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    Ben Bridge Jeweler

    4.5 (39 reviews)
    Ultra High-EndJewelry, Watches, Watch Repair
    Closed 10:00 am - 9:00 pm
    Updated 3 weeks ago

    Services - Ben Bridge Jeweler

    Watch cleaning

    Watch part repair

    Ben Bridge Jeweler Photos

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    Recommended Reviews - Ben Bridge Jeweler

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    Engagement ring & wedding ring cleaned with the care plan
    Danica Joy I.

    Rosa is amazing & is the reason we keep coming back here. Rosa sold my husband my engagement ring back in 2015. She helped him pick the cut, clarity, etc. He ended up picking Verragio, which is no longer sold at the store, but they continue to uphold with their care plan he signed up for. Every 6 months, I'm able to get it cleaned & it's under warranty for rhodium plating if it wares down. In 2017, I bought his wedding band & my wedding band for our civil & church wedding. No one compared to Rosa's customer service. I felt like we weren't necessarily spoken to or helped unless we knew what we wanted. Rosa has always had the patience & expertise is helping us find the right piece of jewelry. 2021, It's been 2 years since I've come in for a cleaning due to COVID. I'm so happy because Rosa is still here & she continues to help my husband & I. We are finally celebrating our wedding reception 4 years later this weekend. My rings look brand spanking new. & she told me to come back in after so I'm able to get my rhodium plating done. She constantly looks at our warranty & advises us how to care for our jewelry or how to protect it.

    Tissot Ice Blue PRX, absolutely stunning
    Justin D.

    Love this shop so much. Selection is fantastic, not much fillers but instead mostly top-notch pieces. Service is world-class; I'm partial to Kyle as he is incredible but the other folks there have been super friendly too. And of course the location can't be beat. Already purchased two pieces here, will be coming back again and again...

    Yulia and her staff are amazing. Their level of customer service and attention to details are unparalleled. I am so happy with my custom diamond ring that I just received. They made me feel welcome and comfortable from the beginning of the project until the final completion. Yulia and her staff are very kind, knowledgeable and down to earth. They kept me informed throughout the process and also provided pics for me upon request. It was a pleasure working with Yulia and her team. I look forward to having other custom pieces done at Ben Bridge as long as Yulia is the one to assist me. I will share my awesome experience with all my friends and family. A million thanks!!!! Blessings to Yulia and the staff at Ben Bridge;)

    905r6 vvs2 center
    Linda P.

    Richard Gault is amazing ! He listened to what my fiancé and I wanted. And he helped us create one of a kind Verragio princess center 905r6. We were able to stay under budget and was able to upgrade the engagement ring from a 14k to a 18k! And center piece is a 1 carat vvs2.

    Roz is fantastic!!!!! I was in Vegas and needed to get an anniversary gift. She was incredible with helping me find just the right piece. My wife absolutely loved it! However, the bracelet was a bit too big and needed have a link removed. Roz had me send it to her and had it taken care of and back to us within a couple of days. 100% excellent customer service!! I will be back for the next piece!

    Gavin N.

