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    Bella Vita Massage

    4.2 (5 reviews)
    Closed 10:00 am - 6:30 pm

    Services - Bella Vita Massage

    Therapeutic massage

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    Massage Envy

    Massage Envy

    3.7(44 reviews)
    1.7 mi
    $$

    My husband lost a Massage Envy gift card I gave him & although the Massage Envy where I purchased…read moreit looked it up and they can see and confirm that I purchased it, they say there is nothing they can do to replace it. This is pretty ridiculous considering the proof of purchase/payment, which they flat out refuse to honor. This business practice amounts to STEALING. I can tell you this, they have lost several long term customer's for this. Thankfully there are many choices in massage and we don't have to deal with dishonest businesses. Very sad!!

    I had TWO Massage Envy monthly massage memberships for my household. During this time the spouse…read moreconsistently went but I was unable to use due to heavy work schedule. So my visits were building. They don't go away I was told. Two years pass and I have used maybe a handful but spouse has been consistent with hers. Then Pandemic hits. They continued to build - I called and they said we are not seeing anyone. I argued about paying and they said if I did not I would lose my account and what was built up. They offered to pause for three months. When the three months was up after rangling again they offered to pause three more months. Sounds good? After Covid give or take - the wife was ill and no longer to go. So we were able to convert her account over to the oldest daughter. Sounds good? Got the daughter in but three times I tried scheduling and was told - dont have one for two weeks. So I didnt make appointment. Called again and was told two weeks wait. So finally I said with my payments having resumed what good is it if every time I call you say TWO weeks +. They said they are now short staffed, perhaps hours cut and there were other locations I could go to. I said they are not near here this is quick travel. She highly recomended 4th St. location! So after multiple attempts to get in to the location I selected for a reason - guess what they're rates went up! Oh so it became about $25+ more for each which now actually meant under old rates we would be paying for a third ghost member! Two people now at the rate previously would have accomodated 3. I said look I have a ton of monthly's that have not been used - can we not convert or do something. I realize not your fault they accrued but actually I have not been able to BOOK an attempt to use even one. I'm glad my daughter was able to be squeezed in once. Perhaps I should have booked her name and just showed up instead, YOU THINK? I really enjoyed going to this location for quite awhile. I realize the Pandemic was not their fault but this generation of people have no idea how to problem solve or resolve. Do I wish them the best - hmm I wish them as much as they wished me. So to all who desire to book with this location - perhaps a good massage - NONE of us - including auntie and grandma who came ever had a great or awesome massage - good yes - BUT if there is ever a problem or disagreement - don't hold your breath you will ever come out on the winning side.

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    Bella Vita Massage - massage_therapy - Updated June 2026

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