I had an outstanding experience working with Yixing Wang. Since my purchase was handled entirely over the phone, trust and communication were incredibly important and Yixing exceeded every expectation. She was professional, knowledgeable, patient, and genuinely helpful throughout the entire process. She took the time to answer all of my questions, made me feel completely comfortable with my purchase, and never once made me feel pressured. Her honesty and attention to detail gave me total confidence every step of the way. When my Omega watch arrived, it was absolutely perfect. It was exactly as described, beautifully presented, and exceeded my expectations. It's clear that Yixing truly cares about her customers and takes pride in providing exceptional service. If you're considering purchasing a luxury watch, I cannot recommend Yixing Wang highly enough. She made what could have been a stressful purchase feel seamless, trustworthy, and enjoyable. Thank you for such an exceptional experience! read more

Worked with Jeremy Quiblat to purchase my first Omega, stellar customer service and very easy to work with. Very welcoming and eager to showcase Omega's rich history. Ended up purchasing the 38mm Aqua Terra black lacquer and absolutely in love with the watch. Very happy with my purchase and the buying experience was second to none! read more

Omega Boutique - Omega Aqua Terra Black Lacquer 38mm - Watches Near Me - Las Vegas, Nevada

Walked into this Omega store just wanted to look. Joel helped me out right away and bought my first Omega watch! Anyone looking to buy one while in Las Vegas, go to the Bellagio Omega and ask for Joel! read more

Omega Boutique - Omega Seamaster - Watches Near Me - Las Vegas, Nevada

So helpful. I showed up right before closing they still helped me with a smile and made my experience the best. read more

Omega Boutique - Watches Near Me - Las Vegas, Nevada

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Amazing service every time! Emy Chavez is an amazing associate there. Go ask for her and she'll take care of you.

I've purchased four Omega watches from this boutique, and Yi was my sales coordinator for all of those purchases. My most recent purchase (Grey Side of the Moon) was done online and via phone conversations with Yi. I wouldn't trust many people with this sort of transaction but Yi and the Bellagio Boutique were fantastic. She made it easy and completely trustworthy. It has always been a great experience and I'm already looking forward to working with Yi again! read more

I had another amazing purchasing experience at the OMEGA Boutique Las Vegas, thanks to Emy. If you're looking to buy a watch, ask for her--you won't be disappointed. She is attentive, helpful, and very knowledgeable. This is my fourth watch purchase from this boutique and my third from Emy, with the latest being the Snoopy. I'll definitely be back for another watch in the future. read more

Omega Boutique - Snoopy - Watches Near Me - Las Vegas, Nevada

Omega Boutique is located at the Bellagio Hotel & Casino right next to the conservatory! It's easy access from the parking garage! Current operating hours are Monday - Sunday from 11:00 A.M - 7:00 P.M. Services offered at Omega Boutique Accessories Sunglasses Jewelry Watches I purchased my last Omega at the Venetian. Luckily this Omega Boutique also is a service center! The team was helpful while I was visiting the Omega Boutique at the Bellagio! I would stop by this location again in the future if my watch needs any services! read more

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Me and my girlfriend were just window shopping, I was just looking more for an idea on what she would like for her birthday and I must say the staff was incredibly especially Emy, she was extremely polite, knowledgeable and helpful. Plenty of stock and selection to gaze at, along with pretty reasonable prices for what you're getting. read more

My buddy likes Omega. I am glad this place had some stock on hand and definitely like their window display. Right now there is a shortage of product because of the past year and COVID. Not many making watches last year so there is a shortage and thus the price and supply goes up. The Swatch Omega watch went out of stock as soon as it was released. Of course it is lower in price than a regular Omega but many want the collaboration watch just the same. This location is right across from the Bellagio Garden so i am sure it gets a lot of traffic. read more

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I purchased a watch on December 28 and was charged $300 for an additional strap that was promised within four weeks. I never received the strap, any update, or even a courtesy call. Despite multiple attempts to follow up, my texts went unanswered, and I was told they were "never received" -- which is hard to believe given how responsive the salesperson was prior to the purchase. Very disappointing experience and poor follow-through for a high-end store. read more

