I normally don't leave bad reviews, but I felt the need to share my frustration. I should have…read morenever came here. I asked for a TRIM, emphasis on the word TRIM! and LONG layers with curtain bangs. My hair used to be down to my butt, now it is right below my chest. I really don't like people cutting my hair, but my relative came here before and had a decent experience, so I decided to come here as well. Jessica cut my hair. I told her to only cut about an inch off and even gave her a reference photo. I demonstrated with my fingers how much to cut as well. She said okay and started cutting right away. My hair ended up 8 inches shorter!!! The layers are so short and the bangs aren't even close to what I imagined. After the cut, I was sent to receive a shampoo. The man there did very well and it was relaxing with the massage. That was the only good part about this experience. After I was done shampooing, they both blow dried my hair then she started to put a hot iron on it--with no heat protectant. After that, she started cutting more again. It was uneven because she didn't even bother to fix my middle part after the wash. I asked her if she could fix my part, but she told me that it's okay and to just put it any kind of way. Seriously? I paid 60+ tip, which I shouldn't have even done. I didnt realize how short it was until I left. I screamed inside of my car because I was so angry. I am so upset and will recommend that if you have long hair, to not go here unless you want a big chop. I will never go here again. 0 stars

Best service you can ever get amazing. The owner Jessica is super nice. The customer service is…read moreamazing Brenda Saudi and the other employees are just amazing You get what you asked for and when you walk out you walk out feeling like a new woman. I definitely recommended. I've been a customer for about 10 years. I will never let anybody else touch my hair

I had last minute walk in appt the day before Thanksgiving. Keisha was able to squeeze me in. She…read morewas quick, friendly and did a great job. I referred someone else to her and I will go back.

I truly Enjoyed my experience with (Lakisha) at "Sophisticated Beauty Salon". She started my hair…read moreat the time of my Appointment. Covid compliance..Very Friendly..Good Vibes happening here at this Salon. My Hair looks Awesome. I'll be back in the Future.

Love this place! Moved from Jersey and was looking for a clean and professional Dominican Hair…read moreSalon for myself & daughter. We hit the jackpot! Not only did we like the environment but we loved our hair and everyone was welcoming and friendly. Felt like we were back home at the salon we previously were going to for many yrs. Thank you for the Southern Hospitality and great service!!

This salon never responded. Was hoping I could get someone solid that will do my hair for me but…read moreUnfortunately I never heard anything from anyone at this Salon

Love ,love, love! Customer service A1, shop clean, hair stylist workmanship is great!read more

We've been wanting to try out this salon for a while. An I'm glad that we did. It reminds me of the…read moreway salons use to be. The salon was nice, cozy and clean. My daughter didn't wait long to go to the shampoo bowl. It took her 2 hours to get her hair done. Amazing the owner does great work at her craft.

Hope my hair stylist very good at what she do Yes blessed and amazing hands Love her very attentive…read moreto your hair do not have to tell her very much Love that

Ever since finding Takeisha on StyleSeat, she's been a God send. Having a daughter with A LOT of…read morehair who is also tender headed is not a good combination for me. My daughter never sheds a tear when receiving services at this salon and is ALWAYS happy when she leaves. I will continue making the 40 minute drive to support this salon and maintain my sanity. Thank you to Takeisha and her lovely assistant.

I visited this salon on Thursday around 10:00 AM. Before my appointment, I read several reviews,…read moreand I admit I was hesitant because some of them were negative. However, I was desperately in need of a salon that accepted walk-ins and was accessible for disabled customers, so I decided to give them a try. I am very glad I did. From the moment I walked in, I was greeted warmly and asked what services I wanted. I requested a shampoo, deep conditioning treatment, and a trim. I was taken right away for my shampoo and deep conditioner. Another stylist set my hair on rollers, and once I was finished under the dryer, another stylist promptly began styling my hair. The entire process was efficient, and all of the stylists I interacted with were friendly, patient, and accommodating. As someone with a disability, I especially appreciated the kindness and patience they showed me. Unfortunately, that is not always the experience disabled customers receive, so their attentiveness meant a great deal. My only minor concern was that during the deep conditioning treatment, I was not initially offered a towel to protect my clothing. I did ask for one because I did not want my shirt to get wet, and it was provided. Overall, I was very pleased with the service and the professionalism of the staff. My experience was positive, and I plan to return in the future.

