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    Benchmark Home Improvements

    5.0 (10 reviews)
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    Cabinet add-on

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    Review Highlights - Benchmark Home Improvements

    Lee, Pete and Eddie are great, very professional and we were very impressed with their attention to detail.

    Mentioned in 9 reviews

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    Quality Granite & Cabinets

    Quality Granite & Cabinets

    4.1
    (19 reviews)
    $$

    The women working there are bored and contemptuous. We bought a slab, which we picked after looking…read moreat slabs in 3 different states and we found the perfect one here. I even would come back and look at it to admire it in the 2 months it took for the cabinets to come in. We did not get our cabinets there. We wanted to initially but they just seemed asleep at the wheel and like they didn't care whether we went with them or not and didn't help us to make decisions out of indifference. But whatever. We loved the marble slab and they would fabricate it, install it, etc., so fine. When I went to check out the slab a few days before they were to come--we went to see how they had laid out the template on the **2 slabs** we had picked and.......there was only one--and it was NOT the same slab we had picked and had been waiting all this time for. A worker confessed they had given the slabs to someone else and swapped out the slabs for a different lot. This lot, and the slots were darker and had lots of brown in it, which we did NOT want and we intentionally--as I said--had selected the slabs we wanted for the exact color of THOSE slabs. We had selected all the colors of the kitchen based on what we had selected. We picked the cabinets based on it, the backsplash, the wall color, the shelving, the flooring. The slab we wanted was shimmering luminescent sparkling white with streaks of green and blue-grey. This slab was opaque and none of the green or blue. The disdainful women sneered and said it was the exact slab/lot we had bought. I had photos of the original slab and showed them it was different. They lied to our faces and said with a shrug "Don't know what to tell you. You can pick something else but it'll be 12 weeks before we'd be able to schedule. " My Mom is 95 years old--back then she was 92--literally days before Thanksgiving, and we could not have plywood countertops for Thanksgiving and for 3 months subsequently. Plus, there was no comparable stone in their yard to what we had selected, so even if we decided to wait....they had no stone like the one we DID pick out. I started writing this review 3 years ago when this all happened and was so heartbroken I couldn't finish. Three years later....it still is awful and a massive disappointment. My Mom was going for her dream kitchen this late in life, and these ugly white and brown slabs that were NOT the slabs we picked have not improved. I wonder to this day who came along with a wad of money and convinced "Quality" Granite to give them OUR slab. Incredibly sad and kind of sickening. I am embarrassed when people pretend to like the countertops because they're not the magical sparkling counters my Mom fell in love with. Two stars because the installers did a great job and were polite and professional.

    Bait and switch. Advertising one thing on their website. When you arrive the specials don't exist…read more At the VERY bottom specials are subject to change with out notice. It's a sales tactic to trick you to come in. There's actually no specials or sales.

    Profound Marble & Granite

    Profound Marble & Granite

    2.3
    (3 reviews)

    The team at Profound Marble & Granite were fantastic. I had a unique counter top project that had a…read morevery quick install deadline and they overdelivered. They assisted on some design factors, helped with needed brackets, and met the deadline. In addition, there customer service was great, very professional. Would highly recommend them and will use them again.

    DO NOT HIRE RAFFAEL BARROS FROM PROFOUND MARBLE & GRANITE…read more Shame on us for hiring Raffael "Raffi" Barros as our General Contractor and for countertops for our kitchen renovation. He will take your money upfront and will not pay the subcontractors (My deepest apologies Mary W.) We purchased 2 slabs of quarts for our countertops. Raffi purchaed one slab and remnant pieces and pocketed the difference. That left us with 3 obvious seams and large gaps in between the cabinets and countertops. Asked him to repair a tile that has a gauge in it from him removing the spacers with a hammer and he said he will put epoxy on it. I told him that is not what I wanted, and he said it would be too much work to take out the tiles and remove the thin set. We worked with him hoping things would get better and to our disappointment it just continuously got worse. We finally let him go and are left with countertops that will need to be replaced, a tile floor that needs to be repaired and regrouted. We paid $28,000 for what we thought was going to be a high level of professionalism and quality and an eye for detail that was not even close to being met. He is a fraud and would stay clear of him. Small claims here we come!

    Benchmark Home Improvements - contractors - Updated August 2026

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