I have been so pleased with The Dog Salon! We have been taking our elderly dog here for some time…read morenow, and now they take care of our new rescue. Thank you, Rel!

Wanted to love this place SO BADLY, but I think they specialize in small dogs or poodle type dogs…read more(and short haired dogs). I will give 2 stars for how organized they are (when we arrived, the names of all the dogs and who is grooming them is on a white board and check-in is very easy). They were also very communicative prior to the appointment. Staff were all very nice. When I picked my dogs up after 3:5 hours and both were still a little bit damp. I noticed one dog had wet ears and a few knots behind her ears so I combed those out when we got home. Because she was damp upon pickup, she dried with her fur going all over. She is soft and fluffy though. My other dog, however, when I got home I noticed in the sun one area of his skin was super pink. I moved his fur back and noticed a whole patch of skin was raw. I'm not sure if they brushed too hard or with the wrong type of comb, but his skin was almost bleeding (the skin is a little broken in a few areas). The rest of his body seems fine but this one patch is raw which has never happened before. We just moved here so finding a new groomer and vet has been my biggest stressor. I know large dogs can be REALLY hard, but we had an amazing groomer back home so I know it can be done. They seemed to be doing great with the small shih-tzus and poodles and such, so I think if you have that type of dog, you would be okay.

Angela went above and beyond to help my son and I. She was very patient with all our questions…read moreabout the tortoises.

I met Sara in grooming and it was immediate good vibes - she's incredibly welcoming and positive!…read moreBut it was my dog's reaction to Sara that won my heart. Sara cares, very obviously loves animals, and has that special touch! She did a great job grooming my angel, who rarely trusts anyone to grind her nails. Sara's an overall wonderful and lovely person, and I've already booked my next appointment with her!

Fourteen years and now in a house? Yes, time for an update…read more Four cats and a 70 pound dog go through a lot of food. Most of the time, we're buying it from Chewy who do a great job. Sometimes, they're spendier and so I am buying stuff from PetSmart. This one is closest to home and it's a good store. Organized, prices are clearly marked and there's almost always plenty of the specific food that my fur babies like. There's also usually a deal. The store is clean and bright. The staff here are kind and helpful. And you can bring your dog with you to shop. Not that I would - Phoebe is a handful outside the house! Join the rewards program and earn credits you can use on future purchases. [Review 182 of 2025 - 4089 in North Carolina - 23746 overall]

I spoke with Chelsea, and unfortunately the interaction was very unfriendly. I arrived just before…read more7:00 p.m. while the doors were still open and there were several customers still shopping inside. Before I could even walk past the register, I was told they were closed. I politely asked if I could quickly grab a bag of cat food while the other customers finished shopping and checked out, but Chelsea abruptly responded, "We're closed." I wasn't aware the store closed at 7:00 p.m., and since I had arrived before 7:00 while the store was still open and serving other customers, I was surprised that I wasn't allowed to purchase my single item. I would've been understanding if it was 7:00 or later, but it was not. It takes 30 seconds to grab cat food.

I took my dog to your facility @ Indian Land SC 29707 recently, believing he may have a urinary…read moretract infection. I paid for the services, but it has now been three days, and I still have not received any information regarding his condition. Could you please provide me with an update on his status? I appreciate your attention to this matter.

I will stick with the small business owners that offer vet services. To not honor the online price…read moreafter one of service is asinine. A lot of money spent with Petco / Vetco. Never again.

Amazing service. Great vets and assistants. They were clear with instructions and very nice to our…read moredog. We would definitely recommend.

My licensed service animal was taken here because he was limping on his left front leg. After a v…read morebrief examination (which I was not a part of) I was then told that he had cancer. But there was never a biopsy performed, I was never told what type of cancer he has, etc. THEN! When he needed a refill on his pain medication, I called no less than 4-5 times, leaving messages to get his medication before the weather set in (we had about 10" of snow). NEVER RECEIVED A CALL BACK. Ended up getting the medication from chewy.com because it was much cheaper (180/$60 vs 60/$50) but of course STILL needed the bloody prescription from SFA . Called several more times, leaving more messages, but still getting no reply. My poor baby is is now completely out of pain medication, and these people obviously just DO NOT CARE!! How and why would you even want to be a vet if you're so obviously comfortable with seeing ani in pain? Yes, they may be more affordable than some other places, but I DO NOT RECOMMEND THEM!!!

