I tried to call and make an appointment. Nobody answered the phone and I was asked to leave a…read moremessage. So I did and was expecting a call back. Instead of getting a call I got a text message back letting me know when I could be seen. I don't even know if they take my insurance because they never called. Poor customer service. If you can't even call a client back for their first call and ask if texting is ok then you don't deserve my business.

I had a great experience with a bunionectomy. Dr. Offutt made me feel that he really cares & took…read morea lot of time to explain the procedure and recovery. The results were amazing! I'll be doing it on my other foot soon. The office manager, Stacy was kind and was extremely accommodating with the scheduling. I highly recommend this podiatrist!

BEWARE!!! I was seen in office by Dr Keith Naftulin on…read moreFriday, September 4th, 2020. He told me that to help with my pain,  I would need some custom made orthotics, which sounded good $450 dollars,  they required a $100 deposit and I was told it would take a week to get them in.  I get it that with the way of the world right now everyone is a little behind. I never recieved a call from their office.  A month went by,  and my level of trust was failing.  I called them on Thursday 10/1 left a message,  never got a call back,  I called the next day twice,  until I actually spoke to someone Friday 10/2.  I was told that they were probably behind,  that they would be in the following week,  and that they would call me.  The following week came and went,  no phone call.  What I did get that week was a bill in the mail for $5 with regard that when they submitted for x-rays this was my portion. Well my trust in them was in a free fall.  Because of the pain and his assurance the orthotics would help I would give them until Friday of the next week, October16.  Two weeks later to contact me.  I had the weekend to look at my bill for $5 and no phone calls so Monday 10/19 I called there office,  at 11am and said that I was going to come in for my deposit back.  The girl told me that they close at noon for lunch, or I could come at 1pm when they reopen to pick it up, no apologizes, nothing.  I was at their office at 1pm, the girl let me in asked how she could help,  I told her I was the one that called about my deposit, she became extremely offensive,  and said that she could not authorize the refund,  the doctor was out,  that Mondays were his day off. I asked well if that were the case why did she not tell me that when I called at 11, why she told me to come at 1pm when they reopen from lunch.  I then said well if that were the case why she did not call me and save me a trip,  If the doctor was truely out.  She said that she called,  I said what number? She read of my number,  I pulled out my phone and said,  show me where you called,  I showed her where I called at 11am, but no calls from them.  She said well I called and left a message,  but never the less she could not authorize my refund.  At this point I was not happy but firm in that this was no way to conduct business,  she tried to make me feel like I was the bad guy, and how dare me question her.  At that moment,  I said call the doctor,  she refused stating it was his day off,  and he was not to be disturbed.  I then told her we have 2 choices,  either she call him,  or I would call the police to come to their office,  and they could call him.  I was not leaving without my refund after all they had put me through.  She went in the back came back out about 2 minutes later,  by this time she was Pissed Off and flustered.  She demanded,  I pay the $5 dollars from the insurance for the bill they sent me,  and she then reached into an envelope and handed me $95. Oh,  I forgot to mention I paid Cash for the deposit,  and on Sept 4th the day I paid the deposit they were not going to give me a receipt for the cash,  I had handed them,  I am so glad that at the time I requested a copy of the invoice,  and that it be marked paid deposit, in cash. I can only imagine what would have happened,  had I not had that little piece of paper.  Maybe no one else has had a situation like this with this organization,  but I know this is no way to treat anyone,  they must be making a lot of money,  so disorganized,  that they can loose a customer,  and then try and make them out to be the bad guy in the process. So BEWARE,  or GOOD LUCK,  if you choose to go here. I have to give them 1 start so I could post this review, not deserving of it. Note; I would have never even left a review, not something I do,   had it not been how badly I was treated.  It had to happen

I saw Dr. Toren today for the first time and I'm so glad I went. He was warm, friendly, unhurried,…read morereally listened to my concerns. I appreciated his confidence that the treatments he performed and prescribed will heal my foot wound and get me literally back on my feet again! The office staff was very nice and efficient as well.

