It was worth a try. The ice cream was old and hard. Doesn't seem like they get a lot of business. I placed a mobile order and they were out of the one I wanted. So when I got there they had to make it, while I waited with a different flavor. It's better to buy it at the store. The place was dark and dreary. read more

Pepper was very helpful today! Pepper assured me that there'd be no cross contamination and went to the back and got an unopened box of the OAT MILK STRAWBERRY CHEESECAKE! read more

Ben & Jerry’s - Vegan strawberry cheesecake! Awesome! - Ice Cream & Frozen Yogurt Near Me - University City, Missouri

Came in today with some friends, both employees we chatted with had such fun energy, super helpful and great vibes.

First time trying Ben & Jerry's believe it or not. Never even tried the version you can buy from supermarkets. Got the small which was hypothetically two scoops which turned out to be more like 4... it was a lot of ice cream! Would probably get it in a cup rather than a cone because the consistency is on the runny side. - Chunky Monkey - Wanted to try one of their most iconic ice cream flavors and was not disappointed. Really appreciated the chocolate chunks which melted in my mouth super easily. I was a bit worried because sometimes the chocolate takes a lot of time to eat but this one went down very easily. Wished there was a bit more walnuts in each bite. - Cold Brew Coffee Fudge Chip - I was pretty excited to try this one out and I really appreciate how much coffee flavor the ice cream had. I thought it was a bit too sweet though because the sugar was a little bit overwhelming and made my throat a bit dry. Overall, pretty dang good ice cream place. Especially appreciate the large chunks of ingredients in it and the large portion size although I will probably get a kids size in the future. read more

Ben & Jerry’s - Chunky Monkey - Ice Cream & Frozen Yogurt Near Me - University City, Missouri

Nice to see this Ben & Jerry's open again! It seemed to be doing decent business when I stopped by on a Saturday afternoon. Despite only having one person working at the time, the line moved at a reasonable pace and the service was excellent and friendly. The young man working behind the counter was patient and great with my toddler. Toddler chose the strawberry marshmallow (non-dairy) ice cream based on its pink color, and I was surprised at how fluffy and delicious it was. She also wanted one of the waffle cones with sprinkles - very colorful and fun. The space inside was well lit and clean. We'll definitely be back again as a fun treat. read more

Got a cake here for my partner's bday. It wasn't the prettiest cake, but it was ready on time and it was delicious! It's hard to find ice cream cakes around here. Theirs is fun to create online because you can customize it a LOT. I had Americone Dream in mine and it was very delicious. A little pricey but then again so are b&j pints. read more

I love the flavors. Plenty of choices. And the staff and customer service is always very good.

We stopped for a sweet treat after dinner. Marcia was the lady who served us and she was so friendly- even being the only worker and running her tail off! We got the 'half baked' ice cream which was delicious! Great little place in the Delmar Loop of the city. read more

All right, hear me out the only reason I'm giving this place three stars is because of the price of the ice cream. It is outrageous! In the grocery store, you can get a pint for about 4 to 6 dollars depending on if there's a sale or where you go. But here a pint was eight to $10. One scoop alone was already six dollars. Plus a cone if you wanted to get one of the fancy cones it was an extra two dollars. This is definitely a treat and not something that you would want to go into often unless you had the money to do it. I would love to be able to go more often with the kids and for them to enjoy it and to support the business but it's just really expensive. Flavors are good and you can try things that you of course can't in the grocery store. read more

Great icecream! Always great to cool down with some ben & jerrys. They have great workers too. Keep up the great work sarah! Best icecream out there is the strawberry cheesecake........................................................................................................................................................................................................ read more

Friendly and welcoming staff it's wants crowded when we came, The ice cream felt fresh Price was little high Over all great experience Will probably come back read more

The man behind the counter was so pleasant! Very clean store and great flavor selection.

