Collectively, we have been coming to this location for decades. We like both the older and newer…read moredoctors here. They all take the time to examine you carefully and also to listen and answer your questions throughly. The front office staff is also experienced, friendly, helpful, and efficient. On a few occasions they have helped us to get the best product for the best price even if was at a different business. If necessary, you can always get your prescription from them and get it filled elsewhere. Their parking lot is pretty small and the entrance and exit are very narrow, so be careful driving and parking here. There is a light to get in and out of their business and it is needed as the street is busy. Even though spaces are limited, we have always been able to get a spot. Recommend giving these guys a try.

First time visit here since I have new insurance. Today my visit was with Dr. Wong. He was very…read morepleasant, great service. Highly recommended, lot of variety of glasses. Staff was very nice and friendl/ vet welcoming . See you next year thank you.

I've been coming to Total Vision Optometry for years. The staff is always welcoming and helpful. I…read morewould like to say that my last experience, about a week ago, was the best I've had there. Typically, I was use to waiting a bit to be seen and to pick my frames. This time, I was called in right away and luckily the last staff member saved the frame style into my profile so that saved a bunch of time. My appointment was for 5p, they actually accommodated for an earlier 3pm visit since I was already in the area. I went with a pair of Dita frames and they called me to tell me they were ready in about a week. Overall, they get 5 stars from me because they have the speed of service down now and it doesn't feel like I'm spending too much time there. The frames were perfect as well.

It's ALWAYS a pleasure to be able to pick up my contacts . Quick turnaround when I reorder by…read morephone. No hassle.

I'm only giving two stars because the doctor is good but wow! The lady at the front desk has a…read moreterrible attitude. Any question asked is provided with a passive aggressive answer, do better

The Dr does a good thorough exam but the lady in the front is rude my daughter needed a replacement…read morepair of glasses she gave me a hard time because I have medical then I finally got her to place the order for the replacements I've been waiting over a month and still nothing every time I call she's rude about it and tells me something about me having medical I've got replacements from medical befor and never had any problems my daughter has been with out glasses for well over a month now and still nothing

Dr Tran and her staff, including Melissa, Jackie, Alejandra, and the latest addition to the awesome…read moreteam , Ruby, made our visit a very pleasant one for the second year in a row. They have a very good selection of inexpensive frames for the frugal shopper and for customers that enjoy high end items as well, and everything in between. In addition they have a section just for children's glasses as well One is bound to save with VISIONWORKS in BG, in fact both times i saved more than 40-60% per frame, on 4 frames (saved hundreds) The staff are never pushy about making a sale as they are in other places, and Melissa gave us some of the best customer service i have ever experienced. Dr Tran Is always extremely patient with me and my hundred questions, well maybe only 30 questions, and she is always very thorough with my eye exam. She has 3 machines that test ones eyes and a remarkable NIKON camera (retinal scanner), that although it costs a bit more (i paid $49), is well worth it to make sure one's eyes are healthy, especially if you are over 60 as i am and have hypertension or hyperglycemia/hypoglycemia or two out of 3 as i do My vision is precious to me and after going through a scare last year, Dr Tran's NIKON left me assured that there was no permanent damage to my eyes in an instant, no long wait and sleepless nights, so when they suggested the NIKON exam, i immediately agreed and thank GOD all is well once again

Loved my experience here !! The ladies upfront were very…read moreattentive and friendly , did not feel rushed whatsoever picking out my glasses , it was my first time ever getting an eye exam and I couldn't have asked for a better visit . this Visionworks location will be my go to . Thank you so much to Dr. and to Melissa for helping me choose my cat eye glasses

I just started getting treated by Dr. Lee and it has been a great experience. He actually treats me…read moreand my younger sister and he and his staff are very friendly and kind. Dr.Lee goes above and beyond to make sure your peepers are well looked after. I went in for contacts and he made sure I not only got the bang for my buck but also helped me find the perfect fit for my contacts. I would definitely recommend his services to everyone I know.

I have been coming to Dr. Lee's office for 3+ years. Now my husband comes here too. 10/10, five…read morestars, A++, from to service and staff. I always look forward to my yearly eye checkup because Dr. Lee is very caring, patient, and knowledgeable.

