I cannot express enough appreciation for Dr. Jarvis and her team at Bell Rock Veterinary. They take such amazing care of my baby girl *and me honestly* given the challenges we are facing having a senior dog. I've never had a senior dog nor experienced any of the heart wrenching things that come with that and EVERYONE at the clinic is so patient with me and all my nagging, annoying questions. I feel so supported and cared for with every turn of the page we are experiencing and I could not be more grateful. I would absolutely recommend Dr. Jarvis to anyone looking for veterinary services. read more

WOW, I tried to make an appointment for my cat who is losing weight, vomiting and limping, I took her to another vet but didn't like them, so I tried to go to BELL ROCK VET and an EXTREMELY RUDE WOMAN on the phone flatly tells me "We don't do second opinions". What? So, no one is allowed to go to this vet if they have previously seen another vet? Then she tells me to go to some guy in Phoenix who does do "second opinions". Excuse me, GO TO PHOENIX?? So I'm supposed to drive FOUR HOURS round trip to a filthy CITY because my cat was seen at another vet???? She treated me like I was the last thing she wanted to deal with and like the last thing they want is new clients. I used to go there years ago, but something changed. They are rude, unhelpful, condescending, ridiculous, and they'll just leave you baffled. As far as I'm concerned they can go to hell. DO NOT trust this terrible business. read more

It was gridlock traffic in Sedona on my appt. day, so I called them and offered to pay for the Appt. with credit card. They would not accept my payment BUT put me on a Permanent 'Pre-Payment required List'. Now I have to pay, prior to scheduling an appointment even though I argued to pay for the missed one. I just don't understand people anymore. read more

My dog was bitten by a snake. I called at 9:00 the following morning and made an appointment for later in the day to have him checked out. As the morning progressed, he improved. At 12:30 I called to cancel the appointment and was told that from now on, I would be required to leave a deposit for any future appointments. When asked why, the sing-song girl said it is because I canceled within 24 hours of the appointment. Tell me how this makes sense? I didn't know a snake was going to bite my dog. What is this a solution to? Good luck Doc! You've lost me. read more

Unfortunately, I will not be bringing Muffy back to Bell Rock Veterinary Clinic because Muffy has died. Your receptionist on duty from June 6th through 9th would not let me talk to the doctor when I pleaded with her to let me request antibiotics for Muffy's UTI. Muffy had spent a couple of days in Boarding and was stressed out from holding her urine and being in a new environment. Your receptionist insisted that I bring her in, nonetheless, quoting "policy". At the time I was suffering from Covid and a respiratory virus that made me very sick, very contageous, and prevented me from bringing Muffy in to be examined. I live alone and could find no one else to could bring her in for me. The Bell Rock veterinarian, herself, is very nice and was very familiar with my dog. She was well aware of Muffy's stress problem and had prescribed antibiotics for a UTI for her before. A simple call to the CVS Pharmacy in Sedona would have cleared up Muffy's UTI within a few days. Instead, my dog was allowed to suffer and grow increasingly worse over the next week, all because of your receptionist's stubborn lack of empathy. Within a few days, Muffy's little body shut down, and ultimately she died of infection. I strongly recommend that you check into who was on duty and taking calls in early June. Whoever SHE was, not only did she prevent me from talking to the doctor, but she was rude and dismissive. I would never recommend Bell Rock Clinic as long as that person is still working there. Also, I realize that this message might not even get to the doctor. I will be posting it elsewhere. read more

I was recently passing through Oak Creek for a few days on an extended road trip, and one of my two Jack Russell's developed severe mouth pain and swelling to the point where I had to seek help. Bell Rock Vet Clinic was the closest so I called and got an appointment right away. Heather the tech was really awesome and caring, and Dr. Jarvis was equally caring and sensitive to my Joey. She quickly diagnosed what the problem was, prescribed some meds and we were on our way. Within 24 hours Joey was back to normal. What really impressed me was the phone call I received the next day from the Clinic asking how Joey was doing. They offered to call in additional meds if I needed them while on our trip. I can't praise Dr. Jarvis, Heather, and the whole staff enough, they were simply amazing and if I lived in Oak Creek, they would be my full-time vet.. read more

