Update responsive to Mr. Martin's recent review: As many…read morepeople do when you can't fall asleep at night, we play on the Internet. I noticed this recent review from someone named Mike Martin. I think if anyone is misrepresenting the facts, it is not David Mesnick. I attended physical therapy with David for almost 2 years. I was told when I made the first appointment that they don't take insurance; I was also told again face-to-face when I was checking out on day one, plus I have seen it on their website. However, for a flat fee of $50 per year, they will help you with the paperwork if you want to file a claim against your policy, but they do not take insurance and they expect payment immediately after their service is rendered. Everyone who goes to PT 360 knows that, except Mr. Martin. What I don't understand, and what makes absolutely no sense, is that when you complete your session, you stop by the front desk to pay. I assume Mr. Martin paid on his way out for each of his five sessions. At a minimum, I assume he knew after the very first session that 1) they don't take insurance and 2) they charge an annual fee of $50 to help you process the paperwork if you want to make a claim against your policy. So why did he, therefore, continue with four additional sessions??? I'm writing this review because I hate to see a good quality business like PT 360 slandered by someone's "misunderstanding," intentional or otherwise. I fail to see why Mr. Martin can't simply own up to the fact that perhaps he misunderstood instead of trying to interfere with a small local business by telling reviewers a bunch of BS and saying, don't go to this business - that's a terribly vicious way to handle what is obviously a misunderstanding on his part and/or a possible problem with insurance forms. David and the physical therapists at PT 360 are exceptional, professional, and ALWAYS gracious (never ever rude). They provide a much more hands-on approach to each patient versus the big orthopedic groups - that's why people continue to go to them even though they don't take insurance. I've used David and Sam, and my mother used Amanda. I can't say enough good things about all of them, as do all of the many unanimous 5 Star reviews on Google. Looking at Mr. Martin's other Yelp review, he enjoys critiquing the businesses he visits and even went so far as to accuse the other business of being "criminal." I'm not sure what his personal issues are, but I recommend that you go to PT 360 and see for yourself. You'll find David to be a soft-spoken gentleman, not the person depicted by Mr. Martin. I'm confident your experience will differ greatly from the one portrayed by Mr. Martin. Even my 90-year-old mother understood their payment policy, from day one and was extremely pleased with the promptness of their submission of insurance forms.....

Please read this entire review to understand why I'm giving this practice one star. Let me start on…read morea positive note and say that Sam Kridl is a wonderful physical therapist. He is knowledgeable, friendly, and very effective. Now, on to the well-deserved negative portion of my review. My physician referred me to PT360, and when I called, I specifically asked, "Are you in-network with my insurance provider, Aetna?" And the staff member told me, "Yes". I went to my first session with Sam, and afterward was told, "It's our policy to charge customers $50 to file your insurance claims." I was caught a bit off guard and said, "Wait a minute, I have to pay you to file claims, for you to get paid?" I've never heard such a thing. At this point, I asked a second time, "Are you in-network with my insurance provider, Aetna?" and was once again told, "Yes!" I did five sessions, asking each time if the previous claim had been filed, and I was assured it was. Well, they weren't. And not only that, it turns out that PT360 does NOT accept insurance. I had met my out-of-pocket for the year, so instead of my sessions being fully covered, I owed 100% of the cost of those sessions. While their mishandling of the insurance was costly and certainly disappointing, that's not why I have written this critical review. I reached out and respectfully shared details about my experience and received the most unbelievably rude and disrespectful reply from PT360's owner, David Mesnick. He told me I had "...misheard or forgot" what their policy was. Furthermore, he said (and this is a direct quote), "We are unapologetic about how we run our business." There are so many great physical therapists in Atlanta. Why would any customer do business with a company that misleads customers and then has the nerve to treat them this way? If you do choose PT360, just know this is concierge therapy, and contrary to what they may tell you, they DO NOT accept your insurance, and you will pay 100% out of pocket. Do yourself a favor and look elsewhere. If you want further proof of this owner's unprofessionalism, just read his reply, "This man is on Yelp with bald-faced lies and clearly doesn't value the good care he received." As I said in my review, I truly value Sam's care; it's the deceptive business practices I take exception to. Thanks for proving my point, David.

I have been going to PT Solutions in Sandy Springs for 12 weeks working on recovery of a femur…read morefracture. Each PT there is extremely knowledgeable and professional. They also get an A+ for cleanliness! I would highly recommend them for any PT needs you may have!

Dan Vapne gave me my life back! My problems were daily and debilitating and I felt like they could…read morenever get better. After just a few weeks, I was off all of my strong pain medicines and had no more pain! It was amazing! He is encouraging, knowledgeable, makes each appointment fun, and really cares. He is the best!!!

