At first I was very excited to choose this smaller business to do my move out clean in 29 palms…read moreCalifornia. I requested a move out clean to include windows, blinds and baseboards. The FB page owner quickly responding asking how big the house was, how many rooms and when needed. I provided all info as requested. I was given a quote of $450.00. I had gotten several other quotes, some higher, some lower and some the same. I chose Busy Bee based on communication and prompt responses. I had no idea how much I was going to regret this decision. The day of my move out clean May 7th, Friday, scheduled for 9 am, no one arrived. At 9:50 am, I contacted the Fb page owner through FB messenger, the only way we had been communicating and was told Megan was running late. I was not told until I asked. I was told she had to stop for gas and oven cleaner. Megan arrived over an hour after my schedule cleaning time. She also arrived with a child and her cousin. She promptly explained she was the owners cousin and did this on the side. Immediately I should have requested a different company, but chose to give them a chance. They did not bring a vacuum. They only had a hand broom. This was concerning. Halfway through the cleaning, things looked great, and then I heard their conversations and suddenly the quality of work changed. Now it was a rushed job. They told us they were done at 4:00. We explained that our rental company would be reaching out if anything was not up to THEIR standards. Megan understood. I requested a receipt for the services from the owner before the services were performed to ensure I could give the receipt to the rental company. Yet again ensuring it was up to the rental companies satisfaction. She said Megan would have one. My assumption that it may have been from a "business" was wrong. I asked the owner how are we able to pay for services, expecting some kind of website or email to respond to, and was told, just Venmo or cash to Megan. A handwritten receipt for "move out clean" was given for the amount paid. We had to Venmo the cleaner as such was still stating we are giving this to our rental company for their final approval. IF ANYTHING IS NOT TO THEIR STANDARDS, you will need to come back. They still claimed their job was satisfactory enough for them to leave. Here is what was not done. Blinds not done, carpets not vacuumed, light fixtures not cleaned, windows not cleaned, baseboards not cleaned. We had told them the carpet cleaners were coming the next day, and was told the baseboards will need to be done afterwards anyway so they were not going to do them because the paint would rub off. Not ok. Also, the heaters were not cleaned, nor the tops of the heaters wiped off. I recieved communication from our Rental Company on 5/29. She stated she cannot get ahold of the cleaning company. Interesting. I reached out and said hey, our rental company is not satisfied with the cleaning job. She responded with "you paid for your clean which means you approved of the cleaning job". We responded with some communication as well as reaching out to the cleaner who said, I will forward this info to Diana. Interesting. Now, we OVERPAID for a half assed cleaning job. She showed up with a minor to clean our house which is illegal under California state law, and proceeded to say all of her cleaners are independent contractors. I have gone back and forth with this company. She will not honor her word of doing the requested services. She claimed to have 3 times the man hours in our cleaning job and claimed to have made no money on our job. That is not the case. If you're going to claim a minor be prepared to pay them. The minor is not of legal California working age. And the company and cleaner are not going to come back and complete the move out clean. I do not recommend Diana DeMartino-Shelby, Megan Donato or Busy Bee cleaning to anyone. If I could choose zero stars I would.

Busy Bee Cleaning staff is great. They are quick and…read moreefficient I would highly recommend them

I hired wicked mountain cleaning for a cleaning service and was very happy with the results. They…read morearrived on time, communicated clearly throughout the process, and paid attention to details that other cleaners had missed. The home looked fresh, organized, and spotless when they finished. I especially appreciated [specific detail kitchen, bathrooms, vacation rental turnover, pet hair removal, etc. The pricing was fair, and the service was professional from start to finish. I would use them again and would recommend them to anyone looking for a reliable cleaning company

Wicked Cleaning has by far been the best home cleaning service we have ever had. We are full time…read moreAirBnb owners in Big Bear and have literally gone through 4 different companies before stumbling upon Valarie and John's amazing services. Wicked cleaning is a family owned business, does a very thorough job on each visit and even takes pictures after each clean to document their work to have proof of services in case guests ever complain about something..an added value that no one has ever given us before. The Valarie and John combo assure that not only is our home clean and guest ready after every visit but they also keep an eye on inventory, make sure that small items such as light bulbs or appliances are in working order and even add an occasional surprise setup for special occasions! We highly recommend this company to anyone looking for peace of mind when it comes to their homes cleanliness and well being, especially if you are far away from your rental property.