Bell Rock Veterinary Clinic - Joey - Veterinarians Near Me - Sedona, Arizona

It was not spiritual. It was not sacred. It was not soulful. It was not bittersweet. It was not Sedona-y. It was a traumatic ending with my cat trying to hide from the vet tech by running under the sofa and then trying to get away from the vet before I could get Leo situated underneath his blanket atop my chest for euthanasia. The event was very painful for him and he died with his claws still puncturing my t-shirt from when he tried to gain traction in order to run away from Jarvis holding a giant needle. It was clinical. It was rushed. It was cold. DO NOT EUTHANIZE YOUR LOVED ONE AT THIS CLINIC. The euthanasia room--if you can even label it that--is cramped with impractical furnishings and is very noisy. It is located at their check-out window and literally adjacent to their exit. I heard a woman talking about her dog to the receptionist with the dog on a leash, sniffing the door where Leo and I were supposed to be saying our goodbyes. Jarvis was professional and polite, but she was not kind or loving. When I took Leo to see her for our very first visit, I literally said, "We moved up here in October. It's been a very hard move for us. I am hoping it's just worms, arthritis, and depression." After her exam, she said, He's not even letting me touch it. He's got a tumor. Let's go look at it in the back. From the moment she said "tumor" in the exam room, I went into shock. I was on autopilot. I was hearing but I was not listening. I was not digesting the information. I followed her where she and her tech put Leo in the cradle. After a quick shave she used the ultrasound wand on his torso to show me the "huge" tumor in his abdomen, swollen lymph nodes, and suspicious tissue running through his intestines. Back in the exam room, she said she figured it was lymphoma, cancerous tumor, and intestinal cancer. She said it was aggressive. She said she could do 3 things: refer me to a specialist, offer palliative care, or euthanize. Given that he showed pain during the exam, I panicked. Without any counseling or guidance, I made the "wrong" decision to euthanize him so quickly. I returned later that same day having had just a 45 min break at home between commutes. I doubled panicked the next morning when I realized that I had killed my cat too soon. My relationship with Leo ended traumatically for the both of us on the heels of a sad chapter in our life together. I wanted our relationship to end on a high note, not a low one. And this could have been prevented if Jarvis had cared. Veterinarians have 2 patients: fur-parent & fur-child Had she offered any GUIDANCE or INPUT about decision making or a timetable, the outcome would indeed have been different because I would have chosen differently. I was on autopilot, in shock; Jarvis was not. Jarvis offered her medical diagnoses and had her vet tech hand me a fee schedule for potential services. Not once did Jarvis say, "I am so very sorry but I don't think it's as simple as worms, arthritis, and depression..." She never offered, "If I were in your shoes...If Leo were my baby...It's NOT a good time. You're in shock. You need to ease into this decision before you literally make a life or death decision...You need to feel 110% committed....Let's give Leo pain meds, steroids, and an I.V. before you take him home...let my vet tech give you a tour of the euthanasia room...here's a list of vets who provide home euthanasia services...call us when you feel ready...and let us know how we can help you make arrangements. I am so sorry for the situation. You're in a tough spot right now...I think you need to do what's right for the both of you at the right time, and today is not the right time. Get some counseling and talk to friends and family. Do some research online. If you're open to it, contact psychics, animal psychics, and healers in the area. We're in Sedona afterall. Are you OK to drive? Do you need a ride?" Nothing. The first I heard about The 5 Stages of Grief or a counseling service hotline was 8 days later in a handout that the pet cremation service included in the gift bag that held Leo's ashes. It never occurred to me to conduct any Rituals of Grief/Death prior to or just after the euthanasia. DON'T MAKE THE SAME MISTAKE I DID. If I had the opportunity to do it over, I would have asked for the above: pain pill, steroid injection, I.V. Then I would have taken him home and logically and rationally thought about finances, time, Leo's behavior, and his growing medical symptoms. I would have conducted online research and reached out to friends and family. I would have contacted healers and psychics. I would have gotten a 2nd opinion and gone to the specialist. Finally, I would have done a home euthanasia so I could help Leo ease peacefully into the afterlife. If you read her comments to this post, you can see for yourself she doesn't know the difference between a "pet" and a Fur Baby. IMO she's robotic & practicing in the wrong community. read more

