Theron was incredibly professional and kind. Due to an unfortunate incident, my late mother's gold chain and bracelet were broken. Theron assured me they would receive proper care. They were ready within a few days and I'm incredibly grateful and happy. The staff showed respect and care, compared to others I've encountered. Great value. I feel my precious items were in the right hands. read more

Morgan Jewelers - Jewelry Near Me - Henderson, Nevada

I called before I came to make sure they were familiar with the type of watch I have, I spoke with Theron and wow did his personality shine through the phone! Took my watch down there and had the battery replaced within minutes, he also polished and steamed it!! He was very friendly and professional I will defiantly consider them my new Jeweler! While we were there they had a sale on the forever rose I definitely had to grab one I've been eyeing them for years!! read more

Morgan Jewelers - Forever rose - Jewelry Near Me - Henderson, Nevada

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It's rare I write reviews but Theron Ward gave me above and beyond customer service. I purchased a Citizen watch from Morgan Jewelers decades ago. I had it in a drawer and it didn't charge for years. I brought it to him and he tried to fix it but it needed a new capacitor. He pointed me in the right direction. I had the capacitor replaced and a general maintenance done and the watch was good as new. Something that should be mentioned is some of these Citizen watches you have to know exactly what you're doing when changing functions and so forth. Theron was a wizard with this watch and knew exactly what he was doing. I took the watch to two other jewelers and they had absolutely no clue what they were doing with resetting it. I think it's uncommon to find a salesman so in tune with a product he sells that he actually knows the ins and outs that make that watch tick. Plus Theron's overall demeanor and positive attitude is contagious and makes me want to come back and give him my business. I know this review is too good and you're probably thinking I'm related to Theron. I wish I was. He's tha read more

Morgan Jewelers - Citizen Eco Drive - Jewelry Near Me - Henderson, Nevada

Went into Morgan Jewelers a few weeks back and the item I wanted wasn't in stock. Super sales agent ALDEIR ZUNINI mentioned he could order one for me or he could call me when one came in since he knew one was coming in the next few days. He offered to hold it for me without any money down etc and offered to call me when it came in. A few days later he called and told me it was held for me in their safe. I went in and got the item and was able to get the item which was a gift. The item was under 100$ and obviously not the sale of the century but the fact he took the time on a small ticket item to help me out showed his professionalism as a jeweler. I've made purchases of large scale items in the past from them and have been happy with those items as well. Prices were also a good value too. That sales person retired so moving forward Aldeir will be my contact for my jewelry needs. Thank you. read more

Absolutely loved Morgan Jewelers. They will forever be a part of the history that my fiancé and I will share together as soon to be husband and wife. Coming in to Morgan Jewelers, we were greeted immediately by Nenita Dragan, followed by Rico Gomez, and the amazing store manager, Arnold Prepena. All three of the individuals took their time with my fiancé and me to help us both find our wedding ring and band. Nenita was so patient with me, took the time to discover what I truly wanted, from the cut, shape and color. Rico was knowledgable about the cut and clarity and took the time to explain to us the differences between each diamond. Arnold, was fantastic and bringing all of it together and determining the best mixture of a ring and wedding band. Each shared an area of expertise that was useful in helping guide my fiancé and I make the right decision. The business was full of laughter, smiles and excitement, which is everything that you want when making such a huge purchase. They made us feel like family. Arnold was such as big help in regards to finances and making sure that I was happy, and that my fiancé had that perfect ring. He made everything possible. He provided us information on financing and how to care for our purchase to make sure that it lasts a lifetime. Arnold was the upmost professional and helped us close the deal with the support of Nenita and Rico. He made the entire purchase affordable and flexible with his current specials and offers. They also have an onsite jeweler, which makes customizations, ring sizing, financing SO EASY. If you need jewelry, this is the place to be. Morgan Jewelers has the best staff due to their team-work and dedication to make their clients happy and satisfied. read more

We had the best experience at Morgan Jewelers. Arnold treated us like family the minute we walked through the door. He met all our expectations and then some!! He will work with you and get what your looking for. I highly recommend Morgan Jewelers and Their manager Arnold. read more

