This is the second time we've used Brian from DrainTech Plumbing, and he continues to be the only…read moreplumber we fully trust. The first time we called him was on a holiday, when every other plumber in the area tried to take advantage of the situation. Brian kept his pricing completely reasonable and showed up quickly to clear our drain without any games or upselling. Most recently, we had a more serious plumbing issue at my father's home. My dad is on a fixed income, and knowing that, I needed someone honest who wouldn't take advantage. Brian came out, found the problem right away, and repaired it for an incredibly fair price. His honesty and professionalism mean everything, especially when you're trying to protect a family member. I would recommend Brian to anyone on the mountain. He's reliable, fair, and genuinely cares about his customers - a rare find these days.

I had called Brian about a shower problem and he called back that same day, and repaired it the…read morenext day. He has a great work ethic, and when you call him he calls you back and takes the time to listen to what's wrong, and he does not overcharge, and most of all he is very reliable. I highly recommend him, and he is my go to plumber.

Thrilled with plumbing and heating services. Great experience, on-time, honest team, fair pricing.read more

Heater stopped working. M&M responded within 30 minutes of my call. Heater repaired at a reasonable…read morerate. I would use them again.

I reached out to J in a pinch as we were all taking cold showers. He showed up in a moments notice…read moreand confirmed that our old water heater was done. J explained the different options for replacement and made his honest recommendation. His pricing is fair and his communication is stellar. He was thorough in all aspects of the job double checking with the manufacturer to make sure the height, vent and high altitude burner were all in line. I will definitely make him my Big Bear plumber for the future.

We had a great experience getting our hot water heater replaced. Jay was extremely responsive and…read moremade himself available right away since we needed service ASAP, which we really appreciated. He took the time to answer all of our questions and explained everything clearly, so we felt confident in the work being done. He is very knowledgeable, and you can tell he runs a professional and honest business! His pricing was very competitive and fair, especially for such quick turnaround service. The job was completed efficiently and professionally. We would highly recommend him to anyone needing a reliable plumber!!

Adam was quick to respond and did a great job with the replacement of a kitchen faucet and garbage…read moredisposal. Found his prices to be very reasonable. Glad to find a good plumber in the Big Bear area.

Got up to our cabin, a Had a busted pipe , called Adams…read morePlumbing , came down in minutes . He was able fix the problem, he was very helpful, I will definitely call him again. Reasonably priced.

Very happy with the plumbing work done by Bryan! Our hot…read morewater heater was pouring water everywhere before it was replaced, along with the frozen valve that prevented us from turning off the water to it. Now all is dry and working properly, strapped in, all done to code!

Quick response time, very informative, gave me options. Very satisfied. Quinton George gave me all…read morethe information needed to make an informative decision.

It took me a minute to write this review, as I've gone back and forth with it, but I just cannot…read morerecommend this plumbing company. In short, Jesse, the owner performed the usual BBL "bait & switch" on pricing. I was quoted $550 for the following: kitchen sink faucet bathroom sink faucet tub/shower combo faucet, including valves. I called a week prior to the job, and told Jesse, I was coming up from the South Bay, specifically for this, as I don't live on the mountain. We talked in detail about what was needing replaced, timeframe, and cost. We had a good chat, and he reassured me the cost/timeline. The day comes and his two plumbers were 45 minutes late, and I had to call Jesse asking for an ETA. Once the guys got to the house that's when they called Jesse confirming the installation, and now the price has doubled. I spent over $1000! I have a full-time tenant living in the home, I do not live on the mountain, and I did not have time to start calling more plumbers for estimates on how much this job would cost. I understand pricing can change once you "get in there" and see the job, but I spoke in detail about everything prior to booking... so now I'm just pissed, and being up against the ropes, I just went ahead with the job. Although the price was doubled, the work did appear to be done correctly, and everything was done in less than four hours. I haven't heard any complaints from my tenant about anything leaking or any other issues. It also took a week, four phone calls, and multiple text messages just to get an invoice from Jesse. Out of all the contractors and handymen I have dealt with on the mountain, J.O's Plumbing was by far, the worst. Don't waste your time, energy, or money dealing with him.

Genuinely the worst experience I've experienced with a business. I called Jesse looking for a…read moreplumber for a leak in my sink. He wanted to charge crazy prices but it was a Saturday and I needed it done. It is a rental cabin and I had guests staying there. I told him I needed someone by 1 and he said he would come 12-1. 12:45 rolls around and after multiple texts and ignored calls he said it would be closer to 1. I provided him the access code to the cabin as he would be there shortly. 1:25 hits and I am calling him multiple times because my guests left the cabin waiting for the plumbing to be completed. He ignores all of my calls and texts. I end up hiring someone else and told him I found someone else and that I no longer wanted to work with them. His guy then shows up 3 hours later and lets himself into my cabin when I have guests there???? I call him multiple times and again he ignores all of my calls. The other plumber I hired had arrived around the same time so I had to use his phone to tell Jesse's guy to leave my property. Jesse then of course decides to finally respond to me saying the job was done and that I needed to pay. I had his guy removed immediately after arrival so he was trying to scam me. NEVER EVER HIRE THIS COMPANY.

Bear Valley Plumbing & Quentin we're absolutely an answer to prayer! Quentin was extremely…read moreknowledgeable and explained everything thoroughly! We have a very old cabin which was in dire need of upgrades. And Quintin was able to tackle the job same day as the service. We will definitely be using them again!

I called on a Saturday requesting a quote to install a washing machine and dryer - none currently…read moreat the property. The office sent Quentin out with an hour. He was so thorough, detailed and personable. He explained every detail of the work that would be involved and answered all of my questions. He provided a detailed quote that was extremely reasonable. I feel very confident moving forward with Bear Valley Plumbing and Heating.