    Firstly, I'd like to give a huge shout out to Kelsey, Gina, and Richard. Very helpful staff with many years of experience between them who, over the course of a couple visits to their store, helped my fiance and I choose the right rings for us. There's a saying that goes something like 'you may forget the things they said, but you will never forget how they made you feel', and I couldn't help but feel immensely satisfied and excited with a moronic smile on my face and butterflies in my chest as I left their store. Being a young couple, I often found it intimidating to walk into a jewelry store with my girlfriend to browse wedding rings. In many other stores that we visited we often felt judged for our young age, or rushed along, or pressured into making decisions, and often had sales pitches shoved in our faces immediately. After many visits to many stores, we had even gone as far as to put a ring on layaway at another jeweler store, but only after incessant pestering of the staff. We already like the ring, but I don't need to be repeatedly told how nice it is or that there's a chance of it not being around if we don't get it now, let me make my own damn decision. I will admit some fault in not being able to say no, but I should not feel pressured or guilted into putting money towards anything if I am a customer in your store. Lesson learned, moving on. The store was empty when we walked in, but we were given space to browse for a fair amount of time. Once we gravitated to a particular showcase we were asked by Kelsey if there were any rings in particular that we would like to try. After trying several rings, Kelsey had a good idea as to what we were looking for, she asked our price range and material preference, and proceeded to showcase a few other pieces. She offered very helpful observations and felt genuinely pleasant to converse with. The one piece that we liked was a bit out of our price range, but she offered solutions like working with their store jeweler for ways that we could stay within our price range while still getting the design we liked, which was something completely new that no other store even mentioned. She even shared some of the work she had had done for her own jewelry, as well as some other customers' pieces that had been worked on before. We didn't make a purchase this visit, but I made sure to ask for a business card and Kelsey even included her personal number so that I could get in touch with her if I had any other questions. Overall a pleasant browsing experience, and I knew from that point that I wanted to give this store my patronage. Fast forward a week and my girlfriend had found another design from their website that she liked and was within our budget. This time we were helped by Gina and Richard, who again both gave us a good amount of space and then tactfully inquired of our interests. Lucky for us, the store had the exact piece that was on the website in stock and when my girlfriend tried it on, we knew almost immediately that we had found the one. Contrary to our past experiences at another store though, we weren't immediately rushed into talking about payment or financing. Instead we were given time alone with the piece to deliberate and just soak it in, which I greatly appreciated. We decided to pull the trigger and after it was all said and done, we even managed to find myself a wedding band, get sized properly, and filled out the necessary paperwork. All in all a wonderful experience for a young couple who came in feeling very uncertain after several unpleasant experiences at other jewelry stores. I've even taken some business cards to share with my other young friends who might be looking to get married. See you soon Ben Bridge Jewelers! It was a pleasure to work with you :)

    Just bought this @ Macys as a replacement for $1000 total with free delivery whereas it retailed for $1650
    Richard O.

    Bought a tag here that has been back 4 or 5 times In 2.5 years for repair. Stops working every 6-9 months. It's been determined that it is a reoccurring problem that persists. I really thought that a large company such as BB that has been around so long would take care of it. But to my surprise they don't want to remedy the situation. No customer service or customer satisfaction. They said GO FISH. The lesson: buy from large retailers like Norstrom or Macy's where the customer still counts. Recently had same problem with another watch purchased at Nordstrom and after 5 years they refunded the entire amount. No negotiations. PRICELESS!!

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    Ask the Community - Ben Bridge Jeweler

    Review Highlights - Ben Bridge Jeweler

    I took it to my local Ben Bridge store at The Fashion Show mall in Las Vegas to make an exchange or to receive a refund.

    Mentioned in 5 reviews

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    Bucherer 1888

    Bucherer 1888

    4.1
    (231 reviews)
    $$$$

    Just bought my first time piece from BUCHERER TIMEDOME @ Caesars Palace and it's spectacular…read more... OK, I've been coming in for ages yet never bought anything here cause everything I wanted was "DISPLAY ONLY " and so management wouldn't allow a purchase. However not too long ago I ran into LANA who actually took the time to get my details. Didn't think much of it at the time but I was looking for a particular watch ( NORQAIN Gecko Green ) and so I called into the store and LANA made contact with me regarding my needs. Lana was even gonna come in on her day off to handle the sale ( OMG AWESOME ) but I indicated she enjoy her day off and I'll pay for it when she returns. Lana contacted me a few days later when she promised and I purchased the watch. Great customer service throughout the process. One of the rare sales people who actually understands the sales game.. She gets the ABC method: A - Always B - BE C - Closing Lana keeps in contact like no other sales professional has with me... Bucherer is lucky to have someone special like Lana staff. BTW It's a spectacular neon green time piece and I thank her for all her amazing efforts & follow up. Can't wait to purchase another watch from her in the near future...

    I've been to a few Bucherer in different states and this one seems to be the most over priced…read more My fiancé has been on the hunt for some vintage rollies, so we always make it a point to stop by any Bucherer during our adventures. This location is one of the bigger ones we've been to, but with a smaller selection of pre-owned watches. Upon entering there was not a sole to be found. It took a few minutes of wondering before we could have an employee to direct us towards the pre-owned rolex case. We saw a few that were unique, but waaaay overpriced. It was fun to look at and try on, but nothing made sense for us.