I came in to have my current watch cleaned and ended up setting up another appointment to purchase another piece. The customer service alone was enough to make me never want to go to another brand. I know its in a pretty luxury area but they really do make you feel like family here. This was definitely one of the better experiences ive had while purchasing a watch. No pressure sales tactics, just welcoming people ready to help. I think I worked with a vernon or something close to that. If you can, ask for him. read more

I was looking for a James Bond 60th anniversary Seamaster and got jerked around by several other stores on The Strip. I decided to call this Omega store at the Bellagio and I spoke with Yi. Unlike other stores that told me I had to be an established Omega client, Yi told me no problem and took my info down. A week later I just picked up my new Bond watch! Pretty straight forward and easy to deal with. Also Seth and the other staff were very friendly and nice! I will be buying from Yi again! Don't waste your time with other stores, come here and get what you want! read more

Omega Boutique - James Bond 60th Anniversary Seamaster! - Watches Near Me - Las Vegas, Nevada

We actually went to 2 other high end watch stores at Caesars and were so disappointed at the lack of attention we received and also the variety on hand. He's interested in a high end watch and ready to purchase and I'm glad we went to the right store. Right next to Bellagio's busy flower garden area, this quiet boutique is right there. It's very quiet inside and it's only Omega watches. Large selection. We were in very casual clothes. He literally had a Hawaiian shirt on. But nonetheless, we were not ignored and Ling gave him all the attention he wanted and needed. She was patient and knows her watches. He tried on a variety of watches until one was found. Very good experience and now we are within the Omega family. read more

Omega Boutique - Watches Near Me - Las Vegas, Nevada

I purchased one of my Omegas from them a couple years back. Maybe it is my perception but they were much better than. Dont get me wrong the associate was professional and very accommodating, although something seemed a bot off. I would have made the purchase if they would have offered a small concession but nothing was ever implied like my past purchase. Oh well I purchase form a different boutique and call it a day. read more

I've always wanted a Seamaster since I was a kid, and I finally made that dream come true a couple days ago during my most recent Vegas trip. Appointments aren't necessary, but recommended, because it increases your chances of making sure they have the timepiece you want to buy in stock. Because of COVID, the store's max occupancy is 6 people at any given time. Masks are mandatory, and hand sanitizing is required before even setting foot in the boutique. My appointment was with Ling, their assistant manager. She was super professional and super friendly. Her presentation and walk through of my timepiece was amazing, and added to an experience I will never forget! If you're looking to purchase an Omega timepiece, the Omega Boutique at the Bellagio is the place to go. read more

Omega Boutique - My brand new Seamaster Professional 300M - Watches Near Me - Las Vegas, Nevada

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I stopped in here to see about getting a leather strap for my Omega De Ville. The staff were very helpful and knowledgeable and got me taken care of right away. Would not hesitate to come back and see them for anything else Omega related. read more

Omega Boutique - Omega De Ville - Watches Near Me - Las Vegas, Nevada

Elaine and team are amazing and provide top notch customer service. I've purchased a few watches as gifts from the Omega shop and love this location for their inventory and selection. I live in California but this is my favorite store. Located near the Bellagio conservatory, you can look at fancy watches and then smell the roses. read more

This is a great Omega store. They have a great selection and the staff is always attentive and helpful. Even the security guard is friendly and engaging with guests. I was always under the impression that this store might be a little more expensive compared to other Omega stores because of the location, but they are actually priced in line with stores and other cities like Los Angeles or Seattle. I used these guys for a watch repair/rebuild and the pricing aligned with what I was told when I called the Omega referral hotline. It's nice going in this place knowing that I'm not going to get gouged based on its location etc. thank you, team Omega! read more

Oh Omega! My husband wanted to just take a peek on our rushed visit at bellagio . But somthing shiny caught my eye ! Although the one I like was not available at the moment , the sales associate pulled some strings and made it happen thank you for being very accommodating and attentive to me and my husband . read more

Omega Boutique - This is how a customer should be treated not available at the boutique? Pull a few strings and they make it happen - Watches Near Me - Las Vegas, Nevada

I was greeted by Vernon and the team at the Omega boutique when my family and I visited yesterday. I spent nearly an hour there trying on different watches and Vernon was very patient and knowledgeable. He wasn't there to sell us any watch but there to help us find the right watch which I did. He was friendly and offered us drinks while we shopped. I will be buying all my Omega watches from Vernon going forward. read more