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I came in with smaller requests and from out of state, I was treated like a long term client. Awesome clinic!!! It's too bad they aren't in my town. What stood out the most was the time spent with my 1year old puppy. She can be very timid in new situations and Rachelle took as much time as was needed to make my puppy comfortable and relaxed. This was huge! I was transparent that I'm not local so the fact that the time and care was taken even though I'm not frequently in the area meant so much! I called back a second time to get help with sourcing some preventative medication and they didn't hesitate to help. I have a friend that has had to use their emergency services and they came in at 4AM on a weekend!!! read more

My dog Peanut started having a bad time eating and was not himself. I had called another vet in Cornville who gave me an appointment 3 days out and refused to take me the day I had my appointment - saying I had not made the appointment. I called Bell Rock Vet who got me in the next morning. Dr Jarvis and her staff were beyond caring and compassionate to me. I wound up loosing Peanut that day but I certainly found the veterinary clinic I will be going to from now on. read more

When my vet at Sedona animal clinic just up and left without a word of warning I was hard pressed to find another Vet. I live in Cottonwood so I called every vet clinic in my area and not one would accept any more patients. I called Bell Rock Veterinary Clinic expecting the same response but to my surprise they set me up with an appointment the next week. I took my dog in and met Dr. Jarvis and was very impressed with her. Thank you Dr. Jarvis for caring about my little dog. I know you are just as busy as all those others and yet you did not refuse us. read more

Great care for our kitties And our dogs, always available with a reasonable wait. Happy we found them read more

A heads up that this vet does not do emergency visits. Twice I called as my cat was bleeding around her eye, and they basically laughed and said I needed to wait to be seen for 2 weeks. I asked if they did emergency visits, and they did answer that they did not, but I was stunned as what Vet doesn't leave openings for something outside of an animal needing to be put down. I wish they had let me know this from the get-go, I switched to The Village Vet down the street, who did see my cat immediately even though we were not a regular patient and they were wonderful with him. I am adding my response here to Rachelle's writing me as I can't find another way to respond to what she wrote. This happened with our cat a few months ago, not today, Ive been so upset over what happened I didn't write the review until now. Your receptionist absolutely would not budge on seeing our cat for at least two weeks, I was stunned and told her very clearly that my cat's eye was bleeding and this did not deter her in the least. Rachelle, this happened not once, but twice with your office over a two-month period. read more

Bell Rock Veterinary Clinic Laura Cracchiolo 1 review a day ago NEW A few weeks ago my beloved, 20 year old dog, Zuessy-bear took a sudden turn for the worse around 6pm. Doc Jarvis had left already for the day so I had to keep him comfortable on my own through the night. It was so horrible, he plummeted downhill so fast that by 4am I was dilerious and emotionally damaged beyond words. I called Dr Jarvis and left a message on her voice-mail at 4am, crying and saying that I'd be waiting in the parking lot with him by 7 am. She got my voice-mail from home and arrived early to find me in the parking lot with my dying dog. She swiftly brought him to the rainbow Bridge and out of pain the second she unlocked the door and let us in. She said she had gotten my message so arrived early just for us. It was one of the most traumatic and horrible experiences of my life but Dr. Jarvis was there to save my sweet Zuess from one more second of suffering. There is no better doctor in this area. You will never regret maybe paying a few pennies more for her incredible love, expertise and accommodation. She is the kindest, best, most loving vet I have ever encountered. If you love your baby, well, so does she! You won't find better anywhere ever! read more

Just a shout out for the team at Red Rock Veterinary Clinic!! ...wonderful people! My Pomeranian turns into a demon, when he is being examined...not kidding! Lol...they do a wonderful job of getting things done and gently handling him. They take care of all my little pets! Thanks guys! read more

Bell Rock Veterinary Clinic - Marcel, the angel.... - Veterinarians Near Me - Sedona, Arizona

When vets in my area cannot get to the bottom of what is going on with my best friend who just happens to be furry, I drive the 4 1/2 hours across the state to see Dr. Jarvis. She always gets to the bottom of what is actually going on...usually quite quickly. Dr Jarvis is the best to be found in her profession and she genuinely loves animals. You cannot find better! read more