    Horologio Fine Watches

    Horologio Fine Watches

    4.4
    (58 reviews)
    $$$$

    I've had two recent very good experiences with Karan at Horologio. I had been looking at a…read moreparticular Glashutte for some time, and wanted to check it out in person. I happened to be in Vegas for a work event and stopped by. They had the exact watch/face I wanted, Karan was a true pleasure to work with, and I bought on the spot. A couple of weeks later, there was a particular watch I wanted to buy my wife for our anniversary, I texted Karan and he happened to have just that watch in stock. I needed some special handling with the shipment, and even though he was out sick, Karan made it happen flawlessly. I've purchased watches at stores locally here in Silicon Valley, and no purchase matched the service I received at Horologio and specifically from Karan. Not sure why I would ever buy one locally again, when I can get anything I want overnighted from Horologio. Karan was an interesting and very knowledgeable person and if I lived in Las Vegas I am sure I would stop by the store regularly. I recommend 100%!

    Where to begin...? I have bought several -- 3 -- luxury timepieces from this store in Las Vegas…read more Nothing special comparatively but they were significant for me. A Tudor and Ulysse Nardin for a milestone birthday and an Omega Speedmaster for my father's 70th when he visited from out of town. All 3 timepieces were purchased from the same sales associate. This associate had worked for the boutique for 12 years. He held himself to be many things, liar wasn't voluntarily advertised but turns out to be the best description I can offer in arrears of knowing him. The shortest version I can present is that this associate -- who has been terminated "having nothing to do with my complaints" (sure) -- presented himself as a person with immense "professional" connections to difficult to procure brands (Rolex, patek) and offered to take a deposit to facilitate the near-immediate purchase of a watch I was already on several AD waitlists for. He alluded to the fact that this was through his employment with Horologio. Two years later, in realizing this was clearly a scam. I solicited help from Horologio ownership/management, Christine Sidoris, who wasted roughly an hour of my time to tell me nothing more than, how stupid could you be? And, I'm not sure how we could possibly help. We've recently terminated that person so there's nothing we can do...etc My suggestion was that she might do a better character analysis when appointing someone to running a luxury watch boutique for a dozen years. The probability that I am 1 of what she described as "thousands" of repeat patrons to be solicited to a scam by a person representing themselves to be a representative of this boutique is negligibly above 0%. There are so many great boutiques run by reputable ownership that can reliably stand behind the fine watches they sell. In 3 purchases, I have had problems with 2 -- 1 is never worn so it'll difficult to go 3/3. I asked for help warrantying a strap for a Tudor and you'd think I asked for a refund and buffet coupon. I will give Christine credit for following up. I'm near certain it was to prevent the reputational fallout of my reporting the full details of my experience to the BBB and Las Vegas Police. Also, it's been a while since a stranger treated my ASD as handicap, but that was a fun twist as well. Steer away -- this is a hornets nest of headaches and they act like they're the last shop selling tap water in the desert. Reply to business owner comments: Awesome stuff; abusiness owner I've never met or spoken with (no idea who "Ezra B." is) discussing publicly the details (made up) of a private conversation. I'll assume this is Christine Sodaris (Ezra B. haha) who is fudging quit a few details -- including her name (odd twist) -- of a lengthy evening diatribe wherein she, not shockingly in retrospect, deflected responsibility for staffing her "boutique" with at least one lying charlatan. I would go so far as to say this isn't just a potentially unpleasant experience, it's dangerous. I have opened dialogue with the watch brands I have bought there -- 3, learn to count -- in efforts to verify the authenticity of my purchases. So, as excited as I remain for a fabricated response from a person I've never met or talked to, I'll just echo my previous sentiment and you can risk your capital buying generically available timepieces if you absolutely must get rid of blackjack winnings -- shop elsewhere. We can all agree, a secondary response to a repeat consumer (valued customer?) from whoever Ezra B might be, is just a cry for help. The End

    Watches of Switzerland

    Watches of Switzerland

    3.7
    (32 reviews)