The store has a delicious vanilla waffle scent as soon as you walk in. Plenty of ice cream options, but they aren't labeled correctly... One of the flavors I wanted was not available, even though its name was on the display window. Prices are on the higher end and would probably recommend other local, similarly priced ice cream places. However, the service was quick and easy. The staff was very kind. They were making the waffle cones in store when I was there. read more

Awful / Disgusting / gross- I would give it 0 stars if I didn't have to pick one Went to Ben and Jerry's Sat night. It was the most disgusting place. Most of the ice cream was crystalized- filled w Freezer burn. And what ice cream that looked somewhat safe tasted old with no flavor. The ice cream freezer was also filled with condensation. Where is the health dept!!! It should have an F rating read more

See all

Steve is amazing! We spoke for a short time but he truly made me and my partner feel welcomed in his lovely establishment. He even gave a personal anecdote about ice cream and followed it up with examples and analysis! Would come back again solely for the customer service! read more

Ben & Jerry’s - Outside - Ice Cream & Frozen Yogurt Near Me - University City, Missouri

The sweet smell of fresh waffle cones always put me in a good mood! I love salted caramel core or in the store it is sold as salted caramel blondie. A little pricey (more that BR AND Clementines!) It's good for a sweet treat on occasions! The caramel to blondie ratio is impeccable! BUT, Stick with purchasing in the store because you get more ice cream for the price! read more

Ben & Jerry’s - Salted caramel blondie - Ice Cream & Frozen Yogurt Near Me - University City, Missouri

Steve was amazing the way he took care of my family and I. He was patient, knowledgeable, and respectful. Thanks Steve,.

Ice cream was borderline melted. The 1 table is dirty. Out of milk for milk shakes and no public restrooms. U gotta really be a die hard Ben n Jerry's fan to go to this location. Next time I'm going to froyo across the street read more

Great little ice cream store in the middle of the loop. Friendly employees and delicious Ben & Jerry's scoops. The sweet aroma of the waffle cones smack you in the face as you walk in, and I love perusing all the unique flavors. Check it out - it's the last Ben & Jerry's in the STL! read more

The ice cream was delicious but the atmosphere was lacking. Outside the store was very dirty and the employee inside had music playing very loudly. I couldn't hear myself talk or think. The place looked kind of dirty. I probably won't go back. read more

Food and customer service was amazing. Love to see my people being successful. Steve was so pleasant. Go get y'all icecream

If you follow obscure Yelp-STL Talk threads, you may wonder, "Who is this Bozo 'John H.' who wants Anchorman 'Scotchy, Scotch, Scotch' ice cream, and doesn't know he can find it at B&J The Loop?" Yep, that's me. I'm still looking for the Will-Ferrell-limited-edition (well, maybe ongoing edition) carton. But I did get the generic-cartoned, hand-packed version here, probably just as good, service with a smile, at 6.02/pint including tax, two pints, one for now, and one for a special occasion. If you're a fan of butterscotch, the ice cream recipe is very good! I'll issue the disclaimer/old-man-story that it's sort of a sentimental thing, for me. Long ago, when I was a young guy with a girlfriend/fianceé in the only professional modern dance company in Detroit, there were parties. And, at one of the parties, the anchors from a certain Detroit station were in attendance, one of whom is supposed to have been a model for the character of Ron Burgundy. So "Scotchy, Scotch, Scotch" is not only FLAVOR but also NOSTALGIA for me. And unintentional forced POP CULTURAL HISTORY LESSON for you, dear reader. read more

This Ben and Jerry's was kind of dirty. The woman who served us was nice but she didn't bother to wash her hands when she started serving us. I used to work in a ice cream shop and I know the protocol. My mom and I decided to split one of their "brrr-itos." She immediately started working on the waffle burrito and when it was finished she pulled the waffle off the iron WITH HER ACRYLIC NAIL. That's disgusting and I had to take a moment to accept that. Other than that, the ice cream and the brrr-ito was pretty good but I didn't appreciate the lack of cleanliness. They really need to clean up their store and teach their employees how to be sanitary. read more

Ben & Jerry’s - The making of our brrr-ito - Ice Cream & Frozen Yogurt Near Me - University City, Missouri

We stopped here with our kids and our friends who also had children. This was the first time we have visited a Ben and Jerry's. The female employee gave our one of a friends an "odd" look when we walked in. He said it was like the look of "I just cleaned this place..." Anyways, we ordered our ice cream and the employee said the milkshake machine "was broken." What is this, McDonald's? I honestly doubt it was broken. We were there at 8pm-ish and after the look she gave our friend she probably just didn't want to clean it to be honest. The ice cream wasn't even that good. The only reason I'm giving two stars and not one was because it stopped my kids from screaming for ice cream. I was wanting to drive the extra 45 minutes to get to a Baskin-Robbins and it truly feel that we should have. Their shake machines work and they have softer ice cream. Mine tasted like it was frost bitten or something. By the way, the bill was like $50 dollars. Baskin-Robbins would have been around $35, just go there. read more