The best caring,knowledgeable,interesting in helping you personally…read morefoot Dr. out there. I will be going back. His office staff is great.

Things have gotten much better at the office and the staff is very kind and attentive!read more

About two weeks ago, I was lugging a bag of mulch down the garden steps, and twisted my foot. Not…read moremy ankle. I went inside and soaked my foot in ice water. Decided, after googling, that it was probably a midfoot sprain. No biggie. Did red light therapy, sauna blanket, borrowed crutches and a boot. But friends and relatives kept nagging me to get an x-ray. I finally decided that I probably should. Called one sports medicine place on Timberline, left a message, and they NEVER CALLED ME BACK. Called Elite, spoke with Dr. Brown, and got an appointment for the next day!! Dr. Brown is wonderful! Very jolly, also extremely competent. The x-ray revealed an avulsion fracture, exactly what my aunt Nancy and my friend Brian thought. Sadly, I had no prizes to award, as I was hoping it would be a tendon or ligament sprain. Dr. Brown told me to take Calcium and vitamin D3, and suggested two more x-rays. He also gave me a flyer for a knee scooter, but alas it is self-propelled and therefore will not go 30 mph. Very disappointing. I was excited about the "All-terrain" model. I'm very happy that I found this podiatrist office. I really didn't went to go, but I'm not an idiot and needed to be able to tell my mother why I am wearing a boot. I was hoping to be able to wear shoes in NY, but that's not happening. On the plus side, I can bring twice as many, since I can only wear one :D If you need a podiatrist, I recommend Dr. Brown wholeheartedly.

Probably the worst business I have interacted with in the last few years…read more During the initial appoint the docotor forgets to document an important lift on my orthotic. She has to be reminded. The front desk proceeds to lose my old pair of orthotics that was to be refurbished. The business offers to replace the lost pair. When the replacement pair is finally made weeks later, the lift is on the wrong side. Finally, when I try to go pick up the fixed pair no one is at the office 15 minutes after the lunch hour. I have to return on a second trip the following day and call ahead to make sure someone will be there. Start to finish it was over a year to get a simple pair of orthotics! I would not recommend using this business. Shoot, the signs on the front door alone are super confusing. Half the time clients walk into the spa next door!! Looks elsewhere for services!

So update to my review, Dr. Derickson accepted the payment from the insurance company and wasn't…read moreable to even complete the whole appointment because of his attitude and lack of care. Very dishonest! Karma.

From the moment you first make contact to set an appointment through the appointment it is the most…read morecomfortable and professional experience one can have. The Team is there to ensure you receive the best care possible. Dr. Kevin Derickson is amazing. His style will make you feel so comfortable as he takes you through the procedure and make sure you understand it totally. When he performs the procedure you are at ease and feel no pain. Quick, professional, painless is what they are. Looking for a great place to get the treatment you need, come here you will be glad you did.

Best most relatable and caring podiatrist I've met in 20 years of foot care. Very intelligent…read moresuggestions to remedy aggravating foot conditions.

Dr. Naftulin immediately diagnosed the long-term problem I was having with my foot, which would…read moreunfortunately require surgery to fix. He told me what would happen, then the surgery went exactly as planned and the rehabilitation went exactly as he told me. The outcome was excellent and the follow up has been great. I would definitely recommend Dr. Naftulin.

The people that work in this office are rude. Not the doctors, but just the people on the phone…read more I'd recommend choosing a different place if you can!

Dr. Alfred Kwon!!!!! This Podiatrist is superbly trained,…read more He helped me a lot with the first visit. His staff is the best. So nice. So efficient. Actually amazing!!!

Dr Saeed and his staff are wonderful. Thinking I had an ankle fracture, he evaluated me with very…read moretight ligaments. Unreal the difference after 8 treatments with shock wave. Not-swollen, sore or unstable & Im ready to run again, without surgery! Yea!