Got my prescription sent here today and double checked the hours and availability by calling the…read moreautomated system that answers the phones. It told me that not only were my prescriptions ready, but that the pharmacy was currently open and open until 6pm tonight. Of course, when my wife pulled up, there was a written note on the window saying "Pharmacy is closed @ 1:30pm (it was 2:30 when she got there, so lunch was definitely over) The register staff just said "the automated times aren't official". What a joke. Why have the automated times at all? Why have an automated phone system if it gives incorrect information? I'd rather speak to a human that could've told me this hours ago instead of wasting our time like that.

I had a very disappointing experience at this Walgreens. I came to pick up my photos and waited at…read morethe photo counter, clearly visible, yet was completely ignored. I rang the bell for assistance, which didn't work--something the employees were apparently aware of but never addressed. Even though staff saw me standing there, no one came over to help. One employee was chatting with another while checking out customers but still didn't acknowledge me. I eventually had to walk over, wait in line, and ask if someone could assist me or if I was supposed to help myself. Only then was I told, somewhat rudely, that the bell was broken. This kind of service is unacceptable--customers should not have to chase down help, especially when the staff can clearly see someone is waiting. A little courtesy and attention would go a long way.

The pharmacy is very helpful and up front. The pharmacist are very nice and will to help greatly…read more I the store rep today was very nice. Overall I give it a 5. I am happy I selected Thai CVS even if I have to pass 5 others Goya

Kate, pharmacy tech was the most wilfully unhelpful person we've ever dealt with in a pharmacy…read moresetting. Made an appointment for elderly parents to get Covid boosters (as we've done many times before). Elderly parents show up and are told that Medicare doesn't cover the booster. They leave. I'm confused and call Medicare and am told that Medicare covers them. I call to explain to Kate that Medicare does indeed cover them. Kate can't seem to accept that she is wrong and instead is rude and condescending. We make an appointment at a different CVS pharmacy and have ZERO issues--get the booster & Medicare pays. It's extremely annoying dealing with a condesceding know-it-all who knows nothing. Had she simply taken the time to call Medicare and learn what she had to do, I'd be writing a positive review. She may also consider having some compassion and empathy for elderly people. I'm guessing it's not unusual for people on Medicare to go to the pharmacy to get vaccines--please get the proper training!

We've visited this location multiple times, but this was our first time using the pharmacy…read moredrive-through. The associate was very kind, and we noticed they asked for more detailed information when picking up orders--our assumption is that this is for customer safety. Overall, the service was good, and we didn't have to wait long to receive our order.

Over a 2 year period my diabetic meds (Lantus and Mounjaro) are out of stock and delayed. I…read morefrequently receive only a partial fill. When this happens once, I chalk it up to "life happens" but when it's this frequent it's just plain poor management and bad inventory control. Do better!

+ They are open 24 hours except for lunch. + They have a…read moredrive threw and are polite - the automatic system for prescription status is worthless. Don't enter your phone number and DOB it will not give you a valid answer. - when you call and ask for a pharmacy tech (you have to keep telling the automated system pharmacy tech) they will pick up the phone and then put you back on hold. This happened so many times I lost count. While on hold I got back in my car and drove back to the pharmacy. - this pharmacy is horrible understaffed for the amount of business they get. They need to hire more techs and pharmacies.

Now I knw why all Walgreens are closing. Long wait while in drive thru. Rude employees and need…read moremore staffing. Tamara, needs to take customer service places and needs a better attitude.

Was trying to get ahold of the pharmacy and they have a loop saying they are assisting other…read morecallers however when the line rings no one answers and they throw you back in the hold line. Worst experience.

Had to wait in line for 30 minutes for 2 items but a worker had a cart full and they magically…read moreopened a register for her! Hmmm ?!? Absolutely horrible service!

Cathy! Thank you for your help with my 95 yo FIL. Cathy was friendly and helpful taking us to each…read moreitem we needed, which would've taken us an hour to find. Polite, knowledgeable and engaging. Thank you Cathy, you are appreciatedYelp score only applies to Cathy (the pharmacy not so helpful, had a question but did not have a prescription. Passed over to 3 different people, very disinterested in helping, not friendly and unprofessional)

This pharmacy literally almost killed me…read more I recently moved to AZ and had all my prescriptions transferred to CVS. I called to refill my seizure medications. The tech on the phone assured me it would be filled the next day. I never got a text saying the med was refilled so when I called to inquire as to why, they told me they wouldn't have the medicine in stock for a week. He told me even when they did get it in stock, there's no guarantee they'd have enough for me. I needed my doctor's approval to send the script to another pharmacy but of course this all happened on a Saturday when offices are closed. I had to go to an ER to get an emergency script sent somewhere else. I'll never use CVS again after this experience.

I want to thank Dr. Nicole and her team always making sure we are up to date on our medications …read more She always looks for the lowest possible price for us. She is so knowledgeable and professional! Dr.Nicole makes you feel like the most important patient!

Very rude unapproachable red head girl working the photo counter today. I simply walked up and said…read more"hello I'd like to get a poster made" she immediately had attitude and said "well you have to use the kiosk for that" I said "okay thank you I didn't know". Another woman came up, she asked "is anyone working the counter?" I said "yes but she's not very nice, good luck". They had their interaction and before the woman left she turned to me and said "you're right"

Ear infection first time as an adult ‍! Nevertheless the service was quick 4:15 a.m. arrival at…read moreNextCare home by 5:30 a.m. Seen the doc, picked up my script all within an hour of leaving my home. Now that's great customer service! Thank you 24-hour CVS pharmacy on Litchfield and Dysart for having my script ready when I arrived. I definitely recommend this Nextcare location/24-hour CVS pharmacy for great customer service with ease. No 6:00 a.m. run this morning.

I just spent 20 minutes sitting at the drive-through waiting for one customer to leave the window…read more Services and assistance has been good in the past. Would've had to wait longer but the cars in back of me left so I could escape. I suggest the drive-through be reserved for relatively quick transactions. Patrons who need extra, time consuming help should be asked to come inside.

Update - days later and still no resolution from CVS. Eileen Munch the District "Leader" contacted…read moreme and promised that my insulin would be brought to the correct location in Saturday morning by noon. I check the app. No sign of my prescription being there. I call the pharmacy and confirm I'm correct. Just another lie from CVS management! I called Ms. Munch and she claims the script is there. Then why am I being told by your staff it's NOT there?! Who's lying?

I could be wrong, but I'm pretty sure a requirement to work here is to lack all customer service…read moreskills. Pros are parking and access is pretty easy no matter what direction you approach from. They have a self check out so I didn't have to wait for someone to actually acknowledge I was in the store. If you don't catch what I'm saying it's that not one employee said hello, welcome in, can I help you find something. This was obviously the first con. Second was the pharmacy was shut and locked down early afternoon on a Thursday so I couldn't even ask a question for what I needed help with. So I had to walk up and down every aisle nearby to try and figure out where or if they had what I needed. Good news is I found it, but then checked myself out to get out of this crap store.