Dr Holly is wonderful. Kind, caring, compassionate.read more

Dr. Holly helped my 75 year old step father with his hearing test and fitted him for hearing aids…read more He is thrilled with the results! He is able to communicate more now and has much more self confidence! She was wonderful! We both felt she was patient and understanding. Such a great doctor! Highly recommend!!

I had the unpleasant time of talking to Clara today as she answered the phone with a loud yawn! I…read morecalled to confirm my appt date and time and she was very rude and condescending. I had called previously and it was always pleasurable so her attitude took me back a bit. She was sarcasticly telling me my blue cross was an hmo and I should know I needed a referell. I explained I was not informed of that when I made my apt a month ago or when I called previously. She sharply bit back they are a specialist and I have an HMO I should know this. I have been here 2x before and never needed one. She is the definition of Poor customer service

Dr. Emery is attentive, professional and thorough. He listens to your concerns and answers your…read morequestions. I think what really sold me was the fact that he came into the examining room and SHOKE MY HAND! Who does that these days?? He's personable and doesn't DISMISS your concerns. I highly recommend him.

I am a senior citizen so I can say with experience that Dr. Finch provides excellent, attentive,…read moreconsistent, technical and empathic services. Her office is easily accessible, parking is easy, is nicely staffed, and the waiting room is nicely furnished. She will patiently work with you to provide you a solution for your hearing issues. I recommend Dr. Finch for you hearing needs.

I went in to get my hearing aid repaired, it was thankfully a quick fix and no wait. Doctor Finch…read moreand her assistant are super friendly.

Dr. Newberry is an excellent doctor. I came to him in December of 2022, having had pulsatile…read moretinnitus in my left ear for six months. Before meeting with Dr. Newberry, I had seen several other providers (an NP, an MD, and a PA) through other organizations and they all either dismissed the seriousness of my symptoms as anxiety and allergies, or misdiagnosed me with an ear infection or Eustachian Tube Dysfunction. Dr. Newberry's approach was completely different. He was the first doctor who actually took me seriously. He was immediately concerned because it turns out persistent one-sided pulsatile tinnitus can be a symptom of a very serious and potentially dangerous condition called a dural AV fistula; however, while he mentioned the possibility of a dAVF (among other conditions), he also didn't jump to conclusions. He was very thorough. Over the course of a few months, we did some blood work, scans, and tests to figure out what might be causing it. When one of those scans finally came back abnormal, Dr. Newberry provided an immediate referral for me to see a neuroradiologist who eventually diagnosed me with a dural AV fistula. Dural AV fistulas are rare and complex, and I say this to point out that Dr. Newberry didn't let this deter him; he didn't discount a dAVF as a possible diagnosis, despite the fact it was unlikely because I didn't have any headaches at the time (a hallmark symptom of dural AV fistulas). I'm so grateful to him because other providers obviously dismissed the possibility that I had such a rare condition, probably because it was simply unlikely. Had I not seen Dr. Newberry, it's very possible this condition might have gone undiagnosed and led to a stroke or brain hemorrhage in a decade or so; alternately, it could have eventually led to a misdiagnosis of dementia or other neurological conditions due to the impact it can have on cognitive functioning. In general, Dr. Newberry is very easy to talk to and has a great bedside manner. He's a good listener, and I would describe him as highly competent and on the cutting edge of ENT medicine. As someone who has been repeatedly let down by medical providers over the years, I find myself trusting his opinion. He can see the big picture as well as the details, and never loses sight of the fact that his patient is a human being. My experience with Rhode Island ENT as an organization has also been great. I have found it very easy to schedule appointments with them. The receptionists and medical assistants are pleasant and competent. They send appointment reminder text messages which is helpful. I have never had any issue with them forgetting to order a prescription or send in a referral, or any hiccups with insurance. Though I do remember experiencing some initial frustration trying to schedule an appointment as a new patient due to the call routing, since I've become a patient, I've found it very easy to work with them.