Morgan Jewelers - Jewelry Near Me - Henderson, Nevada

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Don't buy from Morgan jewelry from yakima washington inside the valley mall. I have bought multiple thing from them but I took in a ring for repair n for 4-7 month I didn't get nothing not even an call.. so I day I went down there I ask about it they say they never had it bug they still want me to pay for the ring that they shouldn't find n now they call like almost an year later n say they found my ring but I can't get it back cuz I stop pay for it becuz I'm not goin to pay for something that they lost but now my account is in collection. NEVER BUY FROM THEM MORGAN JEWELRY YAKIMA WA ​ read more

Amazing place! Never wanted to change out my engagement ring as hard as my husband tried I said NO! Then I walked into Morgan jewelers and saw the same ring I had with a little extra. Arnold was amazing! He took care of everything when I saw some scratches from putting my Diamond in the ring, he ordered a whole new ring so it would be perfect. I was updated daily on the status. I will ever forget the amazing experience I had. I would definitely go back and would definitely recommend the one at Galleria Mall Henderson! Thank you soooo much Arnold and staff! read more

Morgan Jewelers - My New Ring. - Jewelry Near Me - Henderson, Nevada

Robert and Jaessee was amazing very helpful and very customer service Thank uou both for your help.

Purchase my first Dimond today. Can't say enough how friendly and nice everyone is. Especially Mr. Arnold who completely help me and made me feel like family. I for sure recommend everyone to visit the store if you are planning to purchase any jewelry. Price was good as well. read more

I had a wonderful experience getting a watch resized with Theron. He was professional, funny, and so kind. The service was quick and he had it perfectly sized the first try. Definitely recommend this jeweler, and they have so many beautiful jewelry items! Thank you again, Theron, I'll be back! read more

My fiancé & I got an engagement ring from here and I am so happy with it! The staff was also so sweet and helped me find the right ring. Due to being plus size I really needed something with some good size that was affordable. They helped us find the perfect ring. Due to the whole experience though I will always go to them first to buy any jewelry. They truly take care of their clients and go above and beyond. The engagement ring also came with an amazing wedding band I don't have the luxury of wearing yet, but the prices are right here. If your looking it is worth a visit. I went to all of the other big retailers first and the prices here can't be beat. They are also willing to discuss a discount. read more

Morgan Jewelers - Jewelry Near Me - Henderson, Nevada

Excellent service from Nenita Dragon and Robert Golmassian. as they guided me on my search for some new jewelry.

This place is a 10/10! , I highly recommend this place and here's why, I was shopping for a ring last minute before me and my fiancé's flight to Cancun. I shopped around different jewelry stores and wasn't too impressed, until I walked into Morgan Jewelers. Rico and Arnold made a really good impression. They helped me find an amazing ring that fit my budget. The thing that impressed me the most is that Rico delivered the ring to me personally the day of my flight, because I had to keep the ring a secret and had no ride to the store because my fiancé had used our car! The ring was big and it was the best option! I proposed to My fiancé in Cancun and she absolutely loved it!! Both Rico and Arnold definitely delivered top notch costumer service that i've ever received in my life!! I can't thank them enough! Hands down the best jewelry store in Vegas! read more

Morgan Jewelers - Jewelry Near Me - Henderson, Nevada

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I told the manager Arnold what I was looking for and he nailed it on the head! I was looking to set a stone in a vintage setting and I couldn't be more happy with the customer service, personalization and professionalism. Finding a jeweler that you can trust can be difficult especially in a big city but 10 out of 10 would recommend this company! read more

Morgan Jewelers - Jewelry Near Me - Henderson, Nevada

Pros: Service, value, service, service, service Cons: In a mall? Details: We got my wedding band here. I was blown away by the service and the Manager Arnold. So friendly and helpful. Got the ring ordered and when it came in it was a bit tight and they took care of it no problem. If we had the $$, we would buy more here! read more

My husband up graded my wedding ring for our Anniversary which was May 2022 , we got the new solid stone in June2022 , I was promised by the salesman that the jewelry can make me a pendant for my 9 diamonds that was taken out me ring , here it is July and I'm still waiting for my pendant. I believe they have sold my diamonds or lost them and are buying themselves some time to get more , I will never do business with this place again and suggest that no one else does , Sales one on one , never promise anything I've gotten excuse over excuse but no pendant and I'm pissed. read more

Arnold is the one of the kindest, most professional, and most caring "salesman" that we have ever encountered. I only use the quotations because he is so personable, it feels like your best friend is helping you pick out your jewelry. He goes above and beyond, every time. Every piece of jewelry that my fiancé buys me, is perfect, because they are there to help and guide him each time. They truly cater to each customer. read more

