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    Downey Eyecare Center

    3.9 (88 reviews)
    Open 9:00 am - 1:30 pm, 2:30 PM - 7:00 PM

    By appointment only

    Updated 1 month ago

    Services - Downey Eyecare Center

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    2 More Services

    Laser vision correction

    Retinal imaging

    Downey Eyecare Center Photos

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    Recommended Reviews - Downey Eyecare Center

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    Reviews With Photos

    12/28/2021 office hours
    Diane D.

    Made an appointment to get my eyes checked and the staff was very nice and set me up with an appointment. This is the first time coming to this office so I wasn't sure what to expect. Was greeted promptly at 9am. The staff was very personable and friendly. They instantly made me feel at ease. I was taken back to and then sent in to see the doctor. Dr. Wong was very knowledgeable and friendly. He was informative and kind when doing my exam. I then went out to pick some frames and they have a large selection to choose from. Finally picked some out and hope to have them in a few weeks.

    3 pairs my daughter got!

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    2 years ago

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    4 years ago

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    7 years ago

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    2 years ago

    I did a walk in and they were able to help, got my eye exam and glasses. Very friendly staff. Love it!

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    5 years ago

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    3 years ago

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    4 years ago

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    4 years ago

    My doctor was amazing. The staff is incredible. Great experience over all and this will be my new office.

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    6 years ago

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    5 years ago

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    10 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    4 years ago

    Shout out to Dr. Stein and his staff they made it fun but yet knowledgeable on my 1st visit. Thanks guys

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    6 years ago

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    6 years ago

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    6 years ago

    Dr. Stein is excellent. He explains everything very clearly. Staff and facility are great too. I highly recommend Downey Eyecare Center.

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    4 years ago

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    6 years ago

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    6 years ago

    Ok who schedules a appointment at 10am ans its 10:05 and the office is still closed. Not a good first impression.

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    7 years ago

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    6 years ago

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    10 years ago

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    7 years ago

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    Page 1 of 3

    Ask the Community - Downey Eyecare Center

    Review Highlights - Downey Eyecare Center

    And Natalie helped us with our frames and everything else.

    Mentioned in 14 reviews

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    Downey Family Eye Care

    Downey Family Eye Care

    4.3(20 reviews)
    0.8 mi

    Unfortunately I won't be returning to this office The Dr is…read morefantastic, I can't say the same about her staff and for that reason I will no longer be spending so much money and time coming back here. I made a yearly check up appointment and because I was 1 day into the month of June and not there in May the warranty I purchased for my lenses was not honored. I was going to buy another pair of glasses I always pay out of pocket. This didn't feel fair and I left pretty upset.

    Unfortunate, Dr Trinh and staff missed the mark. I went in on November 7 for my annual check up and…read moreordered my glasses. Although the eye exam went well, everything after that was terrible. They told me that they would text me within two weeks to let me know that my glasses were ready for pick up. I never received any communication that they were ready to be picked up. Instead I had to call to follow up. I figured with the holidays maybe there was a delay, there wasn't. They received the glasses in mid November and relied on just a single text message (which I never received) to inform me that the glasses were ready. Instead of taking accountability for the lack of communication the front desk person said "well I guess it is our fault" only after I told her that it doesn't make sense only rely on one text message. If a patient doesn't pick up their prescription eye wear, which they need to see, then don't you think you should be more diligent and call to follow up. and again instead of taking accountability and apologize she just said "well we're short staffed." And this wasn't the first issue since my original review in Google where I did give them a 5star review. My husband also had an issue when he came and it took them over two months to finally tell him that the lab wasn't equipped to work with the frames he selected. Again, no accountability or apology for that incident either. Needless to say I'll be looking for a new optometrist.

    Photos
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    Getting ready for spooky season at Downey Family Eye Care!

    Downey Family Eye Care
    Downey Family Eye Care

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    Atlantis Eyecare - It's small but nice

    Atlantis Eyecare

    3.6(31 reviews)
    0.7 mi

    Shittiest racist place ever…read more I called to schedule an appointment for Thursday, but they told me they were fully booked, so I scheduled for Wednesday of the same week instead. I booked an appointment for Wednesday at 8 AM and confirmed it with the female staff member at the front desk over the phone. I wasted my time driving there and arrived exactly at my scheduled time on Wednesday. They claimed they called my name, then told me I didn't have an appointment until the next day because they had changed my appointment to Thursday without informing me directly -- only through a text message. I was never clearly notified, so I assumed my appointment was still on Wednesday. Do customers really have to do their job by repeatedly confirming appointments to make sure the schedule is correct? Should I have to ask for the phone representative's name just to hold someone accountable so appointments aren't changed without notice? Whoever the female staff member at the front needs to get fired. This was a mistake on their end. This place is terrible and filled with incompetent staff. Please DO NOT come here.

    Do not waste your time with this place, they treat the elderly people very mean!!…read more BEWARE: DO NOT LET YOUR PARENTS GO ALONE!! One of the front desk ladies (Cindy) is so rude and disrespectful, she acts like she owns the place she will put you on hold for no reason turn around and start chit chatting so unprofessional also heard her talking bad about the patients. The young lady in the optical department also raised her voice at patients, in a rush to get the patient out of her way. Lack of management in this office. Maybe hire a more friendly staff. So patients actually feel welcomed.

    Downey Eyecare Center - optometrists - Updated June 2026

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