Got my prescription sent here today and double checked the hours and availability by calling the…read moreautomated system that answers the phones. It told me that not only were my prescriptions ready, but that the pharmacy was currently open and open until 6pm tonight. Of course, when my wife pulled up, there was a written note on the window saying "Pharmacy is closed @ 1:30pm (it was 2:30 when she got there, so lunch was definitely over) The register staff just said "the automated times aren't official". What a joke. Why have the automated times at all? Why have an automated phone system if it gives incorrect information? I'd rather speak to a human that could've told me this hours ago instead of wasting our time like that.

I had a very disappointing experience at this Walgreens. I came to pick up my photos and waited at…read morethe photo counter, clearly visible, yet was completely ignored. I rang the bell for assistance, which didn't work--something the employees were apparently aware of but never addressed. Even though staff saw me standing there, no one came over to help. One employee was chatting with another while checking out customers but still didn't acknowledge me. I eventually had to walk over, wait in line, and ask if someone could assist me or if I was supposed to help myself. Only then was I told, somewhat rudely, that the bell was broken. This kind of service is unacceptable--customers should not have to chase down help, especially when the staff can clearly see someone is waiting. A little courtesy and attention would go a long way.

I have never been into one of these stores but was on the hunt for chocolate for a migraine. This…read morestore was contently located where I was so I popped in. The store is well-lit, appeared well-stocked, & had a wide range of products. I didn't look closely at the meat department but I will definitely come back another day to check it out.

We love this store! The employees are kind and courteous, the store is clean and we can always…read morefind what we need.

This CVS location is my go to. The store is always clean and the staff is very helpful and…read morefriendly. It's the same with the pharmacy within the store. Discounts are always clearly marked and their items as well.

Unprofessional. Untimely. Never called to let me know about prescription being delayed. Was told…read morethey call customers nightly. Never did. Will be switching pharmacies ASAP.

I called and made sure before I drove 45 minutes to pick up my prescription that it was the right…read morebrand called Teva and they ASSURED me twice that it was so I drove 45 minutes to pick up my prescription ONLY be told it WAS NOT THE TEVA BRAND !!!! and it was a different brand and I drove 45 minutes because that's how far away it is to find the actual brand that I need to take cause it's hard to find anymore these days so now I have to drive back again tomorrow 45 minutes there than 45 minutes home and I was so upset because they told me twice over the phone. It would be the brand I need ! So they either lied or they weren't paying attention and that's more than frustrating the cost of gas and the time it takes to drive 45 minutes one way and 45 minutes back home ,, this very very unacceptable. !! Pay attention people !!! Be honest !!!!! I do not recommend this location !!!!

Super thankful to Ben, the pharmacist at the Walgreens in Surprise off Bell and Grand. I don't have…read moreprescription coverage through my medical insurance atm and was going to have to pay a fortune on my medication that I have to take, Ben was able to help me get some coupons to pay a whole lot less on my medication. He was patient and kind as he walked me through the process of getting the coupons. Thank you Ben, and God bless you!

Great customer service! Order done sooner than expected. Competitive pricing. Highly recommend!read more

Thomas is so wonderful. Always so helpful! I was prescribed medicine that needed certain parts and…read moretools that he was nice enough to hunt down for me and that means a lot.

Just a fyi. Walgreens at w bell and n cotton have all new people…read more They are exceptional. They were able to straighten out the problems i had with my prescriotions at cvs. I had numerous prescriptions that cvs messed up for me and walgreens fixed ut all. New manager, new staff, friendly, business like, professional as pharnacy employees should be and kind something that cvs does not have because their pharmacy manager is unkind, disrespectful and nasty that person is so unprofessional..she should go work at a prison pharnacy but no i cant wish that on prisonersp

The customer service experience at this location is very poor. Escalating an issue to a pharmacy…read moremanager is near useless. I had to hear a pharmacy staff yelling at me because I questioned a prescription given to me that was not the same dosage as the amount prescribed to me. I changed my pharmacy and will never again return to this location. It seems to me there are no customer or communication skills required at the time of hiring these people.

Was trying to get ahold of the pharmacy and they have a loop saying they are assisting other…read morecallers however when the line rings no one answers and they throw you back in the hold line. Worst experience.

Had to wait in line for 30 minutes for 2 items but a worker had a cart full and they magically…read moreopened a register for her! Hmmm ?!? Absolutely horrible service!

We've visited this location multiple times, but this was our first time using the pharmacy…read moredrive-through. The associate was very kind, and we noticed they asked for more detailed information when picking up orders--our assumption is that this is for customer safety. Overall, the service was good, and we didn't have to wait long to receive our order.

Over a 2 year period my diabetic meds (Lantus and Mounjaro) are out of stock and delayed. I…read morefrequently receive only a partial fill. When this happens once, I chalk it up to "life happens" but when it's this frequent it's just plain poor management and bad inventory control. Do better!

Not impressed! First of all my liquid contains chicken and my instructions said nothing about…read morerefrigeration. So I call and speak with tech who couldn't answer why it didn't require refrigeration but said "sure, go ahead and refrigerate". Don't think he really knew. More frustrating is the dosage is .65 ml. They give me a 5 ml dropper. I haven't a clue where that is on this mega-size dropper. At least my vet has a line indicated on the dropper. Not impressed.

They do not stand behind their products such as ProdiaMAX Lean Spark. Our Doctor says the product…read moreingredients are used by diabetic patients but this product is sold by you for weight management per your information. it does not work and had negative side effects.