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    Bell Rock Veterinary Clinic

    4.3 (48 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Bell Rock Veterinary Clinic

    Pet physical or wellness exam

    Pet vaccinations

    Bell Rock Veterinary Clinic Photos

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    Joey

    I was recently passing through Oak Creek for a few days on an extended road trip, and one of my two Jack Russell's developed severe mouth pain and swelling to the point where I had to seek help. Bell Rock Vet Clinic was the closest so I called and got an appointment right away. Heather the tech was really awesome and caring, and Dr. Jarvis was equally caring and sensitive to my Joey. She quickly diagnosed what the problem was, prescribed some meds and we were on our way. Within 24 hours Joey was back to normal. What really impressed me was the phone call I received the next day from the Clinic asking how Joey was doing. They offered to call in additional meds if I needed them while on our trip. I can't praise Dr. Jarvis, Heather, and the whole staff enough, they were simply amazing and if I lived in Oak Creek, they would be my full-time vet..

    Call this this number for counseling services re: the passing of your fur baby.
    A. Z.

    It was not spiritual. It was not sacred. It was not soulful. It was not bittersweet. It was not Sedona-y. It was a traumatic ending with my cat trying to hide from the vet tech by running under the sofa and then trying to get away from the vet before I could get Leo situated underneath his blanket atop my chest for euthanasia. The event was very painful for him and he died with his claws still puncturing my t-shirt from when he tried to gain traction in order to run away from Jarvis holding a giant needle. It was clinical. It was rushed. It was cold. DO NOT EUTHANIZE YOUR LOVED ONE AT THIS CLINIC. The euthanasia room--if you can even label it that--is cramped with impractical furnishings and is very noisy. It is located at their check-out window and literally adjacent to their exit. I heard a woman talking about her dog to the receptionist with the dog on a leash, sniffing the door where Leo and I were supposed to be saying our goodbyes. Jarvis was professional and polite, but she was not kind or loving. When I took Leo to see her for our very first visit, I literally said, "We moved up here in October. It's been a very hard move for us. I am hoping it's just worms, arthritis, and depression." After her exam, she said, He's not even letting me touch it. He's got a tumor. Let's go look at it in the back. From the moment she said "tumor" in the exam room, I went into shock. I was on autopilot. I was hearing but I was not listening. I was not digesting the information. I followed her where she and her tech put Leo in the cradle. After a quick shave she used the ultrasound wand on his torso to show me the "huge" tumor in his abdomen, swollen lymph nodes, and suspicious tissue running through his intestines. Back in the exam room, she said she figured it was lymphoma, cancerous tumor, and intestinal cancer. She said it was aggressive. She said she could do 3 things: refer me to a specialist, offer palliative care, or euthanize. Given that he showed pain during the exam, I panicked. Without any counseling or guidance, I made the "wrong" decision to euthanize him so quickly. I returned later that same day having had just a 45 min break at home between commutes. I doubled panicked the next morning when I realized that I had killed my cat too soon. My relationship with Leo ended traumatically for the both of us on the heels of a sad chapter in our life together. I wanted our relationship to end on a high note, not a low one. And this could have been prevented if Jarvis had cared. Veterinarians have 2 patients: fur-parent & fur-child Had she offered any GUIDANCE or INPUT about decision making or a timetable, the outcome would indeed have been different because I would have chosen differently. I was on autopilot, in shock; Jarvis was not. Jarvis offered her medical diagnoses and had her vet tech hand me a fee schedule for potential services. Not once did Jarvis say, "I am so very sorry but I don't think it's as simple as worms, arthritis, and depression..." She never offered, "If I were in your shoes...If Leo were my baby...It's NOT a good time. You're in shock. You need to ease into this decision before you literally make a life or death decision...You need to feel 110% committed....Let's give Leo pain meds, steroids, and an I.V. before you take him home...let my vet tech give you a tour of the euthanasia room...here's a list of vets who provide home euthanasia services...call us when you feel ready...and let us know how we can help you make arrangements. I am so sorry for the situation. You're in a tough spot right now...I think you need to do what's right for the both of you at the right time, and today is not the right time. Get some counseling and talk to friends and family. Do some research online. If you're open to it, contact psychics, animal psychics, and healers in the area. We're in Sedona afterall. Are you OK to drive? Do you need a ride?" Nothing. The first I heard about The 5 Stages of Grief or a counseling service hotline was 8 days later in a handout that the pet cremation service included in the gift bag that held Leo's ashes. It never occurred to me to conduct any Rituals of Grief/Death prior to or just after the euthanasia. DON'T MAKE THE SAME MISTAKE I DID. If I had the opportunity to do it over, I would have asked for the above: pain pill, steroid injection, I.V. Then I would have taken him home and logically and rationally thought about finances, time, Leo's behavior, and his growing medical symptoms. I would have conducted online research and reached out to friends and family. I would have contacted healers and psychics. I would have gotten a 2nd opinion and gone to the specialist. Finally, I would have done a home euthanasia so I could help Leo ease peacefully into the afterlife. If you read her comments to this post, you can see for yourself she doesn't know the difference between a "pet" and a Fur Baby. IMO she's robotic & practicing in the wrong community.

