I had the unpleasant time of talking to Clara today as she answered the phone with a loud yawn! I…read morecalled to confirm my appt date and time and she was very rude and condescending. I had called previously and it was always pleasurable so her attitude took me back a bit. She was sarcasticly telling me my blue cross was an hmo and I should know I needed a referell. I explained I was not informed of that when I made my apt a month ago or when I called previously. She sharply bit back they are a specialist and I have an HMO I should know this. I have been here 2x before and never needed one. She is the definition of Poor customer service

Dr. Emery is attentive, professional and thorough. He listens to your concerns and answers your…read morequestions. I think what really sold me was the fact that he came into the examining room and SHOKE MY HAND! Who does that these days?? He's personable and doesn't DISMISS your concerns. I highly recommend him.

It's very hard to be treated for allergies when they cancel your allergy testing twice over the…read morecourse of several months due to lack of staff. The second time they canceled they said someone called me, but I had no message. They could not provide the time or day that the message was left. I had discontinued allergy medication prior to the test for nothing. My referral will be expired by the time they can get me in, and that's if they don't cancel a third time.

Dr. Newberry is an excellent doctor. I came to him in December of 2022, having had pulsatile…read moretinnitus in my left ear for six months. Before meeting with Dr. Newberry, I had seen several other providers (an NP, an MD, and a PA) through other organizations and they all either dismissed the seriousness of my symptoms as anxiety and allergies, or misdiagnosed me with an ear infection or Eustachian Tube Dysfunction. Dr. Newberry's approach was completely different. He was the first doctor who actually took me seriously. He was immediately concerned because it turns out persistent one-sided pulsatile tinnitus can be a symptom of a very serious and potentially dangerous condition called a dural AV fistula; however, while he mentioned the possibility of a dAVF (among other conditions), he also didn't jump to conclusions. He was very thorough. Over the course of a few months, we did some blood work, scans, and tests to figure out what might be causing it. When one of those scans finally came back abnormal, Dr. Newberry provided an immediate referral for me to see a neuroradiologist who eventually diagnosed me with a dural AV fistula. Dural AV fistulas are rare and complex, and I say this to point out that Dr. Newberry didn't let this deter him; he didn't discount a dAVF as a possible diagnosis, despite the fact it was unlikely because I didn't have any headaches at the time (a hallmark symptom of dural AV fistulas). I'm so grateful to him because other providers obviously dismissed the possibility that I had such a rare condition, probably because it was simply unlikely. Had I not seen Dr. Newberry, it's very possible this condition might have gone undiagnosed and led to a stroke or brain hemorrhage in a decade or so; alternately, it could have eventually led to a misdiagnosis of dementia or other neurological conditions due to the impact it can have on cognitive functioning. In general, Dr. Newberry is very easy to talk to and has a great bedside manner. He's a good listener, and I would describe him as highly competent and on the cutting edge of ENT medicine. As someone who has been repeatedly let down by medical providers over the years, I find myself trusting his opinion. He can see the big picture as well as the details, and never loses sight of the fact that his patient is a human being. My experience with Rhode Island ENT as an organization has also been great. I have found it very easy to schedule appointments with them. The receptionists and medical assistants are pleasant and competent. They send appointment reminder text messages which is helpful. I have never had any issue with them forgetting to order a prescription or send in a referral, or any hiccups with insurance. Though I do remember experiencing some initial frustration trying to schedule an appointment as a new patient due to the call routing, since I've become a patient, I've found it very easy to work with them.

Dr Holly is wonderful. Kind, caring, compassionate.read more

Dr. Holly helped my 75 year old step father with his hearing test and fitted him for hearing aids…read more He is thrilled with the results! He is able to communicate more now and has much more self confidence! She was wonderful! We both felt she was patient and understanding. Such a great doctor! Highly recommend!!

I was diagnosed with severe hearing loss in my left ear, my right ear was minor…read more after 50 hours of researching online and YouTube videos, I decided that the Oticon intent, were the hearing aids from me. They have the latest technology with AI built-in. I am happy to report after using my hearing aids for six months. Total game changer. The team at Ocean State hearing has been very responsive with follow up calls and follow up appointments to make sure everything is going well. Dr. Michael has been so helpful. We have adjusted the hearing aids as needed for peak performance. Once I had the hearing aids on for about eight weeks, I don't even notice that I wear them anymore. If you truly would like the best hearing aids Oticon intent one is a game changer. Sincerely Daniel Eichin.

All the negative comments are true, MICHAEL. I went through the same unprofessional and unethical…read morebehavior from you. My mom waited 3 weeks for hearing aids only to find out you NEVER ORDERED THEM, Michael. My mom lost her mind when I told her. You are rude, and instead of taking responsibility you CANCELED HER ORDER and hung on me. So unprofessional and not to mention you violated the Dr. codes of ethics.

I recently took my 93 year old mother for an appointment and was so pleasantly surprised at the…read moreprofessionalism, competency and friendliness of Rachel Smith who took care of us. She administered the hearing test and gave us valuable information for future reference. Her knowledge and expertise were of the caliber that is not the norm in services to the elderly in today's day and age. I would highly recommend HER and the services this office provides to any of my family and friends that needed these services.

From the owner: The URI Speech and Hearing Center offers hearing healthcare solutions providing the latest hearing…read moreaid technology paired with client-focused support and education. Our services include hearing testing and hearing aid dispensing and repairs.

I heard only good reports and high recommendations for Dr. Godley. My problem was my nose was…read morealways clogged, making it difficult to breath normally. This was especially distressing at night. I was diagnosed with Sleep Apnea. However, the CPAP mask did help matters, as I was unable to breath normally. I was fed up with nasal sprays and all the other OTC "fixes" for my problem. In my follow-up appointment with Dr Godley, after looking in my nose, he said, "You have a Deviated Septum." Dr. Godley explained that this is a fairly common condition and he could take care of it. He set a date to operate. I am now completely free from "stuffy nose syndrome". My Apnea mask works just fine and I can sleep comfortably all night, much to the relief of my wife. I credit Dr. Godley with solving my sleep problem. Thank you Dr. Godley.

Doctor Tarro is great. Great doctor. Highly recommend Doctor Tarro. His staff on the other hand is…read morehighly incompetent. 3 times I gave his office my filled out paperwork so they could forward it so I could get paid for the 4 days of work I missed. 3 times those incompetent turds who work for him failed to complete the very simple task of faxing my information. Never got paid for those 3 days. The doc is great. Unfortunately his staff are awful. Can't find good help these days

Good doctor, but the worst staff I have ever encountered. Extensive phone tree and voice mail make…read moreit almost impossible to ever speak to a live person. Hours on hold only to be told so and so is not available. You could die in the waiting room and no one would notice until lunch break.