I have bought several pieces of furniture at this store and have found for the most part that the…read morefurniture upholds, the pricing is fair, and the selection available is broad. However, the store needs to take more responsibility on owning issues. For example, I recently purchased a platform bed that the wood support broke within a couple of months. I have been chasing the owner with daily calls to come fix the bed as I emphasized the importance of purchasing a strong bed several times at the time of purchase. Again, I like this store but the customer service needs to be improved.

It is an expensive shop with not so good quality furniture. Advertised discounts are either not…read morehonoured or are worthless on the sticker price.

I went to the Newark NJ store after seeing a sofa bed online and calling the 800 number to see what…read morestore I could see it in. It's not the most beautiful of showrooms but it has a great selection. We are still in the midst of COVID but I wanted to see the piece and make sure whatever I wanted was available. I was greeted warmly and Maria came to help me. I had been thinking about getting a traditional futon with a good mattress but they were much too heavy for me to manage. Futonland has a nice selection of sofas that easily open up to a futon style bed. The beautiful sofa that I saw online was at this showroom. I was reluctant to take the floor model because it was a bit dirty so Maria said she would call to see if a shipment was coming in anytime soon. She also told me if she couldn't get a new one she was sure the floor model would clean up nicely and she could offer a discounted price. I agreed to her offer and she gave me her cell number. It took a little more than a week but she followed up and said a new sofa would not be available. She cleaned the floor model and sent pictures. It cleaned up nicely and she offered a discount on the price. Even more accommodating, I asked for a delayed shipping date due to plumbing and painting issues and she agreed. She even sent me pictures of 3 different free pillows to choose from. I paid for "White Glove" delivery and the sofa was delivered on time and assembled. It is just beautiful! I am very pleased with the whole "Futonland" shopping experience. Advice to anyone reading this... when possible you should always buy from local stores that you can visit and view exactly what you are buying. Be a polite and respectful customer and mostly likely you will be treated the same way back.

From the owner: Established in 1995 as a small, specialty futon store in Queens, NY, Futonland has grown into a…read morenationwide presence, catering to customers across all 50 states. Our urban functional furniture collection, featuring natural sleep products, is available both online and in-store. Despite our expansion, we remain committed to personalized solutions in a workshop setting. With a strong online presence, Futonland has never lost sight of our dedication to tailored service. Our team takes pride in delivering exceptional craftsmanship and ensuring customer satisfaction. Whether you're in search of a comfortable futon or exploring our extensive functional furniture range, we provide quality products and personalized assistance.

Smelled really bad and the guy was rude. Unfortunate…read more -----------------------------------------

PROS: Many good items in this shop and they're all organized. The prices are reasonable and they…read morealso buy vintage items from people CONS: The guy behind the counter was a bit rude to my friend and I when we went in. Acted as though he didn't want to be there OVERALL: If you're looking for antiques or to sell some than this is the place for you. As long as you don't mind the lack of customer service

The interior designer at NYC Modern Home did an amazing job for my new real estate client. Glen's…read moredesigns for every room of their new apartment were so functional and aesthetically modern like they wanted. He added so much value to the property. I was amazed how he helped my first time home buyers understand their own design tastes and limited his selections for them, which streamlined the process and reduced their anxiety. My client told me, "I never dreamed our first home could look - and feel - this good! The designer you recommended took our space to the next level. We're so glad you connected us. We love our new home and how they kept a few of our family keepsakes and used them in the new design. The whole process was stressless and affordable."

I am working with Glen and his interior design company for about 9 years…read more Glen is AMAZING interior designer, by far better then all the rest of them! more then that, he never ceases to amaze me with his talent. In his case it's much more then a job, its all about his love for the business and for people. when you will decide to use Modern Home services, you will get much more more then interior designer...you will get a true friend! Modern Home projects are so amazing that I am using some of them as a digital showroom for my Audio Video clients, on top of that I am using some of the project that they did on my company's website. Glen thank you so much for many years of excellent service for my clients! Doron Mor, CEO - ExpertTech Inc. The Audio Video and Security Experts.

Zarin has been around a while. It's number one for fabric shopping for home textiles in New York. I…read moreused to shop there on Sundays after eating at Katz and going through the market at Grand Street. It was ( and is?) a tradition highly recommended for those tourists who want a New York experience after they tire of the museums. Buy some fabric you love and figure out later what to make of it.

Very nice & helpful staff. And the most beautiful fabrics! Can't wait to go back…read more I would highly recommend for anyone looking to reupholster furniture or update their home furnishings. They even were so kind as to give us directions in going to another shop for sewing accessories. excellent customer service.

Great customer service. Loved the quality of the dragons. Lots of fun to play with!! They have…read morecustom items too so I'll be ordering more.

From the owner: Your Imagination. Our 3D Printer. Endless Possibilities!…read more Looking for something unique? We’ve got you covered! Check out our HUGE variety of 3D-printed creations—from articulating toys and dragons to home décor, lighting, vases, planters, birdhouses, magnets, fidget toys, collectibles, mini figures, party favors, and so much more! Choose from a large assortment of colors, including UV-reactive and luminescent materials that really make your prints stand out! Have a favorite STL or 3MF file? Send it our way! We can bring your design to life and print it in the size and colors you want. Perfect for collectors, kids, gifts, parties, home décor, 3D-printing fans, and anyone looking for something one-of-a-kind! Message us today and let’s turn your ideas into something you can hold! The possibilities are endless!

I got 3 plants from here. One of them was an expensive Hawaii Tri Plant. The plant came with Spider…read moremites. I saw the leaves of the plant dying few days after getting it home and sent a message to the owner who said "it is normal and old leaves are dying." Hence I kept it with my other plants and in the next few days all my plants had spider mites. I have my herbs growing since 2 years with no problem and lost the harvest to the spider mites. Unfortunately I did not realize this sooner. I got medication, watered the plant and spent hours everyday trying to clean each leaf of every plant I not only spent over a 100$ on those plants that didn't last but it killed some of my existing plants (4 to be precise).

Mike accommodated a plant delivery for our wedding VERY quickly. No headaches and a fair price…read more Would recommend his business.