My Mom is there now. We choose this place for her after visiting Several others. They are kind…read morewomen who care.

From the owner: 24 Hours Assistance with Activities of Daily Living…read more Awake Night Staff on Duty Medication Administration and Management On-Call Nurses for Consultation Home Cooked Balanced Meals Personalized Activities Celebration of Special Holidays and Occasions Assistance with Transportation Services Visiting Physicians of your choice Home Health and Hospice Service Options Regular Podiatry Visits Mobile Dentists Community Volunteers Beautician Services Memory Care - equipped with Wander Alert System

My Uncle was in Rehab at Friendship Village after surgery. Amazing staff, kept us informed all the…read moreway along. Very professional, caring and attentive. Unfortunately he passed ate first part of June 2023. I cannot say enough good about the staff and facility. Very pleased with their service

Horrible, no confidence in the care of a loved one that ultimately had to suffer and be transferred…read moreto a hospital. Developed a bed sore and was malnourished during their stay

Wait times for resident assistance is terrible. If your family member needs help with bathing,…read morethey'll do everything they can to not help. For the price that residents pay they have yet to clean the hallway carpet. It used to be white and gray (maybe when they first opened). It's been brown for quite a while. With 80 or so residents at $6K a month, you'd think they could at least afford professional carpet cleaning once a year. The rooms also aren't cleaned very well. Families have to pick up the slack. Food is unhealthy and with sedentary residents, they'll be sure to gain weight easily. High staff turnover rates and staff that don't seem to care about people as much as just collecting a paycheck. Lots of "it's not my job" attitudes if you ask for anything. The lady at the front desk is so grouchy and unfriendly, you'd think she was working for free. Luckily there are a handful of caring staff (like the activities director Kelly and a few others) that keep this place going.

I have no shortage of good things to say about Inspirations…read more They care for their residents holistically, including social activities, nutrition, medical care, everything! Their clinical staff is so caring and empathetic, and leadership does a great job of organizing care and finding community partners to support the community. They truly exemplify "patient-centered care" 5/5 stars and a huge THANK YOU for caring for our community and loved ones.

I love the way that the staff takes care of the residents of Heritage Lane like their own family…read more When asking the residents how they felt about living at the Heritage lane and only happy and positive things had been spoken about.

Just wanted to do a lil shout out to the caregivers at Heritage Lane…read more My brother has been there 10 years now, and honestly has never been more content. It is an unusual situation when you have a mentally ill loved one, who also has medical issues, that need to be met on a daily basis. Knowing he is safe, and happy is all a family can ask for. Keep up the good work!

My beautiful mom is receiving excellent care at Assisted Living of Mesa. The owner Jean and the…read morewhole staff have been amazing. They make my mom feel special everyday and are so attentive to her needs. The facility is always clean and the meals are great. For my moms 96th birthday they gave her a wonderful party and made her feel so special. Thank you Assisted Living of Mesa for the exceptional care you give my mom everyday.

Assisted Living of Mesa is not the typical group home! Before I visited this home, I was sure that…read morethe type of loving, professionally-run home I so needed for my mom did not exist! I toured more group homes than I can count; typically leaving in tears considering the type of 'existence' my mom would have there. As a school administrator with high standards, I expected equally high standards from other professions; my expectations were truly always shot down when I visited group homes in the Phoenix area. I began to think the 'best' was just very below-average and felt despair in considering leaving my dear mother in any of them. But... when I stepped inside the Assisted Living of Mesa, I immediately felt a difference- a huge difference. At the other homes I had visited, I always had the sense that the caregivers were putting on a happy face for visitors but somehow sensed that when the door closed, things were not so happy. I was negative about the whole group home concept and was distraught over how I could take care of my mother. The caregivers have a really hard job, I know, but I can't compromise my mom's safety and care. ​But... when walked into the Assisted Living of Mesa, I could not continue with that negative feeling. I immediately felt that the employees were committed to making the group home a HOME for everyone who visited or lived there! There was such a genuine feeling that permeated every aspect of the tour. I immediately sensed that my dear mom, who has dementia and cannot really advocate for herself, would be loved, cared for and about, and not left alone. I knew, on that initial tour, that I could go to work each day knowing that she was loved, helped, taken care of, supported, and considered part of a family. Now, Mom has been at the Assisted Living of Mesa for almost three years. They love her there, meet her needs for dementia care, and I have never worried or wondered about how she is treated. I have to work; I also have to care for my mom who cared for me for so long. This group home is not the typical group home!

