Such a great environment and amazing staff. I've been coming to Norwalk Family Optometry for 2…read moreyears now and every time I come in the staff an extremely kind and patient. I went in today and was helped by Isabel who is the sweetest person really made sure I was comfortable through my exam and Dr. Tran explained the state of health of my eyes and answered all of my questions with confidence. Thank you to all of the staff for being such great people, See you next year!

Staff at the front were polite and welcoming…read more Dr. Mathur provided excellent care and service! Highly recommend him.

​I came into Eleven Optical for an eye check-up after many years of not seeing an eye doctor, and I…read morehad an amazing experience. ​The optometrist, Frank, was fantastic. He was helpful, thorough, engaging, and very relatable--plus, we are both USC alums, which was a great bonus! He took his time with the exam and even pointed out an area I should follow up on with my primary care doctor, which I really appreciated. ​The rest of the staff was just as wonderful. They were incredibly patient with me and supportive when it came to explaining my insurance coverage. They also helped me pick out the perfect pair of regular eyeglasses and sunglasses. ​To top it all off, I actually got my prescription lenses the very same day I went in! I will definitely be coming back here for my future eye care needs. Highly recommend!

Extremely good service And very nice customer service…read more Compared to other places, the check-up quality is also better for the price.

I've been coming here for three years now. Dr Shane Seymour is professional and friendly. The…read moretech that they use for retinal scans and eye pressure tests are the best as they don't require annoying puffs of air or dilation. They also are great with providing me with my prescriptions without pressure on buying their frames; however their opticians were helpful with having me try the low bridge frames they had in stock. If anything, therein is my only suggestion: please consider offering more low bridge frames as this is the only reason we go elsewhere for frames.

Dr. Leslie Bacani, OD was absolutely a pleasure. I am so lucky that I was able to be seen by her…read moreand right away. They said it was a busy day, but I was 20 minutes early to my appointment and see right away. I have been putting off going to the optometrist for a while and they were efficient with checking everything and getting me a perscription. Dr. Bacani is so sweet and made sure to listen to my concerns and walk me through every section of my eye. She also wants to get to know you and is so friendly! Even though I did not get glasses or contacts they did not try to sell me on anything. I never felt rushed or pressured to buy anything or be upsold on a service.

I've been coming here since I was a little kid and the staff is always extremely kind & patient…read morewith me. I tend to try on multiple pairs of glasses before deciding on the right one. They are great with suggesting frames that best suit your face shape as well as sharing insights on the brand. Management is respectful and will do right by the guest. Keep up the great work!

The service was good, but the billing seems a little shady and they won't correct it. You get…read morecharged one amount when you're there, you pay and they bill your insurance company for a totally different amount with no valid explanation or something that makes no sense whatsoever. The person assisting me with my billing questions, Patricia never called me back. Will definitely not be going to this place again.

The staff here are wonderful! Great selection of glasses. The kids loved the photo of their…read moreeyeball! Highly recommend this doctor!

I called to make an appointment. I didn't have my insurance information offhand and I wanted to ask…read morea question and the young lady on the phone cut me off and tells me call me back when you're ready. OK thank you very much and I still have questions she kept cutting me off as I try to explain. I have a question, and she just kept

My family has going to this location for 2 years now. They have a great selection of frames for…read moreadults and children. My family never has a problem finding the right pair. The Dr is great at explaining things tomorrow my daughter. He's really patient with her especially during parts of the exam she doesn't like when they flash bright lights in her eyes. I would recommend this place to anyone looking for an optometrist.

Husband needed new prescription glasses and treated me to some new sunglasses. He was actually the…read moreone to research and find this place as he was looking for an optometrist that provided a large selection of higher end brands. He is very picky about his prescription glasses and this place really had a great variety of brands AND styles. Of note: Chrome Hearts; which not many places in the area carry, Chanel, Cartier, Tom Ford, Gucci and more! Making an appointment was easy and the young woman, Maria, who helped us was so sweet. She was patient while we tried a ton of frames and also very knowledgeable about insurances, lens upgrades and going over restrictions and warranties. It was a quick and painless process. In addition, the business was super clean and sparkly. We look forward to making this a regular spot for our eye care needs.

Found them through yelp and I love this place!!!! Prices are reasonable and the people are so nice…read moreand helpful not going anywhere else !!

I've been coming here for several years off and on and well this year was the worst. I started…read morecoming the week of their grand opening and liked the selection and service but as I have gotten older the service isn't there when your vision gets blurred and can't see as well as you did in your youth and tell the Dr I need stronger prescription because I can't see to good in my glasses. The Dr ignored me during the exam my concerns because I'm diabetic and vision is blurred but she made my glasses and I can't see the street signs or even read a sales ad with the prescription she wrote this is a disservice to patients that need vision correction.

Simply the best. The entire staff is just so sweet. Great service and I never spend too much time…read morehere either.

This business is located in a plaza right off Norwalk Blvd and the 91 freeway. Great location with…read moreplenty of parking. The office is clean and all the staff is kind and professional. They have a good selection of frames in all price ranges unlike other places that only have expensive luxury options. The staff is so helpful when I am shopping for frames. They make great recommendations when you need help deciding. I have been going here for a few years now and have recommended them to family in the area. There are so many options for optometrists in this area, but this is the best one I've been to.

Yeseni is a great worker! She was very accommodating and explained my insurance thoroughly. Cannot…read morewait to see how my glasses turn out!

They insisted that they won't let me purchase soft contact lenses with my old prescription as it is…read moreexpired. I asked if I can get a copy of my records, they said they need a doctor's signature for release. She only comes in on Thursdays. And today is Monday. I am currently driving with one contact lens. I wear RGP hard lenses.

I took my son in for an eye exam with Dr.Nghia. He was awesome! So kind and helpful. Definitely…read morerecommend booking an appt with him.

I came in today 07/31. The young lady with the tattoos on her arms has poor customer service. I'm…read morenot sure if she doesn't know Spanish or just doesn't like to speak it, but a man was asking her questions and she completely ignored him! Typically when this happens employees do as best as they can to get by or apologize and excuse themselves until they can get someone to help. Instead this young lady rudely ignored the patient and was acting as if she didn't hear. When someone is speaking to you, you answer! If you have trouble doing this, start your own business where you don't have to interact with people directly. What a poor excuse of a worker.