If ever there was a place where you could take your pet for excellent care and be met by a staff with true friendliness and compassion, this is it. Bell Rock Veterinary Clinic has been so very generous and kind to me and my cat Simba over the past 4 years. They helped me manage his diabetes, board him when I had to be out of town, prepare his travel documents for travel abroad and everything in between. Most recently when it became clear his time here had come to an end, they supported me with grace, respect, and sincerity; and the card I received after his passing with notes from the staff, to say it was extremely touching would be an understatement. My deepest gratitude to the team. read more

Dr. Jarvis + team are THE BEST!!! I was visiting family and made TWO visits in ONE week (both very short notice and one at 3AM). Dr. Jarvis was so responsive, sweet, and thorough. I so appreciate her calm demeanor as a paranoid dog mom :) She even followed up to see how my pup was doing. Couldn't recommend enough!! THANK YOU DR. JARVIS!! - Courtney + Bernie read more

My dog fell while hiking and broke her wrist. My wife brought her to Bell Rock Clinic.. They took great care of our Bella. Got her in right away and splinted her leg. Great service. Highly recommend. read more

Bell Rock Veterinary Clinic - Veterinarians Near Me - Sedona, Arizona

We were in Sedona recently with our 6 year old Vizsla who wasn't feeling well with lethargy and digestive issues. Fortunately we were seen the same day we hoped for an appointment. The care, diligence, professionalism and personal touch were excellent. I can honestly say that if we lived in the community permanently, this would be the place we would take our pets. Thanks read more

I would never bring my babies here again I'm not going to get into the specifics of my story. It's too personal and I'm still not over it. Long story short; I blame the death of my pet on the woman who runs this place. Had she followed standard protocol (something I now understand) she would have detected what was happening to my baby. Don't misunderstand me, this vet didn't cause the death of my pet which happened about two days after I came here UNDER HER SUPERVISION but her nonchalance about what was happening absolutely contributed to it. By the time I found a good and caring vet in Flagstaff urgent hospital, despite doing all they could do to reverse my pets decline, including resuscitation after her heart gave out, it was to too late and she had to be euthanized. If someone wants particulate I will msg you in private. To the business: do NOT try to respond to this with some "we are sorry you blah blah blah" trust me , you don't want me to get into specifics and you WILL end up looking even worse. If you live in Sedona: I now go to Oak Creek Small Animal. They are expensive but I like my animals to stay alive so.... Theres another place close by that a few neighbors have told me about and I can get that name if you msg me. read more

Went to Bell Rock Veterinary Clinic this week. Well worth the drive from Cottonwood. Excellent Care. Transferring all 3 dogs now. Thank you read more

One of the worst experiences with a veterinarian office in my 50 years of owning pets. Dr. Jarvis' cavalier attitude and outright lies caused needless suffering of two innocents. Will never forgive her or EVER bring an animal to her for care again. If I could rate zero stars, or negative stars, I would. read more

HUGE THANK YOU to Dr Jarvis and her wonderful staff at Bell Rock Veterinary in Sedona!!!! Last week I took Pirate to her (from Chandler). Dr J asked several questions then warned me she'd be making Pirate cough as she felt Pirate's neck. Within just a few minutes Dr J gave answers that two local vets and several visits over the last year hadn't provided. After a week of meds my girl is doing much better, and we have a plan/path forward to give my senior girl the best life possible in her remaining years. Dr J has my undying gratitude! read more

Winnie had her 2nd visit for vaccines with Dr. Jarvis. Winnie is still very timid and weary of people due to her horrific past (hoarding/inbreeding) and has crippled hind legs (aka twisty legs). Tim the vet tech is very gentle with her, she didn't run away or bite and scratch like she usually does. I always receive great service and love that they ask a lot of questions. I have gone to two other vets that are 5 minutes from my house and will not return because of the lack of questions and time they spend with me and my animals. You can't possible diagnose or treat an animal in 2 minutes and not even ask what food they eat, are they indoor/outdoor, etc. So I happily drive 17 miles (35 minutes) to go to Bell Rock. My first appointment had to be rescheduled because I could not catch Winnie and get her in the carrier and Holly happily understood and rescheduled me. I also had to call before our 2nd attempt and asked if I could not get her if I could bring my other cat for shots and they said yes. This is the type of understanding pet owners need, not "well it's not my problem you can't control your cat and we're charging you a $25 no show fee." I am very happy here and Dr. Jarvis and her staff hopefully will never move away and leave the area! read more

