Classic Bait-and-Switch - Disappointing Customer Service…read more While the actual service I received was good, the pricing and customer service were extremely disappointing. I specifically booked a Senior Stylist through the website at a listed price of $133. After booking, I received a call requiring a $50 deposit, which I paid. During that call, I was also advised to wait until the next day to see the same Senior Stylist I had originally selected. The morning of my appointment, I received a confirmation link that included a vague statement: "If you booked with a senior stylist, you will be subject to an upcharge at checkout." However, no amount was disclosed, which is misleading and unacceptable. At checkout, I was shocked to be charged $150 instead of $133, along with an automatic 20% gratuity ($30)--bringing my total to $180 for a service I expected to cost $133. When I contacted the salon to dispute the charges, communication stopped, and they have refused to refund the $21 overcharge ($17 price difference + $4 additional gratuity). This experience reflects a lack of transparency and poor customer service. Pricing should be clearly disclosed upfront, not revealed after the service is completed. I am simply requesting a $21 refund to correct this issue. Owner requested proof of website discrepancies and they would happily refund my $21 which I did.. now they are not responding.

Birthday Lash Refill with Lilly for my Double Nickel Birthday & 10 year wedding anniversary was so…read moreawesome.... or in 2026 ... it was PERF.... I have having my lashes done by Jamie for over 10 years.... She is a local NOLA female business owner that knows what she wants and wants to share with the community...... I'm not into makeup, I wear chapstick & Walgreens eyeliner... the lashes balance it well... Fact check... I need to be better about caring for them... the detox cleanse, maybe I'll get a treat for my birthday

My absolute one and only place to get my lashes done! Jess has been doing my lashes for the past 8…read moreyears and is the best in the business!! Everyone is so friendly and nice. Highly recommend Flutter Lash Studio for all your lash needs!

Brought my daughter to get some lashes before homecoming , and decided to treat myself to a lash…read morelift and tint while I was there! Aleigh did an amazing job, the tint is perfection! As a redhead, now I don't even have to wear mascara with the tint! Jessica did my daughters lashes and they look amazing! The quality of the lashes, and the dramatic look without being over the top for her is phenomenal! It's amazing what a boost of confidence some lashes can give a girl! I highly recommend!!

I am completely satisfied with my brows. I have received so many compliments. Excellent work and…read moreservice. Highly recommend

Amazing! Wish I could give them more than 5 stars. Eriol is who I suggest to thread and clean your…read moreeyebrows. She kept my thickness and was quick. My wait to be serviced was longer than her doing my eyebrows-6 min. AND you can't beat the price-$10. Overall, very satisfied with my experience.

I seriously need to take before and after picture when I get my eyebrows done here because she does…read morean AMAZING job that's indescribable. Let me put it this way. I sit down looking like chewbacca and leave looking like Jamie Chung. Tip the woman. Don't be a cheap ass. +2 points for you if you know who I'm talking about without googling

They over processed my lashes and they are dry and brittle and curling in a bunch of different…read moredirections and look horrible! I tried going back in to say that I did not like my lashes and they looked wrong and they told me I just needed to brush my lashes and that is clearly not the issue here because they chemically fried my lashes.

I went to get my lashes done by Lucie today and I am very pleased! She did an excellent job at…read morerefilling my volume lashes. She was nice, had steady hands, and took her time on me with no distractions. I am a satisfied client and will be returning for my lash fix.

I've been to Sharon about 4 or 5 times and let me just say this, AMAZING. I've gotten my lashes…read moredone by several other businesses but she is the best. I've moved to Chicago, but I make sure I fly home every month to get my lashes done by Sharon. She doesn't rush you, she takes her time, and makes sure you're comfortable. Flawless application, flawless!!!!

THE BEST! Sharron is amazing!…read moreI went to a different salon, and they were a mess!my lashes were crossing one another, I had empty spacing, and they were falling off immediately. I am very gently with my extensions so imagine my frustration when they were already falling out the next day! So annoying! they didn't last at all! Sharron removed my old extensions and started from scratch. She talked me through the process, and allowed me to choose exactly what look I wanted. It's been three weeks and they still look perfect! I refuse to go to anyone else! After having my extensions done by Sharron, I think I'd feel naked without them. I don't have to apply heavy sticky mascara, and I've noticed I'm using less foundation and powder bc my eyes pop and brighten up my overall look alone, which in turn is helping w my complexion. I highly recommend visiting Sharron if you are even contemplating lashes, she's always available for consultations if you are on the fence!

Always quick and never a wait. Went here after purchasing a groupon deal. Lady is vey good and…read moreattentive to detail. definitely would come back

AVOID THIS PLACE BY ALL MEANS. Very harsh attitude, very aggressive threading. The lady made sure…read moreshe took her sweet time threading my eyebrows and most people usually would want a fast pull. She will make sure you cry your eyes out. And on top of that if you ask for a "clean up" on your eyebrows she will make them thinner than a cat's whisker. Not surprised that this place has gotten shut down and re opened numerous times.

My teen has curly hair and we've tried salons throughout the city over the years but never quite…read morefully satisfied. I think we have found a good one! I will update when we get our second cut. Parking was surprisingly easy and convenient. We made the appointment online and it started on time and with our preselected hair dresser. The general salon and waiting area was a bit too loud for my daughter but when she went to get her hair washed, we noticed a "Quiet waiting area"!! I love this fact, especially for my child who is autistic. My daughter loved the hair massage as her hair was prepped for cutting. The hairdresser was calm, friendly and really listened to what we wanted. She was great at matching the pictures that we brought for examples. We will be back and I think I will also try them for my own curly hair.

Chris is an amazing stylist. Takes what you give him for cut ideas and synthesizes it back in a way…read moreyou understand how it can work for your hair. I don't normally pay $100 for a haircut, but after a lifetime of not great ones, Chris was absolutely worth it!