I had the unpleasant time of talking to Clara today as she answered the phone with a loud yawn! I…read morecalled to confirm my appt date and time and she was very rude and condescending. I had called previously and it was always pleasurable so her attitude took me back a bit. She was sarcasticly telling me my blue cross was an hmo and I should know I needed a referell. I explained I was not informed of that when I made my apt a month ago or when I called previously. She sharply bit back they are a specialist and I have an HMO I should know this. I have been here 2x before and never needed one. She is the definition of Poor customer service

Dr. Emery is attentive, professional and thorough. He listens to your concerns and answers your…read morequestions. I think what really sold me was the fact that he came into the examining room and SHOKE MY HAND! Who does that these days?? He's personable and doesn't DISMISS your concerns. I highly recommend him.

I wore hearing aids for years but they had become ineffective. My previous audiologist said they…read morewere set to max level and couldn't be repaired,so I abandoned them for a while. On a whim I tried Keystone, fully expecting to purchase a new pair but Saran was able to return them back to service. After about a year I definitely needed a new pair and was fully confident in purchasing them from Keystone. Since then I've been very vocal in referring friends and family to them because they're the best!

This is a top notch facility for purchasing hearing aids. My audiologist was Margo Belisle and…read moreshe had me fit for hearing aids for minor to moderate hearing loss. The purchase came with 75 days return with 3 follow-up visits to get the hearing aids working just right. The hearing aids I purchased where vast improvements over those that I had tried before. The connectivity with the Bluetooth iPhone and car was complex but Margo had all the answers with every visit. See listened to all the concerns and had and answer to everything. When she didn't have the answer she was on the phone with the manufacturer and had the solution within minutes. Super smart and very personable. Scott at the front desk was an advocate for insurance and went out of his way to make sure you were please with your product or your money back. This is the place to go for your modern hearing aid solution. Each purchase is covered by a 3 year warranty and unlimited support. Buy with confidence! Thanks Margo and Scott! --AG

One of the two Dr who we saw was basically useless and just referred to the other Dr in the same…read moreoffice. There was no urgency at all despite the real possibility that she has permanent 100% hearing loss. The condition requires quick treatment which is the greatest indicator for positive outcome. Wasted weeks instead of starting on treatment immediately. Then the front desk staff was not scheduling appointments according to the strict protocol that the Dr laid out, and they made appts that we already knew would be impossible to keep due to availability of the Rx from the compounding pharmacy. They said make the appt anyway, then we had to cancel and they have not called back to reschedule. Meanwhile her condition becomes more severe. Horrible awful quality of care, completely useless. Only go here if you want your condition to worsen or you have no other option.

We tried calling this place be prepared for a half hour wait time just to get to speak to anybody…read moredo not press pounds for the text messaging system. It is not faster than calling. They will tell you they'll get back to you in 1 to 3 days with an answer and then when you actually do get the staff, there's no personal touch you can tell it's they're just like reading a script for everything. They reply with. It's actually kind of sad. There's a doctor at this location Dr. Duff, who is a cut above the rest amazing it's just to get to him. It's like storming Guantánamo Bay. Best of luck to others that have to go here.

Needed a new hearing aid. This was a few years back. Got my hearing retested. It had been a while…read more. No changes to my hearing. The staff was excellent. They showed me some different aid choices. Had an issuebwith the aid about a year later. They shipped it out and it was repaired. It was past warranty. Basically if I remember correctly I got a brand new hearing aid for a. Repair price.

Been with Ascent Audiology for over 15 years. Rena is an excellent audiologist who guided me…read morethrough the hearing aid process. They know their stuff. Highly recommended!!

I recently took my 93 year old mother for an appointment and was so pleasantly surprised at the…read moreprofessionalism, competency and friendliness of Rachel Smith who took care of us. She administered the hearing test and gave us valuable information for future reference. Her knowledge and expertise were of the caliber that is not the norm in services to the elderly in today's day and age. I would highly recommend HER and the services this office provides to any of my family and friends that needed these services.