My daughter and parents loved their selections of course. It has been so long since they have had any ice cream in this ice cream desert we call St. Louis. Ben & Jerry's is a welcome respite from the St. Louis custard obsession. You can only have so much custard until you break and need some real fresh ice cream! Just a simple cup of chocolate ice cream was all she needed. read more

Small restaurant in Delmar Loop. The guy did not know how to make a cookie cookie sundae- had to look up directions- hot fudge was cold. Overall a so so experience. read more

Ben & Jerry’s - Cookie cookie sundae - Ice Cream & Frozen Yogurt Near Me - University City, Missouri

I enjoy going to this Ben and Jerry's so much I wrote a song about it. Well, it is more like a poem as I don't have any musical accompaniment with this text, but if you want to imagine some cheery music while reading the "lyrics" that would be cool: (Start in a major key with an upbeat sound) Well come here folks and sit on down, I'm going to tell you 'bout the best ice cream in town. The employees are friendly and eager help, making them one reason I wrote this on Yelp; and even though you can buy this at the store if you want a bigger selection of flavors, they've got more. That's right, I'm singing about Ben and Jerry's. Oh yes, Ben and Jerry's tastes good, just how you know an ice cream should. They've got frozen yogurt if you're thinking 'bout your weight, in the winter-time the hot-shakes are great! You can get it in a bowl or cone, the prices are fair so call your friend, pick-up the phone! That's right, I'm singing about Ben and Jerry's. (Now the song suddenly enters a minor key and sounds sad) Oh, its a hot day in the summer, what ever shall I do? I want a cold treat, and I know you do too. The sun is blazing down, it's making me sweat, but don't worry...I know just what to geeeeeeeet! That's right, I'm singing about Ben and Jerry's! (Back to a major key) Tell your mom, and tell your dad, they don't have any flavor that tastes bad. Between the customer-care and great taste, there is no better place! So quite delaying, I'm not playing, This is some ice-cream for which you'll be happy you're paying! That's right, I'm singing about.........Ben......and.....Jerryyyyyyyyy's! So yes, I would recommend this place, you can probably tell. read more

Yes, Ben & Jerry's is a chain. Yes, you can just buy the darn ice cream in a store. I don't care -- the Loop location is just plain fun to visit. As others have said, the workers here are really friendly -- even more friendly than other B&J locations. They honestly seem happy to have you in the store and are excited for you to taste their wares. Can't make up your mind? No problem! They'll give you as many samples as it takes for you to decide (provided you're legitimately going to buy things, of course. Don't abuse the generosity). Moreover, they don't do that weird singing/rhyming thing that other ice cream chains (down the street, ahem) do to "keep people happy." I'm happy enough with B&J's honesty and smiles, thanks. Ben & Jerry's has about 16-20 flavors available. There's plenty to offer everyone with tastes leaning toward chocolate, nuts, caramel or fruit. And while Ben & Jerry's is a chain, the workers (many are area university students) take pride in the store and really make it feel like a local hangout. Ben & Jerry's annual Free Cone Day happened last week. Any free food day has the potential to go from a great idea to a catastrophe in an hour (see Denny's, KFC, etc.). However, this B&J planned properly for the crowds and had plenty of ice cream left even when I arrived at 7 p.m. (some flavors were already out, it's true). The good vibes from the workers were transferred to the customer crowd, as there was no pushing, impatience or general negativity. Everyone really handled the day well. read more

Strolling around the Loop on a recent weekend trip back to St. Louis, I was craving some ice cream. I tried to pop in to Fro-Yo across the street, but only found hoards of people and long lines. Ben & Jerry's to the rescue! The place only had a few customers at that time, and I had the full attention of the pleasant worker behind the counter. Sure, you can taste that one. What else can I get for you, etc. Service with a smile. I opted to try a flavor I'd never heard of before - the One Cheesecake Brownie - cheesecake ice cream, brownie bites, and cheesecake bites. De-lish! Loaded into a waffle cone, and it was heaven on that unusually warm March afternoon! I was offered a student discount, but felt bad about taking it, since I'm not a student. But if you are, don't hesitate to take that 10% (but maybe leave it as a tip instead). read more