HORRIBLE DO NOT USE- Drunk I own a cabin and was renting it…read moreout for the weekend to my in laws which of course we wanted the cabin to look nice. I set a tume for them to come 2 weeks In advance. They showed up 2 hours late. I was already kind of disappointed with their tardiness but I understand stuff happens and sometimes people are delayed. after they showed up I left to run some errands and said I'll be back in 3 hours. I finished early and went back to the cabin where I was appalled. When I walked in the door I heard some scrambling in the kitchen and cabinets being closed which they'd have no reason to open. I caught her red handed using my alcohol to make mixed drinks on the job. immediately asked them to leave and had to finish the job on my own. can't believe this.

I find Latasha to be very responsive, dependable and hard worker. As soon as I called her, she…read moreimmediately arranged a time to go and see my cabin. My cabin was in very bad shape and very dirty, since some men moved out after a long term stay. She did a deep cleaning and detailed every thing. I'm very happy with her work and I highly recommend her. I plan to use her again. Fran

Carpet Cleaning. We recently purchased a cabin, and it had been a full time rental. The carpets…read morewere in need of some cleaning, but were in decent condition. Dart's crew did a great job at cleaning the carpets the day escrow closed. The carpets were dry in time for us to start moving in the next day.

I was disappointed in their regular cleaning service. I did not have my carpet cleaned. I wanted a…read more'move in' cleaning. The place was empty and disgusting (short sale). I agreed to pay $450 for a good cleaning. I was not completely happy, but instead of coming back and fixing it, I got excuses and $50 off my bill. I'm still finding dirt I have to clean myself. Like under the front of the dishwasher - yuck! And as we paint we find we are painting over dirt. We also moved the stove and found cheerios and other dirt and grime under it and on the sides of the unit. Dart is a nice guy - the cleaning crew was very nice - but the job was sub-standard in some places. They did do a few things very nicely, like the ceiling fans, but I can not see the top of them.

I have used Katrina's service a few times for deep cleaning. I had them do my blinds, fans, oven,…read morebaseboards, bathroom and misc. She and her helper were very thorough and meticulous. They were friendly, professional and reasonablel. I would highly recommend her services!

I highly recommend Katrina cleaning service, very professional and polite workers. It was my first…read moretime using a cleaning service. Not knowing what to expect. They came in and did a highly good job. Cleaned more than expected. I was by far happy with the service and highly recommend to anyone living in the high desert area. And the price was affordable. So next time you need cleaning service please give Katrina a try you won't be disappointed

I would use Cynthia's cleaning services again! My house is sparkly clean, my toilets even shine!…read moreCynthia is professional and kind. Definitely worth it, your house will be clean and you'll be happy!

I've used several cleaning services in the past and Cynthia is amazing! She is very friendly,…read moreprofessional, and affordable. She will listen to your needs and get the job done! I don't have to clean up after her like other cleaning services in the past. She does deep cleaning and I love inviting people over after she cleans and has everything sparkling. I highly recommend her.

Overall, great experience. Provided clear understanding of the process and set realistic…read moreexpectations. Responded to all concerns in a timely manner. Would definitely recommend.

Owner seems real busy and didn't show a lot of interest in my property. It could have been My…read moreperception but I'm not sure I did have them do the work and he did amazing job

Excellent staff, excellent customer service and excellent attention to detail. JDs was there for…read moreus when we basically had to redo our 2nd floor due to water damage. They were able to tear out all our previous damaged flooring and also redo our new flooring choices. The work was done with expedience and care with regards to our style choices all while keeping our budget in mind. Danny was professional as was Jaime and Frank. We so appreciate the work they were able to do and our floors look great! Thanks so much!

JD's Quality Construction recently did a job for us as part of an extensive insurance claim that…read moreinvolved replacing drywall and extensive flooring in our townhome. The team was courteous and did a great job! A lot of the work had to be completed while we were at work, but I felt totally comfortable with the crew in our house when we couldn't be there. They were respectful and cleaned up so it didn't totally feel like we were living on a construction site while the work was being done. The work was done in a timely manner, despite some surprise snags that were hit in the course of the job. I love our new floors and would definitely recommend this company for remodeling or renovation.