From the owner: The URI Speech and Hearing Center offers hearing healthcare solutions providing the latest hearing…read moreaid technology paired with client-focused support and education. Our services include hearing testing and hearing aid dispensing and repairs.

Cynthia is the most knowledgeable, friendly, honest…read more,respectful and courteous professional I ever met. Cynthia goes out of her way to help me when I have an issue with my hearing aids I could go on about Cynthia and her great attributes and Coastal Hearing Clinic I would not want to go any where else for my hearing aids I definitely recommend Coastal Hearing Clinic Posted by Joe C (Sandwich)

Had a great experience with Coastal Hearing. The proprietor was friendly and knowledgeable on both…read morethe first visit and subsequently, Especially when I returned the hearing aids for a refund, Firstly, I have no quarrel with the aids she provided. They quality seemed very good and the convenience features were surprisingly comprehensive. I returned them only because the didn't work for me. I don't believe it is the fault of the hearing aids, just that I am not compatible with these particular hearing devices. Quite possibly, she could have provided hearin aids that would work for me. Unfortunately, my insurance only covers 2 of the models she carries. Any other devices would have been full price without any insurance coverage. My financial situation would not allow this. Secondly, when I asked to return them, she remained just as nice and friendly as when I was first a potential customer. The purchase price was promptly refunded and in full. I can strongly recommend Coastal Hearing.

My husband and I went here because they were highly recommended (on the app NextDoor) when I was…read moreasking around. I was a little skeptical going in because we were not planning on buying the hearing aids there if we needed them. We both were expecting the over the top sales pitch, etc. Nothing of the sort. Joe was our audiologist and he was wonderful. We took our test, he was patient and thorough explaining everything. We would go back there in a heartbeat. Great first experience!

From the owner: Atlantic Audiology, Inc. is a private audiology practice owned and operated by Micheline Gauthier,…read moreAu.D. our Doctor of Audiology. We specialize in personalized hearing healthcare; providing audiological evaluation and hearing aid consultation, fitting, and service.

This place is great! I had full hearing test with licensed Audiologist (Doctor, not hearing aid…read morespecialist/sales person!) She told me about the different types of hearing aids that would work best for me and the benefits of buying them there; but NO SALES PRESSURE at all! They are also affiliated with Mass. Eye and Ear, so she referred me to specialist when she noticed a potential medical issue. I would highly recommend them!

From the owner: Feeling dizzy? Having trouble hearing? We provide full diagnostic evaluations by licensed doctors…read moreof Audiology. Interested in discussing options to help you hear better? Give us a call we are ready to help!

Great experience. Office are staff is very friendly and welcoming. The exam is very thorough and…read morethey fully explain your results, as well as answer any questions. Highly recommend.

Very nice, helpful people. I purchased hearing aids for the first time and I'm still getting used…read moreto them. They gave me 45 days to try them. I can return them within that time if I don't like them.

I was diagnosed with severe hearing loss in my left ear, my right ear was minor…read more after 50 hours of researching online and YouTube videos, I decided that the Oticon intent, were the hearing aids from me. They have the latest technology with AI built-in. I am happy to report after using my hearing aids for six months. Total game changer. The team at Ocean State hearing has been very responsive with follow up calls and follow up appointments to make sure everything is going well. Dr. Michael has been so helpful. We have adjusted the hearing aids as needed for peak performance. Once I had the hearing aids on for about eight weeks, I don't even notice that I wear them anymore. If you truly would like the best hearing aids Oticon intent one is a game changer. Sincerely Daniel Eichin.

All the negative comments are true, MICHAEL. I went through the same unprofessional and unethical…read morebehavior from you. My mom waited 3 weeks for hearing aids only to find out you NEVER ORDERED THEM, Michael. My mom lost her mind when I told her. You are rude, and instead of taking responsibility you CANCELED HER ORDER and hung on me. So unprofessional and not to mention you violated the Dr. codes of ethics.