No one needs to hear more about the numerous flavors that every Ben and Jerry's offers, but two characteristics are worth mentioning at this store: -This location lacks in presentation. I arrived today shortly after opening and the server was helping some customers with most of the lights still off and boxes of ice cream piled on the counters. In my experience businesses are ready to go at opening time, not still scrambling to set up. Plus, it looked sort of dirty. -Where they make up for the presentation is their customer service...you're always greeted with a smile and I was given very generous scoops on my visit today. The server even offered a young couple a bit of ice cream in a cup for their baby to enjoy with them. Cute. Haphazard and questionable cleanliness + great attitude and lots of ice cream cancel out to leave this Ben and Jerry's location smack dab in the middle for me. read more

Chocolate Therapy...works every time! Hands-down my choice for the best ice cream in the 'Lou. Lots of variety with great flavor and texture. Was so sad when my Kirkwood B&J left! read more

Very friendly service and delicious ice cream. Don't remember what music was being played, but it wasn't anything memorable (obviously). Still-- I got my delicious coffee-and-something-else flavored scoops and went on my way read more

It's a nice place. While I don't eat ice cream that often because of my lactose (or GMO) intolerance, I do love some of B&J's exclusive flavors. So for dessert I decided to stop in here after eating somewhere on the Loop. Reasonably priced, and the staff explained everything greatly. Cheers read more

I don't need to comment on their ice cream- it's Ben & Jerry's! They're EVERYWHERE! But I like this store in particular.. - The people are reallyyy nice. They help the college students' communities around them and they're friendly in-store. I went with a group of like 20 (don't ask) once and he was really patient as he got all of our ice cream served and paid for! - It's on the Loop. Get your scoop of ice cream and either sit outside/sit staring outside and people-watch with your friends or socialize a bit. hehehehe, fun stuff! Bottom Line: You can get Ben & Jerry's anywhere, but if you're in the Loop and in the mood for some sitting AND their delish ice cream, come here! read more

Great ice cream, creative flavors, wacky decor, what's not to get excited about? The first time I visited the B and J's int the Loop was on their Free Cone Day. As you can imagine, their line was extremely long. The place could use some additional seating, but overall the staff is witty and nice, and the goods are well, just that. read more

We've all had Ben and Jerry's ice cream (give no lactose intolerance or other restrictions). This one isn't really that different. Four stars because the guy who works here is pretty cool and really nice (in my opinion). Try the Bonnaroo Buzz, while it lasts: coffee and malt ice creams with toffee chunks and a whiskey caramel swirl. Above guy said that the first batches were really whiskey-heavy, so I'm a little sad I missed out. read more

I used to go to this Ben and Jerry's more often in previous years but it isn't a great experience when you can get most of the flavors at the grocery store. A single scoop costs $4 which is about what a pint costs at Schnucks. I looked up their website which said they opened at 12pm. I showed up at 12:45 and the door said they don't open until 1pm. I had already walked with my baby carrier to the store but went back and sat in my car until they opened. A young employee opened the store and didn't seem happy I was there right when it opened. He was still pulling paper off the top of the flavors and getting ready. He asked how I was doing and when I responded he said he was tired and didn't want to be working. He was helpful with me trying some flavors and choosing one but didn't go out of his way to be friendly. I told him I hope he had a good day and he seemed surprised at my kindness and changed his attitude a bit to wish me the same. I love their ice cream but not going to go out of my way to make the trip there when I can pay the same to have a pint from the grocery store. read more

My husband is all about ice cream. Preferably the most caloric, decadent flavors there are to offer. Needless to say, he is a huge Ben & Jerry's fan. After dinner, we decided to get some dessert here and I wasn't that impressed. It was a tiny store -- very cramped and just plain dirty. I ordered some kind of chocolate peanut butter ice cream and when I set it down on the counter to pay, I saw melted ice cream all over the place. I realize The Loop is a busy place, but someone needed to give that store a serious wipe down. The only pleasurable aspect of this experience was the person helping us. He was very nice. read more

If you're wanting Ben & Jerry's, just go to the store and pick it up because this place is gross. The upkeep is really bad here and there is this weird freezer burn smell lingering when you walk in, and I'm not even exaggerating when I say that you can taste it on the ice cream. I'm sure this place had it's hey-day, but it is clear that it needs new management because it's such a perfect fit for the neighborhood and it needs to stay around. read more

I came with my family. Only 2 of the 5 of us ordered because most of the ice cream was so freezer burned, the rest of us decided to go without. The store wasn't particularly clean and the server wasn't friendly or helpful. She was an order taker at best. Didn't offer any samples while we were perusing the many choices and never smiled. $12 for 2 singles scoops of ice cream (1 with a topping). I would expect both better quality and better service. read more