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    Bella Boutique

    2.8 (83 reviews)
    Closed 12:00 pm - 6:00 PM
    Updated 2 months ago

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    Original listing for "Hermes" scarf Please see below review...proof that owner is dishonest...proof is in the photos. closed case.
    Margeaux F.

    ***BUYER BEWARE*** FAKE/KNOCK OFF ITEMS I purchased a Hermes scarf that the sales clerk assured by was authentic. She claimed that all items are professionally authenticated by a reputable source. Although I was hesitant to purchase because I have never seen Hermes make this particular scarf I purchased the item because the price was right and I was told that if I find that it isn't real my money will be refunded. The next week I took the scarf to the Hermes store at KOP. I was informed by the Hermes associate that the scarf was a knock off and that technically this should be reported to the proper authorities. I went back to Bella Boutique that evening and informed the associate who then had me discuss this with the owner. The owner said she would give me a store credit but would not refund my money. She wrote the refund on a piece of paper and said that if I lose the paper I would forfeit the refund. She said is good to purchase anything at the store at any time. I folded the paper and put in my wallet without even looking at the paper. I stopped in the other day to use my store credit. When I went to pay the associate told me the store credit was no longer valid as it had expired a few months ago. I told her I had no idea there was an expiration date and that I was told it was good at anytime. The owner came out and said technically the credit is expired but she would give me 50% of the credit but I had to use it today. So the owner knowingly sold me a knock off designer item. Refused to refund me for selling me an illegally made item. Then refused to honor store credit which she gave me for returning the fake item which she originally promised was authentic. Needless to say I will not be shopping at this store again. It is illegal to sell fake/knock off items. It is also very dishonest to promise authenticity when the item is not authentic. It is also not fair to the consumer to not refund them for an item that they were promised a refund for originally. Be careful when shopping at this store if you are interested in purchasing authentic designer merchandise. You may be purchasing a fake and the owner will lie about authentication and about their refund policy. Very dishonest store owner. Do not recommend shopping here. There are plenty of other reputable consignment shops in Philly such as Greene Street and ReMix on Main which actually do authentic items and guarantee their products.

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    12 years ago

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    1 year ago

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    3 years ago

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    Domonique S.

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    3 years ago

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    Domonique S.

    Thank you Joseph !

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    7 years ago

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    Domonique S.

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    8 years ago

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    Domonique S.

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    4 years ago

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    9 years ago

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    Domonique S.

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    5 years ago

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    7 years ago

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    6 years ago

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    Domonique S.

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    17 years ago

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    17 years ago

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    7 years ago

    Update: the owner did contact me to apologize and offered me a discount if I wanted to purchzse something else.

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    Domonique S.

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    12 years ago

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    15 years ago

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    8 years ago

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    8 years ago

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    19 years ago

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    8 years ago

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    7 years ago

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    Domonique S.

    Hope your girlfriend loved her bag :) thank you !

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    7 years ago

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    13 years ago

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    14 years ago

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    8 years ago

    Huge selection of designer goods for any price range! Turn on post notifications and you can see the stuff they get in every day!

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    10 years ago

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    8 years ago

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    9 years ago

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    18 years ago

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    Page 1 of 3

    Ask the Community - Bella Boutique

    Review Highlights - Bella Boutique

    Dom, the owner, has a huge collection - from minks, to lynx, to leopard, to rabbit...

    Mentioned in 2 reviews

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    Mia's of Philadelphia

    Mia's of Philadelphia

    2.8
    (26 reviews)
    1.3 mi
    $$$

    Omg I loved this place. The clothes were so cute, and she had a variety of sizes. Maria was so…read moresweet and helpful. She picked pieces that worked and let me know what didn't. She even tried to order something for me that she didn't have in stock. I will definitely be back!

    I bought both my junior and senior prom dresses at Mia's. She has an incredible selection of…read moredresses that you won't find anywhere else. If you want to stand out with a unique dress, you should definitely check out Maria's store. I don't know why I bothered shopping at other stores first! Also, Maria puts your dress style in a registry for your high school so she won't sell the same dress to two people going to the same prom. If you are a teenager, she prefers that an adult come into the store with you. This seems kind of annoying, but she's had problems in the past with girls trying things on and accidentally ripping the dresses with no way to pay for it. Some of her dresses are very expensive, but the two that I bought were around $300. Maria has a wide range of prices, and she is sometimes willing to negotiate. Maria really knows how the dresses are supposed to fit you. She'll help you put the dresses on and show you how they are supposed to be altered. She will usually schedule an alteration appointment with you. My junior year, however, one of her seamstresses quit with little notice and I had to get my dress altered somewhere else. The alterations can be pretty expensive, depending on the dress. For both proms, I took my dresses to my local tailor.

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    Nostalgia

    Nostalgia

    4.4
    (17 reviews)
    0.1 mi
    $$

    This review is based solely on customer service at this establishment. The wares are beautiful and…read morewell curated, and although pricey, they're great pieces. But I was appalled with how I was treated by one of the employees there. I had been chatting with one of the owners, I think- Ariel? She was sweet as could be and shared my enthusiasm over an amazing eggplant wool dress and coat from the fifties. She told me the price and after admiring it I decided to try it on. By this time, Ariel had stepped out and another female employee stepped in. I remarked to her that it was so beautiful and I'd like to try it on, to which she sneered, very obviously looked me up and down, and said, "well, it only really fits a size 2...". Not that it makes any difference what size I am, but I'm between a 4 and 6 and was appalled at her rudeness. I asked the waist measurement (it was definitely larger than a 2) and she didn't know. When I said I'd like to give it a try, she scoffed and said, "well, it's $250, so don't force it". Excuse me?! How dare she say something like that! I'm not a child who is unaware of the delicacy of vintage clothing, and am not disillusioned about my size- I did try it on and it all fit except for the bust, because the waist was very high up on the dress and I have a long torso. The girl asked if it fit, and I told her the bodice was too short, and she replied that the original owner was very short and petite. That's what she should've told me about the size-I'm tall, around 5'9", and it would be very obvious it wouldn't fit if it was tailored for a short woman. Instead she made it about weight with her tone and comments. She then tried to get me to try on the original clothing line, saying it goes well with an "hourglass" shape, but I was so furious and embarrassed that I left. No one should be commenting on anyone's size, no matter how veiled, and to assume I would damage the garment? Uncalled for, unacceptable, and just plain mean. It was not said out of concern for the dress- it was malicious and very ill intended. I also felt like she was insinuating I couldn't afford it, anyway. I'll not return to be treated to poorly, and that's a shame, because this shop has potential.

    I love it. Sweet selection of men's vintage, tons of interesting housewares and antiques, and a…read moresmall, tight selection of women's vintage. However the most exciting bit is the original Earl Salko lines of clothes by Ariel, who is always there at the sewing machine and helping people find something. I bought a dress here after admiring the simple lines and unfussy design of a dress in the window. I didn't have time to try it on, and when it didn't look just right (too shiny for daytime wear) I brought it back and Ariel exchanged it for a more work-appropriate dress, no problem. Everyone who works here is super sweet and goes out of their way to help you in a non-intrusive manner. Joyously recommended to fans of vintage and super-simple, locally made clothes.

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    Bella Boutique - vintage - Updated June 2026

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