Got serviced for AC. Ran into some miscommunication day of and was charged more than anticipated…read more Talked to the manager Itzia and she got it squared away without issue. Ac works great and fantastic customer service. Would recommend.

Like others, I don't like leaving bad reviews but I can't let this slide anymore. On 6/12/202, I…read moretook my wife's car in around noon for an oil change and tire rotation. I was told I needed a wheel alignment and agreed to have that done since there was one car on the rack and I was next. Four hours later the car was ready. As I was getting in the car, I saw a greasy hand print on the light colored fabric on the drivers seat. My radio station had been switched and no more than a block away my check engine light came on. I returned to Grease Monkey where I stayed for another hour as they tried to figure out what happened. After over an hour and no one making eye contact, a tech came out to tell me all of the screws in my air box were stripped and a new one would be ordered. They said they would order a new one and call me. I called the store mid week and asked if it was ordered and they said no. Was going to get ordered, I asked. We're talking about it was the reply. So, after five hours in their waiting room, over $250 spent, I have a car with a check engine light on, stained upholstery and a ruined airbox and the 4th of July weekend coming up. Things happen, but the lack of respect Grease Monkey has shown me as a customer and my car is unacceptable and disappointing.

These guys are great to work with. They more about Subaru. Then any one in the mountain west and…read moreif you want to go fast this is the place to get the work done.

Went to Mentor Motors to find a reliable, reasonably priced vehicle for my daughter. From the…read morestart of the experience with their friendly office staff to the interaction with the owner, Cody, to the working out of the financials (with Jason, Cody's father), everything went smoothly. This mother daughter duo felt very attended to and really felt like the staff cared about us. I highly recommend this company!

I have had my pickup in twice, both times it was a good experience. They are honest, do good work,…read moreand communicate well with you. I trust them, and that is difficult to find in a mechanic shop.

These guys are the best in the business. Really good guys and they know what they are doing. Fair…read moreprices and quality work.

I drove from California to Idaho Falls BMW to look at test drive and potentially purchase my new…read moreJaguar F Pace R Dynamic S. building up to this I was assisted by Sean, and then when I arrived Morgan and Alex. All staff was professional, kind, and informative. All my questions were answered and they supplied all documentation from Carfax to the multiple photos and videos i asked for upon my travels to give me insurance this car was worth the drive through 4 states. When I arrived they did a little "show off" for my with the car and unveiled it in their showroom. It was striking and beautiful, the photos and videos didn't do it justice. Everything they said regarding the condition of the car was accurate and confirmed which was very important after driving such a committed and long distance. The car drove amazingly back to Cali and I couldn't be more pleased with the car and with all staff at this BMW in Idaho Falls! Top notch! Thanks again!

If I could give ZERO stars, that's what I would choose. Flabbergasted by the very shoddy service…read moreand followup we received by BMW of Idaho Falls. We had repairs done to the Rear Differential in early 2024. Later in the year the car suffered a catastrophic failure. Car was taken to a different BMW dealer where the problem was identified as Rear Differential Output Shaft dislodged, requiring rear diff and axel replacement to the tune of $9000. Before I could make a decision on the repair, the service rep called me and suggested I take this issue up with BMW of Idaho Falls, as they indicated the problem was due to a workmanship issue.!!! I put the two BMW Dealer service reps in contact. BMW of Idaho Falls is claiming they did nothing wrong. I then had the car towed to a separate independent BMW Certified repair company and gave no information. Interestingly, the repair serviceman called me and gave the same problem and resolution but refused to take my money (his words). He indicated I needed to take this up with BMW of America as the repair that was done was done incorrectly. When the repair was initially done, it appeared that someone had used a prybar to take off the axles. There is apparently a special tool that is supposed to be used and NO WAY that tool was used given the dents on the axles. Both dealers also indicated that there was NO WAY the damage on the axles was caused by towing/shipping which is what BMW of Idaho Falls is trying to blame the damage on. Two (2) other very reputable firms, one of which is another BMW dealer, say the problem was caused by the poor repair job done by BMW of Idaho Falls. Nevertheless BMW of Idaho Falls continues to say they aren't to blame and continue to not make contact with the service advisor at the other BMW dealer. Meanwhile I have an inoperable vehicle. You have a choice when buying and servicing your car. THINK HARD about throwing your money away at BMW of Idaho Falls.

Everything started out great. I was told I was pre- approved for a Jeep I wanted they just needed…read moreto detail and do a safety inspection. I kept hearing tomorrow, tomorrow till after 5 days the phone just rang and rang. Service finally picked up and I asked them how much longer on the Jeep, and they said they had no idea what I was talking about. They didn't have any wait on cars at the moment. He sent me back to sales where I sat on hold for 53 min before someone hung up the phone on me. Obviously, by this time I was fuming, so I went in. They told me my Subaru was definitely on the list to get done. Next thing I know, someone comes over and says he will have the General Manager call me by no later than 10am the next day. Surprise, no call. I'm not impressed in the slightest! They tell you what they think you want to hear, and then when they can't produce they lie instead of just telling you the truth. Not a good way to ruin a business.

I'm very disappointed with the service department at Young Mazda in Idaho Falls…read more I brought my 2023 Mazda CX-5 in for a check engine light (P0126). They replaced the coolant control valve and told me the repair was complete. Shortly after picking the car up, the heater started cutting in and out, the temperature began fluctuating, and I discovered the coolant was leaking down the side of the engine. This means the cooling system repair was returned to me leaking coolant, which is something that should have been caught immediately during a basic post-repair check. Unfortunately, this is now the second time I've had to bring my vehicle back because a repair wasn't done correctly the first time. Mistakes happen, but returning a vehicle with an active coolant leak shows a serious lack of attention to detail. At this point, my confidence in the quality of work from this service department is very low.

This is a great little dealership with very personalized care. They will bend over backwards to…read morehelp you out, treat you like their number 1 priority, and help you find the best fit for your family. Couldn't be happier with our experience here!

amazingly,,, everything turded out perfect!!! staff is…read moregreat & shop is great . high valley towning and service services & collisions& repaircollisions at anytime. high valley towing is there for you!!! morning , noon or night. they are all there for your mechanical inventories, partes & whatever services your autoa mobile needs to get your vehicle back to perfection!!! ‼

They helped tow our car about 3 blocks to the tire place so it could be fixed. It cost $75 for…read morethat distance. They were fast in getting to us - took about 5 minutes and he hooked up our car quickly and safely.

I can't say enough good things about C & S Auto! My transmission went out, and they went above and…read morebeyond to make sure my car was fixed and that I got the best service possible. They actually had to replace the transmission three times because the first two replacement transmissions didn't work properly. Through all of that, they stood behind their work, kept working until they got it right, and honored the price they originally quoted me. Their honesty, dedication, and commitment to making sure I was taken care of really impressed me. They could have made the situation much more difficult, but instead they did everything they could to get me back on the road without charging me more than what I was quoted. I truly appreciate everything they did and would absolutely recommend C & S Auto to anyone looking for a shop they can trust!

Really nice people and they try to look for things that could be a future problem so they can…read morecorrect it, if the customer wants. Mike is so pleasant to work with and goes out of his way to make sure the customer is pleased. They have saved us from a lot of future issues and tons of money.