I took my dog there, a 9 month old puppy, who is super active, before I took him there we combed his hair with a dog brush we bought at PetSmart, I had told her to cut his hair short like she did, but she told me if I used a fork to brush his hair very unprofessional, she then threatened me to call the human society, I say this if she is such a professional she should know , one never and I mean never should cut a dogs whiskers that what helps him keep his balance, now my dog walks side ways and something happened to him there because he was bleeding from his nose, not sure if he was bitten by another dog but I made an appointment at the vet of it shows he indeed was bitten , she would have to answer as to what really happen. I do not recommend this place to no one,.she over charges for her services, PetSmart is a lot safer then her grooming services. She damaged my dog , I know he is going to be afraid to go to any other groomer. read more