Compassionate Care Hospice lives up to its name. They…read moreprovided compassionate care to my dad his final two months. Every team member demonstrated this compassion; from the bathing aid (Ronnie), nurse and case worker (Anastasia), social worker (Sandie), Admissions Director (Gaza), to the Bereavement Coordinator (Nathan). Please forgive me for other team members that I didn't have the honor of meeting in person but I thank you as well. This team constantly updated me on my dad's condition and made sure I was well informed as to what to expect next. I don't know how the owner (Joey) accomplished such a feat of finding an entire team with compassion, but I am thankful that he did. We never had a need for supplies or equipment, and when a team member made a suggestion for different supplies or equipment it was immediately executed. Thank you Joey and your team for going above and beyond the "standard of care".

Update (April 2026)…read more Compassionate Care Hospice's response illustrates their unprofessionalism and willingness to provide dishonest information. Below are OFFICIAL findings directly from the FINAL report by the California Department of Public Health (Complaint Number 2641478), which indicated that Compassionate Care was being investigated based on multiple serious complaints within a short period of time -- yet it continues to misrepresent the findings by the Department of Public Health. If they spent as much time combating negative reviews by their customers and fabricating disinformation as they do on patient care, maybe they wouldn't have so many one-star reviews to begin with. "The initial plan of care, updated plans of care, initial assessment, comprehensive assessment, updated comprehensive assessments and clinical notes - This STANDARD is NOT MET as evidenced by: Based on record review and staff interviews, the hospice failed to ensure completion of clinical record to reflect the family member's concern regarding a change in the patient's condition. This failure created the potential for not having the patient's current condition to provide necessary care and services for the patients. " "Signed copies of the notice of patient rights in accordance with Section 418.52 and election statement in accordance with Section 418.24 - This STANDARD is NOT MET as evidenced by: Based on staff interview and record review, the hospice failed to ensure the written addendum showing diagnoses and non-covered items was completed with the actual date completed/provided to the patient/family member... This failure had the potential for not having an accurate information on the patient's clinical record." Read the above for yourself and see if you believe the official report found no deficiencies as asserted by Compassionate Care. There is a clear lack of ethics and humanity toward their patients. A simple phone call or email to the grieving family with an apology would have been a good start, and yet they are incapable of admitting their shortcomings and chose to fabricate results of the findings. I urge anyone considering Compassionate Care to contact the California Department of Public Health regarding the complaints and think hard about whether you would want this organization to care for your family member during their last moments.

More Care was very good for my Mom there very attentive, and kept my Mom comfortable and Happy, I…read moredefinitely would recommend them to anyone that needs care for there parent, my Father n law also was on More Care and they were Best! they treated him with so much care and respect. Thank You for everything you did for my Mom

This Hospice is the one Ibeould recommend. I wccidentley left a review for the wrong one. This…read morecompany is there for everything that youll need and the nurses and bath girls were always there to give my mom the care that was needed. Even showing up in middle of night when her breathing changed. This is the one you want to use.

My long time friend and former person I provided care at home for is very difficult to reach by…read morephone. Seaside terrace always makes an excuse why they can't get her to the phone. It makes me suspicious of something going on that they're hiding. Furthermore they are rude to me no matter how kindly I ask you my friend on the phone, they even hang up on me. I don't drive and transportation to the facility is expensive. But when I do make it over there believe me the director and I will have a talk like no other. It's ridiculous how hard it is to get some service here.

There are many places pike this. However, Seaside has out done all the others. The staff is very…read moreattentive, kind, polite, and helpful. I have personally watched them react in a very positive manner with those who require more attention than others. As for me, they have been exceptional in all of my needs. For this, I am grateful rooms are clean, well-kept, beds and lining very well chabged never missing a beat. I have been here for almost 5 years and plan on staying for as long as they will have me! Thank you, Seaside!