I'm so happy with my wedding band! Thank you Arnold (Manager) for assisting and helping me with the ring that i chose. Thank you for the fast resizing and for being so kind of your time in assisting us. My wife and I are so happy that we found this jewelry shop, they don't only have the best jewelry but they also have the best people, especially Arnold!!! He is the BEST!!! He is very funny, professional, kind and approachable! We feel so comfortable and happy with our experience in Morgan Jewelers! We are so satisfied and super happy with our purchase We were able to choose good quality rings within our budget, and we are so thankful that Arnold helped us obtain the rings that we love. Arnold is very passionate in doing his job and we love him for not being pushy and not intimidating. He is very nice and accommodating. THANK YOU again ARNOLD! read more

Morgan Jewelers - Jewelry Near Me - Henderson, Nevada

Hands down David was the most helpful and caring out of all jewelers my boyfriend and I have been to. He helped us find exactly what we were looking for!! Thank you so much for listening and putting thought into the piece of jewelry you recommended for my boyfriend and I. Definitely will be back to see David for all of our future jewelry purchases!! read more

Morgan Jewelers - Jewelry Near Me - Henderson, Nevada

Best customer service !! Came here for a promise ring and was taken care of by Robert G and Theron W they were big help and knew exactly what I was looking for recommended for sure !!!! read more

A MUST READ! My experience with David and Morgan Jewelers. My sales rep that says he's an assistant manager is far from it. My experience with David the assistant manger is nothing but a liar and running shady deals on the side to people please his mistakes. Timeline: Mid March, my fiancé had went to Morgan Jewelers looking to purchase my wedding band. It was this day she met David. David came off as a trust worthy person that was looking to assist us as well make a sale. He mentioned to us that if we wait till April 22nd they will have their big annual sale. He mentioned the sale goes on every year and they take 50% off everything plus as he said, "if you spend more you save more" deal. So depending on the price, we could qualify for more discounts of either 10% to 20% additional on top of the 50%. Mid April, I personally went to the store to meet David after my fiancé mentioned about this awesome deal and to take a look at rings that I liked. David being very excited mentioned and confirmed the sale was going to happen on April 22nd. April 22nd around 4pm-6pm, came back with my fiancé seeing balloons and a busy store. We went looking for David. Once it was our turn to work with him he once again told us about the sale however it was different from what he told us a month ago. The sale was indeed spend more, save more ranging from 10%-20% however there was no 50% on top of the additional savings. After being very disappointed on waiting a month on a false sale as prices were not even close to what he has claimed. David then asked me walk with him out of store to tell me that he can have the store jeweler on the side make a perfect custom ring made out of white gold and yellow gold offset ring for the price of $700 cash! This is when all the shady deal erupted. David specifically said it had to be cash and we had to step outside of the store so the other employees and cameras would not witness the act or be traced. As a customer that just wants my wedding band, we went along with it as David assured us it will be okay. David said it will take a couple weeks and we will get the ring. May 14th, David texted me saying the ring is complete and to come in and take a look. Excited to see the ring we went to the Galleria Mall right away. When we arrived and looked at the ring, the ring had major flaws from bubbling holes from the mold, to gaps on the yellow gold insert to the ring not even rolling evenly as it had an oval shape. Told David this was unaccepted, told him what needed to be fixed and David apologized and sent the ring back to the maker and said it will be perfect. May 24th, David sent me a video of the ring being completed and to come in and see what I think. Excited again, left work and went to go see it. Once we arrived, David came to us and said he wanted us to see it but it wasnt perfect to his standard and wanted to send it back. Immediately I was upset and told David, why did you have us drive all the way here if you're not even happy with the ring. Mentioning to him that I own a business and having to come here makes me lose time and money!! David said, he wanted us to see it in person on why he was upset. The ring did look worse with further gaps between the yellow gold offset and the yellow gold not being in a straight line and being wavy. David sent it back and we left saying his guy will fix it and said, Dont worry, it will be fix and in fact dont think about it and I will let you know when it is done. Having zero confidence it will be done right I gave him another chance. June 16th, my text message to him, "Hey Dave, checking in and seeing what's going on with my ring?". David replied, "I was just talking to him Monday. Hey has began working on the new ring! I will check in with him again Friday to see where he is at " June 28th, David texted, "Just touching base with you and wanting to get a deadline on when you need it by exactly". My reply, "Hey Dave, a month ago lol our wedding is a ways out but we want it. What's happening now?". July 15th, Still no reply. read more