Bell Rock Veterinary Clinic - Winnie - Veterinarians Near Me - Sedona, Arizona

Dr. Jarvis and her staff have cared for our cats for years. Dr. Jarvis is up to date on all current treatments and gives thorough exams. The staff members are punctual and know what they're doing. The online booking option makes it easy to make appointments. Highly recommended! read more

We're visiting from out of state and my senior chihuahua had a pancreatitis flare up. Dr. Jarvis squeezed me in for a same day and they were so kind, compassionate and helpful getting my chihuahua comfortable. She recommended a plan of action without selling me down the river on all sorts of blood work and testing. Dr. Jarvis and her whole staff were so wonderful. I went in sobbing, thinking I was going to have to put my dog down, but I'm hopeful he has more time and is comfortable for the time being. The prices were very reasonable and I'm so happy with our entire experience. read more

My two dogs and I feel very well taken care of at the Bell Rock Veterinary Clinic. Dr Jarvis and her staff are caring, fun, and very attentive. I am so glad I found them. I've tried a number of vets in Sedona, though I am sure some are very good, this office is the place that we feel heard, seen, and loved. read more

Bell Rock Veterinary Clinic - Rudy & Gigi love it! - Veterinarians Near Me - Sedona, Arizona

Dr. Jarvis and her staff go above and beyond every time we visit. We so appreciate all of them!

I've lived in VOC for 28 years and have been through a few local Vets. Bell Rock Veterinary Clinic is by far the best for taking the time for my pets, being thorough with their care, offering the best solutions, developing a relationship, making my pets feel comfortable, and being reasonable with their prices. I really appreciate what this clinic brings to my community. read more

Dr. Jarvis and her team provide extraordinary care for all of the animals who are fortunate enough to call her their vet. She goes above and beyond in compassion and service. Does not rush, gives every client her time and full attention. She is especially knowledgable and skilled at identifying issues other vets may have missed. Additionally, she uses integrative medicine and does not push drugs or surgery when unnecessary. She is also extremely active in charity work for animals in need. She is a blessing to the Sedona/VOC area! read more

Bell Rock Veterinary Clinic - All Fur Love Pet Spa of Sedona, LLC Located inside the amazing Bell Rock Veterinary Clinic in the VOC! - Veterinarians Near Me - Sedona, Arizona

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Dr. Jarvis and her staff are very caring and thorough. I asked Dr. Jarvis a direct question and she answered truthfully which saved me money. She's always been wonderful with my cat and is up-to-date on what is required when moving an animal to Hawaii with all of their requirements. She even looked it up since changes can be made without notice and offered to print out the info for me. I highly recommend her services! read more

Dr. Jarvis and her staff are a godsend! I visit Sedona every year for at least a month. This year it was closer to three. And my new puppy started with symptoms of a blocked stomach and colon. Bloat basically. Of course this was New Year's Eve. The lovely girl gave me two options for emergency vets. I picked the wonderful people at Yavipavi emergency in Prescott. And after a very scary 12 hours and invasive surgery, he is fine. What I loved was Dr. Jarvis and her staff squeezed us in for a follow up and staple removal. I think they were like 5000 of them. She answered all my questions, I think they were like 5000 of them, gave me information I hadn't even thought to ask, and basically calmed me. Even though I'm there every year with my animals, everyone there treated me like a client that lives there year-round. And I didn't feel gouged. Everything was reasonable. Actually, better than reasonable. I cannot recommend them more. I would trust them with my animals implicitly. Thank you thank you thank you! Thank you!! read more

We needed a convenient place to take our rescue kitty that wasn't a far drive (what cat likes to travel?), that also had a team of people that would look after us as well as care about our new cat. We were able to make a convenient early-morning appointment for our exam and shots, and we had plenty of one-on-one time with the vet tech and Dr. Jarvis, too. The doctor has a very approachable demeanor, which put us at ease during the stressful time of determining if we had a healthy animal. Check-in and check-out was a breeze, and for that, we were truly grateful. Some background: Bell Rock Veterinary Clinic was recently purchased by Rachelle Jarvis. Dr. Jarvis is a Phoenix transplant, and she's known around the Northern Arizona area (and went to school with Dr. Monica Mongini of Verde Valley Roaming Vet), so that's a plus. We found out about her from announcements or ads in the local Kudos, Red Rock News, and Valley View newspapers stating she had taken over the business at the beginning of 2016. We'd been in the clinic before her acquisition, and we're glad she made the decision to take over. It's nice to have a vet that's accessible to locals and visitors alike, and this clinic is a great representation of local ownership with tourist-friendly hours and location. If you're traveling with your dog, or other favorite companion animal, and find yourself in need of a veterinarian while visiting Sedona (or more specifically, the Village of Oak Creek), give these folks a call. Pro's: Easy-access location, approachable staff, upgraded equipment, reasonable rates Con's: A long drive from Phoenix, if you're a previous patient/owner! Bottom line: Down-to-earth veterinary care for your beloved pets, and horses, too. read more