Went to look for a watch and was treated very rudely by this older Asian woman. She seemed very annoyed to help me. I ended up going to the omega at the Wynn. Don't recommend this location. It might be because they get a lot of tourists but the service and quantity of pieces is absent. read more

Super nice boutique inside Bellagio. The service here has always been great whether I'm dressed in sweats or a suit. It's just nice to drop by every time I'm in Vegas to see if I'm ready to pull the trigger on a new Speedy or Seamaster 300m to build my small collection. read more

Omega Boutique - Watches Near Me - Las Vegas, Nevada

What a beautiful watch store inside a beautiful resort hotel. All current models were available. Salespeople were very helpful and friendly. I happen to love watches so I felt like a kid in a candy store. I could have spent all day there. Purchased a seamaster professional blue and couldn't be happier. read more

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Exemplary service on Saturday, swapping out a couple tough-to-move links on a two-year-old Speedmaster. No charge, in and out in fifteen minutes, all spent talking College Football with the salesman. A rare "zero pressure" experience in the realm of luxury goods, but one that earns my repeat patronage. read more

Seth Robinson was Amazing at assisting me in picking out a new Omega Watch. The Team here is very helpful and cordial. Seth knows Wines and Watches! read more

Walked in to the Omega Boutique at Bellagio with the intent to already buy the Deville for my mom. We just arrived an hour before from LA and I was excited for my mom to own her first luxury watch. I wanted her to have the experience of buying a branded watch- it's not cheap- and for people to buy a branded watch during a pandemic is a big deal. But she's 71 yrs old and she deserves it. Sarah was our Sales Associate and she was great and very pleasing. However when it was time to pay, the Assistant Manager ruined the experience and mood. I feel like we were profiled by the Assistant Store Manager- Joel Bonilla. We weren't wearing anything fancy. Plain Jane folks here. Right when we were about to pay he mentioned to Sarah we should be charged LA tax instead of Las Vegas tax. It doesn't make sense to me. I've purchase numerous luxury items in Vegas and never was I charged a "destination tax" even with buying Rolex, Louis Vuitton, Gucci, etc. Plus those other stores really made the experience more pleasurable for us. If you're working with high end customer service job you need to have a pleasing personality. On top of it, he seemed very surprised we were staying at Bellagio and asked how how much the rates are going for the hotel atm. Which I believe shouldn't have been asked- you work inside Bellagio and the room rates is something you need to look up. Our rooms were comp so I wouldn't know, but the fact he asked I think is rude. I'm surprised he's the Assistant Sales Manager with poor training inside a 5 star holder in an Elegant and High End store. Thanks Sarah and No Thanks Joel. My mom and my sister in law especially myself we're all turned off. Next time, just buy OMEGA at Wynn! I originally intended to buy there but since we were staying at Bellagio we decided to purchase there. read more

Omega Boutique - Watches Near Me - Las Vegas, Nevada

I bought an Omega Co-Axial 38 here 2-1/2 years ago, the summer before the pandemic (2019). I was finally able to return yesterday after a long absence. To my shock (in a great way), the salesperson Ling remembered me after all this time, even behind a mask?! This is some insane photographic memory-type stuff as I must have been a thousand customers ago. Ling was very patient and friendly - we talked watches for a long time, and I won't hesitate to purchase from them again. Watch collectors all know to "buy the seller". @Ling: If you're reading this - congratulations again on the newest addition(s) to your family! You make the Omega boutique A+++! read more

Went in to see if the new Omega "Commander" was available. Was greeted by the store manager Timothy Gotzinger. He was amazing. The whole experience was exceptional from start to finish. If you are in the market for an Omega, Timothy is the best person to work with. Probably the most professional watch guy I have ever meet. The experience was like opening the Christmas present you dreamed of. My new Omega read more

Omega Boutique - Watches Near Me - Las Vegas, Nevada

We went to Omega to have my husband's watch cleaned and wound up walking out with one for me! We weren't really intending on it, but, the sales lady was wonderful and really not pushy. She just offered to let me try on several different watches and let me know that they offer financing and tax savings if they shipped the watch back home to me. That sold me! They offered me champagne while selecting the right watch, getting it sized, and completing the cleaning of my husband's. I LOVE my Omega, and felt like they took really great care of me. My sales lady was Christine, and she even texted me to make sure I was tracking my FedEx shipment, and to make sure my watch arrived in proper condition. I can't wait to be back in Vegas and stop in for a visit to see her :) read more

