Adorable little location that is slightly tucked away behind the Jack in the Box and Fitness…read moreConnection. After wandering the mall for a few minutes and getting quotes for watch battery replacements, I decided to search Yelp and found this gem. The store owner, Chris, was so knowledgeable and welcoming when I called him. He gave me clear directions on how to find his store and that they could easily replace the batteries on 2 watches that we needed fixed. His prices were significantly cheaper than anyone else that quoted me, and the batteries on 2 watches were replaced in 20 minutes (at most). In addition, Chris was so generous and spent extra care to make sure that we were satisfied with the service (even taking an extra few minutes to deep clean our watches, free of charge!). Our watches were in the best hands and we're forever customers with Chris! PS - Check in for an extra 10% off your order :)

Always great work! Today he cleaned up and serviced my mother in laws watches and did a great job…read moreon both time pieces of hers.

We ordered a custom wedding band in March 2025 to fit the custom engagement ring you created…read more However, you have neither provided the ring or provided a refund and now, your business is no longer in that location. And we have no recourse other than legal to recover our money or get the ring that we were promised and that we ordered

It was great but they closed down. Had to get in contact through social media to find out 3 weeks…read morelater. Had insurance in my ring but it was worthless. A diamond fell out when I needed them to fix it but were closed by the .

I went in here to just look with my boyfriend for him to look at the smart watches, and come to…read morefound out the Michael Kors, Purple Bradshaw Smart Watch, caught my eyes, so bad that I ended up walking out with it! The manager was very helpful on our questions, and gave her opinions on which she liked better on him. I'm not sure how much it normally runs at the retail store like Macys or wherever but this weekend I purchased them there was a sale of it i believe it was $145, and 10 % off additionally. And they took out a few links and was able to help me decide how I liked it loose or tight. Also, I own another Michael Kors Gold Bradshaw and they actually were able to put a new battery in it for $10, great deal.

I called this place in advance to find out what anchor store they were closest to (for parking…read morepurposes.) The female sales rep that answered the phone said that they were closest to Saks 5th Avenue and continue to give me very explicit directions. I parked where she told me to park and I was able to walk straight to it! Thus saved me a lot of time because I was on a schedule. I was reading as I walked in the door and advised her I need to get some batteries for my Michael Kors watches. She proceeded to tell me that it would take 10 minutes and it only took about 6 to 7 minutes. I was at the door and on my way! I come here to replace My watch battery very often. The battery replacement warranty is six months but you shouldn't have to replace your battery for a couple years.

I discovered this obscure store today and was blown away. I went there seeking a watch repair place…read moreto service my Rolex watch and a Fossil watch. Within minutes my Fossil watch was good as new and their charge to fix my Rolex was very reasonable. What was most compelling was their collection of vintage watches displayed on the walls of their store. Clearly these guys are experienced and qualified. Check them out.

Went to the preserve to sell my brand new in box watches. If you would like to get 50 percent of…read moreyour watches value then the preserve is your store. I suggest you scratch them off your list of shops to sell any watch, unless 50 percent is what you have in mind.

Took a watch and one of my wife's bracelets. They did a wonderful job on the so I took a couple of…read moreother watches. Very friendly service. Ivan was very hospitable and informative would recommend them to anyone needing watch or jewelry repairs.

I turned in my 20 year old Raymond Weil for first time ever cleaning. It is again keeping perfect…read moretime. They polished case and band and it looks better than new.

Super honest. Needed a necklace fixed. It broke in a really odd place. She explained that it…read morewould be more expensive to fix it than just getting a new one. Thanks for the honesty. They will have my future business.

I needed a couple of watch batteries replaced. Found Arlington Jewelry Exchange - very glad I did…read more Very personal and helpful service. I was able to also replace a very worn leather watch band, and in addition to replacing the battery in my other watch, he cleaned up the wrist band, fixed some bad links in the wrist band, replaced the crystal and it looks magnificent. Truly looks new again and I have had it for 17 years. Very nice folks. They had a good selection of jewelry and sounds like they also can design pieces. I will definitely use them again. Excellent customer service.

We have been using Fast Fix for years. They always do a quality job. They are a little more…read moreexpensive than other places but they do it fast and they fix it. They have battery warranties also.

It's hard to review this. They did fix my phone, charged me…read morequite a lot. Unfortunately for me less than a week later the screen was once again not working so I went to another repair shop. Immediately they told me to check with Apple first cause it's cheaper if I have insurance. Sure enough I did and it was $20 to fix. The simple fact that they 100% knew that being a phone repair company and didn't tell me tells me the type of company they are.... Also.... Not friendly at all but not really rude, just seemed in a hurry to get me away from the door and gone. Maybe it was the whole COVID thing. I'll never know cause I'd never return.

Great customer service Good prices for repairs…read more Goes above and beyond regular services

Every time I visit Rocky educates he takes his time pros cons, etc. Always great customer service…read more I stopped in today to have some links removed from my, James actually pointed out the difference between the strew pens vs push on this visit which was eye-opening because it's how I broke my personal kit. It's always a great experience every time I stop in. I learned something new each visit.

Happy customer chiming in. I didn't realize there were so many positive 5 star reviews when I…read morestarted shopping there. But now that I've experienced two positive shopping experiences. I can say without a doubt agree on what other reviewers are saying. Customer service is top notch and their watch department is fabulous. I had no discomfort or reservations in purchasing high dollar items. Will certainly be back.

I stopped in to see if I could get my Rolex watch polished . The man I spoke to was very rude. I…read moreasked him if I could get my watch polished. He said it would be at least six weeks. I asked if he had a list I could put my on and be contacted later to bring it in.He said, "no you leave it here and it might be 6,7,8 weeks". I said "you're kidding". He then barked back "that's how we do it, take it or leave it!". Needless to say I walked out.

Do not buy a watch unless your really sure cause there is a NO RETURN POLICY. there out to cheat…read morepeople ! They will not tell you this until you want to return it and get stuck with it.