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    Beltran S&J Towing

    5.0 (1 review)
    Open • Open 24 hours

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    Services - Beltran S&J Towing

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

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    8 months ago

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    AAA Reading-Berks - Big office

    AAA Reading-Berks

    (20 reviews)

    Agents are barely computer literate, they don't seem to know their own system very well. They all…read morehave a bad attitude, the hiring manager for this office must be really something. It took three calls to arrange a tow, I don't know if I've ever accomplished getting roadside assistance in a single call with them. Last time my car broke down on a really dangerous stretch of highway, AAA Reading Berks fumbled the call somehow and hadn't sent a truck after 3 hours. Inexcusable. Don't waste money on a membership, just call a tow company directly. Whatever kind of assistance they claim to be offering is middleman nonsense. Don't bother with this clown show.

    called for a simple battery jump for my mother's car while visiting her during her cancer…read moretreatment. Her battery died while she was in the hospital, and I just needed to get the car started so I could take it to the dealership and make sure she had reliable transportation for her doctor's appointments. The supervisor, Ed, insisted my mother had to physically be in the parking lot for the service -- even after I explained she had just been released from the hospital the day before after major surgery and couldn't get out of bed. When I offered to bring her down in a wheelchair just to meet their requirement, he then refused service entirely because I would be the one driving the car after the jump. My mother even got on the phone herself, crying and asking for help, and he still refused. It was one of the most heartless customer service experiences I've ever encountered. Absolutely unacceptable. Take your business elsewhere.

    Around the Clock Towing & Service - a new addition to our fleet, Now we offer our valued customers medium duty towing!

    Around the Clock Towing & Service

    (10 reviews)

    Would like to give a huge thank you to Carlos today- I had an accident on a state road that is…read moresuppose to be cared by PennDot.... there was a huge strip of black ice on Penn Grant Road right near Ship Rock.... Funny all those fees money produced from PennDot and the safety of civilians goes out the window when they can't even keep trucks on the road. The cops even mentioned how many calls they produce to them and to no avail do they live up to their promises they make yet they take our money and traffik our information for some monopolization. Anyway- again I would like to thank Carlos for giving a time he would arrive at the scene- which he promptly did and then for salavaging ny vehicle from the side if the road- ensuring to do it properly so no damage would occur- then for thoroughly checking my vehicle. And blessed be to the Good Nature of the Essentiality if the Inexpressible my godh it was still drivable. Angels and humans have been one in the same for a very long time.... Carlos was one of them tonight. I thank him and I thank your service for being there fir ME working with AAA and for picking up the slack of the State and failed Republic. May many blessings come to you Carlos and to Around the Clock Amun RA Amun LUNA Amun KI PS: He had such a wonderful pure heart to even ensure my state of mind and being was okay and took the time to ask.... People who go outside of the bounds of seeing what they do and to act with compassion and grace and ask another if they are okay is a blessing. Once more my deepest gratitude for tonights incident.

    I would like to give 0 stars. Want to start saying this…read moreplace is basically the "only" place in Lancaster that work the AC my car needs. Carlos did a diagnostic, and said was the evaporator. (Good!) Work will cost $1,200 and approximately 2 days with the car. (I'm fine with that.) I asked if I could schedule an appointment, he said sure, but don't have anything until a week later. (I'm okay with this, they are busy) That Monday comes up, my husband dropped off the car... I called Wednesday, to see if there was any updates, cuz he said 2 days he would be working with it. He said that the part was delayed, was supposed to come that Wednesday afternoon or Thursday morning. I asked him if he did something in the car, like taking any parts out, at least, that once the part that needed to be replaced arrives it's just to replace and put everything back together. So, I called Thursday, and he said that the part he ordered, was not the one my car needed... So, my car was sitting there for 4 days!!!! He didn't call for anything. He never touched my car at all, every mess that I had in my car, was exactly as it was before. And I'm talking about the dash. The lack of communication is WILD!!!! I'm soo disappointed, because I get it... it's something that is a really hard thing to do, but if you are not capable and comfortable doing it, why you made me loose my time?

    Beltran S&J Towing - autorepair - Updated September 2026

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