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The Polish slag is very rude. My boyfriend came in to buy a moon watch and she sat there playing on her phone as we waited to be helped. She only came over to help us when the other worker returned into the shop. My BF had the watch all picked out and was ready to pay but asked if she could switch the bracelets because he wanted to wear it out with the strap. She refused because she said they were about to close. Without hesitation he smoothly told her "you must not enjoy making commissions" as he strolled out and took his business elsewhere. read more

Great experience and wonderful service. Joel, thanks for everything. Your attention to detail and expertise made it an easy and comfortable transaction. Definitely coming back for a future time piece. Shout out to Hanna for the assist! Thanks guys! read more

After receiving horrendous service at Tourneau, my girlfriend and I walked into the Omega boutique after dinner at the Bellagio. We were immediately greeted by the staff and assisted by Ling. Ling did not hesitate in showing me the particular model (Seamaster 300m Co-Axial) and explaining a bit of the history of the model. She was very concise and articulate, and very knowledgeable. Unfortunately I was not able to purchase the watch that night due to some technical issues with getting in contact with the creditors. However, Ling apologized and offered me to return the following day, which I did and was immediately taken care of yet again upon stepping into the store. I'm glad to say I'm now a very content Omega watch owner, and a huge part of that reason is due to Ling's amazing customer service. If I ever find myself fortunate enough to be in the market for another watch, I will gladly return here. Thank you, Ling! read more

Omega Boutique - Taken care of while waiting to have my watch sized - Watches Near Me - Las Vegas, Nevada

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Stopped in here to take a look at the new collection and fell in love. Was helped by Glenn Nelson who was great at showing me all the pieces and let me try on all of them. Great service and was not pushy. He truly went above and beyond for me which you just don't see sadly too often. Which is why I purchased my watch from him rather than from my own home town boutique here in NYC. Will definitely recommend you to stop by if your in town or looking for a great watch. read more

I came here during my Christmas vacation and I was in the market buying a new time piece for myself. When I walked in I was greeted by the store associates, all of a sudden this fantastic time piece caught my eye Michael Schumacher carbon fiber dial. At first I have no clue who Michael Schumacher is but I know it has to do with racing cars. Anyways I purchased the time piece for almost 7K the downside was that the boutique does not offer any cleaning service when you purchased a time piece. In my opinion shelling out 7K at least polish my freaking time piece for me. In the end I was very happy with my purchased because my new time piece is eye catching and very attractive. Pros: Attractive stylish modern time piece selections. Cons: no freaking cleaning service for your time piece read more

Its not Tourneau, but still a fun little shop to walk through. You have to find someone to help you, doesnt seem they want to seek out a sale. read more

Just inside of Bellagio, this is a Omega Boutique store fully stocked with only Omega watches. I was able to see the full selection and some, if not all the gold watches. They had a white gold one that was beautiful. Wish I could afford a gold watch! read more

The Omega Boutique is located in the lobby of the Bellagio. The collection of watches and jewelry the store has is extensive, and the workers there are very accommodating, especially the gentleman by the name of Khai. He is well-informed on every last detail of each watch I asked about - I focused mainly on the Constellation collection because all of the watches looked stunning, both in the case and on my wrist - and has a patient demeanor. If you are new to Omega or watches in general, look for Khai because the man provides incredible service and does not rush you to purchase anything. read more

This Omega Boutique is exactly what you want when shopping for a great timepiece. The staff there are not only professional and friendly without being ostentatious (remember this is a high end product). Their knowledge is top notch. Service goes beyond expectations. Elaine (Manager) and Bryson (Ops.Mgr) there made us feel so welcomed and inviting that we walked away with a lot of product and continue to make purchases far away from where they are located. This location is something Omega should be very proud to have. read more

I was disappointed in the service I received. Unfortunately, there are no other official Omega shops in town and I wanted to have my watch serviced directly with them instead of by a third party. The staff on the night I went in seemed short-tempered, pre-occupied with the other, singular, and seemingly-more-important customer in the store (all three of the staff were waiting on him), and when I finally interjected and asked to be helped I got the girl who apparently doesn't speak english. If she does, she wouldn't speak it to me and I don't understand Chinese. Absolutely unacceptable for a brand of this caliber. read more