Dr Holly is wonderful. Kind, caring, compassionate.read more

Dr. Holly helped my 75 year old step father with his hearing test and fitted him for hearing aids…read more He is thrilled with the results! He is able to communicate more now and has much more self confidence! She was wonderful! We both felt she was patient and understanding. Such a great doctor! Highly recommend!!

I had the unpleasant time of talking to Clara today as she answered the phone with a loud yawn! I…read morecalled to confirm my appt date and time and she was very rude and condescending. I had called previously and it was always pleasurable so her attitude took me back a bit. She was sarcasticly telling me my blue cross was an hmo and I should know I needed a referell. I explained I was not informed of that when I made my apt a month ago or when I called previously. She sharply bit back they are a specialist and I have an HMO I should know this. I have been here 2x before and never needed one. She is the definition of Poor customer service

Dr. Emery is attentive, professional and thorough. He listens to your concerns and answers your…read morequestions. I think what really sold me was the fact that he came into the examining room and SHOKE MY HAND! Who does that these days?? He's personable and doesn't DISMISS your concerns. I highly recommend him.

I am a senior citizen so I can say with experience that Dr. Finch provides excellent, attentive,…read moreconsistent, technical and empathic services. Her office is easily accessible, parking is easy, is nicely staffed, and the waiting room is nicely furnished. She will patiently work with you to provide you a solution for your hearing issues. I recommend Dr. Finch for you hearing needs.

I came here to get my ears checked after having issues hearing; particularly in my left year. The…read moresecretary was super sweet and took my info and I didn't wait long before seeing the doctor. She took her time with me and did a very in-depth hearing test and was very kind about delivering the news about my less than optimal hearing. She provided me resources of places to go for further testing to rule out certain causes and just was overall very sweet and relatable. I would absolutely recommend her to people (of all ages) to get checked out; especially if you believe you could need a hearing aid.

This review is strictly for the Mendon Road Cumberland office…read more Three times my son had appointments there. Three times the rude, incompetent person at the desk denied that we even had the appointments. When I showed her the appointment card, she denied that it was real. Twice so far this year, the exact same thing happened to my 92 year old father. The first time it happened he asked the woman to give him a SIGNED appointment card. She signed the card "Lynn." Today he went to his appointment. She told him he didn't have an appointment at this time and that they have never had an employee named "Lynn." This has happened to Every Single Person I know who has dealt with this office. It is not an isolated incident. Read the other reviews here about the rude unresponsive staff. Dr DellaTorre is ok but the staff here deserves to be fired. Incompetent, dishonest, gaslighting, and rude. An if this behavior isn't intentional it only proves that they are also idiots. AVOID AVOID AVOID. Do not give a cent to these insufferable crooks. I welcome any response from this office. Be aware that I will be calling Every Day to verify the appointment that I wish my father hadn't made. And recording the calls for quality control purposes

It's very hard to be treated for allergies when they cancel your allergy testing twice over the…read morecourse of several months due to lack of staff. The second time they canceled they said someone called me, but I had no message. They could not provide the time or day that the message was left. I had discontinued allergy medication prior to the test for nothing. My referral will be expired by the time they can get me in, and that's if they don't cancel a third time.

I am absolutely amazed -- amazed! -- by the promptness and efficiency of this office. I arrived a…read morefew minutes before my appointment to a room full of other patients, and barely sat down before my name was called. I cannot remember the last time anything like that happened at doctor's office. They were on time!!! After getting my CT scan from the friendliest and most charming technician I have ever encountered, I barely had time for a brief restroom visit before I went in for the allergy test. The allergy test is hardly what I would call enjoyable, as you're stuck 120 times with 120 needles -- it's a lot of waiting and a lot of pinching -- but the woman who conducted the procedure was warm and professional and impressively quick. So, why the 4-star review? The bathroom. It's FRIGHTENING. Like, dingy, smelly, dirty, spider-in-the-corner-staring-at-me-while-I-pee yucky and highly, highly outdated. Pee before you go, people. Other than a scary bathroom, I have nothing but glowing things to say about this place.

One of the two Dr who we saw was basically useless and just referred to the other Dr in the same…read moreoffice. There was no urgency at all despite the real possibility that she has permanent 100% hearing loss. The condition requires quick treatment which is the greatest indicator for positive outcome. Wasted weeks instead of starting on treatment immediately. Then the front desk staff was not scheduling appointments according to the strict protocol that the Dr laid out, and they made appts that we already knew would be impossible to keep due to availability of the Rx from the compounding pharmacy. They said make the appt anyway, then we had to cancel and they have not called back to reschedule. Meanwhile her condition becomes more severe. Horrible awful quality of care, completely useless. Only go here if you want your condition to worsen or you have no other option.

Dr Emery is my ENT Doctor and he is the best. I came here…read moreand he initially found that my right vocal cord was nearly completely in the closed position effecting my breathing, swallowing and speaking. One year later my vocal cord has re-opened somewhat and everything is much better. I followed his advice and got off of one of my powdered inhaler and I have pretty much cleared up. I only have a need to clear my throat occasionally and that is primarily caused by one of my inhalers. I'm doing much better. I recommend RIENT for any ear nose and throat issues.