This review is strictly for the Mendon Road Cumberland office…read more Three times my son had appointments there. Three times the rude, incompetent person at the desk denied that we even had the appointments. When I showed her the appointment card, she denied that it was real. Twice so far this year, the exact same thing happened to my 92 year old father. The first time it happened he asked the woman to give him a SIGNED appointment card. She signed the card "Lynn." Today he went to his appointment. She told him he didn't have an appointment at this time and that they have never had an employee named "Lynn." This has happened to Every Single Person I know who has dealt with this office. It is not an isolated incident. Read the other reviews here about the rude unresponsive staff. Dr DellaTorre is ok but the staff here deserves to be fired. Incompetent, dishonest, gaslighting, and rude. An if this behavior isn't intentional it only proves that they are also idiots. AVOID AVOID AVOID. Do not give a cent to these insufferable crooks. I welcome any response from this office. Be aware that I will be calling Every Day to verify the appointment that I wish my father hadn't made. And recording the calls for quality control purposes

One of the two Dr who we saw was basically useless and just referred to the other Dr in the same…read moreoffice. There was no urgency at all despite the real possibility that she has permanent 100% hearing loss. The condition requires quick treatment which is the greatest indicator for positive outcome. Wasted weeks instead of starting on treatment immediately. Then the front desk staff was not scheduling appointments according to the strict protocol that the Dr laid out, and they made appts that we already knew would be impossible to keep due to availability of the Rx from the compounding pharmacy. They said make the appt anyway, then we had to cancel and they have not called back to reschedule. Meanwhile her condition becomes more severe. Horrible awful quality of care, completely useless. Only go here if you want your condition to worsen or you have no other option.

We tried calling this place be prepared for a half hour wait time just to get to speak to anybody…read moredo not press pounds for the text messaging system. It is not faster than calling. They will tell you they'll get back to you in 1 to 3 days with an answer and then when you actually do get the staff, there's no personal touch you can tell it's they're just like reading a script for everything. They reply with. It's actually kind of sad. There's a doctor at this location Dr. Duff, who is a cut above the rest amazing it's just to get to him. It's like storming Guantánamo Bay. Best of luck to others that have to go here.

Dr Emery is my ENT Doctor and he is the best. I came here…read moreand he initially found that my right vocal cord was nearly completely in the closed position effecting my breathing, swallowing and speaking. One year later my vocal cord has re-opened somewhat and everything is much better. I followed his advice and got off of one of my powdered inhaler and I have pretty much cleared up. I only have a need to clear my throat occasionally and that is primarily caused by one of my inhalers. I'm doing much better. I recommend RIENT for any ear nose and throat issues.

Um- go elsewhere. When I first came here about 2-3 years ago I very much knew my hearing was off…read moreand the doctor barely listened to me telling me "you're too young to have hearing problems", I was not leaving until I was properly checked which they did in turn do tests, and checked my ear canals with some device and realized I am indeed hearing impaired. No apology from the doctor or anything he was just like I can't believe it, while sending me out to an audiologist so I could get hearing aids. Fast forward to recent, I call this office and they never answer, they prompt you to leave a message and they don't return calls for awhile, extremely frustrating. My hearing has gotten worse and the audiologist told me to come back here to see if the ENT doctor can see what's going on. Which prompted this review because I am fed up. They do have other offices (Providence, I called and they said you should stick to Cumberland which is this location since that's where you started) mind you Cumberland is really far from me so Providence is much closer the lady was extremely rude at Providence as well. I'm not really sure why they have all these locations but frown upon switching places especially when this location is impossible to get ahold of. I did call the Johnston location and they said they would see me in a month. So we shall see. Hopefully they at least listen, but they didn't give me an issue seeing them there. This location is in a building with other offices and the parking lot is a decent size. It's kind of old and outdated looking on the inside.

