When you speak at immigration conferences advocating for more liberal national immigration policies…read more(translation: you need more cheap labor), don't presume to speak for all of your residents. It presumes too much, even though in your mind you think you have a captive audience. This place is a huge beehive. The common rooms look lovely. At $5 K a month, they should. Everything else is college dormitory quality. It's basically storage for old people, stacked on top of one another. Look for a nursing home further out from urban cesspools -- further, smaller, more people oriented. This is just a business. NEXT !!

Plus two stars for the administration's response to the pandemic. They've done a commendable job…read moreand I'm grateful that my mom and her friends and neighbors are safe and well.

Had a great experience until Nurse Lydia took it upon herself to try to force my mom and myself to…read morerelease my dad early from rehab (with no notice or consent from either of us). She literally told me that I personally claimed I would take on the responsibility of caring for my father who broke his hip and had a replacement two weeks ago. Two weeks ago! I asked her to furnish evidence that myself or literally anyone consented to moving my dad out of their rehab over two weeks early from his announced discharge date (04/22) and she could not. She couldn't furnish proof because no one did. Instead of admitting fault, she doubled down and tried to force me and my mom (who literally had a stay cation planned and aren't even around to do this even if we wanted to, which we adamantly do not) to take him home early and against our will. This has been an appalling and traumatic experience that Nurse Lydia alone caused. Let me repeat. Instead of respecting the wishes of the family responsible for the patient - who are unwilling and unable to provide the required in home care for a family member who just broke their hip **barely two weeks ago** she tried to continue to try force us to take the patient on against our will. Before this even happened, The fountains has been notified and made aware on multiple occasions that myself and my family are unwilling and unable to provide the level of care my dad requires (Tier 4 - far and beyond any reasonable person can handle on their own). Nurse Lydia could have taken the very basic steps of asking literally just one person to verify that my dad even had a safe place to go himself. She refused to do that. She literally refused to verify a single person was willing and able to take my dad in before literally helping him pack his bags to leave. Appalling, sickening and DANGEROUS behavior from a nurse bound to doing no harm. I actively fear for my father and my mother's safety as long as they are under Nurse Lydias care

My Mother was a patient in the skilled nursing unit from mid April 2022 until mid June 2022 the day…read moreshe died at the Fountains at Washington House from cardiac arrest. The skilled nursing unit did not have a (AED) automated external defibrillator that could shock the heart into beating again. The director of the Fountains at Washington House Darnell Jenkins stated that The Fountains at Washington House was not required to have one. He provided no further explanation, so through my research I found out that neither Medicare or the Commonwealth of Virginia Department of Health requires a nursing home or skilled nursing facility to have one. How sad is that! A nursing home and skilled nursing facility without a defibrillator is a sentence of death if an elderly patient goes into cardiac arrest. I guess their so called crash cart was only viable as a refreshment cart for the nurses! How about a big corporation like Watermark Communities going above and beyond the bar? Thats asking too much! They are about saving a shekel or two. If you value the life of your loved one stay clear of Watermark Communities. From Director Darnell Jenkins that could not even call my family to express condolences, to Cynthia Antoine a social worker that only provided 1 regression/progression meeting in 2 months, and some nurses, that lacked compassion, expertise, and caring attitudes led to my Mother's early departure in this life. I pleaded with the nurses to call the doctor or nurse practitioner to see my Mother and they always remarked they would. It was only unfulfilled lip service. In retrospect I should not have asked the nurses in a professional manner, I should have insisted and waited until the nurses called the doctor! Hounded them until the task was completed! But should I have too? That is why my Mother was in the skilled nursing unit and entrusted in their care! I have learned a tough lesson: "TRUST NO ONE". The exceptions to the lackluster care were the Physical and Occupational Therapists as they all did an exceptional job!

A recent lobby renovation has improved the street-level aesthetic, but much of the rest of the…read morebuilding is showing its age.

From the owner: Since the community's founding in 1962, our mission has been to provide services, programs and…read moreamenities that enhance the quality of life for older persons of all faiths. We are dedicated to making Hermitage a welcoming community where older adults can enjoy an enriching lifestyle with many choices.

My grandmother had a short stay here as she passed away this evening. Fatima Kamara and Mayatan…read moreFontana were extremely disrespectful. I was attempting to reach a family member on my personal phone to let them know about her passing and Mayatan yelled and me and put her finger in my face. Her supervisor attempted to lecture me and interrupt family conversations that we were having in person. I explained to her that I wasn't addressing her and to give me a moment to finish my conversation. She responded with "good I don't want to talk to you" along with other rude language. Additionally, my grandma was here under a week so we were not able to bring any of her belongings. As I was checking drawers I found them full of hair and trash that did not belong to my grandmother. The bath tub in this room appeared to have dried blood which again couldn't have been my grandmothers since she was already in her dying stages. The walls were dirty with what appeared to be urine under the sink. The conditions and cleanliness of this place is disgusting. The rooms were hot, their a/c doesn't seem to work in some rooms. Electrical issues everywhere. Do your loved one a favor and do not bring them to this place

