The owners are enthusiastic and took good care of Moose. The facilities are clean and supervised…read more My guy enjoyed the pool, and must have used his energy for the day. It's couch time for him.

I have been a long-term client for over six years. Today I picked up my dog from daycare 1 minute…read morelate (6:01 pm) and was charged a $15 additional fee. Outrageous new policy! You just lost a client, folks. We'll be using Camp Bow Wow from now on.

I've had nothing but great experiences boarding my dog at Bowzee Wowzee! I've taken him here 3…read moretimes now, once leaving him for an entire week. He is very well taken care of. Never any instances of him being hurt or sick or anything! You can bring your own food to avoid paying for theirs which is great for my wallet and his sensitive stomach. I typically also elect for him to bathed before I pick him up. It's super convenient after traveling! Overall they are reasonably priced and I believe they are taking good care of the animals. I highly recommend them!

My CoCo gets happy as soon as we get on the street. When we get out of the car she pulls me…read moreinside. I can really enjoy my vacation when she's here.

This is the kind of review I almost don't want to write because I don't want others to find out how…read moreawesome Laurel Oak is. But, alas, I cannot be that greedy. And this place deserves the praise! We'd previously taken our dog to one of the many other boarding facilities in this area and always been disappointed in the fact that (1) he wouldn't get any exercise because he's not the kind of dog to play with other dogs, he's the kind of dog who wants to walk with humans and (2) he'd always come home smelling HORRIBLE, even if the other boarding places had claimed to have bathed him. Then we found Laurel Oak, and we haven't looked back! We love that our pup gets two walks a day here, plus hours and hours of supervised play time. We love the Facebook posts showing that he's doing okay and "making friends". ;) And we love that when they say he is getting a bath, we can actually tell that he got a bath! This place is not really convenient to our home at all, but we keep going there again and again because we are so happy with the service and attention our dog gets. That alone is a testament to how great this place is.

I had an appointment to bring in my dog to be evaluated for a daycare spot, but before I brought…read moreher in, I spoke with the general manager on the phone to ask about the other Yelp review that stated they use electronic bark collars. She said they no longer use them after they had an incident regarding one, but they allow owners to bring their dogs in already wearing them. I asked about the wording of the waiver owners are required to sign, specifically asking if it had been revised so that it no longer required owners to legally consent to allowing the company to put bark collars on their dogs. She was evasive, stating she hadn't looked at the contract lately, wasn't sure if it had been revised, it was not going to be revised for the next few weeks at least, etc. I said, "Well, if you're not going to put bark collars on the dogs, then there is absolutely no reason why the company would need to keep that part in the contract, right?" She had no answer for that, other than saying "It's for owners who bring their dogs in with the bark collar already on, but we do not provide them." I said, "Well, how is it worded? Does it talk about the owner providing the bark collar, or does it require the owner to give consent for the company to put a bark collar on? Those are two very different things." She could not - or would not - answer that question. I asked her to get a copy of the contract, look at it, and read me the relevant part so we could just get clear on what the waiver actually stated. She said it was available online, but only after I signed up and signed in as a client and gave them all my information. I said, "You can't take 2 minutes to just read me the relevant part without making me go through all that?" She could not. She was busy; she had better things to do than provide minimal customer service on an important issue. Clearly, she had something to hide. My guess is that at this time the contract has not been revised and it still requires owners to legally consent to the company putting bark collars on their dogs. I'm not okay with that. I canceled my appointment. They didn't want my business enough to bother answering a simple yet important question, and I don't want to give my business to a company who requires owners to legally consent to authorizing the company to do what I view as torturing dogs, and tries to hide what they're doing. If you want humane, compassionate care for your furbaby with an above-board, honest and trustworthy company, look elsewhere. There are lots of better options.

It's was really cool you can see the play zone and it's really cool, but you can't see the dogs and…read morethere homes.

Extremely Disappointed with Training & Board Services!…read more My wife and I decided to use this facility for board and train because we love their Lake Norman doggy daycare location, it's fantastic. Unfortunately, our experience at this location was completely unacceptable. We spent nearly $2,000 for more than two weeks of training, and when we got our dog back, nothing we wanted accomplished had been done. In fact, our dog came home worse than when we left him. Our dog is very smart and food-motivated, easily trainable, so there should have been no issues at all with progress. We live up in Lake Norman, and the follow-up 15 min meeting is 1 hour away from us during the week with traffic, (trainer can only meet onsite mon-fri) Which my wife and I work so this is a huge inconvenience. When we asked if the trainer could meet at a different location or even come to our house, we were told it would cost $170. When we finally spoke to the manager, she said there was nothing she could do because, in her words, "they provided the services." This is a terrible customer experience, especially considering we are loyal customers who use their other locations. Bottom line: Do not pay for board or training at this location. We are beyond frustrated and feel completely ripped off.

Erin watched my very rambunctious dogs for a long weekend. They loved her! She showed up on time,…read morestayed with the dogs for a long time and sent me updates including pictures for the whole weekend. Our dogs are an extension of our selves and it makes us able to enjoy our vacation knowing someone who cares about animals is taking care of our pups!!

We feel like we struck gold with Erin! Her thoughtfulness, communication, responsiveness, and…read morededication is top-notch. She goes above and beyond and has made our time out of town much more stress-free and enjoyable. We hit the petsitter jackpot. Thank you for taking amazing care of our babies, Erin!

Great boarding for my girls. Owners are super responsive and I always feel comfortable leaving my…read moregirls with them while out of town or on vacation.

I have used Four Paws for boarding and grooming. The facility is new and very clean. My dog was…read morehappy tired and clean when I picked her up. The owners are passionate about their work and caring for the animals. I will definitely use them again!

Dr Wolf & all the staff are always wonderfully attentive and compassionate. We trust them…read morecompletely with our dogs.

I've been using Creature Comforts for over 7 years. When I moved to Charlotte I was looking for an…read moreestablished family business. I found Mark and he has been the best! I trust him and his sitters to take excellent care of my babies, be respectful of my home and do a good job.