Staff was fine my shared room was horrible. The food was terrible high fat high sodium very small…read moreportions served cold. It feels like profit center for old people storage

I was not impressed with the owner or the ever changing staff. My friend was placed there - she…read morealways seemed afraid and our visits were never in private! I was happy when she was moved to a different facility. Please check carefully when looking for a place for your loved ones !

It was the perfect place for my mother. Julia was so kind to us especially when I would bring my…read moredog so she could tend to the two pot belly pigs fenced in the huge back yard barking and running around. Julia is the backbone of this caring facility and I want to thank her. We used to visit mom on the back patio, mom's gone now but I will never forget the kindness all the workers showed us and the updates Julia would call us on daily. If you're looking for a clean, very structured facility, this is your home sweet home.

Very good care. My husband was in memory care. He had the best care ever. Great room great…read morecaregreat good. Oh

Amazing facility with an outstanding staff! Everyone is so cheery and helpful. We know we made the…read moreright decision moving our loved one to American Orchards.

Moved in here, a retirement community called Mirabella@ASU, because this 20-story building is…read morelocated on the campus of Arizona State University. It was the second day it opened...a little over three years ago. From my apartment on the 10th floor I look east across the beautiful campus and see the McDowell Mountains and the rising sun each morning, as well as students scurrying, riding skateboards, and hurrying to class. Residents are also able to take classes tuition free and participate in many campus activities. It's an easy walk to the football and basketball facilities, and my favorite, baseball, is just four miles away. The Gammage Performance Center is an easy walk, as well as the many shops downtown. For transportation we have light rail that goes all over the Valley, just a short ride to see the Arizona Diamondbacks, the Phoenix Suns, or the Phoenix Symphony! Similar facilities are remotely located...go out the gate and see desert or a residential neighborhood. We have shops, groceries, a drug store, entertainment, and a movie theater! My one-bedroom apartment is spacious and comfortable with maintenance and cleaning included. Our computer/TV guy Trevor is one of the top five reasons to live here...get a new printer...he will make it work in no time!! Our maintenance people are prompt and pleasant for issues with appliances or repair of anything that comes up or to assist in special projects. We also have three restaurants serving a variety of new items as well as old favorites. Many ASU students work in the restaurants and our underground parking garage. None of us get into a hot car because it's all underground! Valets provide airport service and also drive those without with a car for appointments within a reasonable distance! Residents are also kept busy going all over the Valley in 15-passenger buses to varied locations. Many events and speakers are offered; it's sometimes impossible to do it all. One floor is designated as Assisted Living and another for Memory Care. So if you are thinking about moving from the big house that's heavy maintenance, don't wait until you have a fall or accident. Come here, meet new people, and join in the activities. If you have grown children, it's a great gift for us to all downsize and know there are people nearby to help as we grow older and less able to handle the burden of home ownership or living alone. Come to Mirabella@ASU, 65 E University Dr, Tempe, Arizona!! Patsey Brock Resident (This is not a paid advertisement or even requested. I just want to share the good news!!)

While attending a presentation here Feb 15 and 16th I explored Mirabella at ASU and the surrounding…read morearea. Upon entering the lifelong learning auditorium I liked the inviting lobby. The spacious conference room and the meticulous kept bathrooms created an impression on me too. The residences of this retirement community are encouraged to attend the free monthly events held in the life long learning room. Continued growth and learning are supported with presenting occupants with ASU student cards- which gives access to privileged facilities and resources, access to all university libraries, free access to most sporting events and performances and lectures. A array of healthcare services ranging from memory care, assisted living to rehabilitation. Culinary choices include a bistro, a cocktail lounge and fine dining options. Other offered services include laundry, housekeeping and transportation. For those seeking an active and social community in their golden years, this may be an option worth looking into.

Last spring, I hired Brightstar Care to provide in-home care to my elderly mother. The caregivers…read morewere good, however the office accounting and accountability was atrocious. They did not provide regular detailed invoices yet charged my mother's credit card continually. After a month an a half and after I discontinued their service, I questioned the billing and had to insist on a full accounting. It took a while to get this, but it turns out, she was over charged over $800. My mother was finally refunded this amount but I was never given an explanation nor an apology, so I have to conclude it was due to incompetency, lack of oversight, and/or possibly fraud.

My nurse Kasey is very caring and compassionate. She is a wonderful person and tolerant of me…read more Mickey D.