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    BenchMark Physical Therapy

    4.8 (10 reviews)
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    Review Highlights - BenchMark Physical Therapy

    Seeing Erin is one of the best health decisions I have ever made and I recommend her without reservation.

    Mentioned in 3 reviews

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    Christopher Potts, M.D

    Christopher Potts, M.D

    4.6(10 reviews)
    2.1 miMidtown

    My story will be a long one, so if you don't have time to read, feel free to move on to the next…read morereview. I will start off by saying; Dr. Potts and his team of professionals have been the best to work with- ever. I don't say that lightly as I have seen my share of medical professionals over the years. I am a 50 yr old female with a long history of chronic low back issues. I have a condition called "Foot Drop" which means I have to always wear an AFO (ankle foot orthotic) in order to walk without a pronounced limp. After 4 years of taxing my body with my gait being off, my right hip started bothering me. Within a 12 month period my hip degenerated to a point where it incapacitated me. Now, mind you, I am a physically active adult and have always been The pain got worse. It got so bad that after sitting in the car for more than an hour, I had a difficult time getting out of the car and when I finally did manage to stand up strait my right leg would lock itself into a 90º angle and it would take about 20-30 seconds to work its way back down to standing. I had received a recommendation for Dr. Potts from another Orthopedic Surgeon. I was a little unsure of Dr. Potts given his age and I felt like I needed a more experienced doctor. However, once he sat me down and showed me what my hip looked like through computer generation, I couldn't believe my eyes. He was very confident in his ability to repair my hip and get me up and running pain free. Dr. Potts is one of three doctors in the state of GA that repairs labral tears or replacement. He had to take a cadaver tendon and replace part of my labrum in order for me to have full function of my hip...just the thought of that...yuck, but ok...if it helps me walk like a normal human again, I'll do it. My surgery took quite some time as it ended up be more extensive than he/we anticipated. The first 6 weeks after the surgery...omg...the pain. Oh it was horrible. Physical Therapy. This is a MUST. Don't skip it, and do extra work if you are able. The very BEST PT office I've ever been-is called Sportscare Physical Therapy in Johns Creek and Duluth, GA. The owner, Jeff Lewandowski- is brilliant and comes with every PT certification known to man. It has taken me 6 months to recover. Dr. Potts will tell you this right up front, that hip reconstruction take time to heal. It's usually anywhere between 3-6 months. I think it took me a little longer due to my chronic low back issue and foot drop. omg...during my 3-6 month period, my hip would "talk to me". It let me know exactly what it didn't like. There were times when I would tweak it in just the wrong way, and it would hurt like CRAZY, but the pain went away as fast as it came. There one second, gone the next. Then there were days where I couldn't do much at all, so all I would do is rest. Whenever I would call the office about all of my "zings and zangs", they would reassure me that this was normal and would go away over time. It did. Its been 6.5 months since my surgery and I feel GREAT! The hip pain is 98% gone, I am able to walk normally, and it does't get stuck in a 90º angle anymore after sitting for too long. During my last check up with Dr. Potts I told him how well I was doing, and he was, of course very happy to hear the good report. He recommended that I continue to listen to my body, respect the area, so to speak. Now, I experience those "zings and zangs" only when I push myself too hard and it's time to take a rest. My opinion is that Dr. Potts is an excellent surgeon and he comes highly recommended by me. He and his office staff are amazing, the are all very patient and knowledgeable in their field. They treated me with the upmost respect whenever I needed anything, which is hard to come by these days. Good Luck to you!

    Dr. Potts is a wonderful and very talented surgeon. I had a complicated hip injury involving a torn…read morelabrum and torn medius and minimus tendons. Other surgeons didn't want to do the surgery or even recommend someone partially due to the complexity and my age of 74. Dr. Potts never hesitated and was confident of good outcome. The surgery was successful and 6 months later I am very near 100% recovered. The follow up also has been great. I highly recommend Dr. Potts and very grateful for what he did for me.

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    Christopher Potts, M.D
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    Piedmont Atlanta Hospital

    Piedmont Atlanta Hospital

    3.1(179 reviews)
    0.6 miBuckhead

    Located @ 1968 Peachtree Rd NW Atlanta, Georgia 30309…read more Attended a doctor's appointment with my Uncle today. We visited the Labs first then met with his Doctor. From start to finish, everyone was extremely helpful and nice to us as I escorted my Uncle to every area of the hospital. The Care Quality and customer service was excellent and we did not have any issues today. I would definitely recommend this location for your medical needs. It was definitely the professionalism and service for me.

