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    Bell Glass and Mirror

    3.9 (7 reviews)
    Closed 8:00 am - 4:30 pm

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    Velvel S.

    With over 20-years in Real Estate background including restoring and flipping homes, I have learned (the hard way) to ALWAYS get at least three quotes on every home improvement project. In doing so, another TRUTH that can only be learned through experience is that the CHEAPEST quote is often reflected in the final product received. My wife and I are new to San Antonio and sent out a request to a number of glass companies in the area, Bell Glass and Mirror being one of them. We have always been huge supporters of the smaller, family owned business and thus Bell Glass and Mirror was intentionally included with the three companies we contacted. 1) Their response to my request was immediate. (The work has been superbly finished for a week and we've still never even heard back from one of the other companies - the other quote was $300 higher.) 2) Lacy's sincere respect and appreciation of a client is incredible refreshing and pours out through every phone conversation. 3) There was a small installation problem with a portion of the INCREDIBLY classy new seamless shower surround. Brady (oversees the installation team) set up one additional appointment and must have apologized 5 times as he was doing so. I pleaded with him to stop as (ANOTHER Life Lesson) every contractor proves his worth through the way they correct any problems that occur in a project! (Hang on for the Rest of the Story on this one!!!) 4) Upon their return with a perfectly cut enormous piece of glass, Brady offered to install all of the new plumbing fixtures we had purchased for the Master Bathroom. Time is not my friend, and I was SO impressed with the final product, the work ethic, and the kind spirit in which it had all been done - I of course hired him on the spot to do the installation along with setting up another job regarding a Dual Pane Low-E window that needed replacing. (Bell Glass and Mirror does it all.) 5) Back to the plumbing fixtures and the most amazing end of this story and beginning of a new business relationship: Brady and his assistant needed to run out and get a special tool for the fixture installation, and after immediately returning spent almost 2 hours in finishing up. Upon my request for the final payment, Brady refused to allow me to pay for the: Two Man, One Truck, Two Hours of additional work they had just done for us?!?!?! He was apparently still so troubled about the need of having to return a second time to finish our first job, that somehow in this extraordinary young man's mind felt the need to make it up to us?!?! As noted at the beginning of this review, my wife and I are new to the state of Texas so perhaps this is just the way y'all do business here. (See that - I'm already learning the language.) I am 68-years old and my gut tells me there is nothing "ordinary" about the family owned Bell Glass and Mirror or the behavior of Lacy and Brad (husband and wife) and the way they run their company and love their clients. Let me save you the need to get multiple bids on any of the glass/mirror related needs. Call Lacy - and get ready for the most enjoyable, unusual home improvement of your life. My wife and I are still marveling over ours and we thank Bell Glass and Mirror for the amazing Texas welcome they have given us. P.S. Last thing. Their pricing beat the only other bid I received by $300 and is also the reason we love supporting the smaller "mom and pop" type businesses!

    New frameless glass enclosure

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    7 months ago

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    First Choice Window Solutions

    First Choice Window Solutions

    5.0
    (2 reviews)

    My husband and I are very happy with our new windows! I'll be honest, I was a bit hesitant to meet…read morewith First Choice due to lack of reviews and since the business appeared to be newer. However, after our first meeting to discuss the windows and a quote was provided a lot of the skepticism went away. Our concerns were even addressed by the owner Jonathan, by a personal phone call. We could tell both the salesman Ruston as well as the owner were genuine. That meant a lot after many other companies came out to meet and provide quotes. First Choice was able to provide a reasonable, affordable option for better quality windows. They were less costly than so many window companies but able to provide the benefits in windows we were looking for in a great quality. Changing over from aluminum windows to vinyl windows we had concerns about some of the changes in thickness, but the team did a great job and properly installing without them impacting the look, inside or out. They look so much better than before and we love the different options in grid choices! The install team worked well as a team and did a phenomenal job, cleaning up well before they left. We are incredibly thankful we decided to use First Choice and definitely will recommend them to anyone and everyone!

    First off, I don't usually write reviews for home improvement stuff, I like to use this site just…read morefor restaurant reviews. I have just had a great experience with these guys that I had to let everyone know. I was looking to have a few windows replaced and I started shopping around. I call all the usual suspects, renewal by Anderson, Pella and few others. What made me choose First Choice? They were 50% less than the other guys and they are a local family owned business. I would rather support a local business than a big corporation. Like I try to do when I review restaurants. Give these guys a chance, they might surprise you, they did me.

    Texas Made Windows and More

    Texas Made Windows and More

    4.0
    (29 reviews)

    Do not be fooled. This man and company make promises and use contracts they have no intention of…read morekeeping. They cheated me out of $12,000.00. Promised a return of my money and then came up with an amended contract guaranteeing a return of my money. They did not return one cent and have completely ghosted me. BEWARE!!! Please read reviews carefully. I am not the only one that Jerry Dixon has cheated.