Um- go elsewhere. When I first came here about 2-3 years ago I very much knew my hearing was off…read moreand the doctor barely listened to me telling me "you're too young to have hearing problems", I was not leaving until I was properly checked which they did in turn do tests, and checked my ear canals with some device and realized I am indeed hearing impaired. No apology from the doctor or anything he was just like I can't believe it, while sending me out to an audiologist so I could get hearing aids. Fast forward to recent, I call this office and they never answer, they prompt you to leave a message and they don't return calls for awhile, extremely frustrating. My hearing has gotten worse and the audiologist told me to come back here to see if the ENT doctor can see what's going on. Which prompted this review because I am fed up. They do have other offices (Providence, I called and they said you should stick to Cumberland which is this location since that's where you started) mind you Cumberland is really far from me so Providence is much closer the lady was extremely rude at Providence as well. I'm not really sure why they have all these locations but frown upon switching places especially when this location is impossible to get ahold of. I did call the Johnston location and they said they would see me in a month. So we shall see. Hopefully they at least listen, but they didn't give me an issue seeing them there. This location is in a building with other offices and the parking lot is a decent size. It's kind of old and outdated looking on the inside.

I was diagnosed with severe hearing loss in my left ear, my right ear was minor…read more after 50 hours of researching online and YouTube videos, I decided that the Oticon intent, were the hearing aids from me. They have the latest technology with AI built-in. I am happy to report after using my hearing aids for six months. Total game changer. The team at Ocean State hearing has been very responsive with follow up calls and follow up appointments to make sure everything is going well. Dr. Michael has been so helpful. We have adjusted the hearing aids as needed for peak performance. Once I had the hearing aids on for about eight weeks, I don't even notice that I wear them anymore. If you truly would like the best hearing aids Oticon intent one is a game changer. Sincerely Daniel Eichin.

All the negative comments are true, MICHAEL. I went through the same unprofessional and unethical…read morebehavior from you. My mom waited 3 weeks for hearing aids only to find out you NEVER ORDERED THEM, Michael. My mom lost her mind when I told her. You are rude, and instead of taking responsibility you CANCELED HER ORDER and hung on me. So unprofessional and not to mention you violated the Dr. codes of ethics.

I went to get my hearing tested today at the Women and Infants Audiology department and it was a…read morevery easy and pleasant experience. First of all, there's free parking in a fenced and secure lot right next to the entrance. I asked the main lobby person for the office and he pointed me in the right direction (suite 215). I only waited like 5 min and I was greeted by my Audiologist (L Gafen) and she was very patient and explained everything very carefully and thoroughly. I was very happy with this experience. Fully recommended...

Time for an update but nothing changed for the worse all for the better. Kathy at the front is very…read morekind and if you leave a message she gets right back to you. The audiologist did change but Liora is such a sweetie and she's so professional and helpful. Any issues I had with my hearing aids she figured it out quickly so I didn't have to send them in. She understands what I'm going through and I can tell she with her whole heart cares about her patients. I also needed a work note for accommodations she wrote it within 30 minutes when I told her it literally wasn't a rush- and it was such a well written letter. I love this practice so much!

I visited the Beltone location in South Attleboro, MA on 7/16/25. it was the first time in my 78…read moreyears of life anyone took the time to listen to my whole story that started in the Vietnam War where I developed tinttus, a constant ringing in my ears that robbed me of my silence. I met with Cynthia Squire who was my Beltone Hearing Professional. She was the first one to fully explain my issue and give me a warning to always use my hearing aids--even if they don;t help the tinittus; because I need to wear them to protect the hearing I have left--information I wish I had gotten thirty years ago from several hearning centers and doctors--who never explained that to me. I am grateful for Cynthia's expertise, and for giving me so much valuable time which will help change my life. I am like Arnold--I'll be back...

Frank Ring, the hearing care practitioner at this Beltone location, took us under short notice and…read morewas tremendously professional, personable and efficient.

You would think that the receptionist would offer my friend a wheelchair as he is doing his intake…read moreforms standing in the check-in window bent over in extreme pain, back throbbing Additionally the employee that works in X-ray, they toss you around like a salad in there and don't even consider the pain before laying a hand on me. I hope I never get ill because I don't trust any of these doctors, PAs, etc!!!!

: Incredible Administrative Care, but Completely Let Down by the Providers:I have very mixed…read moreemotions about my visit here. On one hand, I want to give a massive shoutout to Kristen White. She was incredibly professional, genuinely listened to my requests, and took excellent care of me. In a moment when I was in extreme pain and feeling completely overwhelmed, Kristen made me feel like an actual human being. Her empathy and customer service were a solid 5/5 stars.Unfortunately, the medical care from the actual providers was deeply disappointing. I came in with an acute sports injury after hearing a physical "pop" in my foot, experiencing swelling on the top of my foot, and dealing with severe nerve pain. They took X-rays but didn't bother to sit down, look at them with me, or properly explain a clear diagnosis. Instead, they completely dismissed a severe structural injury as basic plantar fasciitis, handed me some topical gel, and sent me on my way.To make matters worse, they told me it was "normal to work under these conditions"--completely ignoring the fact that my daily job requires heavy pulling, pushing, and lifting of heavy objects. Because they refused to give me an immobilization boot or take the soft-tissue damage seriously, I have spent days favoring my left leg. I have now developed agonizing sciatica from straining my back just trying to hobble around.Kristen White deserves a promotion for her outstanding humanity and professionalism, but the medical providers seriously need to re-evaluate how they dismiss patients with acute traumatic injuries.