Great place. I have my own apartment. Great area. Safe , nice r place to take walks. Take you…read moreshopping appointments. I rather eat in my apartment. Kitchen attentive. Privacy with my own apartment is nice. Price is very nice compared to their places like this in area.

I came here as a respite. My family hadn't known that the age group was the late 80s to 90s. Mostly…read moreresidents with walkers and "homebound". Frequent ambulance services due to the age of the population. The food service runs out of food presented on the menu. By dinner time the kitchen is sometimes out of the meal you wanted and the desserts are substituted by dinner. There are no special diets because all food is frozen. The soup comes from a famous chain but has high salt content. There are daily calendars posted for the day's events that are often canceled or moved to another day. The staff is wonderful, hard-working, and friendly. Atria does the best it can. Corporate needs to read these reviews and take action.

I'd give no stars if I could. This place is horrible!!! Care is inconsistent, they don't follow…read moreprotocol. My mom got bed sores after being there for 2 months. You have to call or show up almost daily and stay on top of them and complain all the time for them to pay attention!! DO NOT SEND YOUR LOVED ONES HERE!!!!!

Administration does not return phone calls. Care is…read moreinconsistent, some are very good, others are neglectful. Lack of communication between shifts and staff, patient's healthcare suffer for these reasons. My dying brother had a cell Phone that was either lost or stolen, but phone records showed that staff used hid phone also , without his permission.

We recently had the opportunity to tour Whitney Center. Many of our friends live there and we have…read morevisited them but never toured. The apartments were spacious and had modern appliances, storage, and neutral colors. The common areas we saw on our tour included a dining area, library, lunchroom, store, pool, gym and pub. It was cold when we toured but we could see walking trails and were told about gardening areas. We have looked at other communities and none so far have had the range of events and activities that Whitney Center did. They did a great job answering our questions. After our tour we met up with our friends for dinner.

My parents chose this place. My sister and I hate it. It's a joke. The restaurant is horrible. The…read morefood is subpar and the service is awful. We went to see the social worker once. Her office is an empty apartment which is lost revenue. Completely ridiculous. The social worker herself is inept and utterly useless. The people who work there seem to be passing through and don't seem to care about the residents. They know they have a cushy gig. I saw one of them laughing at my dad behind his back. I would avoid this place at all costs. It's a rip off

My partner was at Arden House for 1 year from Feb 2025. It seems that the place is upgrading its…read morefacilities. The 2nd floor where my partner was is clean and had no smells for the most part. There seemed to be someone cleaning most of the day. The best part was the staff on the 2nd floor. They were, to a person, caring and understanding. They are a bit understaffed on weekend overnights. The food however lacks. Nutrition is a big part of healing. Visits from family/friends helps greatly too. Arden cannot supply that.

My experience at the Arden house on mix avenue was terrible. The food was F+ the care I got was…read moremixed most of the time the aides didn't wanna be there or felt over worked. I was on the 2nd floor rehab unit Got therapy 5 days a week for a half hour. Did some walking but was in alot of pain which actually got worse. Then two days after my 100 days was up McDuffie a social worker who calls himself a doctor and Nancy from the finance office came to visit me and told me it was against medical advice to sign myself out thus I became private pay and they demanded from me 85 hundred dollars. Let me tell you I got no better and will probably have to return to the hospital shortly. By the way I appealed my case to a third step. Do not go to Arden house!!!

My husband was a patient here for short-term rehab. We found the nursing care here to be excellent;…read morehowever, short-term folks are housed side by side with permanent residents who need intense care. Unfortunately several of the folks near my husband's room had dementia and screamed much of the day, which made for a difficult healing environment. We were most interested in physical therapy and although the practitioner was fine, he was often working with 3-4 patients at a time. There were several occasions where he just couldn't fit my husband in. We would not use this facility again.

Do not put your loved one in this place. They are cruel about giving any information. I understand…read moreHIPPA laws, but the least you could do is be polite when someone is in their last stage of life. I just got hung up on after being told my aunt went home, by someone who finally, after a week, answered her phone, instead of saying anything helpful. She hated it there, because they spoke to her like she was a 6 year old.

incredible service- went above and beyond to help me get my prescriptions transferred and went…read moreabove and beyond taking time to answer all my questions. I am so grateful an independent, high quality pharmacy has opened up in my neighborhood, what a great addition to our Whitneyvile community!