Classic Bait-and-Switch - Disappointing Customer Service…read more While the actual service I received was good, the pricing and customer service were extremely disappointing. I specifically booked a Senior Stylist through the website at a listed price of $133. After booking, I received a call requiring a $50 deposit, which I paid. During that call, I was also advised to wait until the next day to see the same Senior Stylist I had originally selected. The morning of my appointment, I received a confirmation link that included a vague statement: "If you booked with a senior stylist, you will be subject to an upcharge at checkout." However, no amount was disclosed, which is misleading and unacceptable. At checkout, I was shocked to be charged $150 instead of $133, along with an automatic 20% gratuity ($30)--bringing my total to $180 for a service I expected to cost $133. When I contacted the salon to dispute the charges, communication stopped, and they have refused to refund the $21 overcharge ($17 price difference + $4 additional gratuity). This experience reflects a lack of transparency and poor customer service. Pricing should be clearly disclosed upfront, not revealed after the service is completed. I am simply requesting a $21 refund to correct this issue. Owner requested proof of website discrepancies and they would happily refund my $21 which I did.. now they are not responding.

Birthday Lash Refill with Lilly for my Double Nickel Birthday & 10 year wedding anniversary was so…read moreawesome.... or in 2026 ... it was PERF.... I have having my lashes done by Jamie for over 10 years.... She is a local NOLA female business owner that knows what she wants and wants to share with the community...... I'm not into makeup, I wear chapstick & Walgreens eyeliner... the lashes balance it well... Fact check... I need to be better about caring for them... the detox cleanse, maybe I'll get a treat for my birthday

I booked my appointment with Nolabrows after seeing an ad on social media. I was so tired of having…read morebarely-there brows and penciling them in every morning. When I met with Hannah, I showed her pictures of styles I liked -- and ones I didn't. She assured me I'd be thrilled with the results and encouraged me to trust her. From our very first conversation, I knew I could. Hannah was meticulous with her measurements, which gave me so much confidence in her skill. She applied numbing gel, and I didn't feel a thing. She even let me sneak a few peeks along the way to calm my nerves. I'm beyond thrilled with my new brows -- my brow pencil is officially in the trash! I can't wait to see Hannah again for future touch-ups. With over 20 years of experience, she truly is the best. -Regina

Best lash place .. Service to technique to billing ..I have been to other places that literally…read moretake your money for services not rendered...If you are thinking about enhancing your look and not over pay or be scammed.. Try here .. Can bring pics of what you like and perfect.. also they last and lash line looks beautiful

As a natural red head I have quite literally invisible eyebrows. I'd like to think I have great…read moreshape, but the hairs are just bleach blonde naturally. I typically fill in my brows daily but decided to get them microbladed. Right as my appointment that I wanted like a month for was coming, I came down with covid and Katie was SO flexible and kind on rescheduling. She is clearly a boss so she books up pretty quickly so I had to wait another month for her services. She color matched my brows PERFECTLY and got the shape spot on. Like I said, I already had decent shape but she made them look so defined. I'm not going to lie the healing was quite annoying. You can't get them wet, sweat etc and with the Louisiana heat, it was very hard not to sweat. If I decide to do microblading again I am definitely going to get it done in the winter so I don't need to stress every time I go outside. The scary part about microblading is after the scabs fall off they lighten a lot & then darken back up. Katie eased my anxiety and they looked nice after the first session. I went back for my perfecting session 6 weeks later & they are just about healed now. The healing process was also a lot easier the second time around. I am happy with my results and would recommend Katie to anyone, especially redheads!

I always like to read reviews before I try something new, so I was bummed when I didn't see any for…read morethis place. Luckily, there were pics. I liked her work, so I reached out on the website for an appointment. Response time was quick and Katie was really flexible in accommodating me (I contacted her for a next day appointment during probably the busiest time of year in New Orleans - Mardi Gras). She squeezed me in for the next day and gave me detailed address info so that I wouldn't have any problems finding the place. She even texted me the day of the appointment when an earlier appointment slot became available, which I happily took. When I got there, she got started with me right away (despite me interrupting her break because I was a little early, sorry Katie!). She was very gentle and I didn't experience any discomfort. When I finally was done and looked at my eyes, they weren't red or irritated, something I'd noticed in pics in reviews for other places. And, my lashes were BEAUTIFUL! I got a new full classic set. The whole process took about 2 hours and the lashes lasted for weeks. Katie did an amazing job, plus she's super sweet with awesome customer service. 100% recommend.

I won't name names but of the three times I've been to this business, with three different…read moretechnicians, I've never had a good experience. My last visit, however, was the last straw. Here's what happened. I'm using tretinoin so I made an appointment to have my brows shaped using a tweezer, thinking this method would be best. I told the tech I stop using the medication 5 days prior to my appointment. She thanked me for the info so she could proceed with the best method. She then mapped my brows and applied wax. I was taken aback but wrongly thought she was doing the best method for retinoid use. That was a huge mistake. Not only did she butcher me brows, she took some of my skin with them. I'm participating in a documentary and have to be filmed, which is why I wanted my brows done in the first place. Tell me what you think about the results.

They are never on time and as someone who has a busy schedule I need my appointments to start on…read moretime so this is a no for me.

Kristin does an amazing job waxing and shaping my brows every time. She is efficient but friendly…read moreat the same time. It's a one room shop located down the hallway from the creole creamery. Pricing is reasonable. Easy online booking is available with text appointment reminders. (I once made the mistake of going to a waxing business down the street because I wasn't able to get in with Kristin before a trip, and wow - I was sorry that I went there!)

I have been getting my eyebrows threaded here for a couple of years. I was recommended by the…read morelovely ladies at Esthestique. Online booking is easy, prices are great. The vibe is perfect. I highly recommend!

I got my lashes done for the first time and I am very happy! She is very detailed with her…read moreextensions and completed the natural look I wanted perfectly.

Tiffany is amazing and so knowledgeable. Got a last lift and tint with her and it's so cute on my…read moreface I love it! She's a one stop shop and I already scheduled a facial with her next week :) thinking about a wax with her in the future

I definitely recommend Fleur De Vie! Tiffaney is great and makes you feel comfortable during the…read moreservice. I had some waxing done, and she made the whole process easy and painless. She's also done my brows and lashes, and what a difference!! Tiffaney is super knowledgeable and explains everything she's doing as she does it so you know just what to expect. I highly recommend her services!!

This was my first time visiting the salon and the reviews were spot on. She did such a wonderful…read morejob, waxing and shaping my brows and then applying a gentle tint. Her service room is warm and inviting and she's a pro. My brows look great!!

I love Kelly! I get my brows done with her and she always does an amazing job! Her studio is inside…read morethe Anti Gravity hair salon. Her studio is super cozy and relaxing and she makes the process (including tweezing/waxing) as painless as possible. Go check her out!