Amazing, reliable, and thorough cleaners. They are the best, and have even been able to squeeze in…read morea last minute cleaning for us before we have guests stay, which really helped. Highly recommended. They are very professional and easy to work with.

Okay, to start I didn't personally contract this company. I worked with a realtor who recommended…read morethem. The initial quote was $250 for a deep clean of my house (excluding the garage and the basement). I'll note that my house is generally very clean; when the cleaners arrived, my house was not in bad shape at all. Initially, 3 women showed up. I let them in and they began do what they do, not long after another woman and the owner Sergio showed up. At no point did Sergio speak to me about the services or what they were doing; they just all seemed to be busy cleaning. My personal opinion is the service was okay, but they ended up charging me $407 for additional deep cleaning. This wasn't communicated to me, and to be honest, any additional time they spent cleaning was entirely due to their lack of urgency not what was actually needed. I called and complained; and they decreased the fee to $365. I have no problem paying for a service, however I think this interaction was a not very good, and I'm not happy with how it appeared they were just trying to take advantage of the situation. The costs of this service compared to the work I actually feel they did doesn't line up. If you charge for additional time, it should be very clear where or why that time is needed; I feel they (the cleaners) moved at a pace that didn't allow them to complete the service in a reasonable time.

Amanda (owner) is very attentive to detail and cares a lot about doing a really good cleaning job…read more If she finishes cleaning one area more quickly than anticipated, she always deeply cleans something else. I also appreciate how she treats her staff (and me) -- she is always helpful and kind.

This is an update to a previous review Paola and Haleigh…read morereached out to me and a very friendly young lady came to clean on Friday. She was prompt and thorough. I appreciate how they followed up. I have already scheduled another cleaning. Thank you!

I have used Aromatherapy Cleaning Services twice for deep cleaning before guests arrived. They…read morewere amazing!!! The owner and business manager were incredibly gracious, friendly, and efficient, with excellent communication skills. The house cleaner was one of the most pleasant, positive, hard-working people I've met, and her ability to thoroughly clean everything in our home was amazing. She even managed to make an oven with years of baked-on gunk look nearly new, using only a baking soda solution and lots of elbow grease. I also appreciated how she arranged items on table tops and bathroom counters in a more decorative manner. Our house sparkled after this cleaning!

I hired Two Maids and a Mop to deep clean my home before my daughter's birthday party. I was home,…read morebut did not micromanage them. After they left, it was clear that they had barely done a surface clean, not even close to the deep clean I paid for. I specifically asked that they concentrate on the floors and baseboards that did not appear to have been touched. When I contacted their office, I was offered a re-clean, with no mention of a time limit on when I had to request it. I didn't need one immediately, since I did the cleaning for the party. When I did eventually call, I was told it had been too long but the person who answered the phone said they would check with their manager and call me back. Not surprisingly, the return phone call never came.

2 cleaners, all equipment supplied, insured and bonded! Each cleaner has been trained. They are…read morekind, respectful and thorough! Highly recommend Two Maids

In March 2024 Sulma Fabiola from this cleaning service started coming here. We trusted her after…read morechecking references. That trust was misplaced. She left flooring not mopped, rugs not vacuumed, areas not dusted. She took advantage b/c we could not physically check to know that she was not cleaning yet took our money. She also would show up late and leave early but assure us that all cleaning was done and done thoroughly. She did not deserve to be paid. Once a friend was here we had her check and that is how we discovered filthy floors, etc. She said she speaks very little English. That may or not be another lie. I'm so sorry we trusted and paid her. Naturally, she no longer works for us and this is a warning to anyone else.

