Not thrilled. Used Nataly for several years until there was a misunderstanding about the rate which…read morehad been the same every year. When they tried to charge me more the in last year I used them, even after she indicated the rate would remain the same, I questioned it. I was told that her time was too valuable not to charge the new rate. Fine, but then don't indicate the rate would remain unchanged. Even so, I tried contacting them last year to re-engage and received no reply. It's too bad because I can bring them good business, esp. since they have relocated again to a closer location to my home. I'll keep looking. Edit: as for the absurd comment that I ever spoke to her staff in a disrespectful manner, that simply did not occur. I stand by my review and will keep looking.

I had the feeling like my taxes weren't being filed appropriately by my tax preparers that I had…read morebeen going to so I looked to yelp to see who was the highest rated tax preparers available. I found TaxAce and to say I'm impressed just doesn't do it justice. They have just gone over one of my past 3 years so far and have saved me a bunch of money already! I can't thank them enough for catching the mistakes. I will be going to them for my tax needs from here on.

I want to send a HUGE Thankyou for your assistance today! A disabled friend of mine owed back taxes…read moreand asked me to drive her to pay the bill. Afterwards we would have needed to fax the info to her Mortgage Company. I was able to do both with their help. My friend provided a Fax Coversheet and the folks here were only too happy to provide that service. Thanks again for the kindness!

When a new client is invited to inquire about services by the receptionist, about taking new…read moreclients by the Napa Tax Co., it would be professional if the response afterward were respectful, and helpful. I cannot recommend this company based on our communication with Michele Brambrink. It was rude and unprofessional. I hope this helps the company to reconsider how every inquiry is handled.

The Payroll Factory, and Brittani Fry in particular, have been phenomenally responsive, supportive…read moreand otherwise helpful over the past decade or so as we operated then sold our small business in Napa, CA - we have had numerous special requests for customized payroll reports and related info, and they have consistently outperformed in terms of accuracy, timeliness and willingness to go the extra mile - recently had a need for urgent support on an IRS matter and sure enough Brittani rose to the occasion and helped us prove that we were right and the Service was wrong - than you Payroll Factory for years and years of excellent service!!

I've been working with The Payroll Factory for over 13 years and highly recommend them. I am…read moreconsistently impressed with their professionalism, expertise, and prompt responsiveness. Their approachable and personable nature also sets them apart.

We've worked with Melissa Petrie for nearly ten years, and I honestly can't imagine trusting anyone…read moreelse with our taxes. She is not only incredibly knowledgeable and detail-oriented, but she genuinely cares about her clients. Over the years she's helped me navigate everything from routine tax filings to complex business and personal financial decisions -- always explaining things clearly and making sure I understand the "why" behind the tax law and her recommendations. I never feel rushed or embarrassed to ask questions, and I always come away feeling more informed and confident in our decisions. She helped us successfully navigate a difficult long-term tax issue with the IRS -- and thanks to her thoroughness and persistence, we didn't have to pay for a mistake that wasn't ours. She consistently brings us new tax information as it becomes available and explains how it could affect us -- both as a business and personally -- along with smart ways to take advantage of benefits or minimize any negative impact. She helps us plan ahead in ways that have saved us stress and money! Her fees are more than reasonable given the quality, care, and peace of mind she provides. Having been through several CPA's before finding Melissa, I can tell you that it's rare to find someone who is this skilled and proactive. If you're looking for a CPA who is trustworthy, experienced, and truly invested in your success, I can't recommend Melissa highly enough.

I used her for 2 years, she's nice enough but overpaid the government 27k last year. Wich is…read moreactually a $54K hit to my business because i now owe more than that to the Feds. It appears now it's going to bankrupt me. She never even apologized. I would leave 0 stars if I could!.

After reading such wonderful and warm reviews, and a good phone conversation, I scheduled my own…read moremeeting to discuss my tax needs. Gathered all the documents they requested that I bring. When I arrived (early) for the appoint about 10 days later, the office was closed, with no one answering the phone or the door. Left a phone message, but that has gone unanswered, too. Really quite bizarre and has left me wondering.

I have been coming to Hamati Bookkeeping & Taxes since 2016, introduced by a friend of mine. Since…read morethen, not once have I ever felt the need to go elsewhere to get my taxes done by anyone else. It really does say something because of how picky I am in a big world of other bigger franchise tax-based companies claiming to get you back your taxes. With Hamati B & T, though, you get a more personalized treatment, service, and no sugar coating truth about where your tax situation will be. Hamati B & T continues to never surprise me with their service and friendliness as well as their professionalism. Having said that, my wife and I are getting a great return on our taxes! Please go to them... it would be a mistake not to!

What's Not to Love! Highly recommend this business to get…read moreyour Income Taxes done quickly, efficiently and professionally. I've been going with this business for 5 yrs. Thank you!

didn't file our taxes…read more We ended up having another tax professional filed for us this year, because we felt like she was not listening to us and we feel like she's thinking that we are lying in the info we gave her. So, we went to HR block and they filed it within two hour. Calculations are the same as Mallari's, cheaper fee too. And I received a bill to pay her fully even though she didn't file my tax.

My brother passed away and I was presented with the need to take care of his estate. One of the key…read moreefforts required on my part was to figure out how to deal with six years of unpaid Federal and State taxes. I found Caris Tax Advisory Services Inc. via an early recommendation when I was initially making my way through the morass of probate. After collecting massive amounts of documents that were literally just in random boxes, I presented the material to Caris Tax and they dove in, creating six sets of returns for both Federal and State. They were mailed in and our friends at the State of California cleared my brother's returns the quickest. It was great to get the letter from them indicating they were fully satisfied with all of the submittals. As for the IRS, that took quite a bit longer and much more effort on the services of Caris Tax. But, in the end, all that needed to be settled was done successfully. I'm happy to have all of my brother's affairs in order. Carol, I can't thank you enough. PS - I live in AZ now but spent most of my life in the SF/Bay Area. My brother also lived in the Bay Area. Hence, Carol's business, based in Benecia, completely aligned with the needs of my brother's estate.

Absolutely terrible. Stay far away. She was great in the beginning but after a while she began to…read morebe unresponsive to emails, phone calls, texts. I had an employee that needed their final payroll check and she never issued it and almost put me as the employer in jeopardy because of her inaction. Payroll checks were incorrect or late. Once I decided to move on to a more professional company to handle our taxes, accounting & payroll. She did not cancel the ADP products that she set up in our name. This has costed me $2,000 plus. Her response to me was "You are no longer my client." Just completely unprofessional. Stay away.

An amazing and caring person, Suzanne walked into a messy book setup, was able to clean up the…read morebooks, and resumed bookkeeping assistance for our company. She prepared us for the tax season bringing our business into a well-organized system. Warm and friendly. fotos4us

I am a healthcare professional and I have always dreaded dealing with my bills and accounts…read more Suzanne gave me the tools to get my personal finances organized.