    Following house visits/sales pitches from three companies, we chose Texas Made Windows and More to…read morereplace the 40+ windows in our home. They were not the most nor least expensive options, but wowed us with their customer service, industry knowledge and written warranty policy. They also came highly recommended by neighbors and online reviews alike. During installation the crew noted malfunctions with four of the windows received and installed. We had three subsequent house visits/window inspections from Jerry, his son & a regional representative (of note, these took MONTHS and repeated calls to execute). During these inspections various issues with installation were noted and recorded to include missing plugs, chips in windowsills from install, gaps in surrounding window material, and windows screens that don't cover the entire window opening as ordered/designed. Additionally, one large picture window has a very noticeable defect in the middle (as explained by the regional representative it is a blob of glue from the manufacturing process). Despite multiple post-installation inspections, accompanied by written and verbal confirmation of defects with intent to replace or repair, like other reviewers we too have been met with silence from Texas Made Windows and More. Phone calls are not answered and voicemails are not returned. This was a significant expense. Texas Made Windows and More, through their continued silence, has made it clear the defects and promised corrections (despite being provided in writing) will never occur. We do not recommend using Texas Made Windows and More for window replacement services.

    First Place Windows

    First Place Windows

    4.6
    (34 reviews)

    Shock and Awe! We have been in our home for over 17 years…read moreand had been noticing air and heat and noise coming through our two largest windows in our home. We are quite a ways from 1604 yet we could hear the traffic pretty well. Day and night! So we started the process of shopping around for replacement windows last year and interviewed many vendors. we were quoted and listened to many sales people about their products and installations. We narrowed it down to three vendors and brought the sales people back in for a final presentation and quote. Larry Bindel, the owner of First Place Windows, was not only the most thorough but he was also the nicest guy we talked with and he delivered a professional quote. His price was not the lowest but my wife and I liked him and his delivery and we spoke w a few of his customers. We believed and had it proven that Larry really loves his customers and does right by them. Our windows came in when he said they would and the windows were installed from 1:30-6:30 the afternoon we set up. His installers, 2 guys, worked in the heat and did a great job. They laid plastic over everything nearby before they started and then cut the two large windows out and replaced the old with the new. They caulked around the new windows and cleaned up the mess and left. Larry and his son were there also to oversee the job being done. The new windows let no heat in and we cannot even hear our water fountain against the window. The difference is incredible! Silence is golden. Lol. Plus the windows that Larry installs have a much lower bottom window than the other windows we looked at. We liked this because u can see much more. I believe like 85% more. The other windows seemed to be more 60/40 where u could not see as much. Anyway, we loved Larry and his team, the windows, the service and clean installation and very quite and professional manner. Thnx Larry

    Our whole experience with First Place Windows was great. We were presented with the different…read morewindow options and were kept informed of the timeline. The day of the installation was terrific, efficiently done and fast. I believe the price was more than competitive.

    Circle Five Screens

    Circle Five Screens

    5.0
    (4 reviews)

    This review is to inform all readers of the outstanding work performed by Joe's crew Jose and Chris…read moreat Circle Five Screens. The crew came promptly to start and complete the work. The workers removed all screens and had all 23 screens, and 2 double pane windows replaced. I was amazed of the quality work performed with detail and craftmanship of their work with no hidden fees. Circle Five Screens was outstanding from start to completion. The site was left clean with no debris. The hard work done by the crew, is surrounded by qualified personnel to represent the organization in its entirely. Starting this effort begins with, Mr. Joe who I initiated a phone conversation with to repair all the screens and 2 windows after the hailstorm. He answered all questions and truly represents and echoes the proficiency of the company's high-quality standards. Mr. Joe (Circle Five Screens) was very professional and processed the repair of the window and the screens as well quickly scheduled a delivery and installation of material that arrived on time with no issues. Synopsis: Circle Five Screens is a dependable company who stands by their product and craftmanship and who you can trust to do the repairs of your homes or business window. The company is surrounded by experienced and professional personnel who will complete the work from start to end with high quality standards. I highly recommend Mr. Joe (Circle Five Screens Company) and his crew Joe and Chris to do the repairs of any window repair. I will call upon Circle Five Screens again when needed.

    I am so happy with the job they did. I called them out for a bid to replace all the screens on my…read morehouse. Joe was able to come out the same day, I was so impressed with his professionalism and the price, I had him take the screens. He had them back on my home within the week. This is a small company that treats their customers right. When it comes time to replace my windows I will definitely call them first.

    Bell Glass and Mirror - doorsales - Updated August 2026

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