neglected, but at least it's clean and not outright uninviting. The neglect shows in how often I have to dig through neglected and scattered inventory to find what I need. The scene there is pretty awful too a lot of days I stop in it's battling weird groups of 70 year old women and their husbands who don't want to be there. Anytime I step into one section they migrate there and try to either rush me out of the way or take ten minutes standing right in front of the section I was trying to look at. I seriously have nothing against the elderly, but there is only so many times I can handle hearing the same jokes about the men needing benches to hang out on while their wives shop and loud conversations about whether someone's grand daughter would wear this or that. Overall, it's convenient even with it's limited selection, and despite how aggravating my experiences here can be sometimes, I do still shop here frequently enough because of the convince it offers. Most department stores like Belk offer the ability to fully stock a closet affordably, and though there a lot of things here I don't recommend shopping for because the prices are never going to be competitive enough, there are other things I specifically shop for here because if you catch them at the right time you get a great deal! read more

Belk - Summer shades for $12! - Department Stores Near Me - Mount Airy, North Carolina