Last minute requirement for cleaning. Not available to find a feasible cleaning. Raquel responded…read morequickly and saved my day. Price is excellent and efficient work

Sadly, I have to downgrade my review after my last experience…read more After the first time, in which I had a deep cleaning of almost my whole condo (minus the basement & 2 bedrooms), I only wanted the den, kitchen, half bath and master bedroom cleaned. This was about half of what I had done previously. I wrote to Smiles Are Maid several times and asked for an estimate, but I didn't get a response. Finally, I just downgraded the size of my home, and when the appointment reminder came, it showed a reasonable price. Amber came on time, and she said there was a change in the work order, which I confirmed with her -- and explained again which areas I wanted cleaned. She started upstairs, and when she was ready to clean the downstairs, I went upstairs. After a while, I realized that I hadn't heard any noise, and I went downstairs to see she'd left, without saying anything. She still did a good job, so I don't have any complaints with her work. However, I was then charged another $84.00 after the cleaning. (They'd charged me more after the first time as well, but I didn't mind that as much, as Amber was there for 10 hours.) I wrote to them several times to ask why I was charged more. When I didn't get a response, I told them that if I didn't hear from them within 48 hours, I was going to take it up with my credit card company. I then heard back immediately. They said that the estimate was based on a one bedroom unit, and that my house was bigger than that. I said yes, it is, but I only asked for cleaning of the areas mentioned, that I'd asked in advance for a quote AND that I'd discussed it with Amber before she started. They did credit my card for the extra charge -- and they cancelled my upcoming service. Again, I asked why they cancelled, told them that wasn't my intention and that I just wanted to be charged fairly for the work that was done. I never heard back from them. So, my final rating: 5 stars for cleaning, 0 stars for communication and trying to keep the customer satisfied.

Switched maid services after 3 years. We had Smiles are Maid come out once and they did a great…read morejob. Problem is they can't get here on time. Second visit again wasn't on time. Apparently my time isn't worth anything as I sit and wait for their arrival. Never made fun of the cleaners cars. Geez what is wrong with you. Only stated that when a car leaks oil and gas they should park in the street. Your 2nd cleaner wanted me to handle her road service. I asked her if she had AAA. I shouldn't have to use my AAA for your employees. As for pictures of me laughing at your employee. Please post them. Quite honestly I didn't even know where her car broke down. So I would love to see the proof. Be very careful Tabatha you're close to slander. Any further posts of incorrect information will be dealt with accordingly. Can't recommend this business. RE: When you have a window of 9-11 you don't show up at 11, when you have a window of 8-9, you don't show up at 9:20. First visit of the day should be an easy appt to keep. Roads have been dry for 7 months now. No weather delays, I would suggest you tell your maids that when their appt is between 8-9 don't leave the house at 8:45. Your 2 hour comment is out of line when I have proof of email and texts that say the 8-9 arrival. Your company is highly unprofessional when it come to customers valuable time.

I have used this company in the past, for both Housekeeping and window washing. They have always…read morehad wonderful communication, the staff was professional and punctual. I will definitely use this company again.

I cannot recommend this business at all. What they want is…read morefor you to not be home when they clean. Attention working families! They will zip right through and do a very light cleaning. They like it best when you don't know how long they have been at your home. High pricing for a minimal job. Young women, smell like cigarette smoke, answering their cell phones, chit chatting on your dime. They do show up So if you want to pay sky high prices for light cleaning just because they show up, this is the cleaning service for you. Oh and they will raise your fees often with excuses of paying minimum wage etc. The workers do not benefit, I asked. This company likes to look like they are very professional but really......they aren't!

I can't say enough good things about Spotless Pro Clean. I just had a deep clean done of my house,…read moreand it was amazing. Their thoroughness and attention to detail were second to none. The owner was great about communicating before, during and after the clean. I've hired them to do regular biweekly cleanings.

My Mother is elderly and I needed to get a cleaning service to help her on a weekly bases. I tried…read morea lot of services and I was always uncomfortable with the different people they sent. Not only is Spotless Pro Clean thorough and conscientious about the work they do, but I can trust them as well. I always get the same results with professional services -and bonus- the cleaning product are all natural too, so I can feel good about the products they use. I would recommend this service to anyone!