    When you're willing to indulge in the finest of Horology then Watches of Switzerland is the place…read morefor you to drop some coin. I've been coming for over 10 years & 10 watches later I keep coming back. Now here's my journey ! Rolex at The Wynn Hotel was where I felt the need to splurge and treat myself to one of the finest time pieces on the planet. I was looking for watch that reflected my personality, arrogance and desire for the finest things in life. Located in the causeway at the Wynn Hotel shops is where I walked into for that experience on the way to lunch. Upon entering I was greeted by a gentleman named Qusey ( BTW he didn't give me the stink eye since I wasn't in Wall Street 3 piece suit ) and asked if he could assist me. I said give me a moment to gather my thoughts and he obliged. After 5 or 10 minutes of eyeing my choices I then asked for further assistance. I pointed to 6 watches of my desire and he laid them out for me. One by one I tried each watch one on and till I decided on two that I would want. I snapped a few photographs of each watch on my wrist to help decide which timepiece was for me. After much deliberating I made my decision and settled on the GMT Black Dial. Great for everyday wear and yard work. My next indulgence a few months later was Da Bling watch an 18K Gold with diamond crusted bezel DAY DATE, and damn it looks spectacular. My 3rd piece was a steel Daytona 3 weeks later from Qusey. I'm so happy with my choices and the service I received. Just a note Qusey causally mentioned to me that if he shipped the watches to my residence so I could avoid paying the sales tax and he would provide free shipping. Well, that was it "Cha Ching" he made a sale and now I have 3 new Rolex watches for my collection. Now that I'm a player they move you into another room for some personal pampering while they fit your watch, offer you a beverage, kiss your a$$ and yes take your money. Qusey gave me all my paperwork and thanked me for my patronage. I then shook his hand and shared my thoughts on his professionalism and kindness. Now it was off to lunch with a huge smile on my face. Now the next day the amazing guy texted me a "Thank You" which was appreciated. In this day and age Qusey proved customer service still alive and well. You're the best my friend. We remained friends and purchased several other pieces from him over the next several years. It's unfortunate but Qusey has moved on but yet another mensch took over my account and that's MANNY.... He's taken over and became my new AD and has acquired me several new time pieces for my collection. Recently for my birthday recently he was able to get me the coveted ROLEX GMT ( Red / Blue ) bezel aka "THE PEPSI" and this year " I GOT THE CALL " for a piece I waited 5 years for and that's the ROLEX OYSTERFLEX DAYTONA named " THE GHOST " ... It touched my heart he got these for me and I'm forever grateful for Manny and his professionalism, he's a good man. I look forward to many more years of working with him & Watches of Switzerland. For those of you wanting the most exquisite watches on the planet stop by and ask for MANNY to hook you up. With Rolex this is the absolutely the memorable shopping experiences I've ever had and everyday I look at my wrist I know it was worth every penny I spent at Watches of Switzerland. And yes I have my eye on a another new time piece in which I shall purchase from here again.

    Tim Gotzinger is the manager and he's been nothing short of disrespectful. Extremely condescending…read more Wouldn't even answer any questions. His attitude was absolutely not befitting of Rolex. He acts like we don't even deserve to own a Rolex, let alone even see one. Very short on the phone and very rude.

    Omega Boutique

    Omega Boutique

    4.3
    (44 reviews)
    $$$$

    I've purchased four Omega watches from this boutique, and Yi was my sales coordinator for all of…read morethose purchases. My most recent purchase (Grey Side of the Moon) was done online and via phone conversations with Yi. I wouldn't trust many people with this sort of transaction but Yi and the Bellagio Boutique were fantastic. She made it easy and completely trustworthy. It has always been a great experience and I'm already looking forward to working with Yi again!

    I had an outstanding experience working with Yixing Wang. Since my purchase was handled entirely…read moreover the phone, trust and communication were incredibly important and Yixing exceeded every expectation. She was professional, knowledgeable, patient, and genuinely helpful throughout the entire process. She took the time to answer all of my questions, made me feel completely comfortable with my purchase, and never once made me feel pressured. Her honesty and attention to detail gave me total confidence every step of the way. When my Omega watch arrived, it was absolutely perfect. It was exactly as described, beautifully presented, and exceeded my expectations. It's clear that Yixing truly cares about her customers and takes pride in providing exceptional service. If you're considering purchasing a luxury watch, I cannot recommend Yixing Wang highly enough. She made what could have been a stressful purchase feel seamless, trustworthy, and enjoyable. Thank you for such an exceptional experience!

    Rolex Presented By Watches of Switzerland

    Rolex Presented By Watches of Switzerland

    4.2
    (58 reviews)

