Returns are exchange or store credit only. I purchased an item I decided to return the next day. I…read morewas told by the store owner she would be happy to give me store credit or I could exchange the item for another. I don't feel this is good business practice. I didn't see anything posted by the register.

A newer shop to Goshen! We checked it out during small shop Saturday and were pleasantly surprised…read moreto find that a place such as this now exists in Goshen. Reminds me a little bit of Jules Boutique, but they also cater to men's wear as well. Although the selection is smaller, plus sizes and mens wear is available here. They sell cute accessories such as CC beanies, jewelry, candles, etc. They're clothing is trendy and hip. I love it! Cute plaids and sweaters available for the winter. Prices are mid-range and service was very friendly.

I wouldn't say I'm a frequent shopper but I stop here every time I'm in town. I'm never…read moredisappointed. The owner is almost always there and she is pleasant and helpful but not over bearing. I love the clothing! Good quality. Only place around that I can find Bedstu and other good genuine leather. She has Magnolia Pearl too, and Lucky Brand, Free People, and KanCan jeans. I'd rather go here than the mall for sure!

OBSESSED! All kinds of unique clothes from boho to rock. I got an enviable selection of band tees…read moreand custom flannels. The best place to shop for concert outfits or anything cool. The owner and her dog were so kind too, definitely will be shopping here more

I've shopped at Clothes Mentor for MANY years now (at least 20), starting in MN and then moving…read morehere in 2018, they were just opening one in Goshen. It's my favorite of all the resale clothing chains because you know what you buy will be clean, well organized, in style and in great condition. Probably 2/3 of my closet is from Clothes Mentor. The downside of this is that prices are high, so don't think for a minute that you're going to a thrift store. You're not. If you know your brands, that really helps because they can only set the price so high. Some of the cheaper brands, you actually can find stuff on sale in the retail store - but not often. I love designer purses and there is absolutely no better place to get them. Nothing even close. As for SELLING at CM - yes, I've done that too. I just make sure I'm taking in stuff that I REALLY don't want any more because they don't give you much. I think it's a much better store for buying than selling.

This is a locally owned store and Stephanie and team do a phenomenal job in making resale feel like…read morea high end boutique. The amount of unique brand items inside this store is amazing. Their buyers are selective however as a shopper I do not need to dig. With their website you now can also shop online and get pickup or shipping. I watch their Facebook lives as things change fast enough that it helps to know new arrivals. Their very cool stuff sells quick!

This store is clean and offers nice used items which are in good condition. The problem I have is…read morethat it doesn't make sense to sell a used t-shirt from Old Navy or Forever 21 for $10. I can buy the shirt NEW for that price. I wish consignment stores understood that they need to price used items at a used price. The average price per shirt was between $12-$15, and this was for brands that anyone could buy at Kohls or Target. Jeans were priced around $25, again, these were not high-end denim brands.

From the time we walked in until we walked out I am not sure any of the workers said hello,…read morewelcome, goodbye, thanks for coming or thanked my sister when she purchased a shirt. The 2 girls working were arguing. The dressing room floor was very dirty. I will not go back.

They had a pretty good selection of prom dresses. My daughter had gone to the University Park Mall…read morethe week before and couldn't find anything. Apparently, we should've just stayed around home! My daughter got some nice, focused help from Olivia. She was very helpful with suggestions and we walked out with a great dress!

Daughter went today and got a prom dress and just wanted to say, everyone was very helpful,…read morefriendly and we had a wonderful experience. We will definitely be back!!!

This was our second visit to this area. They have made some changes to the shop area but, the shops…read moreare still filled with lots of gift ideas and local hand made things. The prices are for the most part reasonable and the quality is excellent. Great place to pick up gifts for the Grandchildren.

Basically the Das Duchman restaurant gift shop, Essenhaus Village Shops is a simulated village of…read morequant stores of decor, clothing, and items of country/Amish fare. The buildings were once barns and homestead housing of an old farm. They stand in a semi-circle which frames a makeshift courtyard hold art that relates to its original purpose. This configuration makes a natural connection between the shops, a traffic flow guiding visitors in the front of one shop and out the side where the next awaits. Out front was a horse and buggy. It was a large horse. I don't know whether this was part of the places decoration or an Amish visitor or employee. For the shopper that likes old-timey styles this place will be loved. Of most impressive are expensive but craftily handmade quilts sold in the last building. I am not into Amish country fashion, but the tour of these shops reveal its quality to me anyways. A nice place to visit.

Great place to shop for your family. Lots of items to select from. Mostly a young adult/teenager…read morefashion and accessories. They have really amazing deals and the staff is super friendly! Made shopping easier.

I found all kinds of things I didn't know I needed--and at unbelievably priced! No wait to check…read moreout! And NO self check outs! It definite plus for me!

If you want to shop somewhere that is completely disorganized and will treat certain customers good…read moreand treat other ones bad it's the store for you. I've never dealt with racism before but I dealt with it today. I watched a Hispanic couple before me return a pair of shoes that have obviously been worn. They look not good. Well they let them return them without even looking at them. Just scan the receipt then. The manager came over and took the money out of the door and gave it to him. But me they looked over the shoes with the fine too comb and then refuse to return them because they said the bottoms were dirty. I forgot to mention I called before I came because I live an hour away. I called to make sure that I can return them and I explained that my son wore them one day and they didn't fit him. They were hurting his feet so I called to make sure that I wouldn't get turned away if I drove an hour to return them and they said no problem. If I was Hispanic they wouldn't even have looked at them but since I wasn't it was a problem. What a horrible store. I won't stop until that manager is fired because it's not right to treat people like that.

The Goshen store has a real issue with having anyone to check out customers! They are lucky to have…read more1 person at the checkout with long lines! This morning the only person working was in Returns and there weren't any in the regular checkout. It's happening all of the time and it's frustrating to wait in long lines. Where is the manager??? That is the very reason that I won't go back to shop there any longer. I'm not the only one who feels that way. Get it together Kohl's.

Placed order online for store pickup which says will be ready in 2 hours. Placed order at 10 AM…read moreFriday. Wasn't ready for pickup until 1PM Saturday and then half of my order was sold out. I tried ordering 2 different items at 1:20 PM Saturday and it is now Sunday 12:45 PM and still not ready. If I had known ordering online would be this much of a pain I would have just gone in the store and picked the stuff up myself. It wouldn't be so bad if they gave a rain check for the items at the price they were when I ordered them, but nope. They just cancel the order and don't care. It's BS.