Tried to get service for my mom. They guaranteed communication would be better than her previous…read morehospice. Was told someone would call the next day. 3 days later nothing. Called back. Was told admitting nurse was out. Said they would get with me the next day. Nothing again. Called 2 days later and cancelled. They didn't seem to care. Can't recommend. Wasted a week of time where my mom could have had care.

They never came out to see my mom. And gave me the runaround. No communication for 2 week. So I…read morefound her a new one.

My father has been a client of Comfort Keepers HB since mid-2024. When it came time for him to move…read morehome after rehabbing at my house I knew that he would need general, non-medical in-home support. I had a good experience with another agency in my city but the caregiver they provided couldn't move to their OC location. I did a quick search and found Comfort Keepers. It's always nerve-wracking to choose an agency you aren't familiar with, knowing you will be stepping back and letting someone else support your loved one. Having a stranger in your house is something to get used to and not always an easy transition. From the first meet and greet with Karen and Chelsea I walked away feeling that they had a genuine concern for my father, and also my mother, who also would be in the home with him. My father has 7 day a week support and it's made such a difference in his health, wellbeing, and demeanor. He considers his "helpers" as family and hasn't had an odd fit yet. The staff is communicative when there's a sub or a change, and we're able to communicate scheduling updates easily via the phone or their website portal.

Words cannot express the gratitude I feel for CK and the support they provided my family. My…read moremother had ALS and became bedridden in her last 9 months of life. My sister, her primary care taker, needed help and CK provided several exceptional care takers which allowed us to keep her at home. Our mother was never very social and didn't have friends prior to getting sick. In the end she found a friend in one of her primary care takers. We really feel like we won the lottery with this company. We found out about them through ALS United Orange County.

I rarely leave negative reviews, but families deserve to know about our experience with Brookdale…read moreBrookhurst. A resident was administered 5 medications that were not prescribed to him or on his approved list. One of those medications was Oxycodone. The error was serious enough that 911 was called and he was transported to the hospital. Even after being released, he continued experiencing symptoms including drooping eyes, weakness, difficulty walking, and tingling in his legs. As upsetting as the medication error was, what happened afterward was even more shocking. When we attempted to get answers from the "Health & Wellness" Director Putri Tarigan, she displayed a complete lack of empathy and concern for the resident who had been harmed. Throughout the conversation, she was dismissive, rude, rolled her eyes, and appeared more irritated that questions were being asked than concerned about the well-being of the resident. Any family would expect compassion, accountability, and urgency in that situation. Instead, we were met with indifference. When asked who administered the medications and how such a serious error occurred, we were told that little information could be provided. There appeared to be no meaningful acknowledgment of the severity of the situation and no reassurance that steps were being taken to prevent this from happening to someone else. I left that meeting deeply disturbed by Putri Tarigan's conduct. Anyone working in senior care should demonstrate compassion, professionalism, and concern for resident safety. Unfortunately, that was not our experience, and she should NOT be working at any elderly care facility.

Received an invitation I could not resist. The pool contained gold fish and turtles swimming. How…read moresoothing to watch them! There were potted flowers and the whole place looked lovely. The meal was DELICIOUS with great choices. The omelet and strawberry ice cream tasted gourmet. There was even a bag of chocolate cookies at my place setting. YUM! This is the BEST senior living residence that I have been to. And, it felt like it could be "home." Thank You Brookdale for a very lovely visit!

Thank you all Staffs for great services with our community . Will definitely refer our service to…read moreothers

I've been wanting to write this note of gratitude note to the caring, dedicated 24/7 Care at Home…read moreteam for a while since my dad's passing. Without your professional & passionate army of doctors & nurses, I'd think it would've been a difficult time for us to navigate through this challenging period. Special shout out to your angels as you continue to go above & beyond to help those in need of your services. It's definitely a high recommendation from my family!

