UPack helped make my move so easy. I moved across country from Ohio to Seattle with just me my son…read moreand my dog and using Upack made the cross country trip a breeze. I was able to pack my three bedroom house into the trailer and then just drive my car. The move was actually cheaper than me renting a driving a Uhaul. The trailer arrived on time, the staff were friendly and efficient. Everyone I spoke too was helpful and got the job done right.

From the owner: U-Pack is the quick, convenient way to move long distance. You pay only for the space you use, so…read moreyou know the exact price as you load. No surprises and no hidden fees. Get a quote from U-Pack today and see how we compare to moving with full-service movers, rental truck companies, and other portable storage services.

Piss poor company. Wouldn't have them move my trash cans down to the curb. Not only do they charge…read moreand arm and a leg for mileage. They went not even a mile down the road and doubled the moving charge. Once again I wouldn't recommend them to move anything for me again!

Almost 2 weeks ago, I hired this company to move items from a townhome to an apartment. Chris, the…read moreowner, seemed cordial at first... saying his guys would do the job as close to four hours ($500 "deposit" and $134/4 hrs. thereafter) as was possible. The 2 guys that showed up on moving day (20 mins. late) looked a bit skeptical. They came in & began moving some things. At some point, they decided to take a smoke break. I received a call & I had to go to the new place to do paperwork. I asked the guys if they would be o.k. if I left for an hour or so. I hated to leave them alone with my stuff, because they clearly needed supervision. I returned my keys to the landlord and returned to the townhome. The dark-haired guy said they were headed to the apartment. I asked if they'd be there in an hour. He said they would. I showed up at the apartment & they had parked the semi right inside the main drive to the building! I went to the apartment and noted a few things that had been brought in. Unfortunately, it didn't occur to me to inspect my belongs at the time, so I went back outside. Apparently, at some point, the guys attempted to move my sofa, but couldn't because "it was too long." Instead of telling me there was an issue or loading the sofa back onto the semi, they placed my sofa in a fire escape!!! I did not discover this until after they left! They left behind MANY of my belongings... ALL of my personal belongings (a lot!), a very cherished family photo album that held my only pics of my son & other family members, stereo system, unopened containers of arts & crafts supplies, trash bags, freezer bags, SOS pads, paper towels, cleaning supplies, laundry detergent, aluminum foil, typing paper, computer paper, my cookbook collection (Joy of Cooking, BHG, 2 vegan books, Oprah & Rosie, thick/hardback cooking vegetables, Not Just Beans cookbook & menus, etc.), exercise equipment (5 pieces), vintage Bonkers! board game, vintage Othello board game, vintage Clue board game, Payday board game, Perfection board game, Connect Four board game, vintage chess set, UNO card game, Skip-Bo card game, 3 decks playing cards, 12-15 puzzles. Also missing was antique wood 2-shelf storage unit, table lamp with pewter base and modern maroon lampshade, clothing (much), shoes (8-10 pair), books (20+), Wolfgang Puck stainless steel large cooking pot, full/opened container of Folgers coffee, unopened bag sugar, son's clothing/shoes/trophies (5), many (8) storage container. Between 4-5 that afternoon, the dark-haired guy approached me & said they were going over on time & that if I wanted them to finish the job, I would have to call the person who was paying for my move & tell them they would have to o.k. them to charge her credit card $490 MORE!!!!! I said I was not calling her (so I could stress her out, too??!), so... what does this guy do? He goes behind my back, gets my friend's phone number & calls her, himself!!! He lied to her about how long they had been working, then turned around & lied to Chris (company owner), as well!!!!! All in all, they bilked her/credit card for $990.00, for a move from North Pkbg. to Vienna (not far from old Kmart). All that, after Chris promised it would not cost over $634.00. Their math, indeed, does not compute. While the other guy was shoving my loveseat through the doorway, he said something to t.v he dark-haired guy about not messing with it, because he "broke the frame." Also, at the completion of their half-***** move, the dark-haired guy came up with papers in-hand. Not explaining anything, he said, "Sign here, here, here & here." Then, he turned & left.

These guys are the best. Super efficient, friendly, and reasonably priced. If you need a quick move…read moreand great service, we highly recommend them!