Hair tech did a wonderful job coloring my hair, trimming, and giving me a blow out. I was…read moreespecially impressed with the outcome of the coloring. They were very kind and respectful and even offered me pizza the employees had just ordered while I was waiting and allowed me to borrow a charger. My only complaint is the time it took. I understand that multi-tasking is part of the job at times but doing 4 + heads simultaneously creates a bad experience for some like myself. A rough estimated wait time should be given initially because I was there for 5hrs despite them starting the coloring right away. Aside from them being understaffed, and taking too long, I'd recommend this place for my natural hair girls. I had 0 heat damage. Solid spot!

What an AWFUL experience!!! DO NOT COME HERE FOR A KERATIN TREATMENT!!…read more UPDATE: I typically get my Keratin treatments done in Los Angeles at a Salon that ONLY performs these treatments, no other service is offered there. I moved to Atlanta and decided to give this salon a try. I went in with curly 3C hair (frizzy since my last treatment was in May in Los Angeles) and left out with STRAIGHT hair from scalp to about 3.5 down the shaft of my hair with the rest of my hair still curly and frizzy. Amanda ONLY treated my "new growth" and said keratin treatments aren't applied to the hair that was previously treated which is FALSE!! only relaxers and permanent smoothing treatments aren't applied to hair that was previously relaxed. I was adamant about wanting to preserve my curls and just wanting my hair more manageable and frizz free. She understood this. She still proceeded to put this straightening treatment in my hair! I will only be able to wear straight styles until this grows out! My curls are ruined and the sides of my hair is completely broken off to two inches long and it's all because this stylist refused to acknowledge that she does not know how to do keratin treatments. It's been 2 months since my treatment and my hair is still breaking off! DO NOT COME HERE FOR A KERATIN TREATMENT. She uses a product that has Keratin in it, but it's NOT THE SAME THING! "Matrix Opti Smooth Normal Permanent Straightening Treatment" is NOT a Keratin Treatment! P.S. I left a review on Google and she actually replied acting as if I scammed her. how unbelievably unprofessional. To intentionally lie as if I skipped out on paying her when she didn't even attempt to collect money from me because she knew she ruined my beautiful curls. Not once did she ask me about payment, she kept telling me not to cry and that it will be okay and it's not permanent but here we are, two months later and I am now dealing with an inch of curly new growth, 4 inches of straight hair and 9 inches of curly ends. Amanda, you should be ashamed of yourself. Please note, you didnt even get the chance to flat iron my hair because when I finally saw what you did to my hair (you did a pretty good job at preventing me from seeing it up until that point) I was devastated! I immediately asked to see what you put in my hair. A RELAXER. I will be reporting you to BBB.

She got me in quickly and was efficient. Great job on my Keratin treatment. Would highly recommend.read more

Quick response and resolution. That is good customer service in my opinion. I didn't end up…read moregetting the service, but she provided me a number for future callback.

Came in without an appointment right before christmas for a silk press…read more They were very welcoming from the moment I walked in. Felt like I was right at home. The vibe was very calm and chill. Seems like the customers all know each other and everyone was just so nice. Services were not rushed and overall exactly what I expected for my tender headed child. She actually said she was comfortable throughout the whole process. Will be returning for sure! Thank you.

The experience of my first sew-in was a whole vibe! From the front desk with Z and my stylist…read moreDanielle was the best she was so gentle with my braids. Danielle also gave me great advice on what products to use and how to maintain my until my 4 week follow up. 10/10 highly recommend

Love this place. I have long natural hair and I wanted something new, I don't get sew ins often…read morebecause I've only had pretty bad ones... this was my first time at three girls and I'm sad I didn't go sooner. The shop is very clean and pretty. I had an appointment and I was just in time for it and had no wait! After I signed in and I was brought into a private room to have my hair braided. I love how accommodating the shop was. They have tv in the private rooms and overall I loved the experience. It only took about 2 hours from beginning to end and my end results was the best sew in I ever had! Thank you three girls!!