I was diagnosed with severe hearing loss in my left ear, my right ear was minor…read more after 50 hours of researching online and YouTube videos, I decided that the Oticon intent, were the hearing aids from me. They have the latest technology with AI built-in. I am happy to report after using my hearing aids for six months. Total game changer. The team at Ocean State hearing has been very responsive with follow up calls and follow up appointments to make sure everything is going well. Dr. Michael has been so helpful. We have adjusted the hearing aids as needed for peak performance. Once I had the hearing aids on for about eight weeks, I don't even notice that I wear them anymore. If you truly would like the best hearing aids Oticon intent one is a game changer. Sincerely Daniel Eichin.

All the negative comments are true, MICHAEL. I went through the same unprofessional and unethical…read morebehavior from you. My mom waited 3 weeks for hearing aids only to find out you NEVER ORDERED THEM, Michael. My mom lost her mind when I told her. You are rude, and instead of taking responsibility you CANCELED HER ORDER and hung on me. So unprofessional and not to mention you violated the Dr. codes of ethics.

I went to get my hearing tested today at the Women and Infants Audiology department and it was a…read morevery easy and pleasant experience. First of all, there's free parking in a fenced and secure lot right next to the entrance. I asked the main lobby person for the office and he pointed me in the right direction (suite 215). I only waited like 5 min and I was greeted by my Audiologist (L Gafen) and she was very patient and explained everything very carefully and thoroughly. I was very happy with this experience. Fully recommended...

Time for an update but nothing changed for the worse all for the better. Kathy at the front is very…read morekind and if you leave a message she gets right back to you. The audiologist did change but Liora is such a sweetie and she's so professional and helpful. Any issues I had with my hearing aids she figured it out quickly so I didn't have to send them in. She understands what I'm going through and I can tell she with her whole heart cares about her patients. I also needed a work note for accommodations she wrote it within 30 minutes when I told her it literally wasn't a rush- and it was such a well written letter. I love this practice so much!

I visited the Beltone location in South Attleboro, MA on 7/16/25. it was the first time in my 78…read moreyears of life anyone took the time to listen to my whole story that started in the Vietnam War where I developed tinttus, a constant ringing in my ears that robbed me of my silence. I met with Cynthia Squire who was my Beltone Hearing Professional. She was the first one to fully explain my issue and give me a warning to always use my hearing aids--even if they don;t help the tinittus; because I need to wear them to protect the hearing I have left--information I wish I had gotten thirty years ago from several hearning centers and doctors--who never explained that to me. I am grateful for Cynthia's expertise, and for giving me so much valuable time which will help change my life. I am like Arnold--I'll be back...

Frank Ring, the hearing care practitioner at this Beltone location, took us under short notice and…read morewas tremendously professional, personable and efficient.

: Incredible Administrative Care, but Completely Let Down by the Providers:I have very mixed…read moreemotions about my visit here. On one hand, I want to give a massive shoutout to Kristen White. She was incredibly professional, genuinely listened to my requests, and took excellent care of me. In a moment when I was in extreme pain and feeling completely overwhelmed, Kristen made me feel like an actual human being. Her empathy and customer service were a solid 5/5 stars.Unfortunately, the medical care from the actual providers was deeply disappointing. I came in with an acute sports injury after hearing a physical "pop" in my foot, experiencing swelling on the top of my foot, and dealing with severe nerve pain. They took X-rays but didn't bother to sit down, look at them with me, or properly explain a clear diagnosis. Instead, they completely dismissed a severe structural injury as basic plantar fasciitis, handed me some topical gel, and sent me on my way.To make matters worse, they told me it was "normal to work under these conditions"--completely ignoring the fact that my daily job requires heavy pulling, pushing, and lifting of heavy objects. Because they refused to give me an immobilization boot or take the soft-tissue damage seriously, I have spent days favoring my left leg. I have now developed agonizing sciatica from straining my back just trying to hobble around.Kristen White deserves a promotion for her outstanding humanity and professionalism, but the medical providers seriously need to re-evaluate how they dismiss patients with acute traumatic injuries.

Their appointment scheduling system is the worst I have ever encountered. 45 minutes or more to…read moreschedule an appointment. You can't call the provider's office directly- one main number to reach all providers part of University Orthopedics. Absolutely terrible!!!