I love the positive energy in this salon! It's in a great location too! It is light, bright and…read morewell appointed - which is very important when you are sitting in a chair for a couple hours. Moira, the owner is an exceptional hairstylist. She is great with color. I always leave feeling encouraged and uplifted. The shampoo is one of my favorite things because it comes with a scalp massage. It's the ultimate pampering when you're having your hair done. It's an easy 5 stars. Try it and I am sure you will agree!

Meaghan was exceptional. She took her time to get to know me, my skin tone and my preferences…read more I haven't had my hair and makeup done in so long and it was great to have someone provide professional suggestions and recommendations. I enjoyed my discussions with her and she was indeed very welcoming. And not surprisingly, I received many compliments that evening for my hair and makeup.

Incredible customer service and knowledgeable, professional staff in a gorgeous setting.read more

Morgan is a great MT and has a number of tools in her approach - my focus has been a combo of…read morerehabbing a shoulder injury and relaxation - she is expert in both and has been instrumental in getting my should back to normal- cannot recommend her enough.

Went in for a color. Wanted my grey to have more sparkle. Went from salt and pepper to pink! Was…read morenot happy. Had to return as salon didn't have the right toner. In her defense, maybe my hair wouldn't color right. Second time now a light purple hue. Do your homework. Not recommended for hair color. Did get a great haircut however!

Brianne has been my go to girl for about 5 years now. When I first came to her my hair was damaged…read moreand dry. I wanted crazy color but instead of just doing that she created something that would make me happy and not further damage my hair. I was obsessed with hot tools and color but Brianne cares about creating healthy and manageable hair. She is an absolute badass with color as well. Throughout the years she has not only given me great service but also helped me learn how to properly care for my hair. The salon is comforting and friendly as well which is a plus. I live in Seattle now but still make sure that if I am in the area visiting her to get my hair done is on the list. So glad I found her!

This is the salon you won't want to leave! Cassandra has done a wonderful job of creating a…read morerelaxing but bright and professional styling salon. Congratulation on the opening of this classy salon!

From the owner: Behind my chair I create art! The laid back and…read moreprofessional atmosphere at the salon allows me to let the creativity flow. I love pampering my guests & letting my guests relax in my chair while they get the hair of their dreams. With over 12 years of experience, I specialize in hair extensions at all price points, designer cutting, and Colour design. I love what I do behind my chair and I know you will too!

I love this place! I've been a client here for over 10 years and I love how comfortable and…read morewonderful it is. I get compliments on my hair all the time, and I love several of the other services available, especially the facials. They have my favorite jewelry also!

Service is not very good. Hard to get anyone to return your call to change or set up an…read moreappointment. I called 4 times. Once I got there it was hard to get anyone to hunt down the person who was supposed to be cutting my hair. Aside from the service issues, they don't adhere to state masking requirements, which made me concerned about what other health requirements they may not be following.

I came in with my niece for her graduation updo. Her stylist, Misty, is awesome, the other two were…read morenothing short of snobby. They barely noticed our existence from the time we walked in to the time we left. It became very apparent that, unless they know you, you're not worth acknowledging. That being said, it is a nice place and Misty is cool, just don't expect the other stylists to acknowledge your existence.

Based on the previous reviews, I thought I would make an appt. to try out their apparently great…read moreservices for myself; called early this afternoon, there was no answer, so I left a msg. for someone to call me back....no one ever did....not even sure why I am leaving one star...maybe for having a nice answering machine msg....guess I will keep looking...

My hair has never looked this beautiful! Whitney did my hair and she did amazing. The salon is…read morealso so warm and inviting. If you're looking for a salon in Pullman it has to be LaBella

I have never wrote a yelp review but I Was so unhappy after getting my hair done here. I went in…read morefor a partial balayage for my brothers wedding, so my hair turning out good was essential. The place was very lovely and the person who did my hair was very nice the entire time. But... my hair turned out horrible! She masked it in the salon to make it look good but when I got home and took a better look, it was terrible. It was nothing I asked for as well as it was over balayaged which basically meant it fried my hair. Now I have to get my hair redone but I am not going back to this place in fear that they will ruin it again.

I booked Gala for my wedding and she was amazing!! I had done a few bridal trials before going with…read moreher and no one compared. She is so talented and made sure that my hair stayed perfect all day long even in the middle of July in 100 degree weather! She is worth every penny and I highly recommend to any bride who wants to feel well taken care of on their big day! -ps I highly recommend extensions, she offers them at an additional charge and they were 100% worth it!

Critical: Professionalism, Punctuality, Quality, Value I was…read moretrying to book Gala for my wedding. She barely would respond to my messages on Instagram. I had to wait several days to get one short reply back. One night I stayed up all night trying to reserve her. She wanted me to fill out a bridal form first and I honestly couldn't locate it on the site she had sent to me. When I sent her a message letting her know I couldn't find the form and if we could talk on the phone instead so we can resolve the issue I was having. Instead of kindly helping me out, she called me a "scammer" and blocked me. I cried because I'm close to my wedding time and I had been chasing this hairstylist for a while now. And she really hurt my feelings by called me something I'm not. Please see her message for proof. And don't go to her for ur wedding hair, she's not a good hearted person, she's not professional! She's snotty, and extremely rude. She's also very slow at responding to you & if you ask her for her number she ignores you. I couldn't even reply back to her because she just blocked me all cuz I couldn't find her bridal stupid form. Why couldn't she just email it to me? She said I'm scamming her but I filled out some sort of form to reserve her because I received an email letting me know gala will get back to me. Anyway after she blocked me from her Instagram, she also cancelled me. See proof below.

I just got my first hair cut at Identity. It consisted of cutting four or five inches off, trimming…read moreup my bangs, a little bit of thinning, and then finishing up with a blow dry and straightening. I saw Robin who was nice and gave me tips as she went along to maintain my hair. The rates are pretty standard. If you're going to get a wax though I would hands-down recommend Stacy. This was probably the least painful brazilian I have experienced and it was pretty quick. I hadn't had one for over 6 months so the roots were pretty thick and it was still less painful. For the wax you're in a private room with a pretty nice atmosphere. Stacy is easy to talk to and makes it go fast. Definitely recommend it.

I had the best experience at Identity Salon with Eva! My hair has always been difficult to process…read moreand most stylists have a hard time getting the right blonde for me. Eva absolutely nailed it! I'm obsessed with the color and so grateful! I highly recommend Identity Salon!

Renae has waxed my lower legs and I was very happy with the results. She has also given me a…read more30-minute massage for a stiff neck, which helped considerably. I will definitely be seeking her services again for both massage and waxing.

I was here on the 13th if January I had a Nose wax and full mens Brazilian. She has a very clean…read moreprofessional looking studio for all of your waxing and massage needs or facials as well. She did a fantastic job and I really appreciated her attention to the little details like making sure all of the wax was probably removed and the skin had oil applied also after the wax was done to help all the wax to come off and also help the skin heal from the waxing that was done. It really helped. I will be setting many appointments soon for a 90 min massages and facials and more leg waxing.