    Marcel, the angel....
    Sondra A.

    Just a shout out for the team at Red Rock Veterinary Clinic!! ...wonderful people! My Pomeranian turns into a demon, when he is being examined...not kidding! Lol...they do a wonderful job of getting things done and gently handling him. They take care of all my little pets! Thanks guys!

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    Thank you for your review, Sondra! We really appreciate it!

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    Thanks so much, Courtney! We can't wait to help you again.

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    Thanks! We appreciate the review and hope to see you soon!

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    7 years ago

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    Rachelle J.

    We appreciate you taking the time to leave this review, Rebecca!

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    7 years ago

    Dr. Jarvis and her staff go above and beyond every time we visit. We so appreciate all of them!

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    Rachelle J.

    Thank you Annette. Lucy is a special girl who we love seeing!

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    Thanks so much, Cady! We can't wait to help you again.

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    Page 1 of 2

    Ask the Community - Bell Rock Veterinary Clinic

    Review Highlights - Bell Rock Veterinary Clinic

    Jarvis squeezed me in for a same day and they were so kind, compassionate and helpful getting my chihuahua comfortable.

    Mentioned in 30 reviews

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    Veterinary Emergency And Specialty Center of Northern Arizona - Inaccurate hours on Google.

    Veterinary Emergency And Specialty Center of Northern Arizona

    (73 reviews)

    10/10 they saved my dogs life, the staff is absolutely amazing, the explained everything to us so…read morewell so there were no surprises, amazing communication! They were so good with my dog as well! Don't know what we would have done if it wasn't for them!

    Would not recommend unless your dog or cat is 5 minutes from dying and actually needs to be saved…read moreasap. We sat in the isolation area with our 11 week old puppy for 3 and a half hours when they had "2 pups in front of us". We went as scared first puppy owners worried because our dog wasn't eating or drinking water all day. Went for a parvo test and an exam for a total of 468 dollars, which an exam at another place is $85. The exam didn't seem to be of any use either because they still couldn't tell us what could even be wrong with even after a negative test for parvo the doctor still wanted to try and give us an estimate for an x ray, bloodwork, and meds all adding up to $1900. We got into the lobby there was not a single soul in there, almost like we got put on the back burner because we were in the isolation area. We went because he wouldn't chew food and the meds they gave us are pills he has to chew which he won't! And then they basically sent us on our way. They also were yelling at our dog, which we could hear from the lobby. Was very hesitant the entire day to bring him in to a vet or way until the next day and absolutely paid the price and time for it as we were there from 6:15 to almost 1 in the morning while they had a basically empty lobby. Zero good customer care the doctor couldn't even tell us what was wrong after a 500 dollar exam fee and then said he would suggest x rays and bloodwork which were the most expensive choices of the estimate. Complete scam I should've walked out hours sooner. Would highly not recommend. Also the med we got for him was a med he has just finished a day ago and it was a liquid form med but we received pill versions of it from there after our whole issue with our pup was he won't consume or drink anything. Save yourself the money and go somewhere else cause I know we will be from now on

    Bell Rock Veterinary Clinic - vet - Updated September 2026

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