    When you're willing to indulge in the finest of Horology then Watches of Switzerland is the place…read morefor you to drop some coin. I've been coming for over 10 years & 10 watches later I keep coming back. Now here's my journey. Rolex at The Wynn Hotel was where I felt the need to splurge and treat myself to one of the finest time pieces on the planet. I was looking for watch that reflected my personality, arrogance and desire for the finest things in life. Located in the causeway at the Wynn Hotel shops is where I walked into for that experience on the way to lunch. Upon entering I was greeted by a gentleman named Qusey ( BTW he didn't give me the stink eye since I wasn't in Wall Street 3 piece suit ) and asked if he could assist me. I said give me a moment to gather my thoughts and he obliged. After 5 or 10 minutes of eyeing my choices I then asked for further assistance. I pointed to 6 watches of my desire and he laid them out for me. One by one I tried each watch one on and till I decided on two that I would want. I snapped a few photographs of each watch on my wrist to help decide which timepiece was for me. After much deliberating I made my decision and settled on the GMT Black Dial. Great for everyday wear and yard work. My next indulgence a few months later was Da Bling watch an 18K Gold with diamond crusted bezel DAY DATE, and damn it looks spectacular. My 3rd piece was a steel Daytona 3 weeks later from Qusey. I'm so happy with my choices and the service I received. Just a note Qusey causally mentioned to me that if he shipped the watches to my residence so I could avoid paying the sales tax and he would provide free shipping. Well, that was it "Cha Ching" he made a sale and now I have 3 new Rolex watches for my collection. Now that I'm a player they move you into another room for some personal pampering while they fit your watch, offer you a beverage, kiss you're a$$ and yes take your money. Qusey gave me all my paperwork and thanked me for my patronage. I then shook his hand and shared my thoughts on his professionalism and kindness. Now it was off to lunch with a huge smile on my face. Now the next day the amazing guy texted me a "Thank You" which was appreciated. In this day and age Qusey proved customer service still alive and well. You're the best my friend. We remained friends and purchased several other pieces from him over the next several years. It's unfortunate but Qusey has moved on but yet another mensch took over my account and that's MANNY.... He's taken over and became my new AD and has acquired me several new time pieces for my collection. Recently for my birthday recently he was able to get me the coveted ROLEX GMT ( Red / Blue ) bezel aka "THE PEPSI" and this year " I GOT THE CALL " for a piece I waited 5 years for and that's the ROLEX OYSTERFLEX DAYTONA named " THE GHOST " ... It touched my heart he got these for me and I'm forever grateful for Manny and his professionalism, he's a good man. I look forward to many more years of working with him & Watches of Switzerland. For those of you wanting the most exquisite watches on the planet stop by and ask for MANNY to hook you up. With Rolex this is the absolutely the memorable shopping experiences I've ever had and everyday I look at my wrist I know it was worth every penny I spent at Watches of Switzerland. And yes I have my eye on another new time piece in which I shall purchase from here again.

    After almost 2 years of waiting, I finally got my dream Rolex from Rolex Boutique Wynn, and I truly…read morewant to thank Lejla Maslesa for making the experience so special and memorable. Throughout the entire journey, Lejla was always warm, professional, and genuine. Even during the long wait, she never made us feel forgotten, and her communication and kindness really stood out. What made this moment even more meaningful was receiving her call around Mother's Day -- it honestly made the occasion extra special for our family. Moments like this are why people remember not just the watch, but also the people behind the experience. Thank you again, Lejla, for helping make this dream come true. We truly appreciate you and the wonderful experience at Rolex Boutique Wynn.

    Rolex Boutique LV Luxury Jewelers

    Rolex Boutique LV Luxury Jewelers

    4.2
    (84 reviews)

    I had an amazing experience at Rolex thanks to James. From the moment I walked in, he was kind,…read moreattentive, and very knowledgeable. He made me feel comfortable, took the time to walk me through the different watches on display, and provided outstanding service the entire time. You can tell he genuinely cares about creating a great customer experience. James is number one -- highly recommend asking for him!

    It's always a good time browsing Rolexes, but purchasing one is a whole different level of…read moreexcitement. I recently had the pleasure of working with Qusey, and he is easily one of the most personable Rolex representatives I have ever met. I have interacted with quite a few over the years thanks to my love of watches, and Qusey stands out in the best way. He is not only incredibly knowledgeable about Rolex timepieces, but also has a deep appreciation for Las Vegas history, which made our conversation even more enjoyable. After trying on several models, we discussed a few dream watches. To my surprise and excitement, Qusey was able to help me secure a piece I never thought I would have the opportunity to purchase. I have been a customer here for years and waited a long time for the watch in the photo. But let me tell you, it was absolutely worth it. If you are a watch enthusiast or even just curious, I highly recommend stopping by. They have a beautiful selection on display, and while every model likely involves a wait, the experience and end result make it all worthwhile.

    Ben Bridge Jeweler - jewelry - Updated July 2026

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