I'd like to share my heartfelt thanks to MaxCare for the way they cared for my mom in her final…read morefour weeks. They really made her the priority, and it felt like she had so many pillars of support from the multi-disciplinary team surrounding her. Phong, our nurse, took the time to walk us through what to expect and made sure we understood each part of the process. Tien was incredibly responsive in making sure medications and supplies arrived when we needed them. Bea, the social worker, was truly a lifeline--patient, compassionate, and always willing to go the extra mile, even advocating for us with the county when we hit roadblocks. They also paid attention to details and personalized services, including arranging for a priest to come and offer Catholic blessings. After my mom passed, they sent a beautiful orchid arrangement that is still blooming--a simple but meaningful reminder of their care.

My grandpa was being well taken care of by Maxcare Hospice during his final days…read more We can't express enough gratitude for the comfort and serenity Maxcare Hospice provided.

The nurses are very caring for my mom. Every time we called, they respond right away and check on…read moremy mom's condition. The medical doctor visited my mom and is very caring for our concern re: the progression of her disease. The chaplain and social worker all assisted our family to support us during our sad period. They assisted and guided with funeral planning and psychosocial issues. We are very happy with their care and services.

Stay away from this hospice. They're irresponsibility did not care about your love ones. Also…read moretheir doctors are not human doesn't care about you.

My father had Alzheimer's for 20 years. Last February 2022 he was getting weaker. In his last…read moremonths we enrolled him in a hospice and we found Dr Nguyen. She has been extremely helpful for our family. We were able to discuss with her all options how to take care of my father and whatever we need in helping my father feels at ease, live comfortably Dr Nguyen will find out a way to help us. For example, when my father was bed-rest 24/7, I wondered if there is a bed liner to help my father not to have rash on his back. I reached out to hospice and they replied that they don't have anything like that. I reached out to Dr Nguyen and in a few hours hospice called back and delivered an egg crate bed liner for my father. She took care of my father very well and had been very useful. Thanks to Dr Nguyen.

My wife became sick quite suddenly in early December 2021 with many unusual symptoms including an…read moreon-going fever. We began a search for home care medical help. We found a home care company operating in Orange County that worked with us throughout December. Unfortunately the quality of care was very poor. The most significant problem was there was not a single dedicated doctor to investigate my wife's symptoms. We constantly had different medical teams coming to the house and had to call the home office ourselves to get an explanation of test results and recommendations. After over a month, there was no progress in determining the cause and treatment of her sickness. The homecare company recommended we make an appointment with an internal specialist doctor. I tried but no doctor would make home visits and waiting time for an office visit would be weeks. After this just by accident I found Dr. Mai-Phuong Nguyen's phone number while looking on line. The on line description was that Dr. Nguyen had graduated with honors from USC with more than 26 years of experience in internal medicine. I was absolutely overwhelmed with what happened next. I didn't expect she would see us at home didn't expect that we would see her that day. On that phone call, Dr. Nguyen got right into a discussion of the symptoms my wife was experiencing. Even though it was all ready after noon time and she had other appointments, Dr. Nguyen wanted to see my wife that day due to concerns she had of my wife's symptoms. She came over and has been our doctor since then. Dr. Nguyen personally oversees my wife's health and is very focused on all her health problems. This is what you get if Dr. Nguyen is your doctor. She is the focal point of all health needs and connects you to other health groups like doctors, such as for physical therapy, and coordinates everything - prescriptions, medical equipment, home blood testing businesses. She doesn't just give a diagnosis and disappear. She is your doctor who is available throughout the week to help with all on-going health changes by phone, or txt. In addition to treating my wife's main health problem, she immediately responded to new problems my wife experienced with either a quick home visit, or by teleconference and would immediately call prescriptions in as needed. Dr. Nguyen is very good at connecting with her patient and learning what the patient likes and doesn't when it comes to her health needs - simple things like the size of the pill. She is truly compassionate and seeks to understand her patient as a person. She is a complete doctor for the complete person. The bottom line, my wife is recovering from the immune system problem and getting additional help with other issues that needed to be address. So if you are looking for a compassionate doctor like the doctors that practiced years ago when family doctors came to your house and knew you personally and you were not just another 15 minute patient, then I very much recommend making an appointment with Karuna Healthcare and Associates. David