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    Bella’s Glass

    4.3 (30 reviews)
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    3 years ago

    Didn't respond to me any more after the first estimate appointment. I left 5 voicemails but never heard back

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    3 years ago

    Nice work. Went the extra mile to make sure job came out great. Fair price and prompt response.

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    3 years ago

    Ramon supplied and installed the glass for our shower on schedule and at a great price. Highly recommended.

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    Review Highlights - Bella’s Glass

    Ramon was friendly, knowledgeable, and great to work with -- I definitely recommend his services!

    Mentioned in 23 reviews

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    You might also consider

    Palo Alto Glass

    Palo Alto Glass

    4.3
    (44 reviews)

    They repaired the window for us, and the quality was very good. Really reliable service.read more

    I'm updating my review because the owner, Bill, personally called me after reading it. We had a…read morelong and honest conversation, and I genuinely appreciate how he handled the situation. He listened patiently, acknowledged that the warranty language was unclear, apologized for the office's communication and billing process, issued me a full refund, and told me they will improve both the warranty language and their internal process. I truly appreciate his willingness to listen, take responsibility, and make things right. For context, my original concerns were these: After spending $64,000 on a window and door replacement project, two sliding doors became increasingly difficult to close after the 2023 installation. By 2026, they could no longer be closed and locked properly. I contacted Palo Alto Glass because I believed they had not been properly adjusted during installation. I was initially told the adjustment would cost $585 and that I needed to provide a credit card before the appointment. After I explained that I believed this was an installation issue rather than normal wear and tear, Palo Alto Glass agreed to have the technicians inspect the doors first. The technicians came on July 8, and the repair itself took only a few minutes by adjusting the lock plates. However, before performing the work, no one told me that Palo Alto Glass had concluded the issue was my responsibility or that the $585 charge would apply. I only learned that after the work had been completed, when I received the invoice the following day. I was also disappointed by the warranty language. The contract states that "all necessary materials and labor are covered under this warranty," but I was later told that the 10-year warranty only applies to insulated glass and that labor is covered for just one year. I believe that distinction should be stated much more clearly in the contract. To be fair, I was generally satisfied with the workmanship. The original installation was well done, and the technicians who performed the adjustment were professional and courteous. My frustration was entirely with the office's handling of the warranty, communication, scheduling, and billing process--not with the people doing the actual work. It's also worth noting that a 10-year warranty is well above the industry standard if it is honored properly and the scope of the coverage is communicated clearly upfront. That level of coverage can be a real advantage, but customers should not have to infer important limitations from the title of the warranty section. I still believe these issues could have been handled much better, but I also believe companies should be judged by how they respond when something goes wrong. Bill never became defensive. Instead, he listened carefully, acknowledged where the process had failed, and explained how they plan to improve both the warranty language and their internal communication. That conversation changed my impression of the company. Thank you, Bill, for taking the time to call me, for treating my feedback with respect, and for making things right. I sincerely hope the improvements you described will benefit future customers, and I wish Palo Alto Glass continued success.

    Able Glass

    Able Glass

    4.5
    (213 reviews)

    We've done a lot of house projects recently and so rarely in the last 2 years have I been able to…read moregive one of these companies a five star view. But Able Glass? I would give them six stars if I could. Recommended to me by a friend who recently had their windows replaced, I reached out to Able not sure about how their timelines would be. Eric, the owner, was extremely responsive, getting back to my initial request in under an hour. By the end of the same day, I had an appointment scheduled for one of their people to take a look and give us an estimate. At the time, we were in the middle of a kitchen remodel. Turns out our contractor wanted us to wait until after the project was completed to get the windows replaced due to permitting. No problem - Able quickly worked with us to get our appointment canceled and rescheduled once we were ready. When Leo came out, he was extremely friendly and knowledgeable. He answered a lot of questions on site, and Eric replied to all of our follow-up questions via email. They have a showroom locally that I was able to go to to check out the actual windows to help me decide on the model I wanted. Once I landed on the model, Able placed the window order. They came in pretty quickly in my opinion, I think about six weeks? Maybe a little bit quicker. As soon as the windows arrived, they reached out to schedule the installation. Since we were replacing a lot of windows, it was a multi day project. We were able to schedule for the following week. The crew came and knocked out the windows in two days. There was some extra work that needed to happen to install trim around the windows on the outside, and they came on a Saturday to finish that work. I was extremely impressed at how clean they kept the work area, barely any dust/debris left at all. I was expecting a lot more, but they were vacuuming the whole time and did a great job cleaning up after themselves. The areas on the existing trim that we needed to do paint touchup on were also so much smaller than I expected. I could barely even tell that the windows were replaced from looking at the trim! The outside trim work that they did was very high-quality, and both my husband and I were impressed at the final look. It truly looks way better than it did before. Plus, the crew were so helpful in explaining all the trim options to us, showing us mock ups of what it might look like, and helping us choose the best option. Can't recommend Able Glass enough and would 10000% use them again! Thanks, Eric and Able Glass team!

    We as a family have been using Eric at Able Glass for over 40 years. They have replaced all our…read morehomes and rental property windows. I recently had them replace a old garden window and sliding glass door. The crew especially Castillo was great, exceptional work, cleanliness and going the extra step to insure quality until the job was completed. Excellent job replacing the stucco around the window. Eric has always had fair pricing and value to all his estimates. We never had any problems with any of the windows that were installed by Able Glass. I highly recommend them!

    Bella’s Glass - glassandmirrors - Updated July 2026

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