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I came here and David was super helpful. My girlfriend and I were looking for something specific, I was tired of getting up sold and being told what to purchase instead of what I wanted. They would listen to me and gave me exactly what I wanted I made it super simple, I'm so happy with my experience here. Even though it was a super small sale it's the customer service that matter to me, thank you David. read more

Bought a new bulova watch that was self winding and was told it would turn for 48 hrs between use however it only ran as long as it was on my wrist had to reset it everyday I put it on I wanted a different watch but was told that easnt policy so now I have to wait to see if it is deemed defective by mfg if it isnt I'm stuck with 400$ watch that wont work properly hope they reconsider there policy and get me a new watch that isnt defective we will see read more

Arnold the store manager was amazing at helping me find my wedding ring. We asked if they were having any Black Friday deals and he hooked us up. We found a better deal here rather than the other stores in the mall. He took his time with us, was a jokester, and didn't make us feel rushed. He was surprised when we came back after shopping. If you're working with Arnold to find the perfect fit for you, you are in great hands!! read more

Rico.. your the man. Love my Seiko. I went in with a few ideas and he lead me in the right direction. Thank you!

My husband and I both got our wedding rings from Morgan Jewelers, and I've got to say, this is by far the best and most caring jewelry place. They do not force you to buy the most expensive rings, rather cater to your likings. I went in for a routine inspection and Alex was amazing! I have been going to Morgan Jewelers for the past year, however, my experience with Alex at Galleria really inspired me to make this review. His customer service was too notch, really caring and can tell he really enjoys what he is doing. He is so knowledgeable and I don't mind driving 30+ minutes to come to this store (I live by NW area) due to his hospitality. Great work, Morgan Jewelers, for having people like him at your store! read more

We found Morgan Taylor Jewelers on Yelp. They have a 5-star rating and are in our neighborhood so we stopped by. The moment we walked in, it was obvious Morgan Taylor is not your average jewelry store. Their store is classier and has an amazing inventory of high quality jewelry . . . far better than the other jewelers we'd been to in the area. We initially came into have some watches repaired. Since then we've been back to purchase several pieces of jewelry. Dealing with Daniel and his staff at Morgan Taylor jewelry is like getting four aces in seven card stud . . . you can't beat it! The whole team is always helpful, courteous and knowledgeable. If I could give more than five stars I would. For a personalized experience with people who actually care go to Morgan Taylor Jewelers. read more

My husband surprised me with an upgraded wedding ring and we couldn't be happier with the TOP NOTCH personal customer service! The manager, Arnold, and his associate, David were the best in helping us and provided honest feedback to help with our selection. Highly recommend! read more

Morgan Jewelers - Wedding Ring - Jewelry Near Me - Henderson, Nevada

Rico is a very kind and informative gentleman, and is very knowledgeable in his field. He provided information needed if I asked questions, as well as he is quick to help others if needed. Thank you for the help Rico read more

've been shopping at Morgan Jewelers for Years! About 6 years now. I like to go to different shops, such as Tiffany's and Cartier to name a few. But let me tell you this, the customer service I get from the Manager, Arnold at Morgan Jewelers out beats any service I've ever had at those other high end stores. I still love to shop there, however, when I need something right away, I get it done with exponential service from Arnold and over the top 5 Stars! It doesn't matter if moved from Vegas, to Hawaii, traveled to Asia or now living in So. Cal... or even in Scottsdale Arizona. He's always have taken care of me. EVEN FLIES out from Vegas to Hand Deliver my fiancee's new upgrade 2 CARAT Ring and Customized Pendant. Arnold is AMAZING! I'm so grateful to have met Arnold and love his follow ups. Sometimes, I don't really need to shop for anything, but just because gifts for my better half is always the best. Thank you, Arnold for being amazing! I always send people his way. He doesn't even know it. Hehe! But now, I think he should know. So, Please go find Arnold and let him know I've sent you and who knows, he'll give you that same extraordinary special service... Well, I do know he would. But you need to find that out for yourself! read more

Morgan Jewelers - Jewelry Near Me - Henderson, Nevada

The Manager Arnold is always very accommodating and friendly, as well as everyone else who works there. This store has a great selection and the prices are fair and reasonable. This is my go to jewelry store from now on and will recommend this to all my friends and family. Thank you Morgan Jewelers! read more