I had cervical laminioplasty surgery in December on my neck. I've continued to have pain since and…read moremy dr strongly suggested going to PT to assist in my recovery. Sports Rehabilitation came highly recommended to me by a family member; unfortunately I found my visits to be entirely worthless. I visited at least 6 times. In fact, after most appts I felt worse than I had when I got there. Many times during my appointments a student in training worked with me under supervision of another therapist. (For what it's worth she seemed to care more than the actual therapist. Also, I have no problem with students in training). When the therapist who I'd had the appointment with actually worked one on one with me he frankly seemed uninterested and like he couldn't wait for the appointment to be over. In fact, on one occasion he left early because it was the end of his shift, and on another occasion he literally put on his coat at the tail end of the appointment and said goodbye and left me in the hands of another therapist to put a heating pad on my neck. He truly seemed like he could care less about me getting better or finding out how he could help me. The final straw was when he realized I didn't have any more appointments on the calendar (I'd already decided I wouldn't be coming back by this point) and he tried to encourage me to schedule some more appointments and for the first time gave me some performance empathy...it was obvious to me he wanted me to do this not because he thought he could help me or cared, but rather because he wanted more appointments on the calendar to make quota. Very disappointed with my experience and I've already made arrangements to go elsewhere. Maybe I just had the wrong therapist, but I was really turned off completely from this rehab center.

I am writing about my Physical Therapist at the Sandy Springs, Sports Rehabilitation Center,…read moreKirsten Fogarty. I went in for PT due to a torn rotator cuff beginning in March after Covid hit. Kirsten was my 3rd therapist assigned to me (4th week) and I'm so glad she was! She was great! The other two PTs only provided exercises, Kirsten provided the manual work on my arm that I desperately needed in addition to the exercises. I couldn't use my arm for 6 weeks (in a sling). My arm had trigger points and pain up and down the arm, particularly around my elbow and under the arm near the arm pit. Each time I went she'd manually manipulate the problems areas providing tremendous relief. She was fun, pleasant and upbeat - great energy. I followed her guidance carefully and have full use of my arm and it was a massive tear. I highly recommend her.

All I can say is that Teresa (Physical Therapist) is the best Physical Therapist that I have ever…read morehad. I had ACL surgery and with her assistance I have recovered almost fully. Thanks, Dr.!

What a great place. The staff was welcoming, easy to talk with and the atmosphere was very calm…read more The owner Toni really knows what she is doing and you can tell she wants to help. The machines were well maintained and very clean. It also has a great location, next to 2 places that you can get a fantastic cup of coffee and desert, however the desert seems wrong after a work out.

I was sent to Benchmark Physical Therapy by my Doctor for lower back pain. I tell you upon…read morearriving I felt completely at ease. The therapists were all so friendly and professional. They reassured me that I would see changes in my pain level (was 11 when I arrived) when my time was complete. They also, educated me about pain, muscles and movement. When I completed my time, my pain level was at a .50 status, big change from when I started. It is amazing that what you don't know can actually hurt you. I was doing all the wrong things at home before I went there. a Big Shout Out to the staff at Lithia Springs, GA location. Thank you,

My review is only connected to the financial system with benchmark. I received one bill after I…read morequit going to the physical therapy. I contacted them and was told my insurance had not yet been applied to the bill. I then told them I was going to wait until the insurance was applied to find out my part out-of-pocket. I heard no more from them. I received no more bills, now here it is a year later and my account with them has been sent to collections. Not only that but what they originally said I owed has doubled, and yet they never filed the insurance. I'm no longer with that insurance company that I was with at the time therefore is going to cost more time and effort to get that insurance to pay their part. So I'm having to pay double what I owed collections because Benchmark did not do their part. they never even sent me another bill or contacted me. They just sent me into collections.

I walked in after dislocating my knee 2 days prior with grief stricken look. I walked out with my…read moreshoulders back, a smile and seeing the light at the end of the tunnel!

Reform Physical Therapy is amazing! I had horrible TMJ, and when my dentist said I was going to…read moreneed physical therapy - for my jaw -, I was stunned. But I was in bad shape and willing to try anything. I am 100% fixed! No more jaw pain or headaches! I can open my mouth really wide. Wide enough to cheer for Reform Physical Therapy! I've had PT before, but from now on, I'm going to see Molly!

Dr. Dmitry is truly one of a kind. He's the only chiropractor I trust, and the only one I'll go to…read more My entire family sees him, and for good reason--he's exceptional. I even travel from Washington, DC now just for his adjustments. After a serious car accident, regular chiropractic care became essential for my recovery and overall well-being. As someone who runs half marathons, staying aligned and pain-free is a must--and Dr. Dmitry makes that possible. His expertise, knowledge, and genuine passion for helping people feel better set him apart. The office itself is also wonderful--welcoming, professional, and run by an amazing staff. I can't recommend Dr. Dmitry enough.

Friendly! Amazing massage chairs! They take x-rays of your…read moretop body and the doc goes over everything with you. Quality care seems good to me so far.

I love this place! All of the teachers have a different way of teaching so you really have to try…read morethem all and see who you like the best. They will all definitely kick your butt! Parking: Horrible if you go around the six o'clock time frame. That parking area is not equipped for the amount of businesses around there. Interior: It has a nice relaxed vibe and small class sizes. It's wonderful if you are looking for a more personalized experience.

In the Other World, I took group reformer classes from Stability, but now due to COVID-19 I am in…read morethe Matrix--Virtual World. These well trained instructors are very good--Katie is funny which sometimes easiest the pain. Although I miss the cardio reformer class on Sunday (Megan another favorite instructor), I've come to grips that things are different. I love this studio be it in person or in the Matrix. Thank goodness my pelvic floor nudge me to continue with Stability.