    One star. This review is directed at the hospital's…read moreleadership and billing practices--not the physicians, nurses, or other staff who cared for me. They treated me professionally and compassionately. My concern is with an organization that appears to prioritize revenue over patients. I came to the emergency room because I believed I was experiencing a medical emergency--not because I had a choice. I left not only grateful for the medical care, but shocked by the charges that followed. As an insured, working American who pays taxes and health insurance premiums, I found it difficult to understand how basic items and routine services could be billed at prices that seem disconnected from reality. Patients don't comparison-shop during emergencies, and they shouldn't be financially punished for seeking care. The standard response is always, "That's just how healthcare works." But those prices are set by people. Leadership chooses the policies that determine what patients are charged. The medical staff earned my appreciation. The billing practices earned this review. I hope the leadership of this organization takes a hard look at whether its financial priorities truly reflect its mission to care for the community.

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    Piedmont Atlanta Hospital - This was what alerted me something was wrong.

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    Paragon Sports Medicine

    Paragon Sports Medicine

    4.5(13 reviews)
    2.9 miWest Paces Ferry / Northside, Buckhead

    I visited Paragon Sports Medicine for Achilles tendinitis and shoulder pain. I'd never visited an…read moreorthopaedic doctor before so I was a bit nervous, but my visit went really well. Betsy did my x-rays and she was very considerate when positioning me for the machine and participated in a friendly conversation which distracted me from my shoulder worries. Dr. Garten was great as well, explaining why I was experiencing the pains in my heel and shoulder and telling me what I could do to help avoid and alleviate the pain, including a few weeks of physical therapy. He diagnosed my shoulder as impingement and let me know that it was fixable which was a relief. For the ladies who may decide to visit Paragon, lemme warn you... Dr. Garten is a little bit of a hottie. He makes a lot of direct eye contact and his baby blues are hypnotic. It was all I could do not to giggle while he was talking to me. But I did a great job of keeping myself together, and I hope you do too. Prior to my visit, I had to cancel and reschedule because of the recent snow in Atlanta, and Paragon was quick to respond. I also had an insurance question about my visit that I handled via email, and received a quick response for that as well. If you call and get the voice mail, leave a message because they'll call you back fairly quickly or the next day. You'll have to pay for parking to visit Paragon. It's located in the Northwest Medical Offices (inside the west building with the big W on the side). The parking isn't expensive at $2 for up to 30 min and $3 for up to 60 min. The rates go up after that, but I didn't capture how high. Overall, two thumbs up!

    I ended up at this place, thanks to a referral from Dr. Hoadley (who was a referral from one of my…read morerunning buddies, and a Hernia Specialist). Due to my former job with the Atlanta Hawks and Thrashers, Dr. Hoadley sent me to Dr. Garten. Finding the place wasn't hard, and it's in one of the nicest housing areas of Atlanta you'll see (West Paces Ferry Rd). Parking was a breeze (you will pay $5 to park), and then his office was in the West Tower on the 2nd Floor (there is also an East Tower). Walking in, I found the office space to be very clean and seemed to be very new. Maybe it was just all the modern furniture. I was the only one there (must have been the first patient at 9AM), and got checked in right away. The front desk lady was very nice. It wasn't long before I was called back and waited. I had handed the lady my MRI cd and notes, and she had me wait while Dr. Garten reviewed it. I certainly didn't mind the 10 minute wait or so. Walking in, Dr. Garten was very friendly and I just loved his demeanor. I went over a brief history of my running, and he had me hop up on the table and lie down. It took him literally three minutes to hit the pain points. He mentioned he reviewed my MRI and went over what was ailing me, but had wanted to check the spots first. It was SUCH a relief to hear. It was more a relief to hear that my injury wouldn't require surgery, and that a steroid pack plus PT should resolve it. Even better, someone in his family had the same injury as mine, so he referred to a PT that could handle it. I'm certainly a happy customer, b/c of the service I received and also the immediate result of knowing what was wrong. I would refer Dr. Garten to anybody. Great bedside manner and accurate diagnosis.

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    BenchMark Physical Therapy - physicaltherapy - Updated August 2026

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