My sister was admitted after a long stay in the hospital to get rehabilitation. The facility was…read moreaware that she was being moved but upon her arrival they were disorganized and could not locate a room for her. After 2-3 days in the facility, she was finally visited by the residing physician and social worker. Neither of them seemed to have any information on why she was there and what type of assistance she was requiring. I as her emergency contact have yet to receive an update on the status of my sister's stay. I have made it a point to visit with my sister EVERY single day and have noticed the facility is in need of repair. It is outdated and needs a major refresh, the facility seems very rundown and not very clean. My sister has been in the facility for over a week now and she told me that she saw a mouse in her room; I am discharging her this weekend to continue her rehab from home. On a side note - my sister has told me that the nurses talk loudly about the patients and while there are some good nurses there the lion share seemed overwhelmed with the amount of patients to staff. Their bedside manner practices are questionable. If you have any elderly family in this facility, I am begging you to drop by and check on them to ensure they are receiving the proper care. Just my opinion, I think this facility is a money grab and from head down; doctors, social workers, nurses, cleaning staff get a failing grade. This place needs an overhaul NOW!

I have many years of experience with Goodwin House Bailey's Crossroads. My grandparents were…read moreresidents there for many years, first in independent living, and later in skilled nursing. My parents moved there about 12 years ago when my mother's Alzheimer's was making it too challenging for my father to care for her. He moved into independent living (where, at the age of 90, he is still living with my stepmother), and my mother moved into skilled nursing. She received wonderful care there and was treated with respect. When she passed away, the staff on her floor cried and showed us great compassion. One of the things I'm most impressed with are the many activities planned there. Recently they had a Moroccan festival, where they learned about the culture and customs. They had Moroccan food at dinner that night, and they even brought in belly dancers. The units are nicely appointed and maintained. The entire building and grounds are lovely. The staff is friendly, making a point of getting to know the residents. It's comforting to know my father is living in a place where he is safe and will be well cared for.

If you want your family member living in a place where they aren't taken care of and every week…read morethere is a problem then chose this place. It's enjoyable to every week have to question what they are doing there. It was unreal the the excuses, the stupidity and incompetence of people on all levels there from the director of the entire place down to the hairdresser and telephone operator. You could never get anything done by calling just once it required follow up after follow up. It's all very glossy on the outside but it hides rottenness. Ask for information on what services are provided in assisted living they can't provide you with one. *See Angies list for similar experiences as mine. * They like to blame family members for being difficult because you expect the nurses to do their job. For example bathing, clothing not on backwards, proper medication, getting the person down to get their hair done, being treated with respect by physical therapy. Doctors who can't call you back, who have medications being refilled at all different times and amounts. If you want to put your entire fortune down with this place and then continue to pay $5000 a month as well for a place that doesn't have enough staff or proper oversight, management, or procedures come here. Oh, and they also like to use the excuse -- well you know it's the memory - using that to blame or make excuses for their staff who do not do their jobs. One time my family member was waiting for the hair dresser to come pick her up. She say and sat. Thevstaff ciuldnt take tge time to see her sitting on the couch there and tell her they werent coming. The whole management of assisstedbliving which is full of memory issue people is confusing bevause there is no oversiggt, lead nurse, lead manager actively making sure things are done right. And i dont think there thirld world staff is trained well at all in how to deal with memory issue patients. And as for doctors they misdiagnosed what was wrong with my family member giving her medication that made things worse. It's not a good place.

I am writing this very delayed review from last year. I had shoulder surgery and was overwhelmed…read moreby the plethora of options for physical therapy. I chose this location at the suggestion of a friend. I regularly saw Dr. Ryan and occasionally Dr. Dan for dry needling or if Dr. Ryan was unavoidably detained. Both were amazing, and I highly recommend them. Although, I did not work with the rest of the staff, they were all very professional and helpful as well. I didn't want to go to a location that only had the typical physical therapy equipment as I wanted to get back to athletic performance. I am by no means an Olympic athlete, but maybe with my jokes. Overall, it was a great experience and I am pleased with the recovery. There is a gym that is separated by a glass door that patients have access to for the exercise portion of the visit. Sophie and Beth oversaw the exercise portion of my visit. They are both fantastic. I would note that the dry needling does cost extra. Not sure if this is just for Jackson Clinics, or if this is an added expense anywhere you go.

I've seen Nicole at Jackson Clinic, Skyline, a few times for my shoulder, wrist, and now my…read morehip/knee and had excellent results with her help. She's always on time, very knowledgeable and friendly. I highly recommend her to others who are looking for the best results in their physical therapy sessions.

We benefited exceptional knowledge, advice, strategy and service from Kay, and her team…read moreparticularly Yvonne and Yolanda, to achieve remarkable success in a complex multi-faceted series of transactions. We would highly recommend Houghton Real Estate!