Giving a star because I have to. This is absolutely the worst vision center I've ever been to. I am…read morenot talking about the optometrist next door, I speaking about the incompetent workers at the vision center that take the prescription and send them out for your glasses. They have absolutely no clue how to do their jobs. I've went back three times now and my glasses are not correct. The first time they ordered the wrong lenses. The second time the frames were completely bent at the nose it literally wrapped around my head. The reason I say three times (is because I had to go back the first time since I didn't notice the lenses were messed up because I was wearing contacts when I picked them up). All the guy could do is blame everyone and everything else on why they couldn't get this right. Seriously, mess up a cheeseburger fine, I'll be mad but it won't hurt. Mess up my only means of seeing which allows me to do daily tasks and that's horrible. Are they even trained? Walmart cooperation really needs to take a good look at this Walmart in general, but especially the vision center. Like how many kids are walking around with messed up glasses because they don't know better to speak up. Ridiculous.

5 stars for Sonia at the vision center. I went in to order my contacts. She was very nice and…read morefriendly. I told her I was going on vacation and I was on my last pair of contacts and I was worried if they would arrive on time. She was soo nice and left a note for the doctor if she can give me a pair meanwhile they arrive.(since the doctor had left for the day). Overall great experience. Thanks Sonia!

Please listen to the song I am parodying…read more https://www.youtube.com/watch?v=2f9160gInZ0 While you are reading my review. My eyes She makes them feel much better Despite, the wait, forever Dr Maya is neat So nice And I felt so much safety And I felt it was so pain free I was so happy I feel my vision greatly Good care's always the key By the sweet time that I got home I felt so, I felt so fine My eyes She makes them feel much better Despite, the wait, forever Dr Maya is neat

This place operates like a criminal enterprise. I came in for an eye appointment. I have a ton of…read morecontact allergies and I asked beforehand if they would be using anything that I should look into before the appointment. They said no. They took my money before my appointment which I thought was so odd. Then they asked to put drops in my eye. I asked what is in them. One of the elements listed to me was dye which I am extremely allergic to. They cancelled the appointment and told me I could come back after their allergy person figured out if it was safe or not and I would have credit for my next appointment after they refuse to refund me. That allergy woman dodged my calls, refused my list of allergies, and completely dehumanized me. I felt like a dog would have been taken care of better. These are supposed to be the experts helping us navigate our health. Anyway, I spoke to the supervisor who also didn't care, and when I escalated it to my insurance, they required evidence, and since Shammas does everything shady and gave me nothing, even refused to provide a receipt, I was unable to provide that evidence. Welcome to California where healthcare is officially a fraud and doctors are no better for our society than attorneys. What a joke.

Amazing service and professional support. Quality eye were…read moreproducts And very attentive staff!

Rude with disparaging comments making patients emotionally hurt & angry, may not be medical…read moremalpractice - but it does violate ethical and licensing rules, which opens the door for other legal remedies. Bad bedside manner includes: Rudeness. Not appearing to listen to the patient, answering in a condesending and arrogant manner is literally Dr. Brian Brown who is truly a burnt out doctor who shows no professional mannerism, intimidates and discrimates patients due to race. Sadly one of the worst experiences I've encountered in the medical field. Would recommend only to the medical board.

I want to recognize Cassandra for providing outstanding customer service. My mom's glasses needed…read moreto be fixed, and after several other optometrists wouldn't help, Cassandra stepped in and repaired them on the spot--no questions asked. She greeted me with a warm smile, treated me with kindness and respect, and was incredibly polite and understanding throughout the entire interaction. The repair was completed quickly, and her willingness to help made a stressful situation so much easier. Employees like Cassandra are the reason customers keep coming back. Her professionalism, compassion, and exceptional service truly stood out. Thank you, Cassandra, for going above and beyond--you made a lasting impression on our family!

I already had my prescription but needed new glasses and sunglasses and have used Walmart before…read moreand was satisfied. Great selection and Maria was a blessing.! She was very knowledgeable and professional and absolutely charming to work with. Got me discounts and made me smile.