I can't even express my gratitude for Dr. Jarvis and the whole staff and how they took care of my babies. Dr. Jarvis did the soft palate and stenotic nares for my French bull dog and when I came to pick her up her little nose looked so good you can't even see the stitches and there was no bleeding whatsoever. A week later I had to bring my 4 month old German shepard in at the end of the day on a Friday for what I thought was an early heat cycle but ended up to be Pyometra, Dr. Jarvis and staff stayed late to perform the surgery to remove the infection for my baby just to make sure she is going to be alright. I mean talk about love and compassion! I am forever grateful! read more

Dr Jarvis and her staff were so wonderful with Helping me through cancer surgery on my dachshund Bella. Dr. Jarvis is an excellent surgeon. I have also taken my pet birds to her for care. This is a great place to bring all your pets! read more

I first went there when I was staying in the Cottonwood-Sedona area for my dog. They were very good. A few weeks later my cat very, very suddenly got very ill and they got me in almost immediately. They worked on my cat and did everything they could with the equipment they had. X-rays, blood work, oxygen, pain medication and monitored my cat constantly. Not having an ultrasound machine and my cat's symptoms being inconsistent, they couldn't make a definitive diagnosis but indicated that my cat wouldn't survive exploratory surgery. They tried their best to stabilize my cat so I could drive him down to Phoenix to a full service emergency facility, but just as we were preparing the cat for transport he started to fail. Besides being thorough and professional as could be, they were also compassionate. While I was grief stricken at my cat's death, I was pleased at their efforts to save my cat. My doctor was so invested in the case that she stayed an hour after closing to perform an autopsy -- after getting my permission, of course -- and followed up with a phone call which I missed. So the next afternoon they made an appointment for me at no cost to come in and discuss the case with the doctor. It turns out that my cat had suffered from cardio myopathy, which had remained symptomless to me and all the vets who had examined my cat previously. The cat had thrown some blood clots which immediately caused the cat's gut to start dying from the loss of blood flow. What it came down to is that once my cat was stricken he was going to die and nothing anybody could do was going to change that. It was extremely painful to the cat until he was medicated and very painful to me after, but I remain grateful for the professional and compassion of the hospital staff. When I go back to the area next summer, I will bring my dog there -- and perhaps the new pet I plan to get -- for any necessary treatment. They have my deep appreciation. read more

Dr. Jarvis and her staff have been so wonderful. My little 4 month old Baby Zoe chewed on an electrical cord and for the first week it was very scary whether my Zoe would pull thru. Dr. Jarvis with her knowledge and immediate attention, Zoe is back being a playful puppy and has made a full recovery. Thank you Dr. Jarvis and your caring staff. I am so grateful for your knowledge and love you showed during such a critical time. read more

If you are in Sedona, have fur babies, and need a veterinarian, look no further than Bell Rock Vet! Dr. Jarvis and her staff are so caring and attentive. They always take plenty of time with you and your pups to make sure everyone is taken care of and all questions are answered. I couldn't ask for a better place to take my pups! read more

Dr. Jarvis helped me out with an emergency concerning my aging Shih Tzu on a late Friday afternoon when no other vet in the village would see me. I will be eternally grateful for her caring and her knowledge. read more

Dr. Rachelle Jarvis provided Koda, my canine companion, with a high level of patience. Koda is terrified of everyone!! Dr. Jarvis even calmed me down as I was uncertain of Koda's outcome. Of course, we pet parents can get overwhelmed with the smallest of medical issues. Her eye contact, gentle voice and patience were greatly appreciated. read more