We worked with Greg Mihalek from Kay Houghton & Associates to purchase our first house. He was…read morefantastic, always ready to answer our questions and took time to thoroughly explain each step of the process. We highly recommend!

Take heed - they will offer to give you a COVID test if you are not feeling well. What they DON'T…read moretell you is that they will bill you $271 for a COVID test! Absolutely outrageous! Say no to the COVID test and take your own at home!

I came in tonight for an allergic reaction. As soon as I…read more arrived I was taken care of! The women at the counter were so helpful. The waiting room was clean and all patients and employees had to wear a mask. They are still social distancing, which is refreshing because Covid is not over. When I went back to the examination room, Dr. Cope took meticulous care of me.. I am so happy that I was able to get in so late and still treated with the best. Patient care. I would recommend this urgent care to anyone in the area that is needs it. I'm not wishing that anything happens to me and I have to go back, but if I do need to go back, I know exactly where I'm gonna go.

Tl;dr: If you can afford it, this is absolutely the place for your loved one…read more We had to place our mother in a memory care facility rather suddenly after an unexpected deterioration (after a longer slow deterioration of several years while she still lived independently), and we feel so lucky that Silverado Alexandria was able to find a space for her quickly. During a traumatic time, the Silverado team (especially Lindsay, but everyone we interacted with) was a rock for us, giving us guidance, comfort, and resources. They have every level of coordination available, and we leaned heavily on them for help in getting our mother in and settled. Dementia requires such a different outlook than most health care, and it was a relief to work with a team that 'gets it.' The facility is clean and more like a nice hotel than a nursing home. They have a lovely little outdoor patio, and are planning to renovate to create more protected outdoor space for residents next year. Rooms and bathrooms are nice, no complaints there. You can bring in your own furniture or use theirs. My mom, after going in peacefully (we told her she needed to be monitored for a medical issue for a few days) had a rough first week. She was very agitated the first day, and constantly called us for days. Through it all, the staff was so kind and respectful to her, and gave us advice on how to respond. The whole thing was of course very painful for us, but the frequent updates and communication and advice we received from Lindsay, Dana and the team went a long way towards helping us cope. My mom did start to settle after a couple weeks, and after a month was eating meals with others, participating in activities, and sleeping well. Now that she has been there for two months, I can honestly say my mother is looking younger than she has in years. She was miserable at home, lonely and confused and bored. Now, she seems so much less stressed, even standing up straighter, and there are even fewer wrinkles on her face. Though when we visit she still wants to go back to her old life (me too, mom), she is now safe, healthy, and has so much more stimulation and engagement than she did isolated at home. She got physical therapy to strengthen her against falls, she socializes with residents and staff, and they even go on outings to local parks or historical sites! The staff take her (and others) on walks in the wooded cemetery next door whenever weather allows. The way the staff interacts with residents is inspiring. Every staff member is trained to handle dementia, and they are all kind and friendly and respectful. I've learned a lot from them about how to react and what to say when visiting my mom. These people really care. I'm trying to include as much info as I can think of, since when I was searching for facilities it really helped to read accounts from others who had gone through this. The place is spotless whenever I've been there. They're in frequent communication (we can text or email Lindsay anytime) and solve any issues promptly. The staff seem well-paid and glad to be there. They have a concierge doctor you can use before/during/after transition, if needed, but can move your loved one to the facility medical staff whenever you're ready. My mom says the food is good and they have great cookies. (One of the activities they do each week is baking/cooking!) Thanks to Silverado, I'm confident that my mom is receiving the best care and quality of life she could possibly have, and I know they'll continue to be there supporting her (and us) every step of the rest of the way. It's expensive and self-pay, but if your loved one can afford it, it's the best place in the area by far.

Look no further ... we've been there, done that -- this place is the real deal!…read more For almost three years we cared for both parents with Dementia in our home - we had caregivers from big agencies, small agencies, independents and even our own dependents to help us. One year after my Mom passed away, we made the painful choice of moving my step-Dad into an assisted living/memory care community - and after visiting many different places ...well, we made the wrong choice! Go figure. We should've chosen Silverado... the great news is that he's there now! In December, 2019 we moved Tom from "Wrong Choice" Assisted Living Community to "Best Thing That Ever Happened" Silverado Memory Care after watching his physical and mental health spiral downward. When Tom arrived at Silverado he was catatonic, unresponsive, wheelchair bound and fed by hand; we weren't sure he would make it to the New Year. Who knew we were about to witness a Christmas miracle ... within ONE month - actually ONE week - Tom was back to his 'old self' -- walking, eating, laughing, thinking, solving, choosing, dancing, singing, engaging -- and oh ..even flirting {sigh} :) - Amazing how authentic care, true compassion and providing dignity and purpose can literally breathe life back into a soul. Grateful for all the angels at Silverado Alexandria Memory Care Community!