Initially these guys were great. They worked with me when I kept changing my moving date and when…read morethe date was finally a firm date they were punctual. I was told there would be a 7% fee if using a credit card. I thought we'd need a huge truck so they brought a 25' and a 16' truck. The guys packed it so well that they only needed the 25' truck. One of the bosses was told that the antique Singer sewing machine was very delicate. Unfortunately it was damaged in the move anyways. The bosses brought 3 other guys and they were all great at the move-from-house. We wanted a head start to the move-to-house so they decided to have lunch before heading out. We gave them part of the tip early for lunch; $100. When they arrived at the move-to-house it was only the 3 guys, the bosses said they had other business to attend to which was cool. Unpacking went fairly smoothly. Not all boxes ended up in the rooms that were marked on the boxes though. One of the movers used the bathroom and either didn't flush or should have flushed twice. It was disgusting to lift up the lid and find crap in the toilet. At the end the crew chief and I went to settle up and instead of being $1850 as stated, he said it was $1,942. I asked if the extra was taxes and he said "yeah." It was a long day, I was tired so I didn't question it. They did not provide a receipt either. I also tipped an additional $20/worker so the total I wrote the check for was $2,002. Later I did the math and figured he charged me an additional 5% which was $92.50, then he rounded down. I hate to assume, and it seems a bit shady, but it seems he charged the additional 5% for them as a tip. We had researched what a tip should be and 5% to 10% seemed about right and we came in at the high end at $160. I knew it wasn't a fee for using a credit card because that would of been 7% (and we paid by check) so I attempted to contact them about this issue. I didn't hear back until I texted and said I wanted to resolve this issue before writing a review. I wanted to give them a chance to resolve the issue first. He finally responded and felt I was threatening them, which was not my intention. He said he'd look into it. Almost 3 weeks later I sent another text. It's been almost a week and still not a peep. It was shady of that guy to charge me 5% and I want my $92 back! If you use these guys, ask for a receipt at the end of the day and make sure it is for the correct amount. By the way, he did send us a paid invoice when a receipt was requested, but it was only for the $1,850 and not what we were actually charged which was $1,942.

One star is too high for this company who is affiliated with ALIED VAN LINES. They have NO remorse…read moreabout stealing and damaging our items. One third of our possessions were not delivered or offer to repair damaged items. Our claim does not take into consideration of being unreplaceable or emotional attachment and only $1,331. which is NOT like we was trying to make money on this lose. They made NO effort to correct this and a small fraction of what we paid them. DO Not trust them! Make sure you have a list and Pics of anything you let ANY mover take out of your home.

From the owner: We provide excellent household and commercial moving services. We take pride in providing the best…read moreservice to our customers.

I had a very disappointing and upsetting experience with this moving company…read more When the movers arrived, there was a strong odor of marijuana coming from them, which immediately made me uncomfortable. During the move, one of the movers attempted to readjust the U-Haul and ended up hitting the building, causing damage to the property. What made the situation even worse is that they never informed me about the damage. A witness actually had to go outside, tell the mover that he needed to notify me, and tell him to contact the building owner. Even after that, no one from the moving crew took responsibility or brought it to my attention directly. I tried to handle the matter professionally and gave the company an opportunity to resolve the issue. I asked them to take accountability for the mover's actions and pay for the damage that was caused. Instead, the issue has been ignored, and the company eventually stopped responding to my emails altogether. I have an incident report, photographs of the damage, and eyewitnesses to support everything I am saying. This company showed a complete lack of professionalism, accountability, and honesty. Mistakes can happen, but refusing to admit fault and ignoring a customer afterward is unacceptable. I would not recommend this company to anyone.

Stay away from this company - they are crooks!…read more I moved from my mom's house into my own apartment on August 2, 2022. The morning before the move, a woman from Let's Get Moving said they had no record of my request for moving a piano, and they might not have a truck available that day big enough for it (they did end up having one). She also said that I had paid a fee I wasn't supposed to, and she promised my mom and me that I would get a refund for that. I then paid a bill for moving the piano after the men showed up to move my stuff. My dresser (an antique they were told to be careful with) fell apart in the truck. The men told me they would find someone to fix it. Days later, my mom found two wheels from the dresser on her lawn. The men also left a moving blanket behind. These things suggest that the dresser may have fallen apart due to carelessness. As I said, days went by. I got no refund and no call from a furniture repair company. I examined my invoices and saw that I had been charged twice for moving the piano (I actually had already paid for moving the piano in my original bill). I did not catch this before, because the bill wording was strange-the fee for moving the piano was called a "safe fee". I called the moving company. An employee told me that I was not owed the refund I had originally been promised, but I should get a different refund due to paying twice for the piano. He also said that a furniture repair man would call me eventually. He promised to leave a message for his boss. Over a week went by. No phone calls, no refund. I called the company again, on August 24. The woman I originally talked to claimed that people are charged twice for moving a piano (both for loading and unloading it). She said she explained this to both my mom and me. I never heard her say that. I called my mom, and she was also never told there would be two fees for moving the piano. (On my August 24th call, the woman at Let's Get Moving also said she was still looking for someone to fix the dresser.) In September, I finally called my own repair company. The repairman called Let's Get Moving to find out if they would pay him, and he was told they would not pay to fix the dresser because they only will pay 60 cents per pound of broken furniture! Therefore, I had to throw the dresser away instead of having it fixed.