My sister-in-law has been at the village for almost a year now. I am totally impressed by the care…read moreand diligence of all the staff. There is a care and respect for all the residents. Staff never act as if they are just punching a clock. A special shout out to Rosie in the memory care unit. Thank you all for all you do.

My friend is in Memory Care. Everyone is so nice and they take really good care of their patients.read more

Very Egregious Accounting Principals, "ESPECIALLY" for Military Families. If you or your loved…read moreones served in the Armed Forces, then PLEASE take them Elsewhere. When presented with the errors, they refused to amend them. Zero Accountability. Run

My mom was at ICC for the past 4 years and they have been nothing but kind and caring to her…read more Living quarters is clean and organized, meals are prepared in the kitchen by staff members, I can always smell the home cooking when arriving before lunch or dinner to visit my mom. You can tell they all take their jobs seriously and really care about the residents, I never worried about leaving my mom here, I knew she was in good hands. My mom passed away in December of 2024, the staff was helpful with the arrangements and comforting as well, we will always be forever grateful to the team at ICC, they are true everyday heroes that need more recognition for what they do.

My mom was well taken care of at Pacific Pines. This was where she passed at 95 1/2. She lived here…read morefor a year and a half

Nancy was so kind to my dad and so where the ladies that work for her . The house where the…read moreresidents stay is clean and the backyard is beautiful.

A lot can improve from this place .The quality of care definitely is one of them !!! My dad was…read morethere almost 3 years and recently had a bad fall due to neglect. He wheeled himself outside into the bushes fractured 4 ribs . It's a memory care the front door should be locked at all times but I never was . As far as the cleanliness this place was always filthy from the minute you walk in you can smell the old chemicals being used . This place didn't start off this way when administer Barbra was there. She ran this place with care and dignity to the patients!!! All that was gone the minute she left !!! My dad is blind and I asked numerous of times if he can be fed I was told that there wasn't enough staff . The patients are always wondering around bored , the living room has no tv for them to watch. Non of the me techs are licensed they only receive med passing training. The caregiver are nice but some are extremely rude . Administration does not communicate anything and the admin was always different no one was there long term DONOT put your family members there !!! The patients are very neglected

There's things I don't like about the facility and also things I do. Heather, the general manager,…read moremakes herself available, responds quickly and has proven to be open to a conversation about the facility, the staff, my mother in law, or anything needing discussion. If you approach her about the problem, she leans into the situation and does what she can to resolve.

This location is not closed. Doris and her staff are great…read morewith the residents entrusted in their care. Rooms are spacious and have private patios. Large common room area. Homemade, healthy cooking, not frozen or prepackaged food. Very happy in my choice. Her staff very friendly and accommodating. * Hospitals are close by , if emergency/ non-emergency medical aid is needed.*

If I could give more than five stars, I would give at least triple. I can't say enough about…read moreRosemont Villa. In my opinion, they are the Gold Standard in residential care homes. My childhood friend was a victim of the Eaton fire in Pasadena and had to be relocated to other assisted living facilities. Her alternative accommodation was a large institutional type of facility. She wasn't at all happy about the overall care and responsiveness, and wanted to be relocated elsewhere, preferably to her hometown of Riverside, CA. I explored several options for her checking with friends' recommendations and using my own experience with three family members. I found Rosemont Villa to be perfect placement situation for her. It is not a "nursing home institutional" model. It is a lovely warm, welcoming home environment, smaller and much more personal in nature. My friend has mobility issues but is still able to articulate and assess her level of care. She is very happy here. She is impressed that the care givers are so attentive to the different needs of their various patients/residents. I highly recommend Rosemont Villa for their loved ones. You can't go wrong.

My dad has been at Rosemont Villa for about nine years. He calls this his home and he considers…read morethe caregiving staff his family. He has mentioned this to me more than a few times. He feels safe here and well cared for. Feeling safe is so important. My dad feels the staff is kind and attentive to his needs. They have created a room just for him that is warm and inviting. He loves it.

Great care for my grandma who needed care around the clock…read more That they gave our loved one the utmost care and comfort that we could ever ask for. My father said "after visiting and responding to dozens of care facilities, as a professional firefighter, I would rate this one at the top". They have visiting hours every day, they provide food for their residents, help them bathe, get them dressed. Our loved ones could have their own room or share a room with another resident. They have the living room area where our loved ones can socialize. They had a lady over 100 years old in their care and she seemed very happy. All of the residents are friendly to the visitors that come. When my grandma was nearing the end of her life, her caregiver Matthew was so gentle and kind. He notified us every moment regarding her status and let us know that it was time to visit. If he didn't take the extra step, I may not have been able to say goodbye. She passed peacefully in their care. The actual facility is a house on a quiet little street. It's quaint and the residents in this home get to know each other and become friends.

I love how it's a family business how the owners come down to great you and show you the facility…read moreand answer any questions you might have

Absolutely the best staff and beautiful home. We brought our loved one to be taken care of, and…read moreeveryone was so great. The owner, Dorris, communicated with us throughout our experience. The home is beautiful, clean, and very inviting. I cannot express how grateful we are for this facility. Thank you for everything.