Such a great experience having my dog groomed here! Their prices are excellent and customer service…read moreis second to none! Plus, they sent my little guy home with the cutest tie We will absolutely be back and recommending this place to everyone! Thank you again!!

I have been coming to Charlotte Kennels since 2001. Great people to deal with and my pups are…read morealways treated with respect and love the minute they walk in the door. If you are looking for a great atmosphere to leave your dogs in while you are away or even if you are just dropping them off for their doggy day care this is the place!

This place is AMAZING! I have never seen such happy dogs. The staff truly loves their jobs, the…read moredogs are so well taken care of. You won't find a better place to trust with your dog. If there is a heaven on earth for dogs, you'll find it here.

Our big derpy girl absolutely loves her stays at Tuscarora! She gets tons of play time, good…read moreinteraction with other pups her size, and gets to sleep in her own bed during stays (most of the time it even comes home laundered! Trust me, this is no easy feat!). Teddy usually falls asleep on the ride home from camp as she's so exhausted from her doggy adventures but you can tell how happy and incredibly well cared for she is during her time away. We've had issues with boarding facilities in the past (check my reviews if interested) which left us hesitant to booking, especially considering the expense that comes with larger breed considerations. However, not only does TCC have better care, facilities, and customer service; they are also easier on the checkbook. Teddy definitely has a home away from home in TCC, and even though our new move puts us another 15 minutes out, we wouldn't go anywhere else!

I have used various camp Bow Wow locations, but this location has become my primary whenever I have…read moreto board my pups locally as this facility accepts dogs under 10# (not all locations accept under 10#). The process is typical for Camp Bow Wow of requiring new-camper interview prior to board/day camp. The interview process requires the pawrent to stay at the facility approx. 30 minutes while your pups' temperament/socialization skills are evaluated. If given the green light, pup is required to stay for a few hours of play. Staff is very helpful and caring towards the pups. They are also very efficient with the check-in/out processes. The facility seems clean and well -organized. There is an adjacent parking lot. Reservations and sharing records is now very easy via the Camp Bow Wow app, which also allows you to view your pups while they are in the playrooms and establish reservations with any of the camp Bow Wow locations. This location is quite a drive for me, but I have yet to find any other place who I trust to care for my precious pups when I have to be away for several days!

Absolute Failure of Care: Unauthorized Injury and Mismanaged Play…read moreI am writing this review as a serious warning to other dog owners. My experience with Camp Bow Wow Matthews was unacceptable, resulting in injury to my 10-month-old puppy and a complete failure of service on a follow-up visit. Incident 1: Unauthorized Procedure Resulting in Injury On his first visit, my 10-month-old puppy was subjected to an unauthorized nail trim that I did not request or approve. When I picked him up, his toenails had been cut down below the quick on multiple toes and were bleeding profusely. This indicates a severe lack of care and training, compounded by performing a painful procedure without owner consent. I complained to the staff immediately about the pain and distress this caused my puppy. Incident 2: Mismanagement of Play and Unapproved Confinement Despite the initial injury, I gave them the benefit of the doubt and brought him back. I picked him up to find he had been isolated and crated for the final three hours of the day. The staff claimed this was because he was "targeting a puppy." I reviewed the video footage they provided and confirmed that the behavior they labeled as "targeting" was clearly rough, energetic play--not aggression. For a professional daycare facility, misinterpreting normal puppy play and confining him for three hours instead of actively managing the group or separating him into a smaller, supervised area shows a complete lack of necessary skill and accountability. The combination of causing a preventable, unauthorized injury and then failing to provide the core service (socialization and supervised play) demonstrates a serious lack of professional care and judgment. I requested a full refund for both failed services. I strongly advise other pet owners to find a different facility that prioritizes the safety, accurate behavior assessment, and well-being of your dog.