Best service, Best Prices, Best Quality..really nothing to say more. The wife and I went looking for a upgrade of a ring for her and shopped at all the other places around and went into Morgan in the Galleria Mall last. Found exactly what we were looking for and the price range and the diamond was better quality than all the rest. From now on Morgan will be first. read more

My girlfriend bought a Christmas gift and got ripped off. They told her that she had to buy a service plan in order to get the gift fitted. The service plan was $10 less than the item. So if you want your jewelry fitted watch out they will double charge you. read more

Came in here last week looking for an engagement ring. The team of Rico and Elijah were amazing! They showed me some rings and as I spoke more about what I liked and disliked they were able to narrow it down until we found the perfect ring. They listened to what I had to say and they were not pushy at all! Hopefully I won't ever need another engagement ring but I would recommend them to others or if I was shopping for another piece of jewelry. Thanks guys! read more

My fiance and I came here to search for his wedding band, and we got to work with Arnold, the store manager. Other Yelpers were right about him being an outstanding rep! The qualities I appreciated the most during our interactions at the store: he's personable, and he never made my fiance and I feel pressured. We found him extremely humorous, and he was agreeable in the fact that he made honest recommendations to my fiance about the different styles of wedding bands. Seriously appreciated the fact that he pointed out how much more feminine thin bands looked on men, and he made it known without insulting my fiance's taste. Also extremely patient, and he listened to what my fiance wanted. It was also the first jewelry store we went to in the day, and he encouraged us to look around at the others. Talk about no pressure. Thanks! The other stores didn't really have what we were looking for, so although this shop had a few titanium rings, they had enough variety to show us. Again, the customer service made us want to buy from them. We didn't get the ring right away 'cause it had to be special ordered - titanium is a material that can't usually be resized. In terms of prices, I think I spent between $260-$275 for a titanium wedding band that looked like it was hammered. Can't wait to see the final product in about a week or two! read more

I returned a ring over a month ago. I paid with cash and still have not received anything. Haven't even received a call back. They sure have no problem taking money getting it back well is another story. read more

The girls here are wonderful:) Yasmin in particular helped me. I wanted a specific wedding band to go with my engagement ring! The boulevard mall was the only location that had one left!! Even online it would of been a special order! Yasmin told me about layaway which is awesome because we didn't have all of the money right now but I couldn't lose my dream band! I have a year to pay it off. Our wedding is in 9 months so that's perfect! I only had to put 20% down and got the band that just looks dreamy with my ring it really looks like it was made to be with my ring! I love it! read more

Morgan Jewelers - Jewelry Near Me - Henderson, Nevada

I love my ring and the price I got it for. However, what happened at the end (after the purchase) was wrong and could have cost Arnold his job but I didn't report it. That is the reason for the one star. He knows what he did and that is why I got a great price on my ring. Have to cut your losses when you do what he did. Anyway, I hope he sees this and that he doesn't do to other people what he did to me. Oh and my husband loves the watch I got him. read more

In November 28, 2020 my husband purchased diamond loop earrings for my Xmas gift. The loops were over $3,000.00 and we did not take the warranty after we were told if anything is wrong with the earrings "not to worry, " we will take care of you. Within a week of putting on the earrings both ears got infected. I was in tremendous pain and the back of the earring was oozing with a liquid substance. I took the earrings back to Morgan and as we tried every conceivable solution including letting my doctor look at the holes. This went on for another 3 months. I wore threads in the holes for months wondering if the holes needed more time to heal. Throughout the entire time, we kept in contact with Arnold who assured us "not to worry," he is the manager and will help us. He promised us we will be able to return the earrings for credit or replace the loops with another item. After months and months of trying to wear the earrings on April 20th we took the earrings in and demanded either they get replaced or refund or give us the credit to get something else. Throughout the 5 months of going in and out of the store and texting along with frustration we could no longer go on with promises. We needed to get the issue resolved. This was Arnold's words, we didn't take out the warranty and the vendor they purchased the earrings from made these loops special and did not have any other items to trade. He did offer on April 20th to replace the area going into the hold of my ear with platinum. On May 1st, I picked up the loops and after 3 days my ear started burning, painful and oozing again. I had to take the loops off and now stuck with a piece of jewelry I will never be able to wear. Don't buy any items from this store on words of promises, get the warranty. You could be in the same predicament as me with worthless jewelry you will never be able to wear. We are extremely disappointed with the customer service. read more